通信业务代理商管理办法(暂行)

1、通信业务代理商管理办法（暂行）attachment 1management measures for communications business agents (interim)chapter 1 general rulearticle 1 in order to better conduct the communication business, to expand the clistribution channels and standardize internal management, the interim measures are to be made.article 2 th

2、e administrative measures shall apply to the competent departments, business development departments and agents of the communications business of my company.article 3 the departments shall, in accordanee with these measures, ensure the healthy and orderly development of the age nt.chapter ii clef in

3、 iti cm and responsibilities of the communication business agentarticle 4 the definition of a communications business agent 1, communication service agent is refers to the use of social forces outside of my company for my company develop communications business users, and by our company in accordanc

4、e with the provisions, pay the corresponding fees of a mode of operation.2, the agent of the communication business agency agreement with our company is our communication business agentthe communication business agent can only handle the coimnunication business specified in the agency agreementthere

5、 are four ways in which our company and agent are paid by agent the agent charges me the payment method for the payment of payment to my company: my company unified charge to pay the monthly income back point payment method; no amount of one-time fee will not be paid for the agency fee5, agents with

6、in the validity of the agency agreement to accept my company，s business management, guidance, and examination, and shall assume the legitimacy of its operation and agent for the sale of the business of all responsibilities and obligationsthe agent must comply with the requirements of the agreement w

7、ith our company and strictly enforce the confidentiality system and not disclose the contents of the agreement and the customer's information to any third partyarticle 5 an agent shall have the conditionsan independent legal entity, with the registration of business and business registration and

8、 tax registration, has the lawful enterprise business license and legal person identity certificate of the qualified enterprisewith good business reputation, rich experience in communication and regular sales channel, strong competitiveness in related industrieshave certain financial strength4, have

9、 a specification and a fixed place of business and sales outlets, will strictly according to our company，s business requirements, business process and service quality standard to communicate business promotion and salesability to provide technical support and provide solutions for customersarticle 6

10、 the basic duties of an agentcoimnunication service agent authorized by our company, responsible for within the designated area and customer promotion and marketing communications services, is an important part of my company，s sales network communications business the basic duties of the agent are:t

11、o sign an agency agreement with our company, implement the provisions of the agreement in earnest, and complete the specified sales task within the prescribed time limitstrictly within the scope of authorization, we shall not develop any kind of secondary agent or business outside the scope of devel

12、opment authorization without the consent of our comp an y.the title, logo, business quotation, service method and time limit of the service that are used in the business activities shall comply with the relevant regulations of our company.to actively carry out the sales of communication business, to

13、 assist the user in the application process and to ensure the quality of service according to my company regulationsthe agent shall have special sales service personnel and do the corresponding service according to the relevant regulations of our company.6, agents in the process of communication bus

14、iness sales, should take the initiative to act on behalf of my company and the user, in a timely manner to understand the market demand for communication service, should fully grasp the relevant market information (including user demand, sales information and the market behavior of other operators,

15、etc)，and timely feedback to the administrative departments of communications business agent7, agents of the development of the user is my company，s users, without the consent of our company, the agent shall not, without the information such as the user information to offer any organization and any i

16、ndividual or leakthe communication business agent only allows the operation of my company and not any communications business of other operatorsprior to the expiration of the agreement, a written application should be submitted a month in advance if the terminationagreement is proposed.chapter iii a

17、pproval and administration of the agencyarticle 7 the responsibilities of the administrative department of communications businessto be responsible for the establishment and coordination of the business process of communications business agents and to coordinate the relevant departments to support t

18、he business and to set up a special director; the marketing department is responsible for the daily business management of the small lingtong business agent the fee and cooperative business office shall be signed by the marketing department and the cooperative party, supporting the opening of the sh

19、aring center and the marketing department after completion.the large customer service center is responsible for the dailybusiness management of data business agents, internet cafe agents, and records the relevant informationthe product planning center is responsible for the dailybusiness management

20、of information and card business agents, and records the relevant information.district bureau is responsible for the manned, ip supermarkets can fixed-line business agents, business agents, long-distance reflow agent business daily management work, and make records of relevant materialsthe website e

21、xtension center is responsible for the daily business management of the business agent in the network, and records the relevant informationmarketing department's duties:responsible for the development of communication business management processbe responsible for coordinating the relevant depart

22、ments to support the businessto be responsible for supervising, checking, guiding and evaluating the daily business management of the agents in various business development departments to review the agency fee payment for agents within the scope of this methodto conduct regular examination, to the a

23、gent who violates the content of the agreement, to deduct the agent fee or the service margin, until the agent is disqualified.5, responsible for monthly inspection agency business development and charges, to find charges is not in conformity with the provisions shall be ordered to make corrections

24、to, found that do not conform to the rules it is more than three pieces to suspend its agent qualification; find agent to operate other telecoms operators data business, to suspend its agent qualification, and order them to cancel the agency agreement with other operators, or cancel the qualificatio

25、n of the agentto be responsible for the macro-control of the communication business market.major customer service centers:to be responsible for the inspection of agent's qualification and to sign the agency agreement with it.2, be responsible for supervision and inspection agent, agent activitie

26、s, guidance and assessment, and appoint someone to do a good job of record, according to the monthly business departments for the record.responsible for coordinating the payment of agency feesto be responsible for the technical support and training of agents, and to provide business publicity materi

27、als for the agentsto be responsible for the communication and communication with the relevant departmentsproduct planning center duties:the scope of responsibilities of the large customer service center, the specific execution content is in accordance with the business agency agreementthe responsibi

28、lities of the marketing bureaus:the scope of responsibilities of the large customer service center, the specific execution content is in accordance with the business agency agreement.the responsibilities of the website extension center:the scope of responsibilities of the large customer service cent

29、er, the specific execution content is in accordance with the business agency agreementarticle 8 the examination and approval procedures for the agency shall be approvedagent 1, put forward a written application and fill in the basic condition for enterprises questionnaire “， at the same time provide

30、 the company profile, performanee is introduced, the registered capital, business premises, sales outlets and age nt coimnunication business market development plan, sales target, etc，and provide the business license, legal person photocopy of id card, relevant communication business licenses, etcth

31、e business development department shall, in accordance with the relevant regulations, qualify the applicant for qualification examination and field interviews, and fill in the potential agent evaluation formafter the investigation, each business development department shall report to the competent a

32、uthority according to the investigation situation and sign the agency agreement after the approval of the supervisor the agency agreement shall be carried out by the marketing department, the legal department and the finance department.the agent shall, within 10 days from the date of the signing of

33、the agency agreement, make a deposit of deposit of 0. 5 50,000 yuan for our company. the agency agreement will take effect after the finanee department of our company received the bank statement5, my company authorized certificate issue communication service agent to agent, the agent to put communic

34、ation service agent certificate of authorization in company business prominently displayed on the counterarticle 9 the business sales process of an agent1, agents according to the agreement to communicate business market development, and connecting with the enterprise oneself circumstance reasonable

35、 business development plan, personnel training plan, customer service measures, etc2, agent sales business card or to introduce him to the customer is our company agent or my company x x agent, but cannot directly use my company name3, agents and sales staff development at the same time my company o

36、r other agents, when a user agent to the information submitted to the business development department, the market sales department to communicate with my company the business development department to determine development unit the ultimate attribution principle of the customer: the sales price is t

37、he same, the customer is the agent who first goes to the customer，s publicity development when the sale price is not the same, the customer is the agent that sells the price to thecustomer.the agent shall not take the initiative to develop the original users of our company for any reasonthe agent de

38、veloped by the agent shall sign an agreement or fill in the relevant acceptance card according to the stipulations of my company，s business, and indicate the agent，s name and code on the cardthe agent regularly reports the sales situation to the relevant business development department7, monthly inc

39、ome into payment for agent fee at the same time to fill in the china netcom (group) co., ltd shenyang branch coimnunication business agents to develop user registration form " the agent will fill out the completed form to the competent department for review. after the competent department has r

40、eviewed the qualification, the agent business development department shall accept the application after signing the application form8 clients, agent development, current charges apply principles according to my company, if the customer request discount, agent can put forward a written application to

41、 the market management department, market sales department according to actual condition to decide whether to give preferentia 1. after giving preferential treatment, the age nt's agent fee to pay the monthly fee will be deducted from the same proportionarticle 10 business administration1, about

42、 service margin: both parties after the termination of agreement, after the settlement of fees with our agent in my company, my company will refund service margin agents, service margin calculation of interestthe agent shall record the development of the business as the basis for the settlement agen

43、t feeif the agent，s payment of the services is deducted for the violation of the act, he shall make a supplement before the 20th of the second monththe competent department of our company is responsible for the establishment of a unified contract processing procedure the business development departm

44、ent is responsible for the establishment of perfect contract management, supervision and operation mechanism5, in case of state adjust relevant charges, or both issued by the competent department of the relevant policy document, the two sides in line with the principle of sincere cooperation, friend

45、ly consultation can be negotiated supplementary agreement separately, and the original contract (agreement) have the same legal effectchapter iv expenses settlementarticle 11 agency expensesthe agency fee standard:(1) party b has a monthly net development of one home broadband, and party a shall pay

46、 the agency fee of 100 yuan.(2) party b will make a net development of one business broadband user per month, and party a will pay the agency fee of 200 yuan.(3) party b is able to make a fixed telephone number of the residential house in the city every month, and party a will pay the agency fee of

47、60 yuan once a month(4) party b is able to make a net development of a local commercial landline subscriber every month(5) party b shall make a fixed telephone number of the home in a suburban county once a month, and party a shall pay the agency fee of 30 yuan once a month(6) party b shall pay the

48、agent fee of 50 yuan once a month for the business fixed telephone number of an suburban county.(7) party b will pay a monthly fee of 20 yuan for a fixed telephone call in the city(8) party b will pay a monthly fee of 10 yuan for the monthly net development of a fixed telephone call in a suburban co

49、unty.(9) the return of a public supermarket is a one-time payment of 25% of a year，s annual incomeother agents， agency fee paymenl standards shall be based on the agreementin case of changes in party a s marketing policy, the settlement standard shall implement the new agency fee standard from the n

50、ext montharticle 12 the agent fees shall be settled1, according to my clearing company signed an agreement with the agent, agent business development department is responsible for regular and agent to verify the agent development and shall pay fees, the number of data business market sales departmen

51、t audit qualified2, agency fee payment: party b will develop last month at the beginning of every month the number of users in detail after listing the corresponding listing checked with party a, party b shall issue a full social service business invoice, party a pay 80% of the fees the balance agen

52、cy fee shall be paid in one lump sum after the expiration of the agreementthe balance agent fee payment standard: the annual total net development number of users is less than 50 households (including 50 households), according to the agent fee of 80 per cent of the agent fee; the total net developme

53、nt number of the total number of users in the year is more than 50 households and less than 200 households will pay the agency fee according to the fee of the agency fee the total number of users in the annual total of more than 200 users will be paid by 100% of the agent fee suspicion is subject to

54、 party a s businessstatistics.article 13. service depositsmutual agreement after the termination, after the settlement of fees with our agent in my company, my company to agent refund the deposit service, service margin calculation of interestchapter v awardsarticle 14 awards1, communications, busin

55、ess agent in gold, silver and bronze medals agent, the development of data users monthly income of more than 300000 yuan, or in the development of more than 2000 subscribers of my company to give the gold medal agent qualification; the annual income of more than 200,000 yuan or the annual developmen

56、t of more than 1, 000 households will qualify for the silver meda 1. our company is qualified for the bronze medal in out company with more than 50, 000 yuan monthly income or more than 500 users per yearin accordance with the development of the agent，s business, the agent of gold, silver and bronze

57、 shall be given the appropriate award or preferential agency policy. the agent who fails to complete the agreement shall cancel his agent's qualification.chapter vi the penalty clausearticle 15 the penaltyif agents in violation of the provisions of the following, one of my company visual serious

58、 degree to deducted from deposit fee or service fine, cancel the agent qualification and other measures will be punished, and reserve the right to further investigated for legal resporisibilitywe should comply with the relevant regulations of our company.2, agents in the business development and fee standards if there is a breach of the agreement, based on the situation, our company will according to the 5 to 10% of the total fee as liquidated damages shall be deducted the company shall have the right to suspend the agency until it is found to