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1、Wk 9 Ch 9 Gps n teams Learning objectivesBBA102 Wk 9 Ch 9 groups n teamsIn this chapter, we will:Define a group and describe the stages of group developmentDescribe the major concepts of group behaviourDiscuss how groups are turned into effective teamsDiscuss contemporary issues in managing teams Am

2、azing Japanese Precision Build a tower, build a team Riverdance teamwork best drumline teamwork Effective Team Work & Collaboration2/9/20221What is a group?BBA102 Wk 9 Ch 9 groups n teamsGroupTwo or more interacting and interdependent individuals who come together to achieve specific goals2/9/20

3、222BBA102 Wk 9 Ch 9 groups n teams2/9/20223What are the stages of group development?BBA102 Wk 9 Ch 9 groups n teamsForming StageThe first stage of group development in which people join the group and then define the groups purpose, structure, and leadershipStorming StageThe second stage of group dev

4、elopment, which is characterised by intragroup conflict2/9/20224Group development stages (contd)BBA102 Wk 9 Ch 9 groups n teamsNorming StageThe third stage of group development, which is characterised by close relationships and cohesivenessPerforming StageThe fourth stage of group development, when

5、the group is fully functional and works on the group task2/9/20225Group development stages (contd)BBA102 Wk 9 Ch 9 groups n teamsAdjourning StageThe final stage of group development for temporary groups, during which groups prepare to disband2/9/20226BBA102 Wk 9 Ch 9 groups n teams2/9/20227What are

6、the major concepts of group behaviour?BBA102 Wk 9 Ch 9 groups n teamsRoleBehaviour patterns expected of someone who occupies a given position in a social unitNormsStandards or expectations that are accepted and shared by a groups members2/9/20228What is status and why is it important?BBA102 Wk 9 Ch

7、9 groups n teamsStatusA prestige grading, position, or rank within a group2/9/20229Does group size affect behaviour?BBA102 Wk 9 Ch 9 groups n teamsLarge Groups Good for gaining diverse inputSmall GroupsTypically faster at implementationSocial LoafingThe tendency for individuals to expend less effort

8、 when working collectively than when working individually2/9/202210Are cohesive groups more effective?BBA102 Wk 9 Ch 9 groups n teamsGroup CohesivenessThe degree to which group members are attracted to one another and share the groups goals2/9/202211The power of conformityBBA102 Wk 9 Ch 9 groups n t

9、eams2/9/202212Group cohesiveness and productivityBBA102 Wk 9 Ch 9 groups n teams2/9/202213Are work groups and work teams the same?BBA102 Wk 9 Ch 9 groups n teams2/9/202214What factors make a team effective?BBA102 Wk 9 Ch 9 groups n teamsAdequate resources The teams ability is reduced without adequat

10、e resourcesTeam leadership and structureAll members contribute in the workTrustTeam members must trust eachPerformance evaluation and reward systemMembers have to be accountable both individually and jointly2/9/202215BBA102 Wk 9 Ch 9 groups n teams2/9/202216BBA102 Wk 9 Ch 9 groups n teams2/9/202217W

11、ork Design and Team EffectivenessBBA102 Wk 9 Ch 9 groups n teamsWork design characteristics increase team effectiveness and enhance team member motivation:AutonomyUsing a variety of skillsCompleting a whole and identifiable task or product2/9/202218Processes related to effectivenessBBA102 Wk 9 Ch 9

12、groups n teamsFive team process variables have been shown to be related to team effectiveness. These include:A common purposeSpecific team goalsTeam efficacyManaged conflictMinimal social loafing2/9/202219Managing global teamsBBA102 Wk 9 Ch 9 groups n teams2/9/202220When are teams not the answer?BBA

13、102 Wk 9 Ch 9 groups n teamsConsider the following:Teamwork takes more time and often more resources than does individual workTeams require managers to communicate more, manage conflicts, and run meetingsThe benefits of using teams need to exceed the costs2/9/202221Review questionsBBA102 Wk 9 Ch 9 groups n teamsDefin

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