服务类职场应用题

1、职场应用题目1For Con testa nt A Only选手A :某公司业务扩大，现需要租用新的办公室。假设你是该公 司办公室主任，手上有总经理对选址的出一个符合要求的最佳地点。在比赛第一阶段，你需在 30分钟内完成以下任务:1.阅读总经理提出的选址要求，填写任务单中的Section 1；2.向队友询问三个办公地点的信息，填写任务单中的Section 2;3.与队友讨论，选出一个你们认为最佳的地点，完成任务单中的Section 3;（备注：任务单仅由选手 A填写，供其在赛场陈述时参考。）4.准备第二阶段的汇报内容。在比赛第二阶段，你需在 3分钟内向裁判汇报任务完成情况，内容 需涵盖以下要点

2、：1)2)What is your group s task?Which office have you chose n for the company?3)Why have you chose n this office? (PI ease give detailed reas ons whyyou have chosen this officeand haven t chosen the other two.)For Con testa nt A OnlyP lease read the requireme nts for an office.Dear Mr. Holt,As you kn

3、ow our company is gett ing bigger and we will shortly n eed anew office. I would like you to find a suitable p lace for us to move to.Ideally, it should have good p ublic transport conn ecti ons because people travel from all over the city. So, one located n ear the metro or bus stops would be reall

4、y hel pful for staff. The offices themselves should have sp ace for a minimum of 150 people but it would be better if there was eno ugh sp ace for 200 because our company is likely to kee p gett ing bigger. Our budget is limited to 200,000 yua n per mon th. In cluded in the office, I would like you

5、to find one with a can tee n for staff to eat in. There shoulds important for our staff tobe parking for 50 cars for senior man ageme nt and visitors. Lastly, I would like an office with sp ace for a staff gym. It happy and healthy.Si ncerely, MichaelFor Con testa nt A OnlyWorksheetSecti on 1 Read t

6、he requireme nts for an office and com pl ete the followi ng form.DetailsRequireme ntsLocatio nNearorSp aceBetwee nandpeopleCostLimited toFacilities,andSection 2Communi cate with Con testa nt B and comp lete the followi ng form.DetailsIn formatio n about each officeLocati onOffice A:Office B:Office

7、C:Sp aceOffice A:Office B:Office C:CostOffice A:Office B:Office C:FacilitiesOffice A:Office B:Office C:Section 3Discuss the questi on with Con testa nt B and make a decisi on.Which office do you choose for the company?rnffice AOOffice BEDffice CFor Con testa nt B Only选手B:假设你是某公司办公室职员，你的队友是办公室主任。公 司因

8、发展壮大，需要租用新办公室。你的队友有公司对新办公室的具 体要求，你的手上有三个可供选择的办公室。 请与你的队友沟通，选 出一个符合要求的最佳办公室。在比赛第一阶段，你需在 30分钟内完成以下任务:1. 认真阅读三个办公地点的具体情况，提取相关信息;Secti on 2;协助队回答需与2. 与队友沟通，提供其所需信息，协助其完成任务单中的3. 与队友讨论，选出一个你们认为最能满足要求的办公室, 友完成任务单中的 Section 3;（备注：任务单仅由选手 A填写。）4. 准备第二阶段的答问内容。在比赛第二阶段，你需在 2分钟内回答裁判的三个问题。 实际任务相结合，表达清楚、有理有据、有逻辑性。

9、For Con testa nt B OnlyPlease read the followi ng in formatio n about the three offices and helpCon testa nt A comp lete the worksheet.Office A1 kilometre from the metro, 400 metres from a bus sto pSp ace for 150 people150,000 yuan a monthA can tee n and twenty parking sp aces but no room for a gymO

10、ffice B400 metres from the metro, 200 metres from a bus stop Sp ace for 175 people200,000 yuan a monthA can tee n, seve nty p arki ng sp aces and room for a gymOffice C600 metres from the metro, 200 metres from a bus stop Sp ace for 200 people220,000 yuan a monthA can tee n, fifty parking sp aces an

11、d a well-eq uipped gym职场应用题目2For Contestant A Only选手A :某咖啡连锁店想要开一家新店，需要为新店选址。假设你是新店的店长，手上有总经理对新店选址的基本要求。你的队友是选址负责人,给出了三个地点的相关资料。请与你的队友沟通，选择一个你们认为最合适的咖啡店地点。在比赛第一阶段，你需在 30分钟内完成以下任务:1. 认真阅读总经理对新店选址的基本要求，填写任务单中的Section 1；2.向队友询问三个地点的相关信息，填写任务单中的Section 2；3. 与队友讨论，选出一个你们认为最能满足要求的咖啡店地点，完成任务单中的 Section 3；（

12、备注：任务单仅由选手 A填写，供其在赛场陈述时参考。）4. 准备第二阶段的汇报内容。在比赛第二阶段，你需在 3分钟内向裁判汇报任务完成情况，内容需涵盖以下要占：八、1. What is your group s task?2. Which shop have you chose n for the company?3.Why have you chose n this shop? (PI ease give detailed reas ons why you have chose nthis shop and haven t chosen the other two.)For Contesta

13、nt A OnlyPl ease read the requireme nts for a new coffee shop.Dear Miss Joh nson.As you know our coffee shops are doing very well and I feel it is time to add a new store to our group. We would very much like our new store to be in the dow ntow n area and I would like you to choose a suitable locati

14、 on. When choos ing the locati on there are some imp orta nt things I would like you to con sider. Firstly, we n eed a locati on where a lot of people walk p ast. It would be best if we could be located in the centre of the bus in ess district. We n eed sp ace that can seat at least 80 peop le. It w

15、ould also be good if there is sp ace for childre n to p lay in. While the locati on and sp ace are imp orta nt, wed also like tomust also think about the p rice. The rent per month should not be higher tha n 50,000yua n. Lastly, we n eed to thi nk about the comp etiti on in the area. We food n ear u

16、s. Could you pl ease find a suitable locatio n and get back to me as soon as po ssible?san dwiches, salads and fruit in our sho p, so its better if there is no shop selling similaSi ncerely,CathyFor Contestant A OnlyWorksheetSection 1 Read the requirements for a new coffee shop and complete theDetai

17、lsRequireme ntsLocati onLocated in theSeati ng sp aceFor at leastp eopleRe ntNo higher tha nper monthComp etiti onNo n earby shops selli ngSection 2Communi cate with Con testa nt B and comp lete the followi ng form.DetailsIn formati on about each shopLocati onShop A:Shop B:Shop C:Seati ng sp aceShop

18、 A:Shop B:Shop C:Re ntShop A:Shop B:Shop C:Comp etiti onShop A:Shop B:Shop C:Sectio n 3 Discuss the questi on with Con testa nt B and make a decisi on. Which shop do you choose for the company?Shop CShop AFor Contestant B Only选手B :某咖啡连锁店想要开一家新店，需要为新店选址。假设你是新店的选址负责人，手上有三个地点的相关信息。你的队友是新店的店长，手上有总经理对新店选

19、址的基本要求。请与你的队友沟通，选择一个你们认为最合适的咖啡店地点。在比赛第一阶段，你需在30分钟内完成以下任务:1.认真阅读三个地点的情况介绍，提取相关信息;2.与队友沟通，提供其所需信息，协助其完成任务单中的Section 2；3. 与队友讨论，选出一个你们认为最能满足要求的咖啡店地点，协助其完成任务 单中的Section 3;（备注：任务单仅由选手 A填写。） 4.准备第二阶段的答问内容。在比赛第二阶段，你需在2分钟内回答裁判的三个问题。回答需与实际任务相结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPl ease read the followi ng

20、in formatio n about the three shops and help Con testa nt A comp lete the worksheet.Shop ALocated in the main bus in ess districtSeati ng sp ace for 100 peopleRent: 50,000 yuan per monthNear a caf offeri ng a wide range of san dwiches, cakes and saladsShop BLocated in the main bus in ess districtSea

21、ti ng sp ace for 85 peopleRe nt: 46,000 yuan per mon thNear a caf offeri ng cakes and hot san dwichesShop Cs playgroundLocated in the main shopping areaSeati ng sp ace for 75 people and a childre nRent: 57,000 yua n per monthNear a caf offeri ng a wide range of salads, fruit and soups职场应用题目3For Cont

22、estant A Only选手A:某公司想要为员工提供健身房(health club )福利，以强健其体魄。 假设你是该公司的总经理助理，手上有对健身房各个方面的要求。你的队友是 办公室负责人，手上有三家健身房的资料。请与你的队友沟通，选择一家你们 认为最符合要求的健身房。在比赛第一阶段，你需在30分钟内完成以下任务:1.阅读公司对健身房的各方面要求，填写任务单中的Section 1；2.向队友询问三家健身房的相关信息，填写任务单中的Section 2；3. 与队友讨论，选出一家你们认为最能符合公司要求的健身房，完成任务单中的 Section 3;（备注：任务单仅由选手A填写，供其在赛场陈述时

23、参考。）4. 准备第二阶段的汇报内容。在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点:1. What is your group s task?2. Which health club have you chose n for the company?t chosen the other two.)3.Why have you chose n this health club? (PI ease give detailed reas ons why you have chose n this health club and have nFor Contestant A

24、 OnlyPl ease read the requireme nts for a health club for staff use.Dear Mr. Lucas,To support our staff, I would now like to offer health club membership to all empio yees. Obviously, we do not have sp ace to build a gym in our offices so can youCostLess tha nper month per person.requireme nts:Be lo

25、cated n ear our officesA wide range of facilities in clud ing a gym, a swim ming pool and classes such as yogaOpen 24 hours a dayHave a social p rogramme and a bar or a restaura ntLess tha n 350yua n per month per personPI ease look into the available op ti ons and get back to me as soon as po ssibl

26、e.Si ncerely,SallyFor Contestant A OnlyWorksheetSectio n 1 Read the requireme nts for a staff health club and compi ete the followi ng form.DetailsRequireme ntsLocati onIt should be close to.FacilitiesThe health club should have,andOpening hoursIt should be ope nSocial p rogrammeHave a social progra

27、mme and aor aSectio n 2Communi cate with Con testa nt B and comp lete the followi ng form.DetailsIn formati on about each health clubLocati onHealth club A:Health club B:Health club C:FacilitiesHealth club A:Health club B:Health club C:Opening hoursHealth club A:Health club B:Health club C:Social p

28、rogrammeHealth club A:Health club B:Health club C:CostHealth club A:Health club B:Health club C:Section 3Discuss the questi on with Con testa nt B and make a decisi on.Which health club do you choose for the company?Health club AHealth club BHealth club CFor Contestant B Only选手B:某公司想要为员工提供健身房(health

29、 club )福利，以强健其体魄。假 设你是该公司的办公室负责人，手上有三家健身房的资料。你的队友是公司总 经理助理，手上有对健身房各个方面的要求。请与你的队友沟通，选择一家你 们认为最能符合要求的健身房。在比赛第一阶段，你需在30分钟内完成以下任务:1.认真阅读三家健身房的情况介绍，提取相关信息;2. 与队友沟通，提供其所需信息，协助其完成任务单中的Section 2；3.与队友讨论，选出一家你们认为最能满足要求的健身房，协助其完成任务 单中的Section 3；（备注：任务单仅由选手 A填写。）4. 准备第二阶段的答问内容。在比赛第二阶段，你需在2分钟内回答裁判的三个问题。回答需与实际任务

30、相 结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPl ease read the followi ng in formatio n about the three health clubs and helpCon testa nt A compi ete the worksheet.Health club AFacilities available gym, pool and classesOpen 24 hours1 kilometre from the officeSocial p rogramme and bar available350 yua n p

31、er month per personHealth club BFacilities available gym, pool and classesOpen 7 to mid ni ght2 kilometres from the officeSmall caf a6d no social programme260 yua n per month per personHealth club CFacilities available gym, pool and classesOpen 24 hours1.5 kilometre from the officeSocial p rogramme

32、and bar and restaura nt available310 yua n per month per person职场应用题目4For Contestant A Only选手A :某公司要招聘一名实习生（in tern ），工作时间为今年夏天。假设你是 该公司人力资源部负责招聘的经理，手上有对新实习生各个方面的要求。你的 队友是人力资源部员工，手上有三名候选实习生的资料。请与你的队友沟通， 选择一名你们认为最符合公司要求的实习生。在比赛第一阶段，你需在30分钟内完成以下任务:1.阅读公司对实习生的各方面要求，填写任务单中的Section 1 ；2.向队友询问三名候选人的相关信息，填

33、写任务单中的Section 2；3. 与队友讨论，选出一名你们认为最符合公司要求的实习生，完成任务单中的Secti on 3;（备注：任务单仅由选手 A填写，供其在赛场陈述时参考。）4. 准备第二阶段的汇报内容。在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点:1. What is your group s task?2. Which can didate have you chose n for the company?3.Why have you chose n this can didate? (PI ease give detailed reas ons why

34、 you havechose n this can didate and have nt chosen the other two.)For Contestant A OnlyPl ease read the requireme nts for a new intern.Dear Mrs. Richm ond.We have a po siti on available this summer for a college stude nt to gai n work exp erie nee in our dep artme nt. We ofte n have lots of good le

35、tters and app licati ons sent in that we kee p on file. I would like you to look through these and choose a suitable can didate. Our requireme nts for the new in tern are as follows:An average academic results above 70%Some exp erie nee of worki ng with othersEn glish at least at in termediate level

36、 and ideally one other Ian guage at a basic levelBe available for a mi nimum of 2 mon ths this summer and Ion ger if p ossibleWant to work in finance in the futurePI ease look through the letters and come back to me with your choice.Si ncerely,HarleyFor Contestant A OnlyWorksheetDetailsIn formatio n

37、 about each can didateAcademic resultsCa ndidate A:Can didate B:Can didate C:Sectio n 2Communi cate with Con testa nt B and comp lete the followi ng form.Sectio n 1Read the requireme nts for an in tern and compi ete the followi ng form.DetailsRequireme ntsAcademic resultsAn average aboveExp erie nee

38、Should have experie nee ofLan guage skillslevel in En glish plus one other lang uageAvailabilityNeed to work forFuture career planWant to work inCan didate A:Exp erie neeCa ndidate B:Ca ndidate C:Can didate A:Lan guage skillsCan didate B: _Ca ndidate C:Can didate A:AvailabilityCan didate B:Ca ndidat

39、e C:Can didate A:Future career plan Can didate B: _Ca ndidate C:Sectio n 3Discuss the questi on with Con testa nt B and make a decisi on.Which can didate do you choose for the company?Ca ndidate ACa ndidate B QOa ndidate CFor Contestant B Only选手B:某公司要招聘一名实习生（in tern ），工作时间为今年夏天。假设你是 该公司人力资源部的员工，手上有三

40、名候选实习生的资料。你的队友是该公司 人力资源部的招聘经理，手上有对新实习生各个方面的要求。请与你的队友沟 通，选择一名你们认为最能符合公司要求的实习生。在比赛第一阶段，你需在30分钟内完成以下任务:1.认真阅读三名候选人的情况介绍，提取相关信息;2.与队友沟通，提供其所需信息，协助其完成任务单中的Section 2； 3与队友讨论，选出一名你们认为最能满足要求的实习生，协助其完成任务单中 的 Section 3；（备注：任务单仅由选手 A填写。） 4.准备第二阶段的答问内容。在比赛第二阶段，你需在2分钟内回答裁判的三个问题。回答需与实际任务相 结合，表达清楚、有理有据、有逻辑性。For Co

41、ntestant B OnlyPI ease read the followi ng in formatio n about the three can didates and help Con testa nt A compi ete the worksheet.Can didate AAn average above 80%Give group p rese ntatio ns freque ntlySp eak in termediate En glish and basic Japan eseFree the whole of June, July and AugustWant to

42、become an acco untant in the futureCa ndidate BAn average above 70%Active in weekly group workSp eak adva need En glish and basic FrenchFree in July and AugustWant to work in inv estme nt in the futureCa ndidate CAn average above 75%Work in a team in his weeke nd jobSp eak En glish and basic FrenchF

43、ree in July onlyWant to work in law in the future职场应用题目5For Contestant A Only选手A :某公司想要更换签约的快递公司(courier company )，以得到更好 的服务。假设你是该公司的办公室主任，手上有对快递公司各方面的要求。你 的队友是办公室职员，手上有三家快递公司的资料。请与你的队友沟通，选择 一家你们认为最能符合要求的快递公司。在比赛第一阶段，你需在30分钟内完成以下任务:1.阅读公司对快递公司的各方面要求，填写任务单中的Section 1 ；2.向队友询问三家快递公司的相关信息，填写任务单中的Sectio

44、n 2；3. 与队友讨论，选出一家你们认为最能符合公司要求的快递公司，完成任务单中的 Section 3；(备注：任务单仅由选手A填写，供其在赛场陈述时参考。)4.准备第二阶段的汇报内容。在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点:1. What is your group s task?2. Which courier company have you chose n for the company?3.Why have you chose n this courier company? (PI ease give detailed reas ons why y

45、ouhave chose n this courier company and have nt chosen the other two.)For Contestant A OnlyPl ease read the requireme nts for a new courier company.Dear Miss Hamilt on.Based on our grow ing bus in ess and work efficie ncy, the curre nt courier company has not bee n very reliable. So I would like you

46、 to find a new one. The new courier company should meet the followi ng requireme nts:Good n atio nal coverage, local offices in all major cities and be able to transportany p ackage across the country withi n two daysCost of delivery should be lower than 20 yuan per package since most of ourp ackage

47、s are smallAvailable App to track the p ackages and for our empio yees to dow nl oad and useHigh customer satisfact ion. You can look on li ne at reviews, or sp eak to anyoneyou know who has used them already.Our last exp erie nee was so bad that I dont want it to happen again. Can you lookinto diff

48、ere nt op ti ons and get back to me with your choice?For Contestant A OnlyWorksheetSin cerely,MariaDetailsRequireme ntsCoverage andEfficie ncyOffices inand deliver a package any where withinCostA small package costsTrack ingAnto dow nl oad for track ingCustomer satisfact ionMust beSectio n 1 Read th

49、e requireme nts for a new courier company and comp lete the followi ng form.Sectio n 2Communi cate with Con testa nt B and comp lete the followi ng form.DetailsIn formatio n about each courier companyCoverage andEfficie ncyCourier Company A:Courier Company B:Courier Company C:CostCourier Company A:C

50、ourier Company B:Courier Company C:Track ingCourier Company A:Courier Company B:Courier Company C:CustomerCourier Company A:Courier Company B:Courier Company C:satisfact ionSection 3 Discuss the questi on with Con testa nt B and make a decisi on. Which courier company do you choose for the company?C

51、ourier Company ACourier Company BCourier Company CFor Contestant B Only选手B:某公司想要更换签约的快递公司(courier company )，以得到更 好的服务。假设你是该公司的办公室职员，手上有三家快递公司的资料。你的 队友是该公司的办公室主任，手上有对快递公司各方面的要求。请与你的队友沟 通，选择一家你们认为最能符合要求的快递公司。在比赛第一阶段，你需在30分钟内完成以下任务:1.认真阅读三家快递公司的情况介绍，提取相关信息;2.与队友沟通，提供其所需信息，协助其完成任务单中的Section 2；3.与队友讨论，选出

52、一家你们认为最能满足要求的快递公司，协助其完成任务单中 Section 3；(备注：任务单仅由选手 A填写。)4. 准备第二阶段的答问内容。在比赛第二阶段，你需在2分钟内回答裁判的三个问题。回答需与实际任务相 结合，表达清楚、有理有据、有逻辑性。For Contestant B OnlyPl ease read the followi ng in formatio n about the three courier companies and help Con testa nt A compi ete the worksheet.Courier Company AOffices in all

53、major cities. All p ackages delivered within 48 hours20 yua n per small p ackageTrack ing App not availableCustomers are very satisfiedCourier Company BOffices in all major cities. All p ackages delivered within 36 hours16 yua n per small p ackageTrack ing App free to dow nl oadCustomers are gen era

54、lly satisfied but there have bee n a few comp lai ntsCourier Company COffices in most major cities. All p ackages delivered within 36 hours18 yua n per small p ackageTrack ing App free to dow nl oadCustomers are very satisfied职场应用题目6For Con testa nt A Only选手A:假设你是某公司市场部的一名员工，部门经理要你为即将开始的美国市场考察设计一条出行

55、路线（从本市到纽约）。你的队友是本公司秘书部的一名员工，他手上有三种不同的路线设计信息， 你需要与队友沟通共同选出一条符合要求的路线。在比赛第一阶段（20分钟内），你需完成:1.2.向队友询问三种路线的相关信息，填写任务单中的Section 1；与队友讨论，选出一种满足需求的路线，完成任务单中的Secti on 2;3.准备第二阶段的汇报内容。在比赛第二阶段（3分钟内），你需向评委汇报任务完成情况，内容需涵盖以下几个要点:1) What is your group task?2) Which rout ine do you choose for the bus in ess trip?3) Why have you chosen this routine? (Please give detailed reasons whyyou have chose