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1、酒店英语口语预定日常用语1 May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间?2What kind of room do you have?请问贵酒店有什么房间类型?3We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms

2、, and we also have some connecting rooms.我们酒店有标准房,高级房,豪华房,行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。4How about your hotels location?请问贵酒店位于哪里?5Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Ch

3、ang Ping railway station, by car.我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程,到深圳机场45分钟,到常平火车站只需15钟车程。6Whats the level of your hotel?请问贵酒店是几星级的?7Our hotel is a five-star hotel.本酒店是五星级的酒店。8How about your hotels facilities?请问贵酒店有什么设施?9We have four kinds of restaurant, lobby bar, conference room, health center, swimming

4、pool, shop and KTV equipment。.本酒店有四种类型餐馆,大堂吧,会议室,健身会所,游泳池,商场及KTV设施。10Which dates would you like to book? When will you check in and check out?请问您需要订哪一天?什么时候入住及退房?11How long will you stay in our hotel?请问您打算逗留多长时间?12Does your hotel have pick-up service?请问贵酒店有接车服务吗?13Would you like to call back later?麻

5、烦请您稍后再拨。14Could you hold on for a moment please? Ill check our reservation record.麻烦请您稍等,让我查询我们的预订纪录。15I am sorry, you cant. But you can have a nice view of a large pool surrounded by beautiful landscaping.很抱歉,不可以。但您可以看到周围美丽的泳池景。16What is your hotels website and email address?请问贵酒店的网址及邮址?17Our hotel

6、s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。18Your reservation is temporary and it will be cancelled if you dont arrive before 6p.m.on that day.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。19Well have to charge you RMB100 extra f

7、or an additional bed.如需加床,我们将会收取人民币100元。20Could you hold the line, please? Ill check our room availabilities for those days.麻烦您稍等,我们查询那段时间的房态。21Can I reconfirm the reservation? A superior room, for Mr. Smith on the 20th Oct. My name is XX,if you have any questions please contact us. Thank you for ca

8、lling. Bye-bye!我可以再确认您的预订吗?史密夫先生,10月台20日预订壹间高级房。我的名字XX如有任何疑问请与我们联系。谢谢您的来电。再见!22Please hold on for a moment, Mr Smith.史密夫先生,麻烦请您稍等。23May I have your name, please?请问您贵姓?24What time do you expect to arrive, Sir?请问大概什么时候到酒店,先生?25Sorry, the quoted rate is lowest.不好意思,这个报价已经是最低了。26I am sorry; I didnt catc

9、h what you meant.不好意思,我不大懂您的意思。27I would like to talk to someone in charge.我想找您们的负责人。28Id like to extend it for two more nights until the 9th.我想延住两天,直到9号。29Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。30Please feel free to contact us if we can be of further assi

10、stance.如需进一步了解,请随时与我们联系。Dialogue AA:Good morning. Hilton Hotel. May I help you?B:Good morning. Have you got any vacancies for the nights of 12th and 13th. Id like to make a reservation for the two nights veknsi:A:All right .Single or double-room?B:Double-room, please.A:Yes. we have a double -room av

11、ailable.B:Is that with or without bath?A:Its a room with shower and toilet ,sir.B:That sounds fine. Is there an air conditioner?A:Yes,but of course.B:How much will it be for one night?A:Let me see. A double-room $800 per night.B:Does that include breakfast?A:Yes. That includes a breakfast and a morn

12、ing newspaper.B:Do you accept VISA?A:Yes,we do, what time will you be arriving?B:I should be there around 5:30 p.m on the 12th.A:Ok, sir ,Could I take your name and contact number, please?B:Yes,Its John Smith. Its New York 456-122A:Could you spell that, please?B:J-o-h-n- s-m-i-t-h.A:John Smith. doub

13、le-room with bath and air conditioner for the nights of 12th and 13th.B:Thats right. Thank you.A:Thank you. sir. Good-bye.Dialogue BA:Advance ReservationsCan I help you?B:Yes,Id like to book a single room with a bath from the afternoon of October 4 to the morning of October 10A: Yes, we do have a si

14、ngle room available for those datesB: What is the rate, please?A: The current rate is50 per nightB: What services come with that?A: For50. you will have a radio, a color television,a telephone and a major international newspaper delivered to your room everydayB: That sounds not bad at allI will take

15、 itA:Very good Could you tell me your name, sir, please?B: Yes, it is MooreA: How do you spell it, please?B: It is M-O-O-R-EA:M-O-O-R-EAnd what is your address,please?B:It is 3600 Montague Boulevard,Hattiesburg,Mississiippi39401 USAA: Excuse me, sir, but could you speak a little more slowly,please?B

16、:Sure,no problemIts 3600 Montague Boulevard,Hattiesburg,Mississippi 39401 USAHave you got it?A:Yes,so it is 3600 Montague Boulevard,Hattiesburg,Mississippi 39401 USAB: That is rightA: What about your telephone number?B:(601) 264-9716 By the way, Id like a quiet room away from the street if that is p

17、ossibleA:A quiet room away from the street is preferredOKWe will mail you a reservation card confirming your booking as soon as possibleWe look forward to your visitB:Thank you and good-byeA:Good-bye 1A: I would like to make a hotel reservation.B: What day will you be arriving?A: I will be arriving

18、on May 14th.B: How long will you be staying?A: I need the room for 3 nights.B: How many people will be staying in the room?A: I will be staying in the room alone.B: Would you like a smoking or nonsmoking room?A: We need a nonsmoking room.B: We have booked a room for you. Please be sure to arrive bef

19、ore 4:00 on your check-in date.2A: I would like to book a reservation at your hotel.B: What date would you like to make that reservation for?A: I need the reservation for May 14th.B: How many days do you need the reservation for?A: I will be staying for 3 nights.B: Is that a single room, or will the

20、re be more guests?A: I need a double room.B: We have smoking and nonsmoking rooms. Which do you prefer?A: We require a smoking room.B: Your room is booked. You must arrive before 4:00 the day you are to check in.3A: I need to book a room at your hotel.B: On what day will you be beginning your stay?A

21、: Our stay will be beginning on May 14th.B: Can you tell me how many days you need the room for?A: Please book the room for 3 nights.B: Would you like a single or double room?A: I need a room for 3 people.B: Do you need a nonsmoking room?A: We must have a nonsmoking room.B: We have reserved your roo

22、m. To secure the room, you must pre-pay with a credit card.预订机票的常用英文句子:1 下个去洛杉矶的航班是什么时候?是满舱吗?When is the next flight to Los Angeles? Is it full?2 下一个航班还有座位吗?Are there seats available on the next flight?3 下一个航班我能等票吗?Can I go standby on the next flight?4 给我订两张去纽约的美航104班机的经济舱机票。Book me two economy clas

23、s seats on AA Flight 104 to New York.5 我打算在纽约中途停留。Im going to stopover at New York.6 请买两张明天中国民航244班机经济座机票。Two tourist class tickets for CAAC Flight 244 tomorrow, please.7 我要一张6月9日飞往华盛顿的机票。Id like to book a flight to Washington for the ninth of June, please.8 我要一张本星期日飞往波士顿的头等舱机票。Id like a first class

24、 ticket to Boston for this Sunday.9 我想要下午4点20分班机的二等机票。I think Ill fly coach on the 4:20 p.m. flight.10 我想买头等机票。Id like to travel first class, please.11 我想买一张夜间的二等机票。Id prefer a night coach.12 我想坐上午的班机。Id like a morning flight.13 我想5月5日飞往纽约。Id like to fly to New York on the fifth of May.14 我想预订7月5日飞往

25、纽约的机票。Id like to make a reservation to New York for July 5.15 还有 我不要乘夜间的班机。By the way, I dont want a night flight.16 我不能坐上午的班机走。I cant go by the morning flight.17 我相信我们的机票都已办好了吧。我的名字是约翰济慈。I believe our tickets are ready. My names John Keats.18 我想再确定我预定的机票。Id like to reconfirm my plane reservation.19

26、 我想确定我预定的机票是否已经办妥了。Id like to make sure my plane reservation is in order.20 我想确定我们联运班机的预订票。Id like to confirm our connecting flight reservation, please.21 我相信下星期六有一班机飞往纽约。I believe theres a flight to New York next Saturday.22 那么我就坐星期一10点30分的班机。Then Ill take the 10:30 flight on Monday.23 我要一张回程不定期的头等

27、来回票。I want a first class open return, please.24 我要一张三天回程的经济舱来回票。Ill need an economy class, three-day return.25 我要12点15分飞离纽约的汉莎三叉戟的机票。I want a Lufthansa trident out of New York at 12:15.26 我打算中途在波士顿下飞机。Im going to break my Journey at Boston.27 Are you traveling alone(一人旅行)?28 Will this be one way (单程

28、)or return(双程)?29 When would you like to depart? (起程)30 When would you like to return?(回程)31 Do you mind a stopover(中途停留)? Or would you prefer direct(直飞)?32 Would you prefer economy(经济舱), business,(商务舱) or first class?(头等舱)Key Sentences(重点句子)1I d like to make a reservation to New York next Monday, t

29、he 8th of May我想预订一张5月8日,下周一去纽约的机票。2Do you want a morning or an afternoon flight?您想乘早上的航班还是下午的航班?3That would be the most convenient那可能是最合适的了。4Im afraid that flight is fully booked at the moment恐怕那趟班机已经满员了。5Let me see if there have been any cancellations让我查一下是否有谁取消订票。6 Its fully booked对不起,机票已经全被订购了。7C

30、ould you check other flights leaving for New York in the late afternoon of the 8thas well, please?能否请您查看一下有没有其他也于8日下午较晚时候去纽约的航班?8There are plenty of seats available on that那趟班机还有很多机票待售。9I think the 17: 45 service is suitable我想那趟17点45分的航班很合适。10Firstclass or economy?头等舱还是经济舱?11Single or return fare?单程

31、票还是往返票?12The checking in time is 17: 00, in Terminal 2请于17点在2号门验票登机。13When should I confirm this booking?我应该在什么时候来认可预订机票?14You could leave it till you arrive at the terminal您甚至可以在登机前取票。15It is probably better to pick up your ticket at the nearest Eastern Airlines Office但您最好早点到最近的东航办事处领取机票。16Just a m

32、oment, Ill check the schedule请稍等,我来查一下时刻表。17 The only flight available is Eastern Airlines 216, which leaves at9: 45 a m只有东方航空公司的216次航班,上午9点45分起飞。18Could you tell me what the economicclass fare is?您能告诉我经济舱的票价吗? 19Is it a direct flight?是直达航班吗?20Yes, its a nonstop是的,是直飞。用英语完成下列日常对话A: 早上好.我能为您做些什嘛?B: 是的,我想订一张下周飞往波斯顿的机票.A: 您想何时去?B: 周一九月12日.A: 我们有周一802次航班.请稍等.让我查一下那天是否有座.非常抱歉802次航班机票已订完.B: 那还有别的吗?A: 有一次航班在九月13日周二上午9:30起飞.我能为您订个座位吗?B: 哦. 是直航对吗?A: 是的.您愿意订头等舱还是经济舱的机票?B: 我想订头等舱的机票.多少钱?A: 单程是176美元.B: 好的 我将订周二9:3

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