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1、unit 1part 2 lpttask 2.1.cater: come in, please.yang: good morning, sir. im karen yang.c: good morning, miss yang, i am kevin carter, the administration manager. take a seat, please.y: oh, is that your wife, mr. carter? she is so beautiful.c: thank you. ah- miss yang, ive gone through your resume. i

2、d like to ask you some questions now if you dont mind.y: not at all. go ahead, please.c: well, can you tell me why you would like to work as a medical representative with us.y: i really think id like this kind of work, because ive been a doctor for three years. i want to apply for this position beca

3、use i want a change.c: dont you think its a pity for you to leave your present job?y: to some extent, it is. i have learned a lot in the hospital. bur i would like to try a different kind of like. by the way, could you tell me how much the job pays?c: sure. there is a five-month probationary period

4、when you will only get 2,000 rmb a month. after that, well determine your salary according to your performance.y: oh, i see. then, could you tell me something about the paid holidays, insurance, and things like that?c: every employee in our company gets life insurance and unemployment insurance. you

5、 will get two weeks paid holiday in your first full year.y: that sounds fine. how much time will it take for me to be promoted here?c: promotion is not certain. it depends on your ability and performance. maybe well send you to one of our branches if you like.y: no problem. i hate staying in one pla

6、ce all the time. but in which cities do you have branches? and, where is your company based?c: our company is based in new york, with branches in many cities, such as philadelphia, beijing and london.part 4 -video 1chen bo: good morning, ms. mandel.ms. mandel: good morning. sit down, please.c: thank

7、 you.m: you are chen bo, arent you? i am cathy mandel, director of the hr department.c: yes, im chen bo. nice to meet you, ms. mandel.m: nice to meet you, too. ive gone through your resume and would like to know more about you.c: thank you for your interest in me.m: to start with, would you like to

8、tell me a bit about yourself?c: sure. im a senior student at guangdong university of finance. i expect to graduate this summer. my major is international finance.m: so, why did you choose our company?c: as far as i know, your company is one of several leading international consultant corporations wh

9、ich came to china after china entered wto. i think working here would give me the best chance to use what ive learned at university.m: as a major in international finance, what do you think you can do in consultancy?c: well, i know how to tackle problems. for example, i know i must first analyse the

10、 problem, i know i must first analyze the problem and work out its major cause. then i will be able to search for ways to solve it from the available data.m: sometimes data is not enough. have you got any relevant experience in this field?c: last year, during the probationary period, i was involved

11、in the restoration of a factory in nanjing. i really learned a lot from the experience especially how to assess peoples strengths and abilities.m: can you cope with hard work under pressure and in a tough environment?c: no problem. i dont care about pressure or the environment, as long as i enjoy th

12、e work.m: good. now, do you have any questions to ask?c: yes, ive got one. are there any opportunities for chinese employees to be transferred to the head office in new york or other branch offices around the world?m: probably. i think you are likely to be sent to work an overseas branch to get expe

13、rience later on once when you have proved your worth.c: oh, great. if im accepted, i will do my best for the company.m: i wish you luck! well notify you of our final decision by friday.c: thank you, ms. mandel. goodbye.m: goodbye.part 5-video 2merry wang: may i come in?harry white: yes, please do.m:

14、 good morning, sir. my name is merry wang. ive come for an interview, as requested.h: nice to meet you, miss wang. i am harry white, director of the hr department. i was expecting you. please, take a seat.m: thank you.h: well, miss wang, you are applying for the position of sales manager, right? how

15、 did you know about our company?m: i got to know your company from your tv commercials. they are elaborately designed and produced, and leave me deep impression. and in the summers of 1997 and 1998 i worked as a salesgirl for your company in guangzhou.h: really? thats good. then you must know someth

16、ing about our company?m: yes, a little. your company is very famous. your cosmetics and skincare products are very popular with women all over the world.h: hug, thats right. miss wang, can you tell me which university you attended?m: sin yat-sen.h: and what degree have you got?m: i have a bachelors

17、degree in business administration.h: how is your english? you know, some staff members in our company are americans, so conversational english is very important.m: i passed tem 8 at college, and i am good at oral english. i thank i can communicate with americans quite well.h: good. i know you are no

18、w with united butter. what is your chief responsibility there?m: ive worked there for five years, since i graduated from college. two years ago, i was appointed brand manager responsible for the panda line of biscuits.h: why do you want to change your job?m: i want to change my work environment, see

19、k new challenges and broaden my experience. thats why i want to move into sales.h: what do you think is the most important qualification for a salesperson?m: i think its self-confidence and quality products.h: i agree with you. what salary would you expect to get here?m: well, i would leave it to yo

20、u to decide after you consider my abilities. my current annual income at united butter is 150 thousand. but, er, could you tell me a little more about what the job entails?h: you would be in charge of all the sales activities, for all hair products in northeast china. this would involve market analy

21、sis, client service and development, sales promotion, and regular customer satisfaction surveys. youd report directly to the regional sales director. do you have any other questions?m: yes, only one. when can i have your decision?h: i need to discuss with other board members. well notify you of our

22、decision as soon as possible. but to be honest, you seem to be a good candidate with the right kind of experience and personality. youre high on my list.m: thats good! thank you, mr. white. i look forward to hearing from you. goodbye.h: goodbye.unit 2part iii-lfafollow-up practice1.alice: excuse me,

23、 sir, are you mr. hayes? bill: yes, im bill hayes. a: are you the general manager of the beautify cosmetic corporation in america? b: yes, exactly. a: how do you do, mr. hayes? im alice wang, manager of human resources at the beijing sanmei factory. im here especially to meet you.b: how do you do, m

24、iss wang? its very kind of you to come all the way to meet me. a: my pleasure. 2. conversation (1) a: what is your job, vincent? b: im a regional sales manager. a: what are your main duties? b: my main duties are to develop customer relations and grow the sales of security products in ohio. conversa

25、tion (2) a: what is your occupation, flora?b: im a business analyst. a: which company do you work for?b: i work for delicate & elegant fashion. its a british company. a: what do you do for them? b: im in charge of the budget. conversation (3) a: what do you do, patrick? b: im a lawyer. a: what d

26、oes your job involve? b: i give legal advice and assistance to clients and represent them in court or in other legal matters. (4) a: what kind of job do you have, rachel? b: im responsible for receiving visitors. i have to make sure all visitors check in on arrival, and also arrange taxi and bus tra

27、nsport for them.a: are you in reception? b: yes, youre right. im a receptionist. part iv- video 1 introducer: good afternoon, everyone! this is robin copperfield, the new vice president of our company. he will be in charge of the accounting work. lets give him a warm welcome! robin copperfield: than

28、k you! i: mr. copperfield is an expert in the field of accounting. so, it is a pleasure for us to have him here. now, mr. copperfield, id like to introduce the vice presidents and managers to you. r: ok, thank you! i: this is may bates, vice president in charge of the administration department and t

29、he neighborhood service department. r: nice to meet you, ms. bates. may bates: nice to meet you, mr. copperfield. i: and this is dennis hayes, vice president in charge of the marketing department and the sales department. dennis hayes: how do you do, mr. copperfield? glad to meet you. r: glad to mee

30、t you, mr. hayes. i: and this is oh, where is andrew jefferson? r: mr. jefferson? ive met him before. i heard he is one of the secrets of this companys success. everyone was raving about what a great job hes done in i: uh speak of the devil mr. jefferson has just arrived. andrew jefferson: hi, mr. c

31、opperfield, good to see you again. r: good to see you, mr. jefferson. a: sorry, im late. i was talking to a client. r: oh, thats ok. how many departments are you in charge of, mr. jefferson? a: four: research & development, engineering, contract budgets, and project preparation. r: no wonder you

32、re so busy. i: mr. copperfield, there are three managers who report directly to you, and they are all ladies. so, ladies, can you introduce yourselves? ada black: im ada black, responsible for management accounts. caroline clinton: im caroline clinton, responsible for financial accounts. lucy white:

33、 im lucy white, responsible for data processing. r: oh, good. nice to meet you all, ladies. part v- lfb follow-up practice1 .lisa: hi, mark, i hardly recognized you its great to see you again! mark: hello, lisa! i havent seen you for ages, not since college graduation. how have you been? l: ive been

34、 fine. what about you? m: ive been very well, too. are you here looking for a job? l: sure. you are between jobs, too? m: yes, i remember you went to a canadian company when we graduated. have you left that company? l: yes, i just left it last month. m: why? didnt you like the job? l: yes, but ive b

35、een a secretary for three years and now im totally sick of all that boring clerical work. i hate sitting in the office all the day just working mechanically. m: oh, i understand. you really need a change. l: yes, but what about you, mark? why have you left your present job? i heard you were an excel

36、lent production manager. m: my boss is a very difficult man to deal with. i quarreled with him last week and left the company. part vi- video 2 robin: whats your job now, jerome? do you still work for that wholly funded american company?jerome: no, i left it three years ago. i have my own business n

37、ow. frank: gee, thats great! how do you feel as a self-employed entrepreneur? j: i feel good. i can make a lot more money than before and i have a lot of independence in doing things. but sometimes i get tired. as you know, its not very easy to run a business on your own. what about you, frank? what

38、 are you doing now? f: ive worked for several companies. after graduation, i went to a private company. then a year later, i changed to a sino japanese joint-venture enterprise and worked as a sales assistant. two years later, i moved on to a computer company and worked in export sales. and now, im

39、an advertising executive. oh, you are a real job-hopper. why have you changed jobs so often? colin: oh, you are a real job-hopper. why have you changed jobs so often? f: im always interested in new challenges. i know changing jobs frequently can be a waste of a companys human resources, but im gaini

40、ng a lot of experience! how is your job, colin? c: ive been working for the pmc textile plant since i graduated. two years ago, i was promoted to line supervisor. f: do you like your job? c: the salary and benefits are ok, but i dont like the work environment. you know, the workshops are very noisy

41、sometimes. also, i dont often get an opportunity to go anywhere. i hate staying in the same place all the time. you often travel on business, right robin? r: yes. as a buyer, i must travel to purchase stock. ive been to a lot of places.c: maybe i should think about becoming a buyer r: mm, everything

42、 has two sides. i get fed up with travelling. nowadays, i want to spend more time with my family.janet: hi, guys, may i join you? j,c,r,f: sure. have a seat. janet: you enjoy getting together, dont you? what are you talking about? r: jobs. what kind of job do you have, janet? janet: im the public re

43、lations manager in a holding company. c: do you enjoy it? janet: yes. what i like about it is that i can meet a lot of new and interesting people. r: how about your working hours? janet: thats the trouble. i usually have to work overtime, because i often have dinner parties in the evening. i dont ge

44、t enough time with my family and baby. unit 3part 2task2.2a: good morning, paper mills plc. how can i help you? b: good morning. can i talk to pail osman, please? a: whos calling please? b: simon weller, calling from singapore. a: well, mr. weller, im afraid mr. osman is not available at the moment.

45、 he has just left for a workshop. b: what time do you expect him back? i need to talk with him. a: he told me he would come back in half an hour. can i take a message or would you like to call him on his cellphone? b: ill try his cellphone. could you give me the number, please? a: b: ju

46、st let me check that.a: thats right. b: thank you. bye. part 32. operator: hello, abc ltd. how can i help you? paul: this is paul jackson of grandiose. can i have extension 3421, please? o: certainly, hold on a minute, ill put you through. roy: louise paulsons office, roy speaking. p: t

47、his is paul jackson calling. is louise in? r: im afraid shes out at the moment. can i take a message? p: yes. could you ask her to call me at 979-326-8965. i need to talk to her about the order; its urgent. r: could you repeat the number please? p: yes, thats 979-326-8965 and this is paul jackson. r

48、: thank you mr. jackson. ill make sure louise gets this as soon as possible. p: thanks. bye. r: bye. part 4 video 1 receptionist: hello, international sales. schulz: hello, this is mr. schulz here, calling from england. r: yes, mr. schulz. who do you want to speak to? s: id like to speak to mr. matt

49、hews. r: fine. hold the line, please. im connecting you now. perez: hello. mr. matthews office. whos calling please?s: this is mr. schulz calling from england. can i have a word with mr. matthews? p: im afraid mr. matthews isnt available. hes gone to hong kong on business for a few days. s: when do

50、you expect him back? p: hell be back on friday afternoon. is it urgent? s: yes. p: can i take a message for him? s: yes, please. will you tell him that weve just received your sample of the new assembly coffee table and are quite happy with it? p: sure. its very kind of you to say so. can we expect

51、an order from you? s: thats why im making the call. please tell mr. matthews were quite happy with the quality and design of the table, but the price is too high. we need some negotiation on it. p: ok, mr. schulz. anything else?s: one more thing. please inform mr. matthews that i wont be able to get

52、 to your company that early this saturday because of the rail strike. itll probably be afternoon before i arrive. p: no problem. ill give him the message. s: thanks. p: youre welcome. goodbye. part 5 lfb1.(1).bennett is a famous doctor. please call him on 875-9368 before you go to see him. (2).miss

53、black is on holiday now. the telephone number of the hotel she is staying in in 305-636-8430. (3).the number of the order is 5312/a12. (4).this is john bartholomew, b-a-r-t-h-o-l-o-m-e-w. (5).the name is holt & frier: h-o-l-t and f-r-i-e-r.(6).the name of the company is diner.d for dora, i for i

54、sland, n for northpole, e for edward, and r for richard. part 6 video 2 receptionist: good afternoon, this is dnm, how can i help you?mandel: good afternoon. id like to speak to mr. miller, please. r: mr. miller? hold on, please. ill connect you. leo miller: mr. miller speaking. whos calling please?

55、 m: this is ms. mandel from bcm. is this henry miller? l: what? henry miller? no, this is leo miller, in the sales department. henry miller is in the customer relations office. im afraid youve dialed the wrong extension.m: oh, sorry to have interrupted you. can you give me henry millers extension, p

56、lease?l: sorry, i havent got a directory on hand now. would you mind calling the switchboard again? im sorry not to be of more help.m: oh, ok. it doesnt matter. ill call back to the receptionist. thank you, anyway. r: good afternoon. how can i help you? m: good afternoon. this is ms. mandel again. i

57、m afraid you gave me the wrong extension just now. i want to speak to henry miller, not leo miller. r: oh, there are two mr. millers in our company. im very sorry i didnt notice that. ill put you through right now. please wait a minute. m: ok. im holding. r: good afternoon. how can i help you?m: its

58、 me again ms. mandel. im still having trouble getting through to henry miller. no one is answering his line. i really need to talk to mr. miller as soon as possible. we placed an order with you last week, but we have so far heard nothing about it. its a rush order, and we need it urgently. can you help? r: of course. ill go and find him and as

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