酒店前厅有效礼貌英语

1、酒店礼貌英语HOTEL COURTESY ENGL ISH接待处礼服务英语COURTESY ENGL ISH FOR RECEPTION1、请填写记录表。Please fill in the registration form.2、请稍等。Just a moment please.3、先生，您有无预约？Do you have a reservation with us, sir?4、您预备如何付款呢？How would you like to pay your bill?5、请问怎么拼呢？How do you spell that, please?6、我在贵店预订了房间。I have a re

2、servation with you.7、请让我刷您的信誉卡好吗？May I print down your card, please?8、早上好*先生（女士），有一名先生（女士）在大堂想和您通话，请稍候。Good morning/afternoon/evening, Mr/Mrs>> There is a Mr/Mrsin the lobby who wants to speak to you. Just a moment, please.9、对不起，电话没人接。I' m sorry, but nobody is answering the phone.10、请您在那个地

3、址签一下字，好吗？Would you sign here, please?1一、您打算在那个地址停留多长时刻？How long will you be staying here?1二、能对一下您的护照吗？May I see your passport?13、这是房间钥匙，您的房间号码是*。Here' s the room key. Your room number is*.14、我能和David发言吗？May I speak to David, please?1五、我能给他留言吗？Could I leave a message for him?1六、咱们希望您在那个地址和咱们一路度过的

4、光阴超级愉快。We hope you enjoyed your stay with us.17、您有什么事吗？May I help you?1八、请问您的房间号码？May I have your room number, please?1九、欢迎光临咱们酒店！Welcome to our Hotel!20、您想要哪一种房间？What kinds of room would you like?2、分开付款仍是一路付款？Separate bills or one for all?22、请问在哪里发传真？Where can I send a fax?礼宾部礼貌服务英语COURTESY ENGLISH

5、 FOR CONCIERGE1、您有儿件行李？How many pieces of baggage do you have?2、我带您去前台，请跟我来。I' 11 show you to the Front Desk. This way, please.3、我带您到房间去。I' 11 show you to your room.4、您的袋子里有什么珍贵物或易碎的东西吗？Is there anything valuable or breakable in your bag?5、先生/女士，您先上。After you., sir/madam.6、我能够把行李放在这儿吗？May I

6、put your bags here?7、请警惕走。Watch your step, please.8、请帮我拿行李，好吗？Could you pick up my baggage, please?9、这是您的取物条，先生。This is your claim tag, sir.10、请稍等，我去拿一辆行李车。Just a moment, please. I' 11 bring a trolley.1 一、这是您的行李吗？Is this your baggage?12、这是您所有的行李吗？Is this all your baggage?13、上去，先生。（下去，先生）Going up

7、, sir （going down, sir）14、（人满了）请搭下一班。Next car, please.1五、您能够到效劳台领取行李。Your bags may be picked up from the Bell Captain' s Desk.1六、先生，请带着取物条到楼下效劳台领取行李好吗？Could you come down to the Bell Captain" s Desk with your claim tag to pick up your bags, sir?17、我想把那个寄放在您那个地址。I' d like to leave this w

8、ith you.1八、请把取物牌给我好吗？May I have your tag, please?1九、请检查东西是不是都在呢？Could you check that everything is here?20、先生，我帮您提行李好吗？May I help you with your bags, sir?2、您一共有多少件行李？How many bags do you have in all?2二、地很滑，请警惕走。It' s slippery, please mind your feet.23、警惕您的头。Please mind your head.24、您要回酒店时，请给司机看这

9、张名片Please show this card to the driver when you return to the hotel.总机礼貌服务英语COURTESY ENGLISH FOR HOTEL TELEPHONE1、早上好/下午好/晚上好，太阳城大酒店，我能够帮您吗？Good morning/afternoon/evening, Suncity Hotel, May I help you?2、请稍候，我帮您将电话转给陈先生。One moment please, I' 11 connect you to Mr. Chen.3、对不起让您久等了。Sorry to have ke

10、pt you waiting so long.4、电话正在利用，您是不是等一会儿或留下一个口信呢？The line is busy. Would you like to hold the line or leave a message? 5、请不要挂电话。Hold the line, please.6、请问尊姓？May I know who is calling?7、对不起，请再讲一遍I' m sorry, I beg your pardon.8、请问他的房间号码？What' s his room number please?9、您要留言给他吗？Would you like t

11、o leave him a message?10、您明白他的房间号码吗？Do you know his room number?1 一、请等一等，我替您将电话转到询问台，您先把他的房间号码查出来。Wait a minute, please. I' 11 transfer your call to the Information. You should check the room number first.1二、对不起，我听不清楚，请高声点。Sorry, I can' t hear you. Could you speak a little louder» pleas

12、e?13、对不起，我听不懂，请您讲慢一点。Sorry, I can' t follow you. Could you speak slowly?14、您想何时醒来？What time do you wish to wake up?1五、咱们可不能忘记的，请安心。No, we don' t. Don' t worry.1六、是对方付费仍是自付？Do you want a collect call or a paid call?17、对不起，电话没人接。I' m sorry, but nobody is answering the phone.1八、对不起，酒店规定

13、咱们不能公布客人房号。I' m sorry, but according to hotel policy we are not permitted to give out guest' s room number.1九、如需打国际远程电话，先按“9”，然后按国家代码、城市代码和电话号码。For an IDD call dial 9 for an outside line. Follow by 00, then the country code, city code and the telephone number.20、我想请布朗先生听电话。I' d like to s

14、peak with Mr. Brown.2一、请再说一次好吗？Could you repeat that, please?礼貌用语您好！很快乐见到您！欢迎到咱们酒店！愿您在咱们酒店住得愉快！希望您在咱们酒店过得愉快!祝您过得愉快！祝贺您！祝您成功！谢谢您！超级感激！感激您的忠告！谢谢，您太客气啦！不用谢！这是咱们应该做的！超级快乐为您效劳！上进来。乐意为您效劳！感激您在咱们酒店下榻！很抱歉！对不起，乂让您久等了！很抱歉，是咱们做得不行！对不起，打搅您了！这件事。请当心！请别遗忘您的东西！ 再会！明天见！ 晚安！ 再会，谢谢您光临！ 再会，希望再会到您！ 再会，祝您一路平安！ 再会，祝您旅途愉快！ 这是您的行李吗？ 我来帮您拿，好吗？ 客房效劳员，我能够进来吗？ 我希望没有打搅您。请问何时方便为