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1、 ceo 8 44.9%2.3%9.4%15.9%15.4%12.3% q : q ebiz service & solutions10%15%20%55%2004web service & solution ebiz consultingsi service & solution network integrationv 9469739891,0781,1101,1951997199819992000200120024,0003,0002,0001,000( () )( (/ /) ): q 2004 ( (: :) ) 2003 2004 20051,0001,00

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3、:924:742(: )q website strategy website strategysite esite bsite hsite fsite asite ge-biz transformationas isto besite csite dstrategy and implementatione-shoppinginformationebusinessbusiness function & strategy q eoffice eoffice solution planning solution planning q q q q . .q ( () )q q / / q .

4、.q q q q q q q q . .45%15%5%35% . .kmseisedmsscmcrmsolution & service - si development & solutionsgwerphow convenient would it be, if we can view all the numerous information scattered on the internet,such as intranet, groupware,(erp),(crm),(scm) gathered in single screen?electronic decision

5、 making e-maile-boardschedule managementmisname card managementcareermanagementhumanrelationship managementsurveymessengerq solution & service - solution & service - eagleofficegweagleofficeq organizationplanning & publicsupporting teampresident & ceo cs team biz 1 team biz 2 team bi

6、z 3 team sales 1 team sales 2 team si system team si develop team sales 1 team sales 2 team automation team network team consulting 1 team consulting 2 team consulting 3 team ebiz team solution teamsi muinfra muconsulting mur&d mubsp muhow to reach online user and provide customised in-depth pro

7、duct information?how to sell products and process ordersover the web?what are new offerings, unique to the web?how to revolutionise business models andshift value creation?product/service innovationbusiness model innovationmarketing innovationchannel innovationsource : arthur d.littleq ebusiness ebu

8、siness perspective perspective( e-business )channel enhancementvalue chain integrationconvergenceindustry transformation win-winwin-win ( (: : ) ) , , : pwcqq ebusiness 2004 consultingesolution2004web building web integration web integration publishing publishing db generation db generationweb desig

9、nq ebusiness ebusiness transformation transformationsuppliersuppliersupplierstockholderemployeeson-lineoff-linescmerpipseip/kms/gwirm/rms/prmwebsitecrm/cppartners - - - - - , , (workaholic) 2000 g5, 3 , 21 - 2000 2000, 2000- , ? manager()supervisor()qa in/outbound 5 ( 4 ) in/outbound 4 ( 2 ) / qa 2

10、( 2 ) staff contentsadd your text in hereadd your text in hereadd your text in hereadd your text in hereadd your text in herehot tip how do i incorporate my logo to a slidhow do i incorporate my logo to a slide that will apply to all the other slides? e that will apply to all the other slides? on th

11、e view menu, point to master, and then click slide master or notes master. change images to the one you like, then it will apply to all the other slides. image information in product image : note to customers : this image has been licensed to be used within this powerpoint template only. you may not

12、 extract the image for any other use. diagramthemegallery is a design digital content & contents mall developed by guild design inc.diagramadd your title in here- your text in here- your text in hereadd your title in here- your text in here- your text in hereadd your title in here- your text in

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