商务英语信函

1、商务英语信函v 不管你身居要职还是一员小兵，不管你身处哪个行业，在工作中，你都不可避免地接触到商务信函。我们列举一些商务信函的写作技巧：1 格式要正确。2 保证行文段落清晰。3 尽量保证文字简洁。4 文字要谦逊有礼。5 发信之前认真检查是否有错。6 记得在文末署名。v(1)会议通知 announcing a meetingvDatev Meeting will be held in Room of (building) at (address), on (date), at (time), for the following purposes:vI.vII.vIII.vWe look forw

2、ard to seeing you at the meeting.v (company/organization name)v(2)客户服务-回复客户抱怨 apologiesdelay of shipmentvDear Sir,vWe have received your letter of (date) in which you complained about the delay delivery of your order. vIm sorry that we have not been able to deliver your shipment as scheduled. The de

3、lay was caused by (reason). I expect that the problem will soon be resolved and that we will be able to deliver your shipment within the next days.vI will notify your as soon as the shipment is ready for delivery.vSincerely yours,v (name)v (title)v(3) 客户服务-回复客户抱怨 problem will be investigatedvDear Si

4、r,vThank you for your letter of (date) in which you made us aware of the problems in our after-sale services.vI have asked (name), our (title), to investigate the case. We will soon let you know the result of our investigation and the measures for improvement.vThank you very much for your time and e

5、fforts. We hope to have more suggestions from you.vSincerely yours,v (name)v (title)v(4)邀请与访问 welcome to visit the companyvMy colleagues and I will be very pleased to welcome you on your first visit to our company. On , the day of your arrival, I will meet you at the airport myself and escort you to

6、 your hotel, provided no urgent business arises at short notice. I can ensure you that your trip to (area) will be both pleasant and productive.vSee you on vSincerely yours,v (name)v (title)v（5）感情联络-节日问候 to customervDear Sir,vWe at SBW want to express to you our best wishes during this holiday season. We appreciate your patronage and look forward to serving you in the future.vMay the new year bring you an