外国客户接待英语与食物英语大全

1、-外国客户接待英语1、 Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。2、 How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。3、 How are you?您好吗？Fine, thanks. And you?很好，谢谢。您好吗？4、 Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。5、 Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。6、 I hop

2、e you will enjoy your stay with us.希望您在我们宾馆过得愉快。（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。（客人离店时）7、 Have a good time!祝您过得愉快！8、 *hotel, front desk. Can I help you?* 饭店，前厅。您找谁？9、 Sorry, I've dialed the wrong num

3、ber.对不起，我拨错号了。10 、 May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。11 、 Sorry, he is not in at the moment.-对不起，他现在不在。Would you like to leave a message?您要留口信吗？12 、 Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？英语交流用语? 祝贺用语13 、 Congratulations!祝贺您！14 、 Happy birthday!生日快乐！15 、 Happy n

4、ew year!新年快乐！16 、 Merry Christmas!圣诞快乐！17 、 Have a nice holiday!假日快郑 ?/P>18 、 Wish you every success!祝您成功！答谢和答应语 :19 、 Thank you (very much).谢谢您（非常感谢）。20 、 Thank you for your advice (information, help)感谢您的忠告（信息、帮助）。21 、 It's very kind of you.谢谢，您真客气。22 、 You are welcome.不用谢。23 、 Not at all.不用

5、谢。Don't mention it.-不用谢。24 、 It's my pleasure.非常高兴为您服务。(With pleasure.)(My pleasure.)25 、 I am at your service.乐意为您效劳。26 、 Thank you for staying in our hotel.感谢您在我们酒店下榻。27 、 I'm sorry.很抱歉。28 、 Excuse me.对不起。29 、 I'm sorry, It's my fault.很抱歉。那是我的过错。30 、 Sorry to have kept you wait

6、ing.对不起，让您久等了。31 、 Sorry to interrupt you.对不起，打扰您了。32 、 I'm sorry about this.对此表示抱歉。33 、 I apologize for this.我为此道歉。34 、 That's all right.没关系。35 、 Let's forget it.算了吧。饭店英语交流用语? 征询和指路用语36 、 Can(May)I help you?我能帮您什么吗？Yes, please.好的。-37 、 What can I do for you.我能为您干点什么？38 、 Is there anythi

7、ng I can do for you?有什么能为您效劳的穑?/P>39 、 Just a moment, please.请稍等一下。40 、 May I use your phone?我能借用您的电话吗？Certainly.当然可以。Yes, of course.然可以。41 、 Go upstairs/downstairs.上楼 / 下楼。42 、 It's on the second (third) floor.在二（三）楼。43 、 Excuse me.对不起。Where is the washroom (restroom, elevator)?请问盥洗室（休息室、电梯）

8、在哪儿？This way, please.请这边走Turn left /right.往左转 / 右转。45 、 It's in the lobby near the main entrance.在大厅靠近大门。46 、 It's in the basement at the end of the corridor.在地下室走廊尽头。7、 Mind/(Watch)your step.请走好。48 、 Please be careful.请当心。-49 、 Please don't leave anything behind.请别遗忘您的东西。50 、 Don't

9、worry.别担心。51 、 Take it easy.放心好了。52 、 Please don't smoke here.请不要在这边抽烟。53 、 Goodbye.再见。54 、 See you late.再见。55 、 Good night.晚安。56 、 See you tomorrow.明天见。57 、 Goodbye and thank you for coming.再见，谢谢您的光临。58 、 Goodbye and hope to see you again.再见，希望再见到您。59 、 Have a nice trip!一路平安！60 、 Wish you a ple

10、asant journey! Good luck!祝您旅途愉快！祝您好运！店英语交流用语? 前厅和客房部用语1、 Have you a reservation?您预定过了吗？2、 May I know your name and room number?您能告诉我您的名字与房间号吗？3、 Here is your room key.给您房间钥匙。-4、 Please pay at the cashier's desk over there.请去那边帐台付款。5、 Are these your baggage?这些是您的行李吗？May I take them for you?我来帮您拿好

11、吗？6、 Housekeeping, may I come in?客房服务员，我可以进来吗？7、 Leave your laundry in the laundry in the laundry bag behind the bathroom oor.请把要洗的东西放在浴室门后的洗衣袋中。8、 I hope I'm not disturbing you.我希望没有打扰您。9、 One moment, madam. I'll bring them to you rightaway.等一会儿，夫人。我马上送来。10 、 I'll send for an electricia

12、n( doctor.)我给您请电工（大夫 ）。餐饮部：11 、 Sit down, please. Here is the menu. 请坐，给您菜单，先生。 May I take your order, sir? 您要点菜吗？12 、 What would you like to have, coffee or tea?您要喝咖啡还是茶？13 、 Would you like to have any wine with you dinner?您用餐时要喝点酒吗？14 、 Service hours are:（餐厅）供应时间是：7:00a.m.to 9:00a.m.for breakfast.

13、早餐 7点到9点。11:30a.m.to1: 30p.m.for lunch.-午餐 11 点半到 1 点半。6:30p.m.to 8:30p.m.for dinner.晚餐 6 点半到 8 点半。15 、 Here is the bill. Please sign it.这是您的账单，请签字。店英语交流用语? 销售用语1、 What kind of rooms(foods) would you like to have?您需要什么样的房间（吃什么样的菜）？2、 Here is a brochure of our hotel and tariff.这是介绍我们饭店的小册子和价目表。3、 We&

14、#39;ll give you a 10%(ten percent ) discount.我们给您九折优惠。4、 We'll offer tour guides complimentary breakfasts.我们给陪同提供免费早餐。、 We accept your terms.我们接受您的条件。6、 May I introduce myself?让我介绍我自己。7、 May I present you a litter souvenir?请接受我们的一点小纪念品。、 Let's drink to our friendship!为我们的友谊干杯！9、 Let me propo

15、se a toast to the health of our guests!建议为在座客人的健康干杯！10 、 Cheers!(Bottoms!)干杯！11 、 How do you like Chinese food?您喜欢中国菜吗？12 、 What do you think of our service?您对我们的服务有什么意见？13 、 Thank you for your comments(compliment,suggestions).-谢谢您给我们提的意见（赞扬、建议）。14 、 I'm afraid it's against the hotel's r

16、egulations.这是违反饭店规章制度的。15 、 In our hotel we don't accept tips.我们饭店是不收小费的。It's our pleasure to serve our guests well.我们为能为客人服务好而感到高兴。Thank you all the same.然而，还是要谢谢您。16 、 I'm afraid you'll have to pay for the damage.您必须赔偿。17 、 Thank you for telling us about it.谢谢您告诉我们I'll look int

17、o the mater right away.我马上去处理这件事情。18 、 I assure you it wont happen again.我保证此类事情不会再发生。19 、 Please don't worry, sir (madam)先生（夫人），请不必担心。I will send someone up to your room right away.我马上派人到你的房间去。20 、 I can't guarantee anything, but I'll try my best.我不能保证，但我会尽力而为。21 、 What can I show you.您

18、要买什么？22 、 How do you like this fashion (color, size, design )?您喜欢这种款式（颜色、尺寸、图案）吗？23 、 The extra large size of this color is out of stock.这种颜色的特大号已经卖完了。Please try us again tomorrow.请明天再来看看。24 、 They are altogether 175(one hundred and-seventy-five) Yuan.共计 175 元。You may pay in cash or with credit card

19、.您可以付现金也可以用信用卡。25 、 You have made a good choice, you have very good taste.您真会买东西，眼力真好。馆英语? 预订房间1 I'd like to book a double room for Tuesday nextweek.下周二我想订一个双人房间。2 What's the price difference?两种房间的价格有什么不同？3 A double room with a front view is 140 dollars per night, one with a ear view is 115

20、dollars per night.一间双人房朝阳面的每晚 140 美元，背阴面的每晚 115 美元。4 I think I'll take the one with a front view then.我想我还是要阳面的吧。5 How long will you be staying?您打算住多久？6 We'll be leaving Sunday morning.我们将在星期天上午离开。7 And we look forward to seeing you next Tuesday.我们盼望下周二见到您。8 I'd like to book a single roo

21、m with bath from the after-noon of October to the morning of October 10.我想订一个带洗澡间的单人房间， 10 月 4 日下午到 10 月 10 日上午用。9We do have a single room available for those dates.我们确实有一个单间，在这段时间可以用。10 What is the rate, please?请问房费多少？-11 The current rate is $ 50 per night.现行房费是50 美元一天。12 What services come with th

22、at?这个价格包括哪些服务项目呢？13 That sounds not bad at all. I'll take it.听起来还不错。这个房间我要了。14 By the way, I'd like a quiet room away from the street if the is possible.顺便说一下，如有可能我想要一个不临街的安静房间8 I want a double room with a bath.我要一间有浴室的双人房。29 How much a day do you charge?每天收费多少？30 It is hundred yuan a day in

23、cluding heating fee, but excluding service harge.一百元一天，包括供暖费但不包括服务费。31 It's quite reasonable.收费十分合理。32 How long do you intend to stay in this hotel?您准备住多久？33 Have you got through with the check-inprocedure?你是否已经办妥住宿登记手续？34 Can I book a single room for my friend beforehand as he will arrive in Sh

24、anghai tomorrow morning?我能为我的朋友预订一间单人房吗 ? 他将于明天早上到达上海。35 Would you mind filling in this form and pay a hundred yuan in advance or him.请填好并预付一百元钱。36 This is a receipt for paying in advance. Please-keep it.这是预付款收据，请收好。37 Have you any vacant (spare) room in the hotel?旅馆里有空余房间吗？38 Sorry, we have no vaca

25、nt (spare) room for you. But I can recommend ou to the Orient Hotel where you may get a spare room.对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。39 Good afternoon, my room number is 321. Any mailfor me?下午好！我的房号是321 。有我的信吗？40 Yes. You have two letters and one telegram, also a message was left y a lady before on

26、e hour.有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。41 I'll mail a letter to U.S.A.by airmail.我要寄一封航空信到美国。42 How much do I have to pay for you?我要付多少钱？43 A letter generally mails to America-Europe-Africa by airmail. First 0 grams is 20 yuan.通常一封寄到美国、 欧洲、非洲的航空信， 20 克收费 20 元。Words and Expressionsheating fee供暖费ex

27、clude vt.把 排除在外reasonable a.价钱公道的，不贵的fortnight n.十四日，两星期procedure n.过程，步骤，程序check in procedure 住宿登记手续 registration n. 登记，注册 deluxe suites 豪华套房-宾馆英语? 在接待处(2)44 Yes, we do have a reservation for you.对了，我们这儿是有您预订的房间。45 Would you please fill out this form while I prepare your key card for ou?请您把这份表填好，我同

28、时就给您开出入证，好吗？46 What should I fill in under ROOM NUMBER?“房间号码”这一栏我该怎么填呢？47 I'll put in the room number for you later on.过会儿我来给您填上房间号码。48 You forgot to put in the date of your departure.您忘了填写离店日期了。49 And here is your key, Mr.Bradley. Your room number is 1420.给您房间的钥匙，布拉德利先生。您的房间号码是1420 。50 It is on

29、 the 14th floor and the daily rate is $90.房间在 14 层，每天的房费是90 美元。51 Please make sure that you have it with you all thetime.请务必随时带着它。52 My business negotiation has progressed much more slowly than I had expected.我的业务谈判进行得比我原先预料的慢了许多。53 I wonder if it is possible for me to extend my stay at this hotel f

30、or two days.我想知道是否可以让我在这儿多呆两天。54 I'll take a look at the hotel's booking situation.我来查看一下本店房间的预订情况。55 I'm glad that we'll be able to accept your extension re-quest.很高兴我们有办法接受您延长住宿的要求。56 But I'm afraid that it will be necessary for us to ask-you to change rooms for the last two ni

31、ghts.不过，恐怕最后两天我们得请您搬到别的房间去。57 We have already let your room to anothergentleman.我们已经把您住的房间租给了另外一位先生。58 That's no problem at all.没问题。Would you please give me your business card?能给我你的名片么？I ll go and see if he s available.我去看看他现在是否方便。Have a seat please. Would you like tea or coffee?请坐。您想喝点什么？咖啡还是茶？

32、He is expecting you. Come this way please.他正等您呢。请这边走。食物英语大全蔬菜与调味品string bean四季豆bean sprout豆芽cabbage包心菜 ; 大白菜celery芹菜leek韭菜caraway香菜spinach菠菜carrot胡萝卜loofah丝瓜pumpkin南瓜bitter gourd苦瓜cucumber黄瓜-white gourd冬瓜needle mushroom金针菇tomato番茄eggplant茄子potato,马铃薯lotus root莲藕agaric 木耳vinegar醋peanut oil花生油soy sauc

33、e酱油ginger 生姜scallion,青葱green pepper青椒pea 豌豆bamboo shoot竹笋seasoning调味品green soy bean毛豆soybean sprout黄豆芽mung bean sprout绿豆芽kale 甘蓝菜broccoli花椰菜mater convolvulus空心菜dried lily flower金针菜mustard leaf芥菜tarragon蒿菜beetroot甜菜根lettuce生菜preserved szechuan pickle榨菜salted vegetable雪里红lettuce莴苣asparagus芦荟dried bamb

34、oo shoot笋干-water chestnut荸荠long crooked squash菜瓜gherkin 小黄瓜yam山芋taro芋头champignon香菇dried mushroom冬菇white fungus百木耳garlic大蒜onion洋葱wheat gluten面筋miso味噌caviar鱼子酱barbeque sauce沙茶酱tomato ketchup, tomato sauce番茄酱mustard 芥末salt 盐sugar糖sweet甜sour酸bitter苦lard猪油餐类breakfast早餐to have breakfast吃早餐lunch午餐to have l

35、unch用午餐afternoon tea下午茶 (4-5 点钟 )high tea午茶 ,茶点 (下午黄昏时 )dinner, supper晚饭to dine, to have dinner, to have supper吃晚饭-soup汤hors d'oeuvre (正餐前的 )开胃食品entree正菜main course主菜sweet, dessert甜食snack点心 ,小吃helping, portion份 ,客sandwich三明治 ,夹肉面包食品和调味品meat肉beef牛肉veal小牛肉lamb羊肉sirloin牛脊肉steak牛排chop连骨肉 ,排骨cutlet肉条

36、stew炖肉roast烤肉pork猪肉ham火腿bacon咸肉sausage香肠black pudding, blood sausage血肠cold meats冷盘 ( 美作 :cold cuts)chicken鸡turkey火鸡duck鸭fish鱼vegetables蔬菜dried legumes干菜-chips炸薯条 ,炸土豆片 (美作 :French fries)mashed potatoes马铃薯泥pasta面条noodles面条 ,挂面macaroni通心粉consommé 肉煮的清汤broth肉汤milk 奶cheese奶酪butter奶油bread面包slice of

37、bread面包片crust面包皮crumb面包心egg蛋boiled eggs, soft-boiled eggs水煮蛋hard-boiled eggs煮硬了的蛋fried eggs煎蛋poached eggs荷包蛋scrambled eggs炒鸡蛋 ,摊鸡蛋omelet煎蛋卷pastry糕点sponge cake奶油鸡蛋 ,蜂糕tart 果焰糕点biscuits (英)饼干 ,(美)小面包C. 肉品类 (鸡, 猪, 牛)Fresh Grade Legs大鸡腿Fresh Grade Breast鸡胸肉Chicken Drumsticks小鸡腿Chicken Wings鸡翅膀Minced Ste

38、ak绞肉-Pigs Liver猪肝Pigs feet 猪脚Pigs Kidney猪腰Pigs Hearts猪心Pork Steak没骨头的猪排Pork Chops连骨头的猪排Rolled Pork loin卷好的腰部瘦肉Rolled Pork Belly卷好的腰部瘦肉连带皮Pork sausage meat做香肠的绞肉Smoked Bacon醺肉Pork Fillet小里肌肉Spare Rib Pork chops带骨的瘦肉Spare Rib of Pork小排骨肉Pork ribs 肋骨可煮汤食用Black Pudding黑香肠Pork Burgers汉堡肉Pork-pieces一块块的廋肉

39、Pork Dripping猪油滴Lard猪油Hock蹄膀Casserole Pork中间带骨的腿肉Joint有骨的大块肉Stewing Beef小块的瘦肉Steak & Kidney牛肉块加牛腰Frying steak可煎食的大片牛排Mimed Beef牛绞肉Rump Steak大块牛排Leg Beef牛键肉OX-Tail 牛尾OX-heart牛心OX-Tongues牛舌Brantley Chops带骨的腿肉-Shoulder Chops肩肉Porter House Steak腰上的牛排肉Chuck Steak头肩肉筋、油较多Tenderized Steak拍打过的牛排Roll 牛肠C

40、owheels牛筋Pig bag猪肚Homey come Tripe蜂窝牛肚Tripe Pieces牛肚块Best thick seam白牛肚D. 海产类Herring鲱Salmon鲑Cod鳕Tuna鲔鱼Plaice比目鱼Octopus鱆鱼Squid乌贼Dressed squid花枝Mackerel鲭Haddock北大西洋产的鳕鱼Trout鳟鱼、适合蒸来吃Carp鲤鱼Cod Fillets鳕鱼块，可做鱼羹，或炸酥鱼片都很好吃Conger (Eel)海鳗Sea Bream海鲤 Hake 鳕鱼类Red Mullet红鲣，可煎或红烧来吃Smoked Salmon熏鲑 *Smoked mackerel

41、 with crushed pepper corn带有黑胡椒粒的熏鲭 *Herring roes鲱鱼子Boiled Cod roes鳕鱼子-Oyster牡犡Mussel蚌、黑色、椭圆形、没壳的即为淡菜Crab 螃蟹Prawn虾Crab stick 蟹肉条Peeled Prawns虾仁King Prawns大虾Winkles田螺Whelks Tops小螺肉Shrimps小虾米Cockles小贝肉Lobster龙虾E. 蔬果类Potato马铃薯Carrot红萝卜Onion洋葱Aborigine茄子Celery芹菜White Cabbage包心菜Red cabbage紫色包心菜Cucumber大黄瓜

42、Tomato蕃茄Radish小红萝卜Mole 白萝卜Watercress西洋菜Baby corn玉米尖Sweet corn玉米Cauliflower白花菜Spring onions葱Garlic大蒜Ginger姜-Chinese leaves大白菜Leeks大葱Mustard & cress芥菜苗Green Pepper青椒Red pepper红椒Yellow pepper黄椒Mushroom洋菇Broccoli florets绿花菜Curettes绿皮南瓜，形状似小黄瓜，但不可生食Coriander香菜Dwarf Bean四季豆Flat Beans长形平豆Iceberg透明包心菜Le

43、ttuce莴苣菜Swede or Turnip芜菁Okra秋葵Chilies辣椒Eddoes小芋头Taro大芋头Sweet potato蕃薯Spinach菠菜Beans rots绿豆芽Peas碗豆Corn玉米粒Sport高丽小菜心Lemon柠檬Pear梨子Banana香蕉Grape葡萄Golden apple黄绿苹果、脆甜Granny smith绿苹果、较酸Barleys可煮食的苹果-Peach桃子Orange橙Strawberry草莓Mango芒果Pine apple菠萝Kiwi奇异果Star fruit杨桃Honeydew-melon蜜瓜Cherry樱桃Date枣子leeched荔枝Gra

44、pe fruit葡萄柚Coconut椰子Fig 无花果F.Beverage饮料drink饮料mineral water矿泉水orange juice桔子原汁orangeade, orange squash桔子水lemon juice柠檬原汁lemonade柠檬水beer啤酒white wine白葡萄酒red wine红葡萄酒claret波尔多红葡萄酒cider苹果酒champagne香槟酒cocktail鸡尾酒liqueur白酒 ,烧酒whooshing wine绍兴酒yellow wine黄酒Kaoliang spirit高粱酒-Wu China Pee五加皮vodka伏特加whisky威士

45、忌brandy白兰地cognac法国白兰地gin琴酒gin fizz杜松子酒martini马提尼酒G. 餐馆eating house饮食店canteen (机关单位和军队里的) 食堂dining hall大餐厅 ,食堂refectory ( 学校里的 )餐厅waiter服务员service服务headwaiter, maitre d'hotel餐厅领班bill of fare, menu菜单 ,菜谱wine list酒单table 餐桌to lay the table, to set the table摆桌子to wait at table侍候用餐to clear the table收

46、拾桌子 ,撤桌子tablecloth桌布napkin, serviette餐巾cutlery餐具fork 叉spoon匙teaspoon茶匙ladle长柄勺knife刀dishes, crockery器皿-dish, plate碟 ,盘soup dish, soup plate汤盘(serving) dish大盘子 ( 美作 :platter)soup tureen盛汤盖碗salad bowl色拉盘fruit dish水果盘fruit bowl水果钵sauce boat, gravy boat调味汁瓶 ,酱油壶glass玻璃杯bottle瓶子carafe, decanter玻璃水瓶cup 杯子saucer小碟sugar bowl糖罐glass service, glassware玻璃器皿tea service, tea set茶具teapot茶壶coffee service, coffee set咖啡具coffeepot咖啡壶salt shaker盐瓶cruet调味瓶架tray托盘H. 其它Long rice长米，较硬，煮前先泡一个小时Pudding rice or short rice短米，较软Brown ric