商务英语情景对话100主题-真正完整版

1、WORD格式100 主题商务英语情景对话DaytodayOffice日常事务1 Faxes 传真2 TelephoneCalls电话3 MakingTelephoneAppointments电话预约4 Memos备忘录5 BusinessCorrespondence商业信函6 PlacinganOrder下订单OfficeTalk办公室谈话7Coworkers 同事8 Bosses 老板9 Brainstorming集体讨论10 Commuting 乘公交车上下班11 TheWorkingLunch 工作午餐BusinessTrip商务旅行12InternationalBusinessTrav

2、el国际商务旅行13DressingforBusiness商务着装14HotelSituations旅馆情景15NegotiatingtheSubway乘 地 铁 ClientReception接待客户16ReceivingClients接待客户17EntertainingClients招待客户18AccommodatingForeignClients接待国外客户19FactoryTours参 观 工 厂 BusinessCommunization商务交流20PersonalIntroductions个 人 介 绍 21SmallTalks聊天22DeliveringBadNews传达坏消息2

3、3PoliteQuestions礼貌提问24Farewells道 别 Negotiation谈判25ClarifyingtheStakes说明利害关系26MakingConcessions做出让步27DiscussingtheBottomLine讨论底线28AcceptingandConfirming接受和确认29HardBargainersVSSoftBargainers强硬的对手和温和的对手CompanyOrganization公司结构第 1 页共 89 页专业资料整理30CEO 执 行 总 裁 31Stockholders股东32BoardofDirectors董事会33Manageri

4、alStaff管理人员34LaborStaff普通员工MeetingsandInterviews会议和面谈35ExecutingMeetings开会36PerformanceReviews业绩评估37Agendas 会议议程38MakingRequests提出要求Presentations业务陈述39PreparationandDevelopingYourTopic准备和展话题40IntroductionsandBeginnings介绍和开头41MakingTransitionsinthePresentation陈述中的过渡42Conclusions结论43O&A(QuestionandAns

5、werPeriod)提问阶段Data 数据处理44Trends 趋势45Systems 制度46Scheduling日程安排47SWOTA山nsis态势分析48StatisticalReports数据统计报告Technology技术49Email 电子邮件50ComputerTechnology计算机技术51RunninganInternetBusiness网上做生意52ElectronicGadgets数码产品53WebbasedMarketing网上营销FinancialTopics财务话题54Costing成本55Budgets 预算56Auditing审计57TheEconomy经济5

6、8Fundraising集资LegalTopics法律话题59Confidentiality机密60Lawyers 律师第 2 页共 89 页61Contracts 合 同62Copyright 版 权63 Patents 专 利64 EnvironmentalRegulations 环境条例MarketingTopics 营销话题65 MarketingSurveys 市场调查66 TargetAudience 目标消费者PrintandMediaAdvertising印刷和媒体广67 告68 PromotionalEvents促销活动69 DevelopingtheMarket市场开发Sa

7、lesTopics销售话题70 SellingPoints卖点71TradeShows 贸易展览72 SalesReviews检查销售额73 ProductDemonstrations产品演示74 FollowinguponLeads线索追踪75 CustomerService顾客服务InternationalTopics国际话题76 Sourcing得到供货77 Export Import出口进口78 ExchangeRates 汇率InternationalGreetingMetho 79 ds国际问候方式BigBusiness跨国公司80 Mergers 合并81 Competition

8、竞争82 ClimbingtheCorporateLadder进入管理层83 BranchOffices分支机构84 Consulting咨询EmploymentPractices雇用惯例85 FairPay公平薪酬RecruitingPersonnel人员招86 聘87 Retirement退休88 Partnership合作关系89R&um6s简历90 JobInterviews求职面试SocialandEqualityIssues社会和平等话题91 WomenintheWorkforce职业女性第 3 页共 89 页WORD格式商务英语情景对话100 主题92Discrimination

9、歧视93Welfare福利94LaborUnions工会95StrikesandDemonstrations罢工和示威游行ContinuingEducation继续教育96ManagementTraining管理人员培训 97 Seminars Workshops 研究会研讨会98 CompanyRetreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1Faxes 传真.72TelephoneCalls电话.73.MakingTelephoneAppointments电话预约.84Memos备忘录.95/BusinessCorrespondence.106Pla

10、cinganOrder下订单.117Co-Workers .128Bosses .139Brainstorming.1410Commuting.15Theworkinglunch.011 .16InternationalBusinessTravel.12 .16DressingforBusiness.13 .17HotelSituations旅馆情景.14 .18NegotiatingtheSubway.015 .19ClientReception接待客户.2016/Receivingclients.20EntertainingClients.017 .21AccommodatingForei

11、gnClients接待国外客18 户.22FactoryTours.019 .23PersonalIntroductions.020 .23Smalltalk.021 .24DeliveringBadNews.022 .25PoliteQuestions.023 .26Farewells.024 .27Clarifyingthestakes.25 .27No.26makingconcession.28DiscussingtheBottomLine讨论底线.27 .2928/AcceptingandConfirming.3029/HardbargainersVS.Softbargainers.3

12、130CEO.31Stockholders股东.31 .32第 4 页共 89 页商务英语情景对话100 主题32BoardofDirectors董事会 .3333ManagerialStaff管理人员 .3434LaborialStaff普通员工 .34MeetingsandInterviews会议和面谈.3535ExecutingMeetings开会 .3536PerformanceReviews业绩评估 .3637Agendas 会议议程 .3738MakingRequests提出要求 .38Presentations业务陈述 .3939PreparationsandDeveloping

13、YourTopic.3940IntroductionsandBeginnings介绍和开头.4041MakingTransitionsintheBoayofthePresenta陈述中的过渡.4142Conclusions结论 .4143Q&A(QuestionandAnswerPeriod)提问阶段.42Data 数据处理 .4344Trends 趋势 .4345Systems 制度 .4446Scheduling日程安排 .4547SWOTanalysis 态势分析 .4548StatisticalReports数据统计报告.46Technology技术 .4749Email电子邮件 .4

14、750ComputerTechnology计算机技术.4851RunninganIntemetBusiness网上做生意.4952ElectronicGadgets数码产品 .4953WebbasedMarketing网上营销 .50FinancialTopics财务话题 .5054Costing成本 .5055Budgets 预算 .5156Auditing审计 .5257TheEconomy经济 .5358Fundraising集资 .54LegalTopics法律话题 .5459Confidentiality机密 .5460Lawyers 律 师 .5561Contracts合同 .56

15、62Copyright版权 .5866-TargetAudience目标消费者.6174FoUowinguponLeads 线索追踪 .6876-Sourcing得到供货 .7091WomenintheWorforce.8292-Discrimination.歧视8293-Welfare福利 .8394-LaborUnions工会 .84第 5 页共 89 页商务英语情景对话100 主题100/MBA .8896-ManagementTraining管理人员培训.8697Seminars/Workshops研讨会 .8698Companyretreats.87第 6 页共 89 页WORD格式

16、商务英语情景对话100 主题1Faxes 传真DialogueoneM:CanyouhavethebriefsfromtheAndersonfirmslawyeronmydeskbytomorrowmorning.There arequiteafewverytimesensitivematterswiththiscase.ImafraidIcantwaitanylonger.F:GettingthoseAndersonbriefshasbeenharderthanyoucanimagine.Ihavetriedtocontacttheirlawyermanytimes.Buteverytime

17、Icall,Hissecretarysayshe sinameetingoroutoftheofficeoraway onbusiness.Iambeginningtothinkheistryingtoavoidme.M:Thatshighlypossible.Heknowsifwemissourfilingdeadline,wedon tstandachancetocompeteagainstthemforthebid.Trytogetaholdofhimagain.Givehimacallandseeifhecanfaxthemfirst thing.F:WhatifIcantspeakt

18、ohimdirectly?M:Askhissecretarytofaxthem.It hestsamething.HavethemfaxedoverwithacopyalsofaxedtoMarti n soffice.F:HowdoIfindMartin sfaxnumber?Isheinyourrollerdesk?M:No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I llemail youtheirofficenumberlatertoday.F:Ok,Illgetonitfirstthi

19、ng.M:Besureyoudo,IneedthosebriefsASAP DialoguetwoM:Didyouputthismorningsfaxesonmydesk?I mwaitingforsomeurgentfaxesfromheadquarters,Imprettysuretheycameinlastnight.F:Everythingthatcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeo ffaxescamethroughprettyblurred,maybeyoutakealookat

20、them,ifthecopyisunreadable,Illcallthe nandaskthemtorefax.M:Yeah,youregoingtohavetocallthemandgetthemtoberefax.Thesecopiesaresodark.Icant makeoutanyofthewords.F: Whataboutthatone? M:Thisone?ThisoneissolightandIcanbarelyreadit.Howcanthatbe?F: Youknow,Ithinkthefaxmachineisoutoftoner.Icanchangethetonerc

21、artridge.Thatshouldsolve theproblem.M:Yes,butthisonewillhavetoberefaxedaswell.Andlook,theresabout3pagesmissing.Itlooks likethefaxmachineatehalfofmyimportantfaxes,andonesthatmadeitthrougharesoblurredortoolight.Theyareunreadable.专业资料整理F: Iguessthefaxmachineisoutofpapertoo.Dontworry,Illhavesomeonelooka

22、titthisafternoon,andinthemeantime,Illhaveyourdocumentsrefaxedtoourotherfaxmachine.2TelephoneCalls电话第 7 页共 89 页WORD格式商务英语情景对话100 主题Dialogue1A: Hello,thankyouforcallingBradfordandSons.ThisisTracyspeaking,HowmayIhelpyou? B: Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.A: Just

23、amoment.Illchecktoseeifsheisatherdesk.MayItellherwhoiscalling?专业资料整理B: ThisisBillBurtonfromMilfordInsurance,ImcallinginregardstoourmeetingnextTuesday.A: Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I e.B: Noproblem. llchecktoseeifsheisavailablA:Imsorry.Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftf

24、orlunch.Wouldyouliketoleaveam essageforher?B: Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.Itsbestifshecangetintouchwit hmebefore3pmtoday,shecanreachmeatmyofficenumber,635-8799.A:Imsorry.Ididntquitecatchthat,couldyoupleaserepeatthenumber?B: Noproblem,myofficenumberis635-8799.Tellhertoaskfo

25、rextension31.A:Imsorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect? B: Yes,andIrepresentMilfordInsurance.A:IwillmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafternoon. B: Thankyouverymuch.Dialogue2A: Hello,PasadenaInn,thisisSandy,howmayIdirectyourcall? B

26、: Idliketospeaktosomeoneaboutreservations.A:Icanhelpyouwiththat.Whatdatewouldyouliketomakeareservationfor?B: WellbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.A:Oh,ImsorrySir.Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTo nyParker,Hemakesallthearrangementsforo

27、urexecutiveaccounts.Unfortunately,hesnothererigh tnow.CanItakeyournameandnumberandhavehimgetbacktoyou?B: Whendoyouexpecthimbackin?A: Hellbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow.Willthatbealright? B: Yes.Isuppose.MynameisSamDarcy.Hecancontactmeat660-843-3235.A:Couldyoupleasesp

28、ellyourlastnameforme? B: Sure.ItsD-A-R-C-Y.A: Okay.Mr.Darcy,andyourphonenumberis660-843-3233? B: Thats3235.A:Sorry!3235.Great.IllhaveTonycallyoufirstthingtomorrowmorning.3.MakingTelephoneAppointments电话预约DialogueoneM:Hello,BillBretonspeaking. WhatcanIdoforyou?F:Hello,Mr.Breton,thisisJennyJenkinsofBra

29、dfordandsonsreturningyourcall.I msorryyou第 8 页共 89 页商务英语情景对话100 主题missedmewhenyoucalledmyofficethismorning.Mysecretarysaidyoucalledconcerningourmeeting nextTuesday?M:YesMsJenkins,thankyouforreturningmycall.I mgladtofinallygetholdofyou.Iwanttoletyou knowIwillnotbeabletomakeourmeetingnextTuesday.Iwoul

30、dbeoutoftownthatday.IsthereanypossibilitywecanmovethemeetingtoMonday?F: Iamsorry.I mafraidIamcompletelybookedonMonday.WoulditbePossibletopostponeuntil youreturn?M:Oh,dear.IwascountingontakingcareofourmeetingbeforeIleave.ButIsupposeIcanshutoffa fewthings.Yes,wecanarrangesomething.IwillbebackThursdaym

31、orning.WhataboutThursday afternoon?Wouldthatworkforyou?F: Thatshouldbefine.Shallwesayabouttwoo clock? M:Perfect!Ilookforwardtoseeingyouattwoo clocknextThursdayafternoon.Ifyouneedtochange thetime,plsfeelfreetocallmeonmycellphone.F: ThanksBurdon,I llseeyouonThursday.Dial oguetwoF: Hello M:Hello,isDora

32、savailable?F: ThisisDoras,whoiscallingplease? M:Hi,Doras,thisisMikecallingfromparker mentfortomorrowmorningat9amwithDoctorParker. I sdentistrymcallingto.confirmyourappointF: Oh,Ialmostforgot.Thankyouforcallingtoremindme.Actually,Idoneedtochangethetimeofmyappo intment.Ihaveaschedulingconflict,AndIcan

33、 tmakeitthatearly.M:IfIputyouinthatlaterslot,w ouldthatworkout?F: Itwouldhavetobeafterlunch.Doyouhaveanythingavailableabout2o clock? M:Sorry,Mam.Theonlyopeningwehaveafterlunchis1:15,butImightbeabletoworkyouinat4:00.Wouldthatbeabettertime?F: That sallright.IthinkIshouldbeabletomakeitat1:15.Canyouputmedownforthattimeslot?M:Noproblem,Ihaveyourappointmentchangedfromtomorrowmorningtotomorrowafternoonat1:15 F: Wonderful.Thanksverymuch.4Memos备忘录Dialogue1A:Ihavebeenwaitinghereintheconferenceroomfortenminutesalready,whattimeisthemeetingstart? Whereisanyoneanyway?B: Didntyouh