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1、B joint venture hotelD foreign-funded hotelB napD nobleB chefD chambermaidB juiceD sausageB garment counterD pharmacy counter河南省 2013年普通高等学校对口招收中等职业学校毕业生考试旅游类专业课试题卷考生注意:所有答案都要写在答题卡上,写在试题卷上无效一、选择题 (饭店服务与管理英语1-10; 补全对话 11-18; 阅读理解 19-25; 餐饮服务与管理 26-45 。 每小题 2 分,共 90 分。每小题中只有一个选项是正确的,请将正确选项涂在答题卡上)饭店服务与
2、管理英语 1-101外资饭店A state-owned hotelC bed-and-breakfast hotel2小睡A memoC morale3洗熨工A housemanC valet4烤面包片A toastC dessert5服装柜A jewelry counterC toy counter6宗教A settlerB prosperityC religionD policy7.奖赏A. rewardC. respond8 .赔偿金A .idealC. currency9 .健身房A. billiard roomC. ballroom10 .整洁的A. modestC. neat补全对
3、话11-18B. removeD. recruitB. surchargeD. indemnity8. keep-fit gymD. massage parlorB. effectiveD. suitable(Dialogue-1)(RA-Room AttendantG-Guest)11. RA: Housekeeping. May I help you?G: Yes,12. RA: I' m sorrymadam.G: All right.13. RA: Housekeeping.Is this yours, madam?G: Yes, that ' s right. Cou
4、ld you put it on the bed, please?14. RA: Certainly, madam. May I have the misdelivered items, please?G: Sure,A . I ' ll get them for you.ine.B. The maid delivered some laundry to my room but it' s not mC. We will send someone immediately.D. I ' ve brought your laundry.(Dialogue-2)(C-Cash
5、ierG-Guest)15. C: Good morning, sir. May I help you?G: Yes,16. C: Please tell me your room number and when you would like to check out.G: Room 208,17. C: Just a moment, please.G: OK.18. C:It totals 1,550 yuan RMB. Since you paid 1,000 yuan as deposit, you only need to pay 550 yuan now. Please check
6、it.G: Thanks. Well, it ' s OK. Here ' s the money.A . I 'd like to check out now.B. Sorry to have kept you waiting, Mr. Bellow. Here ' s your bill.C. I' ll draw up your bill for you ?D. I ' d like to settle my bill.阅读理解19-25 (阅读下列短文,并根据文章内容选择最佳答案,将所选答案的序号 填在答题卡上)The first tru
7、e piece of sports equipment that man invented was the ball.In ancient Egypt, as everywh ere, throwing stones was a favorite children' s game.But a badly thrown rock could hurt a child. Looking for something less dangerous to throw, the Egyptians made what were probably the first balls.At first,
8、balls were made of grass or leaves held together by vines. Later they were made of pieces of animal skin sewed together and filled with feather or hay.Even though the Egyptians were warlike, they found time for peaceful games.Before long they had developed a number of ball games, each with its own s
9、et of rules.Perhaps they played ball games more for instruction than for fun. Ball playing was thought of mainly as a way to teach young men the speed and skill they would need for war.19 The first ball was probably made of .A twists of hayB animal skins filled with rocksC grass or leaves tied with
10、vinesD bags filled with feather or hay20 The ball was probably invented because .A throwing stones was not funB throwing stones often caused injuriesC rocks were too heavy to throwD games with stones did not have rules21 This passage says that the Egyptians played .A only one ball gameB different ga
11、mes with same rulesC many different kinds of gamesD many different games with balls22 The Egyptians thought that ball playing was .A deserving attentionB difficultC sillyD not enjoyableUntil recently Chinese food available in the West was basically Cantonese food. When they come to China, the Wester
12、n visitors are often astonished at the variety and flavor of the products of Chinese culinary art. According to a recent survey, there are no less than 5000 varieties of dishes available throughout China, and each region has its own distinctive flavor.As a result of long, harsh winters, Northerners
13、have become very skilled in the preparation of dried and pickled foods. The general emphasis is on strongly-flavoreddishes. In the western inland provinces of Sichuan and Hunan, food is spicy and hot, with red chillis. Sichuan peppercorns and ginger as principal ingredients. While the East, with its
14、 long coastline, excels in the preparation of fish and seafood. The food of Guangdong province is probably the best known in the West, with its sweet and sour dishes and exotic delicacies. In this region, visitors will have the pleasure of trying snake, turtle or even dog. Here the emphasis is on th
15、e preservation of natural color and taste, so cooking methods are swift, and avoid using heavy flavorings.Snacks have also been a distinctive feature of Chinese food. The roadside stalls selling steamed buns and other“ fast fovoedbeen” in hbausiness for a very long time.Now a variety of snacks can b
16、e found in every city and all over the city. Many people have snacks for breakfast and side dishes for dinner.23 The food of region is likely to use heavy flavorings.A FujianB GuangdongC ShanghaiD Shandong24 Jiangsu cuisine excels in .A spicy foodB seafoodC fast foodD dried food25 According to the p
17、assage, we can t conclude that .A snacks have also been a distinctive feature of Chinese food.B people are used to having snacks for dinner.C northerners were very skilled in the preparation of dried and pickled foods.D more than 5000 varieties of dishes are available throughout China.餐饮服务与管理26-4526
18、根据清代随园食单总结研制的菜肴属于A.素菜B.地方菜C.官府菜D.宫廷菜27客人可以直接面对调酒师坐在吧台前,调酒师的操作和服务完全在客人注视下完成的酒吧是A.外卖酒吧B.主酒吧C.宴会酒吧D.服务酒吧28 易引起 食物中毒的主要是肉类、乳制品类、蛋及其制品类和水产品类等动物性食品。A .霉菌毒素B.化学性C.有毒动植物D.细菌性29酿酒学家认为影响葡萄酒质量最重要的因素是A.葡萄品种B.气候C. 土壤D.人30 中餐派送菜肴应从 右侧送上,依次按方向绕台进行。A.主人顺时针B.主宾顺时针C.主宾逆时针D.主人逆时针31 有文字记载和实物佐证的西餐烹饪最早出现在A.古代中国B.古印度C.古埃及
19、D.罗马帝国32 的牛肉表面呈褐色,中间呈粉红色,切开不见血。A.三成熟B.五成熟C.七成熟D.全熟33 .在西餐中,海鲜类菜品一般选用酒度为12% (v/v) 14% (v/v)无甜味的A.干红葡萄酒B.干金酒C.朗姆酒D.干白葡萄酒34 法式服务是一种周到的服务方式,由 名服务员共同为一桌客人服务。A2B3C4D5桌客人服务。35下列不属于谷物酿造酒的是A.啤酒B.日本清酒C.黄酒D.香槟酒36下列不属于订餐员的主要职责的是A. 了解每日特荐食品并积极推销B 负责本班组使用设备的维护和保养C.按标准准确记录所有信息,积极与客人沟通D 及时反馈客人意见和建议37被称为修道院酒的是A.谢托利斯
20、B.君度C.本尼狄克丁D.乔利梳38下列不属于餐饮部组织机构设置原则的是A.精简C.灵活39以下餐巾折花方法中,A.捏B.自主D.高效主要做鸟与其他动物的头。B.折叠C.卷D.穿40 适用于汤类、羹类、炖品或高档宴会分菜。A.各客式分菜服务C.转盘式分菜服务41 被称为古典杯的是A.苏打杯B.旁桌式分菜服务D.分叉分勺派菜法B.特饮杯C.老式洛克杯D,柯林杯42 餐桌的大小要合理,以给予每位就餐者不少于 的边长为宜。A 60cmB50cmC 65cmD75cm43 是目前使用方便、消毒效果最佳的餐具消毒品。A.“84”消毒液B.漂白粉C.高镒酸钾溶液D.蒸汽44 是无形产品质量的关键所在,直接
21、影响餐饮服务质量。A.服务方式B.服务技能C.服务态度D.服务效率45 鸡尾酒起源于 ,由基酒、辅料、配料和装饰物组成。A .英国B.意大利C.德国D.美国饭店服务与管理英语( 50 分)二、判断题 ( 每小题 1 分,共 10 分。在答题卡的括号内正确的用“ T ”表示,错误的用“ F ”表示)46 Reservation can be made in many ways.47 A Chinese dinner wouldn t be complete withocouftfee.48 Good service is a blending of efficiency and servilit
22、y.49 Shells were not the only thing used as money.50 A chambermaid can make up the room and look after the guest s children atthe same time.51 The term “白酒 ” in Chinese is the same as the“ white wine ” in English.52 In China, chopsticks are connected with good luck.53 Friends of registered guests ar
23、e allowed to remain overnight.54 A bureaucratic leader always does things “ by the book . ”55 Tea, wine, and coffee have close relations with the traditional Chinese culture.三、选词填空(每小题2分,共20分。请用方框内所给的词或词组补全句子,并将其适当形式填在答题卡上相应的位置)maintaincreatetakedie outfascinateaway fromcourteousdepend ontreatsee to
24、56 . I hope I can a temporary home for the travelers from home and abroad.57 . The Front Office is of the first importance in creating a home home forall the guests.58 . The Housekeeping staff must the cleanliness and good order of all roomsand areas of the hotel.59 . It more than a long walk to mak
25、e a hero.60 . Foreign guests are always by the delicacies and drinks taken in our hotelrestaurants.61 . In China, people often guests with tea instead of coffee.62 . Bowling did not. Instead, it was even played by the nobles.63 . Service is to help people in a way.64 . The proper leadership style the situation and kno
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