2020届高三英语书面表达专项练习：(10)应用文写作-道歉信与投诉信

1、应用文写作-道歉信与投诉信1、假设你叫李华,你的一个朋友Joe刚从美国归来,邀请你参加本周日在他家举办的生日聚会 但你不能参加,请你根据以下要点给他写一封道歉信:1.表达想参加的意愿;2.忙于准备遵义四中的第一次月考(Zunyi No.4 High Schools Monthly Exam 1);3.由于感冒,身体不适;4.表示歉意并另约时间。注意:可适当添加细节以使行文连贯;词数100左右,开头和结尾已给,不计入总字数。Dear Joe,Im exetmr ely sorry to tell you thatBest wishes.Yours,Li Hua2、假如你是张莹,上周在外教Mr.J

2、ohn的口语课上使用手机被老师发现,手机被没收。请给外 教写一封道歉信,内容应包括以下要点:1.表示歉意;2.解释上课使用手机的原因;3.提出自己的请求并适当表态。1.字数100左右;2.可适当添加细节使文章连贯3、假如你是李华,昨天晚饭时你的同学Mary告诉你她打算报考历史专业,但是你说了打击 她的话,令她很失望。请用英语给她写一封道歉信,要点如下:1.向她表示道歉;2.表达你现在的认识;3.请求她的原谅。1.词数80左右;2.可以适当增加细节,以使行文连贯;3.开头和结尾已为你写好,不计入总词数。Dear Mary,Li Hua4、假如你是李华,你在外教Mr.Smith星期一的阅读课上迟到

3、了,请根据以下提示给史密斯先生写一封电子邮件道歉。1.道歉原因:因迟到而破坏正常的教学进程2.希望帮老师做点什么事情弥补;3.表达以后不迟到的决心。1.词数100左右;2.可以适当增加细节,以使行文连贯3.开头语已为你写好,不计入总词数。Dear Mr. Smith,I am writing to apologizeYours sincerely,LiHua5、假如你是李华,是某英语学习网站的注册会员,但最近在使用该学习网站时发现一些不太满 意的地方。因此,给该网站英语顾问Mike先生写一封投诉信,内容包括:1.投诉原因;2.提出建议。1.词数在80左右;2.可适当增加细节,以使行文连贯;3.

4、开头和结尾已为你写好,但不计入总词数。Dear Mr. Mike,Ive recently signed up for your English learning website.Yours respectfully,Li Hua6、假设你是李华,你于今年暑假7月20日结束纽约之旅,并乘坐LZ238次航班从纽约飞回广州,但是飞机延误7小时,据此请你用英语给航空公司写一封投诉信,内容如下:1、写信目的2、投诉内容3、要求赔偿1.字数100词左右。2.可以适当增加细节,以使行文更连贯。3.开头和结尾已给出。（不计入总词数）参考词汇:赔偿compensationDear Sir/Madam,I en

5、close my boarding pass and look forward to hearing from you shortly.Yours faithfully,Li Hua7、假如你是李津.你于2018年2月20日在网上订购了一本英国原版书Harry Potter and theDeathly Hallows(10.00),周后收到，发现书存在质量问题请给客服部经理写封投诉邮件,说明情况和要求.要点如下:商品名称、订购时间及价格;何时发现何种质量问题(印刷错误,缺页等);要求退款或换货,建议改进产品质量.( 1 )请使用规范英语,词数不少于1 00词,开头和结尾已给出,不计入总词数(

6、2)可适当增加细节,以使内容充实、行文连贯.ManagerCustomer and Service DepartmentDear Sir/Madam,8、假定你是李华,你在在某网站上买了一个家用机器人,但使用过程中发现了一些问题,请根据以下提示给该网站写一封投诉信。1.投诉的问题(不易操作、不服从主人的命令、经常出故障等等)2.希望得到的结果(退货退款、修理或调换)1.词数120左右,2.可以适当增加细节,以便使行文连贯Dear Sir/ Madam,Im writing to complain aboutIm lookingofrward to your early reply.Yours

7、sincerely,Li Hua答案1答案：Dear Joe,Im extremely sorry to tell you that I am unable to go to your birthday party this Sunday.It is very kind of you to invite me and Im really loogkoininggftohrewraerdantod sharingyour happy experiences abroad. However, much to my regret, I will be absent from your partyow

8、ing to the fact that Zunyi No.4 High Schools Monthly Exam 1 is just around the corner, forwhich I am now really busy preparing.Whats worse, having caught a bad cold lately, Idstayed at home right now instead of going anywhere.Im truly sorry. I hope you will forgive me and accept my sincere apology.

9、Wishing you a nice time!Best wishes.Yours,Li Hua2答案：Dear Mr.John,Im really sorry about my using the mobile phone in your lecture last week. Please accept myheart-felt apology for being so rude.I know any word might sound a made-up excuse. But Ididnt use the mobile phone for no reason. I watsrying to

10、 apply to some American universities lastweek and that day, I got an offer and they needed my further information immediately. Therefore,I had no other choice but to try sending them a text message in class and that was exactly what Iwas doing when you discovered. I promise it will never happen agai

11、n. But I do need my phoneback to get in touch with others. Will you be kind enough to give it back to me? I sincerely hopeyou can accept my apology and understand my situation.Yours3答案：Dear Mary,Im writing to apologize for what I said to you at dinner yesterday. I shouldnt have tothat history was a

12、useless major. Even worse, I spoke without thinking and didnt take yourfeelings into consideration.Theres no arguginthat what I said was improper, and I should have known how let down youwould be to get such a discouraging response from a friend. Im so sorry for my stupid words andhope that you can

13、generously forgive me.Wish our friendship can be continued. (87 words)Yours,Li Hua4答案：Dear Mr.Smith,I am writing to apologize for being late for your reading class on Monday. I am very sorry forany inconvenience that I may cause in your teaching, and I want to express my deep regret. Iwould apprecia

14、te your allowing me to take some make-up action. Maybe I can volunteer to beyour assistant in the reading activity sometime soon. If you agree, please let me know when we can arrange to complete thisproject.I promise that I will never be late for class again and will do my beat to fully contribute t

15、o the smooth functioning of theclassroom. At last, I hope you can accept my sincere apology.Yours sincerely,Li Hua5答案：Dear Mr. Mike,Ive recently signed up for your English learning website. But when I used your website, I found some problems to besolved. Therefore, Im writing to you.First of all, so

16、me content is relatively old. Thats to say, its not updated in time, which will affect our interest in learning.Secondly, there are some reading materials that are not proper for us middle school students. Eventually, as a famouswebsite, your service should satisfy us users.I sincerely hope thatvou

17、should listen to me carefully and improve your website.Yours respectfully, Li Hua (86 words) 6答案：Dear Sir/Madam,I was a passenger on flight LZ238 from New York to Guangzhou on July 20 this summer holiday. Im writing to makea complaint about the service I received, and ask for reasonablecompensation.

18、I enjoyed my stay in New York, but the return trip drove me mad. I waited for 7 hours before I finally boarded the flight.What also disappointed me was that your staff were unhelpful, never explaining to us what caused the delay or informing usof how long I had to wait. Its a legal requirement for a

19、irline operators to provide immediate information of the flight if a longdelay happens. I would therefore expect some compensation for your failure to observe this regulation.I enclose my boarding pass and look forward to hearing from you shortly.Yours faithfullyLi Hua7答案：Dear Sir/Madam,Im writing t

20、o you to make a complaint about your product.I placed an order by the Internet for a copy of Harry Potter and the Deathly Hallows on February 20th, 2018, which ispriced at 10 Pounds. A week later I received a package from your company and as I unpacked it, to my surprise, I found theback cover of th

21、e book missing. Although it wont affect my reading of the story, I do wish to have a perfect copy.I request that you send me another copy as soon as possible. And of course I will return the copy in my hands back to you.This incident shows there is room for improvement concerning your quality control. I do hope you could look into the matterand find out what caused it.Im looking forward to your reply.Yours sincerely,Li