(精品公文写作)BEC高级写作指导书

1、此资料来自：精品资料网(www. cnshu. on) 联系电话值班手机：企业QQ： 800003985提供50万份管理资料下载3万集企业管理资料下载1300GB高清管理讲座硬盘拷贝BEC高级写作指导BEC HIGHER写作部分主要涉及商业信函和图表写作两部分的内容，现具体介绍如下 商业信函第一章格式问题1. 格式问题：请同学们在BEC的写作中采用平头式的写法。收信人的姓名和地址置于信纸的左上方地址、称呼和结束礼词后没有标点符号日期在右上方段落从定格开始，段落之间的行距为两行 (但在考试中由于受答题卡限制，请同学们酌情考虑)写信人的名字和头衔在签名下方2. 称呼和结

2、束礼词的注意事项：称呼的写法遵循下列原则：Dear Sir or Madam 写信给某一公司，不确定具体的收信人Dear Sir对男士，但是你不知道他的具体姓名Dear Madam对女士，但是你不知道他的具体姓名Dear Mr Smith 对男士Dear Ms Smith对已婚或未婚的女士Dear Mrs Smith 对已婚女士Dear Miss Smith 对未婚女士Dear John （此处John为英语中常用男名）对朋友或你比较熟悉的人（通常为多年生意伙伴）称呼与结束礼词存在对应的关系，请同学们特别注意：Dear Sir or Madam Yours faithfullyDear Mr/

3、Ms/Mrs/Miss Smith Yours sin cerelyDear Joh n Best wishes以下均为错误用法：Dear Mr JohnDear Mr John Smith3. 日期：在英国英语中，天在前，但是在美国英语中，月份在前。所以某些特别的时期容易引起误解。例如：12 06 2003在英国指的是：6月21日在美国指的是：12月6日因此日期要写成：12 June 2003注释：在bec考试中同学们可以采用恩波所推荐的用法。但是12 06 2003的用法仍然是可以使用的，因为bec为英版考试。在使用恩波推荐的用法时，要记住月份使用大些字母开头。天后不必写th、rd、nd或

4、者st。第二章写法问题预备参加bec考试的同学们由于缺乏商务写作的实际经验，对于写作部分都比较郁闷。 恩波结合历年考试实际， 为大家准备了 15类共计50个经典的实战句型， 供大家在考场上使用。 我 们对每一个句型都模拟了一种环境：1信件的开头：We are writ ing to enquire aboutWe are writing in connection with We are in terested in and we would like to know环境：You want to know the prices of some air con diti on ers.We ar

5、e interested in your air conditioner and we would like to know the prices of some air conditioners.You saw an advertiseme nt in the n ewspaper yesterday and you want further in formati on.We are writing in connection with the advertisement in the newspaper yesterday.You want to know if the compa ny

6、you are writi ng to orga ni zes holidays to Africa.We are writing to inquire about the holidays to Africa that your company organizes.2. 回信的开头：ask ing ifThank you for your letter of (date) enq uiri ng about We have received your letter of (date)en clos ing concerning 环境：A compa ny wrote to you on 23

7、 July. They wan ted to know if you sell photocopiers.Thank you for your letter of 23 July, asking if we sell photocopiers.A man wrote to you on 18 December. He wan ted employme nt with your compa ny. He also sent his curriculum vitae.We have received your letter of 18 December, enclosing your curric

8、ulum vitae.A compa ny sent you a fax on 3 June. They wan ted to know if you were going to the marketi ng conference in London.Thank you for your fax of 3 June, asking if I was going to the marketing conference in London.A woma n teleph oned you this morning. She wan ted to know if her order No. 599

9、had arrived.Thank you for your telephone call this morning concerning the order No. 599.3. 信件的结尾：一般结尾：I look forward to receiv ing your reply/order/products/ect.Look ing forward to heari ng from you.如果你在信件中提供了信息：I hope that this in formati on will help you.Please con tact me if you n eed any further

10、 in formati on.Please feel free to con tact me if you have any further questio ns.Please let me know if you n eed any further in formati on.4. 引入主题：With reference to Further to With regard to I am writi ng in connection with注：引入主题的句子可以被写在信件的开头，但with regard to不能用于信件的开头。环境：(how would you start a lette

11、r about each of the follow in g?)an in voice (No. 679) for a photocopierWith reference to Invoice No. 679, we regret to tell you that the product arrived in bad condition.a meeti ng you had with the addressee on Jan. 16»hFurther to the meeting on 16 January, I am delighted to tell you that we a

12、re now able to give you a special offer for our Peach Series computer.an advertiseme nt in the times n ewspaperI am writing in connection with the advertisement in the times newspaper yesterday.an applicati on for a post as secretary in your compa nyI am writing in connection with your application f

13、or a post as secretary in our company.a fax order for six computers that you received todaywith reference to your fax order for six computer, I regret to tell you that they are out of stock at present.5. 告知好、坏消息：好消息：I ampleased delighted happytotell inform adviseyou that坏消息：Iregrettotellyou thatam s

14、orryinformadviseWe regret that 环境：(complete these sentences using phrases for referring and giving good or bad news.)a. your order for some cupboards,wehave had to in crease the price.b. yourapplicati onfor a post as secretary,that we would like you to start work as soon as possible.c. yourapplicati

15、on for a post as secretary,that you were not successful.d. our teleph one con versati on this morning,that your car is now ready for you to collect.6. 说明你所能做的和不能做的：We are un able toWe are able to We have bee n forced to 环境：You cannot lower your prices.We regret that we are unable to reduce out price

16、s.You have had to raise your prices because the gover nment has in creased the sales tax.We have been forced to raise our prices because the government has increased the sales tax.However, you can give them a disco unt of 5% if their order is for more tha n $8,000.We are able to give you a discount

17、of 5% if your order is more than $8,000.With regard to their sec ond questi on, you cannot accept payme nt in Egyptia n pounds but you can accept US dollars or Euros.We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.7. 说明原因：This isowi

18、 ng todue to a result of because of 注：owing to通常用于不好的消息。如果想在原因中使用动词，请加上the fact that的从句。环境：in crease prices - fall of the dollarWe have bee n force to in crease our prices. This is owi ng to the fall of thedollar .Delay the delivery of the goods - strike by airli ne pilotsWe have bee n forced to del

19、ay the delivery of the goods. This is owing to thestrike by airli ne pilots.In crease all salaries by 10% - rise in salesWe are able to in crease all salaries by 10%. This is the result of a big rise insales.Cut all salaries by 10% - fall in salesWe have bee n forced to cut all salaries by 10%. This

20、 is due to the fact thatthere has bee n a fall in sales in the past ten mon ths.Cannot deliver your new order - we have not received your payme nt frothe last orderWe regret that we are un able to deliver your new order immediately. This isowi ng to the fact that we have n ot received your payme nt

21、for the last order.Can cel the meeti ng - a lot of staff have bee n illWe have bee n forced to can cel the meeti ng. This is because some membersof our staff have bee n ill.8. 请求采取行动：Please could you We would be grateful if you couldWe would be appreciate it if you couldas soon as possible.without d

22、elay.immediately.注：please could you 是最直接的方式。在要求一些一般性的事情时，可以使用 这种表达。环境：You have seen an advertisement in the newspaperfor a post as officeman ger . You want an applicati on form.I would appreciate it if you could send me an applicatio n form.The photocopier in your office has brokendown.You want to h

23、ave itrepaired, quickly.We would be grateful if you could send a repairma n to fix our photocopier as soon as possible.You have moved your office and you want the post office to forward your letters to your new address.Please could you forward my letters to my new address.You want the teleph one com

24、pa ny to put ano ther teleph one in your office.You n eed it urge ntly.We would appreciate it if you could put ano therteleph onein our officeimmediately.You have writte n to a compa ny and you want them to reply quickly.I would be grateful if you could give us a reply quickly.9. 抱歉：We must apologiz

25、e for We apologize for We are extremely sorry for注：以上句型后请使用动词ing形式。以上句型中的for可以换成that ,然后用从句表达。一般来说，解释产生问题的原因，然后在信的结尾处再次表达歉意。再次抱歉：Please accept our apologies once aga in.We hope that this has not caused you any inconvenien ce.With apologies once aga in.10. 要求提供信息：Please could youWe would be grateful

26、if you couldWe would appreciate it if you could give us further details about .inform us (about/if)let us know ( about/if )We would like to kn ow ( about/if )注：如果需要特别重要的信息，可以在以上句型前使用：in particular 。环境：You wrote a letter to some one and they have n'replied. You want to know ifthey received the le

27、tter .We would be grateful if you could let us know if the letter has reached youA bus in essma n is going to your coun try. He wants you to get a visa for him.You n eed all the details about his passport (his n ati on ality, date of birth, where his passport was issued, and whe n it expires).Please

28、 could you give details about your passport. I would like to know yourn atio nality, date of birth, where your passport was issued and whe n it expiresYou want to know about the same bus in essma n' flight (flight nu mber, dateand time of arrival).In particular , I would like to know your flight

29、 number , date and time of arrival.11. 轻度抱怨：Unfortunately, + 表示 something is wrong 的句子环境：A compa ny has sent you a bill for the wrong goods.Unfortun ately you sent us a bill for the wrong goods. Please could you sendus a correct bill as soon as possible.Your new photocopier has broke n dow n. You ha

30、ve to write to the compa ny who sold it to you.Unfortun ately our new photocopier has broke n dow n. Please could you senda repairma n to fix it for us as soon as possible.Two temporary secretaries do not speak En glish. You have to write to the age ncy who sent them to you.Unfortun ately two tempor

31、ary secretaries you recomme nded to us do not speak En glish. We would be grateful if you could recomme nd two more who could speak En glish.You keep receivi ng letters for some one else. You have to write to the post office.Unfortun ately I keep receivi ng letters for some one else. Please could yo

32、u make the address clear before you deliver letters every day.12. 提醒某人对某事的注意：I should like to draw your atte ntio n to (the fact that)I should like to point out that如果你提醒的事情对方已经知道(你想表达你的生气)：I should like to remind you thatI hope that it is not n ecessary to remind you that环境：One of your staff keeps

33、park ing his car in front of the main door, the spacewhich is reserved for the MD.I should like to remind you that the space in front of the main door is reserved for the MD.Some one is in terested in purchas inga large qua ntity of your simplexcameras. Tell him about 25% disco unt for large orders.

34、I should like t draw your attentionto the fact that we offer about 25%disco unt for larger orders.One of your staff arrives half an hour late for work every day. (She should start at 9.30.)I hope that it is not n ecessary to remind you that work start at 9: 30 every day.Some one is in terested in yo

35、ur products. Tell him that you guara ntee that your prices are the lowest in the coun try.I should like to point out that we guara ntee that all prices are the lowest in the coun try.13. 要求某人采取行动：We must insist thatDO (DO 指动词原型)注：请注意这一句型和句型8的区别。环境：We must in sist that you deliver the goods immediate

36、ly.14.警告：Un lessIf (not)We will be forced to 环境：(What warnings would you give these people?)A compa ny that has not paid your billUni ess you pay the bill, we will be forced to take legal actions.Ano ther compa ny that is using your compa ny' car parkIf you do not move your car away from our par

37、k, we will be forced to turn to the police.An employee who always arrives late for workUni ess you come to work on time, we will be forced to fire you.A builder who has left a lot of their tools in your officeIf you do not take your tools from our office, we will be forced to throw them away.15.强烈抱怨

38、：注：强烈抱怨遵循以下步骤：a. 阐述发生的问题：it is now over nine mon ths since we placed this order andwe are still wait ing for the cab in ets.b. 使用句型 12 : I should like to point out that we have already paid for these cab in ets.c. 使用句型 13 : we must insist that you deliver them immediately.d. 使用句型 14 : uni ess we hea

39、r from you with in 7 days we will take legal actio n.第三章写作后的检查（包括图表写作）检查的四个主要方面：1. 标点符号：完全禁用的符号：:“”。2. 拼写：双写辅音y改成复数3语法：主谓一致冠词次序介词时态漏词4.可能导致信息表达不清的因素：太长的段落太长的句子运用不常使用的词汇一次包含太多的信息信息不完整信息顺序混乱图表作文对于线性图表的描述上升1. 对于上升趋势的描述：a. 可以使用的动词或动词词组：to in creaseto go upto riseto growto jumpto leapto soarto shootto pi

40、ck upb. 可以使用的名词:an in creasea growtha jumpa soaran upward trend2. 对于上升到某个位置的描述:a. 1. a.中的动词+ to +具体数据。b. 1. a.中的动词+ to+ the peak of+具体数据。c. 1. a.中的动词+ reaching the peak of + 具体数据。d. 1. a.中的动词+ reachi ng +具体数据。e. to peak at + 具体数据f. to climb to + 具体数据3. 对于上升的程度的描述：a. 1. a.中的动词+ by +具体数据。b. 1. a.中的动词+副词。图表作文对于线性图表的描述下降1. 对于下降趋势的描述：a.可以使用的动词或动词词组:to fallto decrease to go do