商务英语培训课件

1、商务英语培训1国际商务英语培训english training for international business communication 2014-5-29商务英语培训2机场常用英语common english on airport商务英语培训3入境英语 may i see your passport, please?麻烦请给我你的护照。where are you staying?将在那儿住宿?here is my passport / here it is.这是我的护照。i will stay at boston hotel.我将住在波士顿饭店。whats the purpose o

2、f your visit?旅行的目的为何?do you have a return ticket to guangzhou?是否有广州回程机票?商务英语培训4sightseeing (business).观光(公务)。yes, here it is.有的，这就是回程机票。how long will you be staying in the united states?预计在美国停留多久?how much money do you have with you?你随身携带多少现金?5 days.5天。i have 1500 dollars.大约1500美元。入境英语 商务英语培训5入境英语 i

3、plan to stay for about 10 days.预计停留约10天。good. have a nice day.祝你玩得愉快。im just passing through.我只是过境而已。thank you.谢谢。i am leaving for boston tonight.今晚即动身前往波士顿。商务英语培训6行李遗失where can i get my baggage?我在何处可取得行李?its a small overnight bag. its light brown.它是一个茶色小旅行袋。i cant find my baggage.我找不到我的行李。please wa

4、it for a moment while we are investigating.我们正在调查，请稍等一下。here is my claim tag.这是我的行李票。we may have lost some baggage so wed like to make a lost baggage report.我们可能遗失了几件行李，所以必须填份行李遗失报告。would you come with me to the office?请和我到办公室。商务英语培训7行李遗失could you please check it urgently?是否可麻烦紧急查询?how soon will i f

5、ind out?多快可找到?how many pieces of baggage have you lost?你总共遗失了几件行李?please deliver the baggage to my hotel as soon as youve located it.一旦找到行李，请立即送到我停留的饭店。can you describe your baggage?请描述你的行李。how can you help me if you cant find my baggage today?若是今天无法找到行李，你可如何帮助我?商务英语培训8海关申报your passport and declarat

6、ion card, please.请出示护照和申报单。this is a souvenir that im taking to guangzhou.这是我要带去广州的当地纪念品。do you have anything to declare?是否有任何东西需要申报?do you have any liquor or cigarettes?你有携带任何酒类或香烟吗?no, i dont.没有。yes, i have two bottles of whisky.是的，我带了两瓶酒。please open this bag.请打开这个袋子。商务英语培训9the camera is for my pe

7、rsonal use.这个相机是我私人使用的。what are these?这些东西是做何用?youll have to pay duty on this.你必须为这项物品缴付税金。these are for my personal use.这些是我私人使用的东西。do you have any other baggage?你还有其它行李吗?these are gifts for my friends.这些是给朋友的礼物。海关申报商务英语培训10机场旅游信息where is the tourist information?旅游咨询中心在那里?can you recommend a hotel

8、which is not too expensive?是否可建议一间较为廉价的旅馆?is there an airport bus to the city?是否有机场巴士可到市区?is there a hotel which costs under 50 dollars a night?是否有每晚花费在50美元以下的饭店?where is the bus stop(taxi stand)?巴士站牌(出租车招呼站)在那里?could you recommend a hotel in the city center?是否可建议一家位于市中心的旅馆?商务英语培训11where can i get t

9、he limousine for hilton hotel?我在何处可搭乘希尔顿饭店的接泊巴士?id like to stay at a hotel near the station (beach).我想要住在靠近车站(海滩)的饭店。how can i get to hilton hotel?我要如何才能到达希尔顿饭店?how much is it per night?每晚费用为多少?do you have a hotel list?这儿有饭店目录吗?does it include tax and service charge?费用是否包含税与服务费?机场旅游信息商务英语培训12机场旅游信息i

10、s breakfast included?早餐是否已包含于费用内?may i have a city map?是否可给我一份城市地图?is there a discount for staying several days?若停留数日是否有任何折扣?can i reserve a hotel(rent a car)here?我是否可在此预订饭店(租车)?id like to stay for two nights.我想要停留两晚。商务英语培训13飞机预定及确认hello. this is united airlines.联合航空，您好。id like to reconfirm my fligh

11、t.我想要再确认班机。whats your name and flight number？请说您的姓名与班机号码？my name is chuan wang, and the flight number is ua 001 for boston.我的名字是王川，班机号码是飞往波士顿的联合航空001班机。when is it？june 10th.行程是那一天？6月10日。商务英语培训14飞机预定及确认id like to make sure of the time it leaves.我想要确认班机时间没有改变。i cant find your name. really？我找不到您的姓名。真的吗

12、？may i have your name again？请再告诉我一次您的姓名？i still cant find your name on the reservation list.我仍然无法在订位名单中找到您的名字。anyway, we have seats for new bookings on this flight. no problem.别担心，这班班机仍有空位提供新的订位者。商务英语培训15飞机预定及确认one business class seat, is that right？一个商务舱座位，对吗？now you have been booked.没问题，您已完成订位。tha

13、nks a lot. what time do you start check-in？谢谢。你们何时开始办理登机？two hours before departure time.起飞前2小时。you must check-in at least one hour before.你必须在至少1小时前办理登机。please give me a new reservation.请帮我重新订位。商务英语培训16飞机预定及确认sorry, this flight is full.抱歉，这班飞机已客满。what is the possibility of my getting a seat if i wa

14、it？若是我在此等候，有机位的机率有多大？when will the next flight to boston leave？下一班飞往波士顿的班机何时起飞？the day after tomorrow, friday.后天，星期五。that will be fine. whats the flight number and departure time？太好了。请告诉我班机号码与起飞时间？what is the fare？费用多少？商务英语培训17日常生活daily life商务英语培训18见面时的用语 a）hello, how are you? im fine, thank you. an

15、d you? im fine, too thanks. b）每天的上午、下午、晚上打招呼时分别说：good morning, good afternoon, good evening。打招呼的方法很多，hello 是最常用的。可用在一天的任何时候。 打电话时最常用。初次见面可以用：nice to see you. how do you do.im happy to meet you. 见到你很高兴。类似的还有： im glad to meet you. 或简略地说： glad to meet you. im pleased to meet you. happy to meet you.商务英语

16、培训19介绍他人和自我介绍 男女的称呼：mr mrs miss ms1.正式自我介绍时用全名，例如：im alice zhang.非正式介绍时,可只用名，例如：im alice. 介绍他人时，可用全名或在姓前加尊称，例如：this is alice zhang. 或 this is miss zhang. 非正式介绍他人时，可只用名，如：this is alice. 成年男子的尊称一般是 mr+姓；已婚女子为 mrs+姓；未婚女子为 miss+姓；已婚或未婚女子都可称为 ms+姓。2介绍双方认识时，应将年纪较轻或在下位的人(b)，介绍给年长或上位的人(a)，即先介绍“这是b先生(小姐)”。如果

17、双方是同辈，则应将男方介绍给女方.商务英语培训20问路excuse me, can you tell me the way to the museum? 请你告诉我去博物馆怎么走？could you tell me how i can get to the museum? 请你告诉我去博物馆怎么走？ would you please tell me where the post office is? 请告诉我邮局在哪儿？excuse me, please tell me how to get to the railway station? 请问，去火车站怎么走？excuse me, but i

18、m trying to find a shop. 对不起，我要找一家商店。 would you please tell me if there is a hospital nearby? 请问附近有医院吗？ is the zoo far from here? 动物园离这儿远吗？商务英语培训21英文邮件写作要点how to write email ?商务英语培训22称呼收信人 addresseedear ms. /mr./miss green/zhang姓 dear jim，shuzhen名to whom it may concern, 致相关人士dear相当于to直接称呼名字emmahi, s

19、ally商务英语培训23开头寒暄 greetingtime flies.时间飞逝 how are you these days？近些日子怎么样啊？ thank you for your last letter. 谢谢您上次的来信 thank you very much for your help/your recommendation/inviting me to support your event. 非常感谢 您的帮助/您的推荐/ 邀请我支持贵方会务。商务英语培训24增加附件add/attach attachmentthe po was attached. （被动语态）the attach

20、ment is the quotation/proposal of ocean flower island, please check. （名词）please confirm the updated/revised quotation.please see the attachment for detail, which is about as per our phone conversation earlier this afternoon (may 10th), the attached is the updated name list of design team. (the+adj=n

21、oun）the old=old people(名词复数）商务英语培训25正文mail body- 询问信息 to whom it may concern, this is alex from evergrande future industry group. id like you to help me to check if you have received my invoice for this project? project name: ocean flower island ive sent it last week through ems at tracking number e

22、a 728183886 cn. thanks. have a nice day! alex商务英语培训26常用句型 some useful sentences please let us know if the time is convenient for you. if not, what time would you suggest? your suggestion/advice/opinion/recommendation will be appreciated. (appreciation感激) your comments are highly valued. would you pl

23、ease provide/offer me some materials about green buildings? here is the pictures/materials you have just required. hope it helps. (see attached file: hotel exterior. jpg) we want you to issue a tax invoice.商务英语培训27结束语endingplease feel free to contact with us if you have any request.we are expecting

24、your feedback.looking forward your reply.if there is anything else we can do for you now or in the future, please do not hesitate to let us know.if theres any question, just feel free to call me at 1234567890.for more details, please visit the website: 商务英语培训28祝福语 wishplease remember me to your fami

25、ly/bob.yours sincerely/faithfullyyours, sallygod bless you. best regards.regards,best wishes.thankscheers!wish you happygood luck for you.have a nice day!商务英语培训29常用缩写abbr.asap=as soon as possiblebtwby the waypleaseplsbest regards regards，fyi for your information 供参考拉丁语在英语中的应用（医学）e.g. 举例来说i.e. 也就是说商务

26、英语培训30不鼓励缩写 uyouuryourregardsrgds. reg. thks & rdgs, thank you3qthanks thx/thks商务英语培训31小贴士 little tips英语中没有顿号 、写报告中举例：举一个典型例子：for examplefor instance, for example，air is invisible. 部分多个列举 such as/like such as apple，banana and peach, etc. some warm-blooded animals，like/such as the cat，the dog or

27、the wolf，do not need to hibernate. he has several such reference books as dictionaries and handbooks. 他有几本像字典、手册之类的参考书。 若全部举出，namely（意为“即”） he knows four languages，namely chinese，english russian and french. 商务英语培训32正文mail body-合作请求（1）dear alexa:i am dorothy from evergrande group (china). it is reall

28、y nice to talk with you on the phone and thank you for leaving me your email.pcpa, one of our design partners, recommended your company to us, acclaiming your company as consultant with rich experience in theatre and performance center design and operation. your reputation and expertise is a great a

29、ttraction to evergrande, and therefore, we would like to see if there is cooperation opportunity for fda and evergrande.here is a brief introduction to our project.“ningbo city lights” will represent the city image of ningbo and manifest the charm of ningbo. with a ground construction area of 0.24 m

30、illion and a 455m super high-rise building, the whole project covers an area of 1.69 hectares, including hotel, apartment, commercial office, large-scale business, entertainment and other types.商务英语培训33we are planning to include a multipurpose performing space in the “ningbo city light” project.we e

31、xpect to design this space into a multipurpose performing center that will serve various types of performances, including concerts, plays, musical, operas, dramas, circus, as well as press conferences, exhibition and even sports events, etc.evergrande see big challenges, but also promising future in

32、 designing and realizing such a multipurpose performance space. however, evergrande is not able to fulfill the challenging task alone. we look forward to cooperating with the most talented experts from theater and performance center design consultants.your professional opinion would be a great help

33、to us in the design of the space. the following is some questions that we encounter in the design and may help you to figure out what kind of service fda can offer.正文mail body-合作请求（2）商务英语培训34正文mail body-合作请求（3）1. the design of the stages and audience area. (the gfa of the space is 15,000 ,could you

34、advice the number of audience seat.?)2. what is the proper size of sub-stages and facilities and how to arrange them. and here are some questions regarding our cooperation:1. do you have any relevant experience in china, especially large-scare long fixed shows( shows that will be performed in one fi

35、xed area for a long time)?2. how can we promote our cooperation shortly?3. can you briefly introduce fdas working process and the payment of the consulting fee.looking forward to your reply! all best,dorothy商务英语培训35正文mail body-会议邀约dear lorna and todd：my name is dorothy and i am the contact person from evergrande group in china. i am writing to ask if there is any updates regarding our conference call of the ningbo city lights project. actually, mr. robert shook has written to sugges