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1、文件编号:qa-vs-2005-版本号:页码:日期:供应商评估报告供应商名称品质负责人供货类别 : 所在地址 : 品质部人员 :人生产人员 :人工程人员 :人总计 :人评审结果 : 1. 现场评估 : a 级: 86100 很满意b 级 : 7185 满意c 级: 6070 合格 (待提高 ) d 级: 3059 不合格e 级 : 029 没系统yes item 评估分数x 100% = x 100% = 分total item 2. 安全性评估:依据安规认证机构如ul ,csa, bs,fcc,etc等要求对产品进行安全评估,并需要在供应商现场抽样进行安全性评估 ,如安全性评估不合格,需要供
2、应商改善后再进行重新评估. a 级: 81100 很满意b 级 : 6180 满意c 级: 060 不合格yes item 评估分数x 100% = x 100% = 分total item 评审员 :陪审员 :发件人:审核:iqa 主管:qa 经理:分发: pu,iqa,sys,r&d. 提供首页和第二页copy 给供应商作为改善的依据,对提出的不符合项,供应商应该在10天内回复纠正及预防文件编号:qa-vs-2005-版本号:页码:日期:措施 . 3.计分方法:现场审核分为五个 部分: .q(quality) 品质; .d(delivery) 交 货; .s(service) 服务
3、 ; .c(cost) 成本;.t(technical) 技术。其中q 和 s 由 iqa 部负责评估,d 和 c 由采购部负责评估,t 由工程部负责评估,非负责部门需在评估现场提供参考意见。年度工厂现场评估由iqa主导 ,各部门委派代表参加评审并组成评审小组,各评审员依照评审清单进行现场审查并评分 ,最终结果由iqa 汇总并发出评审报告. 现场审核时重点考察供应商的文件、文件的有效性及其记录、异常处理、处理的对策及其有效性等等直接影响或潜在影响的因素。安全性评估还必须从其作业现场随机抽查3-10 件样品并对样品进行检查,对于供应商界定的关键工序和重点工序应该进行重点检查。各部门评审员依据实际
4、审查结果在检查清单相应栏目内给出评分。4iqa 根据评审小组的检查清单总结最终评审结果,呈qa 部经理审核,对于需要改善事项则记录在下表内,追踪供应商在限期内改善,必要时可带领审核小组进行现场查验其改善效果。5审核不合格为新供应商,将不采纳为合格供应商。如是属供应商年度审核的,可以视生产实际需要与否而限期供应商在三个月内整改,审核小组在6 个月以内进行再次审查,同时采购部应该积极开发新的供应商替补,如果再次审核仍然不合格者,则iqa 向上级申请取消此合格供应商的资格,采购部应该停止向此供应商购买任何材料, iqa 应该停止验收不合格供应商的来料。6供应商工厂年度审核清单如附件。要求改善项:1,
5、供应商须加强对原材料、人工、管理等因素进行控制以有效降低产品成本. 2,来料检查记录和出货检查记录应做好归档记录!3,应有系统来确保工程变更之执行。4,应有系统对工程变更执行之有效性进行追踪评估。5,所用到的材料都要在作业指导书中标明文件编号:qa-vs-2005-版本号:页码:日期:供应商评估清单audit checklist编号评 估 项 目yes no 备注1.0 q:quality 品质( iqa 负责审查)quality system/ 品质系统及其有效性、适切性1.1 has supplier established its corporate quality policy, ob
6、jectives and commitments to quality.供应商是否有建立品质政策、品质目标和品质承诺?1.2 does supplier have the procedure to ensure the quality policy is implemented in all levels.供应商是否有程序来确保其品质政策在各阶层中被执行。1.3 has supplier appointed a management representative who has responsibility and authority for ensuring that a quality m
7、anagement system has been implemented and maintained? 供应商是否任命一个管理者代表来负责品质管理系统的执行和维护。1.4 does the supplier conduct management reviews of the suitability and effectiveness of the quality management system at appropriate intervals?(i.e. does the quality system meet customer requirements?) 供应商是否定期召开管理评审
8、会议来评估品质管理系统的稳定性和有效性 (例如:系统是否符合客户要求?) 1.5 do management reviews records maintained.管理评审会议是否有保持记录?1.6 do the internal quality audits verify compliance with quality objectives, customer process requirements, and iso elements? 内部品质审核有无查证品质目标、客户要求、制程控制、 iso 条款之达成。1.7 are the internal audits and follow-up
9、 actions carried out in accordance with documented procedures? 内部审核、改善行动的执行是否符合程序?1.8 do the internal quality audits verify effectiveness of the quality system?(e.g. review spc data and car status) 内部审核有否评估品质管理系统的有效性(参考spc 统计数据、car 状态等)?1.9 does the management personnel responsible for the area take
10、 timely corrective action on the deficiencies found by the audit? 是否相关管理负责人对于内部审核中发现的问题采取及时有效的改善行动?1.10 is there a system that identifies training requirements for all personnel affecting the product? 对所有影响产品质量的人员是否有系统的培训?1.11 does a system exist for determining which personnel are qualified for a j
11、ob function? 供应商是否有系统来确定各工作岗位之人员资格认定的要求?1.12 is there a system to disqualify and re-qualify personnel in a job function? 是否有系统对人员资格进行重新认定?1.13 are accurate training records maintained? 教育训练记录是否保存完好?document control/ 文件控制1.14 has supplier established procedures to ensure that pertinent documents are
12、available to personnel at all locations? 供应商是否建立系统以确保所有人员在任何地方都可以利用到相关文件?1.15 do these procedures ensure that all obsolete documents are promptly removed from all points of issue or use? 供应商是否有建立文件作废系统,以确保废旧文件及时地从各地回收报废?1.16 are quality documents reviewed and approved for adequacy by authorized pers
13、onnel prior to issue? 文件发行以前是否有相关权威人士审核?文件编号:qa-vs-2005-版本号:页码:日期:inspection and testing/status:检验和实验状态编号评 估 项 目yes no 备注1.17 has supplier established procedures for defining inspection and test methods? 供应商是否建立检验和测试程序?1.18 dose the supplier ensure that incoming product is not used or processed unti
14、l it has been inspected and verified as conforming to specified requirements? 供应商是否能够确保进料经过检验符合明定的规格后才能被使用?1.19 dose the supplier inspect, test and identify product as required by the quality plan or documented procedures? 供应商是否能按照既定之计划、文件对产品进行检验、测试、辨识?1.20 dose the supplier have the final inspectio
15、n and testing? 是否供应商有最终检验测试?1.21 dose the supplier utilize outgoing product inspection and testing such as out of box audits? 是否供应商有出货检验?1.22 does the supplier have extend test? 供应商是否对其产品提供信赖性测试?1.23 dose the inspection and test process assure outgoing products meet giant lrr and dppm goals? 供应商之检验和
16、测试是否能确保出货达到嘉音公司之批退率和dppm 目标?1.24 are there procedures that address product inspection and test status?程序中有无界定检验、测试状态标签?1.25 are there records which give evidence that the product has passed inspection and/or test with defined acceptance criteria? 对于检验或测试过的产品是否保存有记录作为依据?1.26 has supplier established
17、procedure for part qualification? 供应商是否对其材料建立承认书?1.27 are fist article inspection conducted in a production environment to ensure requirements are met prior to mass production? 供应商是否在量产前进行首件检验?1.28 dose the fist article report include verification of:(a) quality documents? 首件报告是否符以下确认: a.品质文件;1.29 (
18、b) process control parameters/documents? b. 制程管制参数或文件;1.30 (c) condition of manufacturing equipment and tooling? c.设备、工具使用条件、环境;1.31 (d) critical parameters/documents? d. 标准规格参数;1.32 (e) trace ability of cavity #, tooling #, and manufacturing site? e.模号、设备、 生产站点等追溯标记;1.33 (f) inspection/test yield?
19、f. 检验、测试地点;control of nonconforming product/ 不合格品控制1.34 has supplier established procedures for control of nonconforming product? 供应商是否建立不良品管制程序?1.35 is failure analysis performed on product returned? 对退回品是否有不良分析?1.36 is there a system to feedback failure analysis and action items to relevant depart
20、ments (including mfg site)? 是否有系统将不良分析和改善定做反馈到相关部门?1.37 are the failure analysis records kept according to the defined retention period? 不良分析记录是否在规定的期限内完整保存?文件编号:qa-vs-2005-版本号:页码:日期:编号评 估 项 目yes no 备注1.38 has supplier established procedure to review the disposition of nonconforming material? (e .g,
21、 “ use as is” , rtv, scrap, sorting, rework) 供应商是否有程序来对不良品进行讨论处理?(例如:特采、退料、报废、挑选、重工)1.39 are the criteria/guidelines for materials disposition defined? 对于不良品的处理是否有明确的标准?1.40 is the responsibility and authority to review/approve disposition of nonconforming materials defined? (e.g. mrb) 对于不良品的处理是否经过权
22、威部门进行核准?(例如:mrb 会议)1.41 is there a requirement to issue a car for mrb materials? 对于 mrb 材料是否发出ca r进行追踪?1.42 is action taken when progress/implementation of improvement actions is not satisfactory? 当分析改善动作不能达到预期效果,是否会采取进一步的改善行动?1.43 are all corrective actions and results documented? 是否所有的改善方案和改善结果都被记
23、录保存?1.44 is a corrective action request issued in the event a unit fails reliability test? 当可靠性测试结果为失败时,是否有对此进行分析和改进?1.45 are all necessary details included in the corrective action request?(p/n, lot#, inspection date, lot size, sample size, reject qty, etc) 改善方案中有无记录必要的细节内容(例如:料号、模号、检验日期、数量、抽验数量、不良
24、数量等)?1.47 dose the corrective action request include short term/preventive action? 改善方案中是否包括短期 /长期对策?1.48 if defect is supplier related, is there any system to feedback to iqa for actions? 如果不良是因为原材料造成的,是否有系统将此情况反映给iqa 以便做出相应的协作?1.49 is there a system to track status of corrective action requests? 供
25、应商是否对其改善进行跟踪以确认其效果? 1.50 are the contents of the responses/corrective actions appropriate to prevent future occurrences? 在改善报告中是否包括适合的预防措施?1.51 is the corrective action report reviewed and approved by relevant authorities? 改善报告是否被相关权威人士审核?quality records/ 品质记录1.52 has supplier established procedures
26、 for control of quality records? 供应商是否建立记录管制程序?1.53 are all quality records identified, indexed, filed, collected, stored, maintained, and disposed after stated period? 所有记录是否被分类、建立清单、归档、收集、保存、维护和定期的清理?1.54 are quality records maintained to demonstrate achievement of the required quality and to demo
27、nstrate effective operation of the quality system? 所有的记录能够证明活动的执行和有效?1.55 are quality records maintained in such a way that they are readily retrievable? 所有记录是否可以便捷的获得?1.56 have retention times of quality records been established and recorded? 是否制定记录保存时限?1.57 where agreed contractually, are quality
28、records made available for evaluation by customers? 所有文件记录是否允许被客户查询?文件编号:qa-vs-2005-版本号:页码:日期:本项 q 最终得分:评估分:/ 标准分:x 100% = 评审员:编号评 估 项 目yes no 备注2.0 s: service/服务( iqa 负责审查)2.1 has supplier established a special service team to deal with customer?s complaint? 供应商有否建立专门的客户服务小组?2.2 if service team hav
29、e enough experience or skill of their products? 客户服务小组是否具有专业技能或对产品的专业知识?2.3 could supplier feedback their effective action within 4 hours and reply their car within three days? 供应商可否在4 小时以内回复有效对策及在三天内回复car?2.4 could supplier come to giant within 2 hours to perform full check after they receive custo
30、mer?s complaint? 供应商可否在2 小时之内赶到giant 执行全检?2.5 has supplier performed the inquisition of customer?s satisfaction per year? 供应商有否对客户满意度进行过年度调查?2.6 has supplier analyzed and improved about customer?s satisfaction? 供应商有否对客户满意度调查进行分析并跟踪改善?本项 s最终得分:评估分:yesitem/total item x 100%= 评审员:3.0 d: delivery/交货(采购负
31、责审查)sub-contractor verification 3.1 has supplier established procedure to ensure that purchased product conforms to specified requirements? 供应商是否建立相关的采购程序来确保材料物品满足规定的要求?3.2 do review and evaluate sub. contractor?s performance at intervals in consistent with the specified requirement? 是否定期对分供商之表现进行评估
32、来检查有无满足要求?3.3 are records of approved subcontractors kept up to date and used to evaluate performance? 是否保存有最新的分供商记录用于评估其表现?3.4 does the supplier ensure that the subcontractors? quality system controls are effective? 供应商有无对其分供商品质系统管制的有效性进行评估? 3.5 does the supplier and approve purchasing documents fo
33、r adequacy of specified requirements prior to release? 在采购文件发布前,有无对其进行足够的评估是否满足要求?3.6 where applicable, is there provision for customer to verify subcontractor quality on-site? 是否允许客人对供应商的分供商进行实地评估?product identification and lot t race ability 3.7 has supplier established procedure for product ident
34、ification requirements? 供应商是否建立产品辨识与追溯程序?3.8 are in-stock and in-process materials properly identified and controlled? 生产制程和仓库中的材料有无适当的标识和管制?3.9 where trace ability is a specified requirement, do individual products or batches have a unique identification? 对于单一产品,有何种标识进行追溯?3.10 are there procedures
35、and practices in place to assure product trace ability through all stages of production? 供应商是否有程序来界定产品在制程中各站别的实际追踪能力?文件编号:qa-vs-2005-版本号:页码:日期:编号评 估 项 目yes no 备注3.11 is the conformance or nonconformance of a product?s inspection or test status identified? (by markings, tags, inspection records, test
36、 software, physical location, etc.) 检测后的合格与不合格产品是否有明确的区分(例如:标签、记录、测试软体、区域等)?handling, storage, packaging, and delivery 3.12 has supplier established procedures for handling, storing, packaging and delivery of product? 供应商是否建立有存储、包装、转运程序?3.13 does the supplier provide methods and means of handling th
37、at prevent damage of deterioration? 供应商所提供的包装搬运方式是否能够避免造成产品不良? 3.14 are all esd-sensitive materials stored in anti-static containers? 所有静电敏感的材料是否都有防护措施?3.15 are flammable, corrosive, and toxic materials properly stored and segregated? 对于易燃易爆有毒物品是否有适宜的存储方式?3.16 does the supplier provide secure storag
38、e areas to prevent damage or deterioration of product, pending use or delivery? 供应商是否能够提供安全的存储区域来确保等待处理或交付的产品预防变坏?3.17 are temperature and humidity monitored in these storage areas on a regular basis? 仓库是否进行温度、湿度管制?3.18 is the condition of product in stock assessed at appropriate intervals in order
39、to detect deterioration? 对库存品是否定期做检验评估以发现变坏之物品?3.19 does the supplier control packing, preservation and marking processes to ensure conformance to specified requirements? 供应商是否对物品包装、存储、标记进行管制以符合规定?3.20 is there an arrangement for the protection of the quality of product after final inspection and te
40、st? 对终检后的产品是否有妥善的保管方式以保证品质?3.21 are the materials issued according to fifo? 是否材料和成品依据先进先出进行管制?本项 d 最终得分:评估=yes item/total item x 100% = 评审员:4.0 c: cost/成本(采购负责审查)4.1 does supplier have a plan of raw-materials, personnel, and management controlling so as to reduce the product?s cost effectively? 供应商有
41、否计划对原材料、人工、管理等因素进行控制以有效降低产品成本?4.2 has supplier provided the cost-down plan to customer? 供应商有否向客户提交年度调价计划?4.3 is supplier?s price of giant right? 供应商目前对giant 的售价是否合理?4.4 if supplier?s plan make the capacity of quality and delivery become worse? 供应商的成本控制是否影响到他们的产能和品质保证能力?4.5 if supplier feedback the r
42、elated information to customer when the marketing be confused? 当市场价格有所波动是有否及时与客户沟通?本项 c 最终得分:评估分=yes item/total item x 100% = 评审员:5.0 t: technical/技术(工程负责审查)文件编号:qa-vs-2005-版本号:页码:日期:编号评 估 项 目yes no 备注process control 5.1 are there work instructions defining the manner of production and installation
43、for each process/station? 有生产线上有无明确的作业指导书来标准作业员之动作?5.2 do the work instructions clearly specify the machines, equipment, tools, fixtures, and program to be used? 作业指导书是否明确清晰的订定机器设备、工具、夹具、和所用到的操作程序?5.3 do the work instructions specify the materials to be used? (e.g. part number/name, assembly tools,
44、inspection tools) 所用到的材料是否有在作业指导书中标明?5.4 do the work instructions indicate assembly specifications and machine setting? (e.g. solder temp, torque driver setting, and adjustment/test specifications) 在作业指导书中有没有规定规格和机器参数?5.5 are quality documents (e.g. qc-flow/work instructions)revision controlled and
45、approved by authorized personnel prior to issue? 是否品质文件经过权威人士的修改、审核?5.6 is there a spc training program? 是否有 spc 训练程序?5.7 is the spc training plan documented? 是否有 spc 教育训练计划?5.8 have all relevant employees been trained according to the spc training plan? 所有相关人员是否都受过spc 教育训练?5.9 does the spc training
46、 program include control chart theory and process capability analysis skills? spc 教育训练是否包括管制表和制程能力分析?5.10 are spc training records for each employee maintained? 教育训练记录是否保存完好?5.11 are all critical processes and parameters under statistical control? (i. g. control chart, cp/cpk study) 是否所有制程关键参数都在统计管制
47、界限以内?5.12 are upper and lower limits used on control charts? 管制图是否包括管制上下限?5.13 are ort-of-control conditions noted on control charts, with causes investigated, and actions provided? 对于管制图表中的超出管制的异常点是否有进行分析调查,并提出改善更进动作?5.14 are appropriate actions taken when the cp/cpk values are not meeting expectat
48、ion? 当cp/cpk 评估没有达到预期目标,是否有采取措施?5.15 when a process goes out-of-control and produces nonconforming product, ague triggers defined and documented for the purpose of initiating a stop build, or stop shipment action? 当制程超出管制或不良品率超出目标时,是否有制定停线或扣留程序?5.16 are requirements for preventive maintenance define
49、d and documented for activities that can influence the product quality? 对于能够影响到产品品质的动作是否有明确的预防措施?5.17 are records of these activities maintained? 是否有保存以上执行动作的完整记录?calibration/ 测量校验5.18 has supplier established procedure for control of inspection, measuring and test equipment? 厂商是否建立量测、测试设备的管制程序?文件编号
50、:qa-vs-2005-版本号:页码:日期:编号评 估 项 目yes no 备注5.19 is equipment verified or re-calibrated at appropriate intervals? 厂商是否定期对量测、测试设备进行校验和评估?5.20 is there an official approval control system for an equipment to determine accuracy and precision? 对于量测测试设备之精度是否建立有权威机构校验核准系统?5.21 are the reference devices (stand
51、ard equipment) used for base-point calibrations (0 point, maker?s scale, etc.) correctly stored, managed and calibrated to nist standards? 供应商是否有基准量测仪器,并对基准量测仪器有无进行校验?5.22 is an appropriate method set up for storing measuring equipment, tools, and jigs? 对量测等设备是否有适合的存放方法?5.23 are measuring and test e
52、quipment re-calibrated when found not meet the requirement? 当发现仪器不符合使用要求时,是否有对仪器进行重校验?5.24 is there a process for disposition product that has been built/tested with equipment found to be out of calibration? 当发现使用中的量测仪器精度不符合要求时,供应商是否有对生产出之成品正确处理方法?engineering documents control/工程文件控制5.25 is there a
53、procedure to govern engineering changes? 是否有程序对工程变更进行控制?5.26 are engineering changes reviewed and approved by authorized personnel prior to implementation? 工程变更执行前是否经过相关权威人士评估、审核?5.27 is there a system to ensure engineering change notifications are being implemented? 是否有系统来确保工程变更之执行?5.28 is there a system to verify the effectiveness of engineering changes? 是否有系统对工
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