Management Review Procedure 管理评审程序（中英版）

1、LOGOQUALITY SYSTEM PROCEDURE 质 量 体 系 程 序Number 文件编号:PD-M1-02Department 部门:Quality Dept Subject 文件名称:Management Review Procedure管理评审程序Revision版本: 1.0Effective Date生效日期:2012-01-01Page 4 of 5批准：审核：作成：Change History 变更记录Revision 版本Effective Date生效日期Originator编写人Reasons for Change修改原因1.0 Purpose目的1.1 Thi

2、s document provides the standard procedure to define the Management Review for the Multimatic Automotive Technologies (KunShan) Co., Ltd. (PTE) Management System (including Quality Management System and Environmental Management System). It includes the management responsibilities and activities to i

3、mplement the quality and environmental management system and ensure continuing suitability, adequacy and effectiveness of QMS and EMS.本程序定义了摩缇马帝汽车科技（昆山）有限公司的管理体系（包括质量管理体系和环境管理体系）评审标准程序。包括最高管理者和管理层的职责，实施质量和环境管理体系，达成质量目标，以确保质量和环境管理体系的持续适宜性、有效性及符合性。2.0 Scope范围The procedure applies to management review

4、activity of MMK Quality / Environmental Management System covering all sites.本程序适用于摩缇马帝汽车科技（昆山）有限公司的质量/ 环境管理体系评审活动，涵盖了所有场所。3.0 Definitions定义3.1 MMK: Multimatic Automotive Technologies(KunShan) Co., Ltd. MMK：摩缇马帝汽车科技（昆山）有限公司3.2 QEMS Rep: Quality / Environmental Management System Representative管理者代表：质

5、量管理体系管理者代表和/或者环境管理体系管理者代表3.3 Management Review: Here refers to Quality Management Review and / or Environmental Management Review 管理评审：这里是指质量管理体系管理评审和/或者环境管理体系管理评审4.0 Procedure and Flow chart4.1 Responsibility and authority职责与权限 Top management is responsible for conducting the review and setting the

6、 quality / environmental policy and objectives for the forthcoming period. The Top management assesses the performance of the Management System against the current quality / environmental policy and objectives and initiates any appropriate corrective or preventive action, which is considered necessa

7、ry.公司最高领导者负责主持管理评审和建立下阶段的质量/环境方针以及质量/环境目标，针对当前的质量/环境方针以及质量/环境目标对管理体系的业绩进行评估，并提出适当的纠正或预防措施。 The Management Representative is responsible for providing the necessary Management System material including reports to enable an effective and comprehensive review. The M.R. maintains and distributes records

8、 of the review and manages the corrective and preventive actions identified.管理者代表负责提供必要的管理评审输入资料，包括各类报告，以进行有效的、全面的管理评审。并且保留和分发管理评审的记录，对提出的纠正预防措施进行管理和监督实施。 It is the responsibility of each department head to prepare the necessary reports for management review, and to implement and monitor the correct

9、ive and preventive actions of the deficiency issues.各部门经理负责准备相关的管理评审输入报告，对需要改善的地方实施纠正预防措施并进行跟踪。4.2 Management Review preparation管理评审准备4.2.1 The interval between each Management Review is 12 months. Reviews may be more frequent if the General Manager identifies the need. QMS Management Review and EMS

10、 Management Review can be held together or separately.每年进行一次管理评审，公司的最高领导者有权根据公司的状况增加管理评审的次数。质量管理体系与环境管理体系可以一起进行管理评审，也可以各自单独实施评审。4.2.2 The management review meeting shall be chaired by the Top Management and to be attended by all management including all department heads.管理评审由最高管理层主持， 公司管理层人员（包括各部门经理

11、）参加。4.2.3 The MR shall schedule the meeting and inform all the attendees in advance for the management review meeting.管理评审由管理者代表安排会议并进行通知。4.2.4 All department heads shall prepare the relevant information/report with quantitative data related to the items to be discussed in the management review meet

12、ing as well as any possible proposal for improvement.各部门经理负责准备相关资料或报告，在评审会议上进行讨论和找出任何可以改进的项目。4.3 QMS Management Review input 质量管理评审输入The agenda for the QMS Management Review will, as a minimum, cover the following subjects:质量管理评审的评审输入至少应包括以下内容4.3.1 Previous action items review. 以往管理评审的跟踪措施4.3.2 The

13、achievement of quality policy, objectives and process KPI.质量方针和质量目标及过程绩效指标的执行、达成情况4.3.3 Results of audit, including internal audit and external audit审核结果，包括内审、第二方审核和第三方审核4.3.4 Customer feedback, including customer satisfaction 客户反馈，包括客户满意度4.3.5 Process performance and product conformity, including m

14、onitoring of quality objectives and evaluation of the cost of poor quality过程的业绩和产品的符合性，包括对质量环境目标的监视和不良质量成本的监控；4.3.6 Status preventive and corrective action纠正和预防措施的状况4.3.7 Change that could affect the quality management system可能影响管理体系的变更4.3.8 Recommendation for improvement改进的建议4.3.9 Analysis of actua

15、l and potential field-failures and their impact on quality, safety or the environment.实际和潜在市场失效的分析及其对 、质量、安全或环境的影响； 4.3.10 Summary results at specified stages of design and development.新产品过程设计开发结果的汇总报告4.3.11 Statistics and analysis of data and trend of relevant cost of poor quality performance, at l

16、east including cost of scrap, rework, repair and stop.有关不良质量绩效成本的资料和趋势的统计和分析，最少，成本包括报废、返工、返修和停机的成本。 4.4 QMS Management Review output 质量管理评审输出The QMS Management Review meeting shall output the following but not limited to:质量管理评审输出应包括以下内容（但不局限于）：4.4.1 Improvement of the effectiveness of the quality ma

17、nagement system and its processes质量管理体系的有效性以及实施过程中的改善4.4.2 Improvement of product related to customer requirements产品符合客户需求的改善4.4.3 Resource needs资源需求4.5 As a minimum, EMS reviews cover the following inputs环境管理体系评审至少包括如下部分：4.5.1 Results of internal audits and evaluations of compliance with legal requ

18、irements and other requirements to which the organization subscribes 内审和合规性评价结果4.5.2 Communication(s) from external interested parties, including complaints 相关方的信息交流（包括抱怨）4.5.3 The environmental performance of the organization环境绩效4.5.4 The extent to which objectives and targets have been met 目标和指标的完

19、成情况4.5.5 Status of corrective and preventive actions 纠正和预防措施4.5.6 Follow-up actions from previous management reviews上一次管理评审结果的跟踪4.5.7 Changing circumstances, including developments in legal and other requirements related to its environmental aspects, and变更，包括因环境法律法规和其它要求的改变而引起的环境因素4.5.9 Recommendati

20、ons for improvement 改进建议4.6 EMS Management Review output 环境管理评审输出The outputs from management reviews shall include any decisions and actions related to possible changes to environmental policy, objectives, targets and other elements of the environmental management system, consistent with the commitm

21、ent to continual improvement.环境管理评审输出应包括与环境方针、目标、指标和其它环境管理体系的因素相关的决定或行动，以及持续改进承诺。 4.7 MR shall record all the items discussed in the meeting, the “Management Review Report” is approved by general manager and issue. 管理者代表对会议讨论内容进行会议记录，“管理评审报告”由总经理批准后公布。 4.8 The MR lead to make action plan and trace in the monthly management meeting for the output from management review. Follow-up actions sha