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1、人员素质测评理论与方法06090(personnel quality evaluation theory and method 06090)course name: personnel quality evaluation theory and method, curriculum code: 06090the first part is about the nature and goal of the coursefirst, the nature and characteristics of the coursethe theory and method of personnel qual

2、ity assessment is a basic course for cultivating the basic theoretical knowledge and application ability of professional students, such as labor and social security, and human resource management.two, curriculum objectives and basic requirementsthe theory and method of personnel quality assessment i

3、s a new and applied subject. through this course, students should systematically grasp the basic principle, the quality of personnel evaluation of the basic knowledge and methods, cultivate and improve the enterprises and institutions engaged in public sector organizations such as the human resource

4、s management of quality and ability.three, and the professional course of the relationshipthe theory and method of personnel quality assessment is the basic theory courses, human resources management, labor and social security, learning this course early course of labor economics, principle of manag

5、ement, human resources management, follow-up courses for staff recruitment, performance appraisal, salary management, employee training and development courses.the second part is examination content and assessment targetchapter 1 introduction to personnel quality evaluationfirst, the purpose and req

6、uirements of learningthrough the study of this chapter, the characteristics of the structure and quality of master quality concept, quality, familiar with the quality of personnel evaluation concept and the characteristic of each type and process, function and misunderstanding of quality evaluation

7、personnel understand, understand the development process of personnel quality assessment.two, assessment of knowledge points and assessment objectives(1) quality, quality, assessment and related concepts (emphasis);1.:(1) the concept of quality, the concept of motivation, and the concept of individu

8、ality(2) the connotation of self image and value(3) the connotation of social role and attitude;(4) the concept of quality evaluation(5) comparison of quality evaluation and performance evaluation2. understanding:(1) common structural model, onion model, iceberg model and five structure system(2) th

9、e characteristics of quality assessment(3) the main content of quality evaluation(4) classification of abilities(5) individual style classification(6) the characteristics of quality assessment3. application: misunderstanding of quality evaluation(two) the types, quality, functions and misunderstandi

10、ngs of personnel quality assessment (sub priority);1.:(1) characteristics of development evaluation;(2) characteristics of selective evaluation;(3) the characteristics of configuration evaluation(4) the principle of assessment2., understanding: the function of quality evaluation3. application: the m

11、isunderstanding of quality assessment and its countermeasures(three) the history and development of personnel quality assessment (general)1. memory: the quality of personnel evaluation history2. understanding: the emergence and development of western quality assessmentthe second chapter is about the

12、 basic theory of personnel quality evaluationfirst, the purpose and requirements of learningthrough the study of this chapter, to understand the characteristics of various assumptions of humanity hypothesis and the principle of person job matching theory school, understand the possibility and realit

13、y of the quality evaluation and the black box theory, master the basic point of view of person job matching principle and four matching of classical reliability theory, the three measurement theory analysis of generalizability theory and project.two, assessment of knowledge points and assessment obj

14、ectives(1) the hypothesis of human nature (emphasis);1. memory: trait theory2. understanding:(1) economic man hypothesis, social man hypothesis, self actualization hypothesis and complex human hypothesis(2) the significance of the four human nature assumptions3. applications:(1) the basic view and c

15、haracteristic factor theory of the theory of person job matching(2) personality - career type theory;(3) the four matches in the development of human job matching theory(two) quality measurable theory (sub priority)1.:(1) individual difference principle;(2) the type of temperament(3) position differ

16、ence principle;2. understanding:(1) the content of the individual bias(2) the three aspects of the differences in individual psychological characteristics(3) job characteristic model;(4) the five factors of job difference evaluation index3. application: quality measurable principle, black box theory

17、(three) measurement theory (general)1. memory: generalizability theory2. understanding: project analysis theory3. applications: application of measurement theorythe third chapter is the construction of personnel quality evaluation index systemfirst, the purpose and requirements of learningthrough th

18、e study of this chapter, to understand the concept of the quality of personnel evaluation index and the index system and structure, familiar with the principles and methods of quality evaluation of the design elements, design steps to grasp the quality of personnel evaluation index system.two, asses

19、sment of knowledge points and assessment objectives(1) personnel evaluation indicators, design principles and basic methods and design steps (key points);1.: the design principle of evaluation index.2. understanding:(1) basic method of evaluation index design(2) the steps of competency analysis3. ap

20、plication: personnel evaluation index system design steps(two) personnel quality evaluation index system (sub priority)1.: the structure of evaluation index of memory,2. understanding:(1) connotation and form of evaluation mark(2) the connotation and form of measurement scale(3) weighted three basic

21、 forms3. establish index weight(three) examples of personnel quality evaluation index system (general)application: the evaluation index system of common job division,the fourth chapter is biographical analysisfirst, the purpose and requirements of learningthrough the study of this chapter, the theor

22、etical basis of the analysis and understanding of history dimension, familiar with the design and development of the questionnaire analysis experience, master record analysis the concept, characteristics and development, analysis of the questionnaire analysis steps and principles.two, assessment of

23、knowledge points and assessment objectives(i) general steps of biographical analysis and resume analysis questionnaire (emphasis);1. memory: record analysis questionnaire principle2. understand: the main components of the biographical questionnaire3. applications:(1) develop a high-quality resume an

24、alysis questionnaire(2) general steps for biographical analysis(two) overview of biographical analysis (sub priority)1. memory: concept analysis experience2. understanding:(1) design and development of resume analysis questionnaire(2) characteristics of biographical analysis3. applications: the deve

25、lopment of biographical analysis(three) biographical analysis of the existing problems (general)application: resume analysis, existing problems and countermeasuresthe fifth chapter is psychological testfirst, the purpose and requirements of learningthrough the study of this chapter, the concept of u

26、nderstanding and psychological test psychological test types and forms and common psychological test method, familiar with the concept of ability test and personality test, grasp the tendency and administrative ability test type occupation aptitude test.two, assessment of knowledge points and assess

27、ment objectives(i) proficiency test and personality test (emphasis)1.:(1) definitions of competence and proficiency test(2) the main content of the proficiency test;(3) the definition and characteristics of personality2. understanding:(1) definition and structure of intelligence(2) measurement of in

28、telligence(3) definition and characteristics of aptitude3. application: hollanders vocational interest theory(two) psychological test summary (sub priority)1. memory: concept and characteristics of psychological test2. understanding:(1) the types and forms of psychological tests(2) scale method(3) p

29、rojective test(4) behavior observation3. applications:(1) commonly used psychological test methods(2) the application of psychological test in personnel quality evaluation(three) other psychological test methods (general)1. memory: the temperament types and characteristics, value evaluation2. unders

30、tanding: definition and characteristics of aptitude3. applications: methods of measurement of intelligencethe sixth chapter, paper and pencil testfirst, the purpose and requirements of learninglearn through this chapter,understanding of the basic concepts, types and characteristics of paper pen test

31、, understand the paper and pencil test content and component, familiar with the preparation process of the paper pencil test, grasp the pencil and paper test the common types of features and applications, understand note paper and pencil test preparation, master paper pen test and scoring error cont

32、rol and implementation.two, assessment of knowledge points and assessment objectives(1) preparation and steps of paper and pencil tests (emphasis)1. memory: paper and pencil test purpose2. understanding:(1) the index system of paper and pencil test usually contains five indexes(2) the common questio

33、ns of paper and pencil test(3) the advantages and disadvantages of the common questions in paper and pencil test;3. application: paper and pencil test principles and procedures(two) the implementation and scoring of paper and pencil test (sub priority);understanding: notes on the implementation of p

34、aper and pencil tests(three) summary of paper and pencil test (general)1.:(1) the definition of paper pencil test(2) the types of paper and pencil tests;(3) what is included in the paper and pen knowledge test?2. understand: the advantages and disadvantages of paper and pencil test3. application: pa

35、per and pencil test should pay attention to the problem ofthe seventh chapter is the interview and its applicationfirst, the purpose and requirements of learningthrough the study of this chapter, the characteristics and development trend of the concept, master the interview, understand the principle

36、 and function of the interview, interview questions and requirements of the master system, master the procedures and steps of the interview, familiar with the method of interview skills.two, assessment of knowledge points and assessment objectives(1) the standardization process of the interview and

37、the methods and techniques of the interview (emphasis);1. remember: note the interview preparation and on the stage2. understanding:(1) interview assessment factors;(2) comprehensive ability part(3) professional knowledge and skills3. applications:(1) seating arrangement;(2) the skills of asking, li

38、stening and commenting in the interview;(3) skilled analysis of interview cases(two) an overview of the interview (sub priority)1. memory: interview concept2. understanding:(1) characteristics and trends of the interview(2) types of interviews(3) serial interviews and serial interviews(4) one to one

39、 interview and group interview(5) personal interview and group interview;(6) structured interview and unstructured interview(7) stress interview and non stress interview3. application: interview principle(three) the preparation of interview questions (general)1. memory: interview questions compilati

40、on principle2., understanding: questions of the interview questions3. application: interview questions preparation stepsthe eighth chapter is the evaluation centerfirst, the purpose and requirements of learningthrough the study of this chapter, the evaluation dimension and the advantages and disadva

41、ntages of familiar concepts, characteristics, assessment center, master the related contents of evaluation center technology commonly used, with some very assessment center technology to understand, grasp the key points in the design of the situation, to understand why the assessment center failed,

42、four key links and effective implementation of the assessment center.two, assessment of knowledge points and assessment objectives(1) evaluation technique of evaluation center (emphasis);1.:(1) connotation, dimension and applicable object of official basket test;(2) the connotation, object of applic

43、ation and test dimension of leaderless group discussion;(3) the connotation and characteristics of role play(4) manage the advantages and disadvantages of the game(5) the advantages and disadvantages of simulation interview;(6) evaluation points of speech;(7) written case study2. understanding:(1) t

44、he observation points of the basket test;(2) the types, procedures and main points of the panel discussion;(3) the main points of the role play3. application: attention to the design and implementation of the evaluation center(two) overview of evaluation centres (sub priority)1. memory: concept eval

45、uation center2. understanding:(1) the characteristics of the evaluation center;(2) the evaluation dimension of the evaluation center(3) the advantages and disadvantages of the evaluation center3. application: the key link of the successful implementation of the evaluation center(three) pay attention

46、 to the design and implementation of the evaluation center (general)oneremember: the evaluation center attention situation design2., understanding: reasons for the failure of evaluation center technology implementation3. application: the key link of the successful implementation of the evaluation ce

47、nterthe ninth chapter is the implementation of quality evaluationfirst, the purpose and requirements of learningthrough the study of this chapter, which, students are required to master the basic elements of the implementation of personnel quality assessment procedures and steps, familiar with the b

48、asic principles and implementation methods of quality assessment, assessment tools and methods to understand the design, should pay attention to the choice of evaluation method.two, assessment of knowledge points and assessment objectives(1) basic composition of quality assessment implementation (em

49、phasis);1. memory: seven steps combination design and evaluation method of the2. understand: the implementation process of personnel quality evaluation3. application: implementation of the basic principles of evaluation and implementation(two) select and develop assessment tools and methods (sub pri

50、ority)1. memory: the quality of personnel evaluation tools and methods2. understanding:(1) the principle of test questions(2) attention should be paid to the selection of evaluation methods3. application: personnel quality assessment tools and methods of design(three) implementation of organizationa

51、l quality assessment (general)remember: to organize the implementation of quality evaluation stepsthe tenth chapter, quality management of quality evaluationfirst, the purpose and requirements of learningthrough the study of this chapter, to understand the reliability concept, types and estimation m

52、ethods of understanding reliability, reliability and influence factors, understand the validity of the concept, types and estimation methods of understanding validity, validity and influence factors, understanding the concept of project analysis, factor analysis of the master project.two, assessment

53、 of knowledge points and assessment objectives(1) reliability analysis and validity analysis (emphasis)1. memory: the concept of reliability and validity.2. understanding:(1) types and estimation methods of reliability (test-retest reliability, duplicate reliability, internal consistency reliability

54、, rater reliability)(2) categories and evaluation methods of validity, content validity (construct validity, criterion correlation validity, surface validity)3. applications:(1) factors affecting reliability(2) factors affecting test validity(two) project analysis (general)1.: the definition of diff

55、iculty memorizing2. understanding: the determination of difficulty3. application: difficulty estimation methodthe eleventh chapter, quality evaluation reportfirst, the purpose and requirements of learningthrough the study of this chapter, understand the definition and elements of quality assessment

56、report, understand quality assessment report type and expression method, understand some application examples of quality evaluation report, understand and grasp the quality assessment report writing principles and cautions, master the analysis method of quality assessment report.two, assessment of knowledge points and assessment objectives(1) quality assessment report writing (emphasis);1. memory: quality assessment report writing principle2. understanding: expression method of quality evaluation report(1)

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