助理人力资源管理师三级（上海）单选部分

1、精选优质文档-倾情为你奉上一1. The process of helping redundant employees to find other work or start new careers is .A.replacement B.outplacement C.release D.downsizing2. focus the evaluators attention on those behaviors that are key in making the difference between executing a job effectively or ineffectively.A

2、. The group order ranking B. Written essay C. The individual ranking D. Critical incidents3. The plan should include plans for attracting good candidates by ensuring that the organization will become an employer of choice.A. outplacement B. evaluation C. recruitment D.training4. Organizational and c

3、orporate plans indicate the direction in which the organization is going.A. goals B.resource C.result D.process5. aims to broaden experience by moving people from job to job or department to department.A.Job analysis B. Job rotation C.Job satisfaction D.Job involvement6. .HR planning is .A. a techni

4、que that identifies the critical aspects of a jobB. the process of determining the human resources required by the organization to achieve its strategic goalsC. the process of setting major organizational objectives and developing comprehensive plans to achieve these objectivesD. the process of dete

5、rmining the primary direction of the firm7. Career development programs benefit organizations in all of the following ways except .A.Giving managers more control over their subordinates B.Giving managers increased skill in managing their own careersC.Providing greater retention of valued employees D

6、.Giving an increased understanding of the organization8. The area from which employers obtain certain types of workers is known as the .A. labor market B. region C. recruiting area D. supply region9. A set of standards of acceptable conduct and moral judgment is known as .A. morales B. ethics C. rul

7、es D. legislation10. Hiring someone outside the company to perform tasks that could be done internally is known as .A. outplacement B. contracting C. outsourcing D. employee leasing二1. The placement of an employee in another job at a higher level in the organization with an increase in pay and statu

8、s is known as a A.job enlargement B.transfer C.promotion D.job rotation2. Key jobs have all of the following characteristics except .A. they are important to employees and the organization B. they vary in terms of job requirementsC. they are used in salary surveys for wage determination D. they are

9、likely to vary in job content over time3. A process that goes beyond TQM programs to a more comprehensive approach to process redesign is known as .A. job redesign B. process redesign C. reengineering D. rightsizing4. The job specification describes job requirements relative to .A. skill and physica

10、l outputs B. skill and physical demands C. age and physical demands D. experience and physical description5. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .A.task analysis B.organization analysis C.r

11、esource analysis D.skills analysis6. The job evaluation system in which specific elements of the jobs to be evaluated are compared against similar elements of key jobs within the organization is known as .A. the point method B. job ranking C. the comparison method D. the Hay profile method7. The fin

12、al decision to hire an applicant usually belongs to .A. the HR recruiter B. the HR manager C. line management D. co-workers8. Determining what the content of a training program should be, based on a study of the job duties, is known as .A.organization analysis B.individual analysis C.job analysis D.

13、task analysis9. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as . A. downsizing programs B. “headhunting” assistance programsC. outplacement assistance D. employee assistance programs

14、(EAPs)10. Job form the basis for the administration of applicable employment tests.A. outlines B. specifications C. requirements D. details三1. The tendency for an evaluator to let the assessment of an individual on one trait influence his or her evaluation of that person on other traits is known as

15、A. similarity error B. halo effect or error C. leniency error D. single criterion2. The performance evaluation approach which compares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as .A. the paired comparison B. the individua

16、l ranking C. the group order ranking D. critical incidents3. Determining whether or not task performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as .A. person analysis B. demographic analysis C. individual ana

17、lysis D. group and individual analysis4. The lines of advancement for an individual within an organization are known as .A. career paths B. job progressions C. career lines D. job paths5. Freedom from criterion deficiency of performance appraisals refers to the extent to which .A. standards relate t

18、o the overall objectives of the organization B. standards capture the entire range of an employees responsibilitiesC. individuals tend to maintain a certain level of performance over time D. factors outside the employees control can influence performance6. The Hay profile method uses which three fac

19、tors for evaluating jobs? .A. knowledge, skill, and responsibility B. mental ability, skill, and responsibilityC. knowledge, mental ability, and responsibility D. knowledge, mental ability, and accountability7. Which of the following is not an important component of a meaningful gainsharing plan? .

20、A. establishing fair and precise measurement standards B. ensuring that bonus payout formulas are easy to calculateC. ensuring that bonus payouts are large enough to encourage future employee effortD. depending on top management to develop the gainsharing program8. Giving employees more control over

21、 decisions about who their co-workers will be is known as .A. empowered selection B. collaboration C. team selection D. group development9. Which of the following is a technique used to elicit employee views in order to make decisions and initiate change? .A. suggestion system B. downward communicat

22、ion C. attitude survey D. empowerment10. Assessing the degree to which what employees learned during the training program is translated into enhanced employee performance is known as .A. results evaluation B. reaction evaluation C. behavior evaluation D. learning evaluation四1. Eliminating what are d

23、eemed to be unnecessary layers of management and supervision is known as .A. delayering B. downsizing C. right-sizing D. benchmarking2. The changing environments of Human Resource Management include the following except .A. work force diversity B. technological trends C. globalization D. great chang

24、es in the nature of work force3. The aims of human resource planning in any organization might be the following except .A. Attract and retain the number of people required with the appropriate skills, expertise and competencesB. Reduce dependence on external recruitment when key skills are in short

25、supply by formulating retention, as well as employee development, strategiesC. Neglect the problems of potential surpluses or deficits of peopleD. Develop a well-trained and flexible workforce, thus contributing to the organizations ability to adapt to an uncertain and changing environment4. Forcast

26、ing the supply of people should be based on the following except .A. forecast losses to existing resources through attrition B. recruitment plans C. the effect of changing conditions of work D. sources of supply from external labor markets5. The costs of labor turnover include the following except .

27、A. direct cost of recruiting replacements B. opportunity cost of time spent by HR and line managers in recruitmentC. loss arising from reduced input from new starters until they are fully trainedD. indirect cost of training replacements in the unnecessary skills6. Assessing the sets of skills and kn

28、owledge employees need to be successful, particularly for decision-oriented and knowledge-intensive jobs, is known as A. individual assessment B. competency assessment C. organizational assessment D. job assessment7. Which system of job evaluation is being used when jobs are classified according to

29、a series of predetermined wage grades? A. Hay profile method B. job ranking C. factor comparison method D. job classification system8. The purpose of a profit-sharing plan is to .A. allow workers to contribute specific knowledge to improving the organizationB. motivate a total commitment to the orga

30、nization as a wholeC. enable workers to share in labor cost savingsD. instill commitment to the employees immediate work group9. One of the primary benefits of cross-training employees is that .A. cross-training enables individuals to exert more effort on their jobB. cross-training helps employees i

31、dentify trouble spots that cut across several jobsC. cross-training enables managers to spend less time supervising individual performanceD. cross-training enables managers to save more money in labor costs10. Which of the following is not an approach used by organizations to try to lower labor cost

32、s? .A. downsizing B. outsourcing C. productivity enhancements D. employee development五1. An interview in which an applicant is given a hypothetical incident and is asked how he or she would respond to it is a .A. computer interview B. panel interview C. situational interview D. nondirective intervie

33、w2. The desired outcomes of training programs are formally stated as .A. training goals B. learning objectives C. instructional objectives D. learning goals3. Career counseling involves talking with employees about all of the following except .A. Their current job activities and performance. B. Thei

34、r past career decisions.C. Their personal and career interests and goals. D. Their personal skills.4. In most instances, who is in the best position to perform the function of appraising an employees performance? .A. someone from the HR department B. the employees supervisorC. the employee D. co-wor

35、kers5. The process of determining the relative worth of jobs in order to determine pay rates for different jobs is known as .A. job determination B. job diagnosis C. job analysis D. job evaluation6. Profit sharing refers to any procedure by which an employer pays employees .A. an incentive based on

36、their merit B. an incentive based on labor cost savingsC. a bonus based on the overall productivity of their particular work groupD. current or deferred sums based on the organizations financial performance7. All of the following are prevalent reasons for failure among expatriates except .A. a spous

37、es inability to adapt B. a managers personalityC. inability to cope with larger responsibilities D. distaste for travel8. Communication systems should provide accurate information regarding all of the following except .A. business plans and goals B. employee background and personal dataC. unit and c

38、orporate operating results D. incipient problems and opportunities9. Reengineering often requires that managers start from scratch in rethinking all of the following except .A. how work should be done B. how technology and people should interactC. how the entire organization should be structured D.

39、how organizations should compete10.The core job dimension that describes the degree to which a job has a substantial impact on the lives or work of other people is called .A. skill variety B. task identity C. task significance D. autonomy六1. Questions contained in structured job interviews should be

40、 based on .A. job analysis B. job design C. job specialization D. job utilization2. A process in which individuals are evaluated as they participate in a series of situations that resemble what they might be called upon to handle on the job is known as a/an .A. Management training seminar. B. Execut

41、ive development program. C. In-basket exercise. D. Assessment center.3. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .A. trait method B. results method C. behavior method D. attitudinal met

42、hod4. Outplacement services are .A.useful methods of attracting individuals into a career B.designed to help terminated employees find a job elsewhereC.rarely given to executive employees D.vital parts of any career management system5. Transnational teams tend to be .A. focused on projects that span

43、 multiple countries B. comprised of members with generalized skillsC. homogenous D. comprised of members from the same region6. Which of the following compensation systems does not focus employee efforts on outcomes that are beneficial to both themselves and the organization as a whole? .A. profit-s

44、haring plans B. employee stock ownership plans C. hourly based pay systems D. skill-based pay systems7. The total-quality HR paradigm would likely emphasize all of the following except .A. cross-functional training B. team/group-based rewards C. autocratic leadership D. customer and peer performance

45、 reviews8. A group of employees rotating jobs as they complete the production or service process is called a/an .A. labor bargaining unit B. employee team C. training-production group D. employee rotation unit9. Notifying applicants of the selection decision and making job offers are generally the r

46、esponsibility of .A. the HR department B. the line manager C. the supervisor D. the industrial relations manager10. Performance appraisals are used most widely as a basis for .A. determining training needs B. discharging decisions C. deciding compensation D. directing performance improvement七1. All

47、of the following are basic skills needed for successful career management except D .A. developing a positive attitude B. establishing goalsC. adopting the mindset of your superiors D. putting responsibility for your career in the hands of your supervisor2. Which training method focuses upon learning

48、 at the affective level? A .A. sensitivity training B. apprenticeship training C. intercultural motivation D. multilingual training3. A total-quality paradigm tends to emphasize which of the following facets of organizational training efforts? B .A. job-related skills B. cross-functional skills C. f

49、unctional, technical skills D. a narrow range of skills4. Performance appraisal methods can be broadly classified as either , B , or approaches.A. trait, behavioral, judgmental B. trait, behavioral, results C. behavioral, judgmental, results D. behavioral, judgmental, attitudinal5. When managers tal

50、k about “going global” they have to balance a complicated set of issues that include all of the following except D .A. geographical differences B. cultural differences C. legal differences D. personal differences6. The selection procedure usually begins with D .A. employment tests B. a medical exami

51、nation C. a supervisory interview D. completion of an application form7. It is recommended that a diagnosis of poor employee performance focus on all of the following except .A. skill B. personality C. effort D. external conditions8. When employees receive a higher rate of pay for all of their work if production exceeds a standard level of output, under which incentive plan are they working? .A. differential piece rate B. standard piece rate C. exception bonus rate D. individual rate pay9. Cultural environment includes all of the following except .A. educat