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1、11个外贸业务邮件模板及精辟分析发了开发信后客户没回音,催!Dear *,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today Because well be on holiday from to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点,把你上次写给他的邮件放在下面。如果他还是没回复,那就再重新发一遍, 上面加上大写的红色或者粗体的“RESEND! ! ! ”如果还是没消息,就打电话吧展会
2、上遇到客户写的开发信Hi Alex,How are you doing Glad to get your name card from HK fair.This is Sandy from *. We specialized in Gensets, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news
3、from you! Thanks.Best regards,SandySales assistantSandy,我要说一点,你的情况和其他朋友又不一样了。你在展会上拿到过客人的名片,而 且客人曾经对某一款产品感兴趣,那简直是一个相当好的机会!只要你把握住了,成交可能 性是很大的!这种情况下,你特别要标注出他在展会上选的东西,而且主动提供详细资料和 报价,这一点至关重要!客人很忙的,他可能在香港展上去过很多同行那边,问同一个产品,他会收到很多很多邮件, 恐怕根本没空回复或主动联系你,所以你一定要主动出击,提供完整的资料和好的价格,然 后跟进,赢得他的信任!如果像你刚才那样,问他是不是有兴趣,有兴
4、趣你会给他详细资料, 客人会觉得很烦的,觉得你怎么需要推一下动一下,做业务要学会主动,客人一个眼色,你 就要能完成三四个动作。客人问你价格,你连详细参数尺寸包装材料都一并提供了。客人问你说明书,你连设计稿和文字都完整无误地给他参考。客人需要彩盒,你不止给了他 图片,还有准确尺寸的刀模图,连别的客人的彩盒也一并给他做设il参考。你说,客人是不 是会对你印象很好寄样品运费让对方出(到付)的委婉邮件Hi*,Thank you so much for your kind reply!Sure, samples will be prepared soon. Could you pls give me y
5、our courier account Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked!Please contact me if further questions. Thank you!Kind regards,C客户嫌价格高时,你的回复政策:让他知道你的价格没有报高,不是人家一说便宜点,你嗖一下给人家少了一半价格, 而是改变产品规格,比如包装由好的改次的,长度改短点,重量要少点,或者功率低点。Dear Kelvin,T
6、hank you so much for your kind mail!Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change The price will be reduced 3%. That is, pc.Pls don't worry about t
7、he quality. Price is important, but quality counts for much more!Here is just a little change, the original length of the flashlight is 102mmz and now we just makeit short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!All the luminosity and the body look th
8、e same! I think it's workable for both of us. Any comments Best regards,C发了 Pl后客户没回信,催! HiSorry to trouble you again!Regarding the PI dated on *, could you pls sign and confirm by return asap Because we need plenty of time for arranging mass production!It's a long time since I have got your
9、reply last time. How is everything going on If anything changed, pls keep me posted!Thanks and best regards, * *寄了样品,并且感觉客户应该是满意的,但是他没有回音,这时你可以发这个邮件:Dear*,Sorry to trouble you again!Regarding the project we discussed last time, could you pls confirm by return today Because we need plenty of time for
10、 mass production. P/l will be sent to you asap after your confirmation.&If anything changed, pls keep me posted! Thank you!Best regards,*或者简单版Dear *,What about the final decision about our samples We need your comments to go ahead!Thank you!Kind regards,Renee*Co. Ltd.Tel:*Fax: *Mail: *Web: *客人死命
11、砍价时回复的邮件这时你不能一下子给人家底价,可以用采购数量来给他打个小折,这样就算价格低了,数量 上也补点进来。Dear sir,Pls find the re-checking the price as follows:1) Super grade, USD*, give you a special discount of 2%2) A grade, USD*, similar as super grade, but price much more competitive.Hope we can deal. Thank you!Rgds, 你客户是中间商,他需要等其客户回应之后才能再和你联系
12、,没事时发个邮件让中间商 客户别把你忘了。Hi Johnny,Thank you for your prompt reply!Please keep me posted for further details.Kind regards, * *客户要来中国看你们厂了!激动时别忘记发邮件确认彼此联系方式呀!川*,I'm so glad to hear that youll be in China soon, and hope to have a face-to-face meeting with you!Could you pls give me your time schedule a
13、nd cell phone number We'll arrange to pick you up from the airport!My cell phone is *. Pls call me if any questions. Thank you!Kind regards,*客户给你的价格太低做不了,给他可以选择的方案。Dear kelvin,Thank you for your kind mail! But unfortunately, this price also unworkable for us.I sincerely hope to have business wit
14、h you, pls realize our position. 2 suggestions as below:1) everything keep the same, pc, C&F air Stockholm2) everything keep the same, pc, with 3*AAA battery, C&F air StockholmComments, please. Thank you!RggC卷客户明确对你说他的订单下给别人了,这时发封信感谢一下吧,生意不成交情在哈!HiThank you soooooo much for your kind mail! I appreciate!We sincerely hope to find a way to cooperate with you! If your customer would like to place the order to another vendor, that's ok! But if you have another chance in the near
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