BEC高级商务英语口语全套练习材料

1、.BEC高级商务英语口语全套练习材料Teamwork (字数 310)我是AA: Well, in my opinion, it is necessary for line managers in our company to join in training programmes. B: Yes. We need to work out the key points of this programme. So what should we do in the first place?A: I think, when holding a training programme, how to f

2、orm an effective team and improve communication within the team are very important.B: Yes, I quite agree with you. An effective team requires a good leader and cooperative teammates. These are the pre-requisites of successful team-building. Besides that, how to nurture team dynamics should be anothe

3、r focus of our training programme. A: Yes, in other words, skills for motivating team members and methods to solve problems should be focused on in order to achieve the final success. Only when all team members are motivated, can they give good performance in work. So activities helping to promote t

4、eam spirit, and develop employee motivation, and improve communication should be included in our programme.B: its a very good point. We can organise outdoor adventures like rafting, sailing and rock climbing. There events are aimed to increase personal awareness of abilities and complementary skills

5、 in your teammates.A: I cant agree more. These activities not only encourage team participation, and cooperation, but also add some fun to our programmes, as traditional activities in training session are typically dull.B: Yes. Those creative ideas can stimulate their active participation and bring

6、out their potentials. Also, as everyone has its strength and weakness, outdoor activities offer opportunities to better understand other peoples traits in order to work in the most efficient way.A: Yes, mutual understanding and mutual trust are indispensable to effective team building.B: so we can c

7、ome to a conclusion that, we should focus on motivation, interpersonal communication and arrange exciting activities to apply theories into practice.PPS skills training：(405) 总说必要性，ppt本身的结构，与观众的互动；分说具体内容，与观众互动，演讲者。A: You see, our company is initiating a business PowerPoint Presentation Skills Traini

8、ng plan for all staff members. It certainly is a very good chance to improve our communication skills.B：Yes, fast growing business environment requires us to communicate better with people, so we need to sharpen up presentation techniques.A: Yes, I am quite with you here. PPT presentation is widely

9、used in business situation, such as case study and regular conferences. So we should help our employees learn to create more compelling, engaging and dynamic PowerPoint presentations.B: absolutely, how to structure and prepare effective presentations should be focused. In detail, it includes adaptin

10、g material to the situation, using creative and unusual approaches in ppt presentation.A: Apart from that, in order to create an interactive atmosphere with audience, we should explore how to be more persuasive and how to share fresh ideas with audiences in a more professional way.B: we have clarifi

11、ed our goals now, so what is the content of the training session?A: First of all, our workshop should begin with preparing materials shown in ppt. To do that, we need to collect related information, conclude main ideas, and organise clear structure.B: Thats right. Much effort should be paid on how t

12、o deliver message effectively. It should be logical and clear so that audience can easily understand what the presenter tend to express.A: I quite agree with you here. Up-to-date examples can attract listeners attention and avoid losing interest of the presentation.B: another key part is interaction

13、 during the presentation. So it is more proper to call the speaker communicator instead of presenter. A: Yes. When we give a lecture, we should notice the reactions of the audience. We can check whether they understand the content and encourage them to ask questions. B: regarding to asking questions

14、, communicators should create friendly atmosphere to let audience feel relax and comfortable and motivate them put forward questions.A: have we covered everything?B: oh, there is one more point: raising confidence of the speakers.A: Right, self-confident speakers are convincing and can achieve a mem

15、orable, relevant and impressive presentation.B: therefore, how to overcome anxiety and fears should be trained and certainly, frequent practice will be arranged.A: I think, these essential skills will benefit both our employees and company.B: I agree. Introducing Shift Work: (348)A: You see, our com

16、pany is initiating shift work operation to enhance the productivity. It certainly is a very good strategy to maintain competitive advantage of a company.B: Yes, when considering this approach, working out good work schedules is the most important thing. A: I think we can divide our twenty-four opera

17、tion into three shifts: day shift, evening shift and night shift. It is convenient to mange employees by adopting permanent schedule.B: well, I partly agree with you. I mean the three shifts is a good idea, but I think it would be better if we adopt the rotating schedule. You see, people usually wor

18、k in daytime and rest at night. Someone will argue it is unfair to work at night all the time. It will disturb home life and the night shift worker is out of step with his family.A: thats the problem. Night shifts really affect our health conditions. So you are right, the rotating schedule has more

19、advantages over the fixed schedule.B: all right. So we will adopt the rotating schedule. The day shift is from 8 a.m. to 5 p.m., with a lunch-break, and evening shift, 5 p.m. to 1 a.m., including coffee breaks, and then night shift from 1 a.m. to 8 a.m., also with a coffee break.A: Right. We should

20、also provide our shift workers with training programmes to help them better adjust to the new work requirement. We should inform them of the harmful effects of night shifts and give them tips on how to avoid those negative aspects.B: Yes, we can arrange health specialist to give them training course

21、s and providing online consultancy service. It is convenient for our shift workers to get help in time. And I think we should also provide psychological consultancy just in case they get too stressed.A: Good. Its also important to provide some nutritious food during the evening and night shift.B: th

22、ats a good idea. On top of all this, we can offer workers with health facilities to encourage them to do more physical exercise.Introducing new ways to save on office supplies：（350）A: You see, our company is initiating new ways to keep office expenses down. It certainly is a very good approach to re

23、duce overhead costs.B: Yes, when considering how to save expenses, we can start with office stationery. Items like pens and paper clips do not cost a lot individually, but we use them in large quantities, so there is potential for huge savings.A: Im with you here. There is a great difference in pric

24、e between the name brand and generic brand stationery, so if we look for cheaper sources, well end up saving hundreds of pounds a year.B: Yes, cheaper sources are important. We can get much cheaper prices on office supplies through group purchasing. If we buy in larger quantity, we will receive lowe

25、r bulk prices.A: Indeed. We can also use mail-order. Mail-order office supply companies are convenient because they deliver to your door, and it saves both gas and time.B: We should also encourage staff to recycle used paper, and ask our staff to edit on the screen as much as possible. Copies of all

26、 documents and letters should be saved in the electronic folder, creating an almost paperless office.A: Yes, thats a very effective way to reduce paper consumption. And never use disposable in the office, use recycled printer cartridges and rechargeable batteries. Also buying used office furniture i

27、s another way of cutting overheads.B: Yes thats especially important. Now we have worked out the detailed aspects of saving cost, and then, there should be measures to motivate and monitor staff members performance regularly.A: I agree with you here. We should involve all office staff into our cost

28、saving plan. For example, we should ask staff members to turn off the air-conditioner half an hour before they leave the office, so as to cut some electricity bills.B: Youre right. To make sure they comply with the rules, we can include that in staff appraisals, I mean, whether staff members are sup

29、portive in our overheads reduction project.A: I agree. And we can also award those who are most supportive in our project.B: Thats good.Addressing the problem of overwork：(365)A: well, I think employees in our company are overworking though they do not tell you how they feel. But most of them show s

30、igns like consistently working late, working through lunch, bringing work home etc./and so on. B: Yes. Employees are overburdened. This issue must be taken very seriously due to their risk of causing work-related illnesses. Their bodies are badly disturbed by working too much from both physical and

31、psychological aspects. A: Im quite with you here. Health impacts related to overworking issues include headaches, extreme tiredness, regular sleepiness, and even panic attacks. They are not as healthy as they could be. B: You are quite right. They are not able to balance work and family life. You kn

32、ow, it can result in serious problems such as high turnover and poor performance. So this situation has to be improved. A: Yes, we should take measures to help our staff relax and get over stress from work. B：I think we can work out business skills training plans to help staff improve their producti

33、vity. So, it can reduce their working time. A: Yes, and we can also add regular experience sharing meetings to exchange methods of efficiently working. B: thats a good idea. Besides, we can provide some flexible benefits to help employees balance their personal life and work. For example, we can off

34、er childcare vouchers and critical illness insurance.A: We should also provide some sports facilities and organise outdoor activities to enhance employees healthB: Yes, outdoor activities such as rafting, go hiking can help them relax and release pressure.A: and we can offer coffee rooms and nutriti

35、ous refreshments so that our staff can have a rest there during the break.B: I quite agree with you. And encouraging staff to take up a hobby is another way to get off the treadmill.A: Yes, recently, some other companies have organised interesting games to generate workplace fun. You see, laughter i

36、s the best medicine for those who are in low spirits. And it will help to boost the morale of our staff.B: Yes, with all the measure above, I believe overload problem will soon be solved.Health and Safety Precautions：(368)A: You see, there were two over-3-day injuries in our office last year. Its re

37、ally time we reconsidered our safety precautions. B: Yes, it is urgent to make a checklist of unsafe conditions in the office. I think the most common office accident is falling down. Sometimes, it can even lead to disabling injuries. A: Yes, the most common causes of office falls include reaching f

38、or something while seated in an unstable chair, and using a chair in place of a ladder, slipping on wet floors. B: Apart from that, office workers are often struck by objects, bump bmp撞 into desks, getting hit by objects that fall from cabinet tops, and wiring on desks might spill cups of hot coffee

39、 and someone might get hurt, doors opening unexpectedly, our computer cables and telephone cords sprawl spr:l 延伸on the floor and if anyone trips over them, they are likely to break their legs.A: Besides, I have also noticed that some of our electricity cords are already frayed or cracked, its most d

40、angerous.(以上各种危险情况的列举可以不按顺序，a和b交替说，每人一次可以说一条，或者两条显得自然，谁想起来都可以) 故事记忆法，一个人现在椅子上摔了一跤，接着用不稳定的椅子当梯子，然后地滑摔跤，以上动作全是自己倒falling方面的，然后是其他东西碰到人的，如，柜子上滑落的东西，桌子上杂乱的电线使咖啡杯倒了，烫到了，开门不注意，地上的电脑电线绊倒人。）B: safety is our first priority. We should take measures immediately to eliminate these hazards.The first thing to do

41、is to replace all frayed electrical cords and electrical and telephone cords running into walk areas must be taped down.A: Yes, wiring on the desks should be arranged neatly. Carpets in the office should be slip-resistant, particularly in wet weather, to prevent any slipping or tripping accidents.B:

42、 we should provide a notice board to indicate potential dangerous situation so that staff can avoid unexpected injuries. For example, add caution notice to both sides of doors to push or pull the door lightly. A: I agree with you, if someone discovers certain potential dangers in the office, for exa

43、mple, unstable desks or chairs, he or she should inform administration office to deal with it in time.B: You are right. In addition, at least one smoke detector should be properly installed in the office and a working fire extinguisher k'stgw should be available to handle small fires, and all st

44、aff members should know how to use it.A: Finally, we must entrust a manager with safety responsibilities and conduct safety inspections regularly.Cultural Issues in Global Logistics：A: I think, when doing business internationally, it is very easy to take a misstep 失足 if we dont understand the cultur

45、e of the target market.B: Yes. When considering global logistics and supply chain management, we should not ignore cultural differences. If companies aim to become competent 'kmptnt globally, they have to take cultural differences into consideration. A: Yes. Cultural differences have impact on d

46、ifferent areas of logistics. For example, people from different cultural backgrounds have different working styles, and in going global, we need to learn their ways of looking at things and their ways of interpreting business relationship.B: Yes. Understanding the needs of customers in each market i

47、s essential in logistics success. But we cant just throw our logistics experts into another country without training them. You see, no matter how smart they are, they will make all sorts of mistakes unless they become sensitive to cultural differences.A: Certainly. We should focus our training progr

48、amme on promoting the global mindset（思维，意识）, being open-minded and tolerant of a different culture is the most important thing.B: we should include training items on thought patterns, buyer-seller relationships, shopping habits, etc.A: Of course, logistics system cant clash klæ with（抵触，冲突）the c

49、ulture of the target market and respect for the native culture is extremely important. So we also need to consider cultural taboos（文化禁忌； taboo t'bu:. For example, in countries like Japan and China, customers dont like goods packed in four together, as four is regarded as an unlucky number.B: You

50、 are right. Different shopping habits should also be included in our training program. In some countries, people rely on public transportation. So goods must come in small packages to be easily carried on the bus. But in countries where people rely on personal automobiles, goods in large packages ar

51、e more attractive.A: Besides that, we should equip our employees with abundant knowledge in language, laws and social custom of different countries.B: I cant agree more.Solving the Good Safety Crisis:A: Hi, B. Have you read todays newspaper? I'm most sorry to hear that a five-year-old girl was c

52、hoked yesterday on our gel del凝胶 candy. B: Yes. The choking 'tuki hazard hit the headlines, and everybody is talking about that. We should do something immediately.A: I'm quite with you. First of all, we should go visit the girl, offer compensation to her parents, and of course, bring some g

53、ifts to the poor girl.B: Yes. We should stop selling the candies immediately, I mean, to recall all the product from the market to prevent possible tragedies. We should also warn people and ask them to get rid of the product.A: You're right .It's really time we re-examine the safety of our p

54、roduct. You see, the candy that the girl choked on is our new product, the sweet gel del that comes with a piece of fruit inside a shell of jelly 'deli.甜凝胶里是有水果的果冻B: Yes, I see. We should add choking safety notices on the labels of our products, just to warn parents of choking dangers. And also

55、offer suggested age that children can have the product. So parents can decide whether their children can eat our product or not.A: Well, it doesn't help much I'm afraid. As a manufacturer, we're entirely responsible for that accident. We should seek to improve our products. You know, the

56、 gel in the candy doesn't readily dissolve di'zlv融化, so it's not safe for young children. B: Oh I see, We should replace the gel with some other ingredient in'gri:dint成分and the piece of fruit should be chopped into bits. In this way, it will certainly prevent risks for choking injury

57、 and death. A: That's really a good idea, and I think the packing also need to be improved. Our gel candy is packed in small, soft plastic cup, but the size of the gel is a bit too small, the kids can just readily swallow it. B: Yes, this is another potential danger for children. So we should ma

58、ke it larger, so that it will take a few bites to eat it up. Or the parents can cut it up for small kids.Temporary Staff：A: You see, it seems busy season is coming and our current sales staff cannot manage this period alone.B: Yes, I think, we should employ 5 temporary sales assistant to solve this

59、problem. What type of person do you think would be ideal for the vacancy?A: in my opinion, our ideal sales assistants should be experienced, since a green hand in sales just dons possess the necessary skills to communicate with the customers and its impossible for us to offer them training.B: Yes, experience is very important. Experienced sales assista