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1、湖南省高等职业院校学生专业技能考核题库商务英语岗位核心技能:模块一:商务英语谈判模块试题编号:H1-23项目名称:包装与运输方式谈判一、任务描述(一)注意事项1、所有考试项目均为机上操作;2、开考后,考生必须打开所抽取题号对应的文件夹,并将文件夹中的答卷 重命名为“原文件名+工位号”;3、考试期间如果遇到问题请及时找监考老师,不得私自更换电脑;4、考试过程中以及考试结束后,考生不得随意关闭电脑或重启电脑,否则 造成数据丢失由考生本人负责。(二)考试要求1、包装与运输方式谈判对话设计了解谈判双方背景,熟悉外贸业务流程和专业术语,灵活运用谈判策略,合 理补全谈判对话,语言表达到位,交流畅通,环节紧
2、凑;2、包装与运输方式谈判函电撰写:理解命题要求,确定函电性质;函电格式正确,字数达标;表达流畅,文字 通顺,逻辑合理。(三)考试资料1.出口方基本情况Compa nySany GroupUrlhttp:/www.sa ny n-us/Office AddressSany In dustry Town, Econo mic and Tech no logical Developme ntZone, Chan gsha, Hunan, ChinaPho ne0086-21-20271802E-mailcrdsa ny .com.c n2.进口方基本情况Compa nyMALI GroupUrlh
3、ttp:/mali-group.visio nli ne.ch/e n/home/Office AddressLan dstrase 175 5430 wett ngen Switzerla ndPho ne+41 56 444 22 33Fax:+41 56 444 22 30E-mailin foMali-3. 出口方信息Sany Group bega n in 1989 as a small weld ing material factory. Its foun ders are Lia ng Wengen, Tang Xiuguo, Mao Zhon gwu and Yua n Jin
4、 hua. Now it has grow n into a global corporati on with five in dustrial parks in Chi na, four R&D and manu facturi ng bases in America, Germa ny, In dia and Brazil, and 24 sales compa nies around the world. Currently, Sany Group employs over 60,000 people in more than 120 coun tries.At Sany Group,
5、we believe that developing and manufacturing of quality, industry-leading products is always a top priority. Each year, Sany Group re-invests 5-7% of its sales revenue into the R&D, making it possible to expand its product lines to concrete, road, port, hoisting, pile driving, excavating machineries
6、 and wind energy products. Now as one of the most successful en terprises in China, Sany Group is also the world s largest concrete machinery manufacturer and ranks 6th among the top 50 global con struct ion mach inery manu facturers.Besides constantly improving the quality of our products, Sany Gro
7、up is also committed to providing customers with all-round and efficient services. 15 logistics centers and spare parts warehouses have been set up with logistics and servicesystems all over the world.(四)抽考试题Section I外贸业务谈判(30%)Directions: You are required to complete a negotiation based on the foll
8、owing situation with at least 100 words.Situation: You (Shed Johns), Purchasing Manager of MALI Group, are visiting Sany Group. Lin Xiong (the exporter), Marketing Manager of Sany Group, is n egotiati ng with you. After discuss ing other items, you beg in to talk about the problem of the shipme nt.Y
9、ou are required to finish the following tasks:-Ask how to ship the goods;-Require prompt shipme nt;E nq uire about the deadli ne of the load ing;-Refuse partial shipme nt;-Suggest tramps;-Suggest tran sshipme nt;-Agree to tran sshipme nt if no direct vessel is available;-Show appreciati on.A: You (t
10、he importer)B: Lin Xiong (the exporter)A:.B: Sure. We usually ship the goods by regular lin ers.A :.B: I,m afraid it difficult for us to do so becausewe cant get all the goods ready soon.A:.B: Im not sure. In order to make it easier for us get the goods ready for shipme nt, wehope that partial shipm
11、e nt will be allowed.A.B: But you should know there is no direct steamer from Shanghai to Gothenburg intwo mon ths.A:.B: Yes, but tramps are scarce. m not sure whether there would be eno ugh tonn age tomake a full cargo, eve n if a tramp could be obta in ed.A:.B: But tran sshipme nt adds to the expe
12、 nses, risks of damage and sometimes may delay arrival. An yhow we ltry.A:.B: Yes, we fully understand this, and we ll find out the possible solution and get thegoods dispatched with in the stipulated time.A:.Section II 外贸英语函电撰写(30%)Directions: You are required to write a letter based on the followi
13、ng situation with at least 120 words. (Note: Your letter should adopt the modified-block style.)Situation: As a Marketing Manager of Sany Group, you are going to write to a Purchas ing Man ager from MALI Group, to reply to his request for earlier shipme nt of 5,000 pieces of Bevel Gear. (For more in
14、formation about the two parties, please refer to the background information given aboVe.The following aspects should be included in the letter:In dicate the in side addresses of the sen der, the receiver, the date, the complime ntary close and the sig nature;State that you have just received the buy
15、er s amendment to the L/C;State the difficulties of being unable to make earlier shipment-your factories are heavily booked with orders for mon ths ahead;Inform the importer the best you can do is to ship the goods with in the stipulated time;Ask the importer to extend the shipment date and validity
16、 of your L/C to October 15 and 31 respectively;Extend your apology and your promise to ensure the care to the goods and the smooth ness to the shipme nt.实施条件项目基本实施条件备注场地每个商务英语实训室配置40个操作台面和座位,每个实训室照明通风良好。必备设备每个商务英语实训室配有1台服务器、40 - 50台计算机,并安装Office 办公软件,配置局域网。必备测评专家每40名考生配备1名考评员。考评员要求具备至少二年以上从 事国际贸易工作经验或三年以上商务英语实践教学指导经历。必备三、考核时量:考核时间:60分钟四、评分标准评价内容配分考核点备注作品(60 分)包装与运输方式谈判对话设计(30 分)3分字数达到要求记 3分,每少10词扣1分。补全的谈判对话字数少于30 词,本项目记0 分。5分英语表达通顺,语法、句法使用正确记5分;单词、句型错误每处扣1分。5分应对得体,对话流转合理记 5分;逻辑错误每处扣1 分。5分对话中能使用准确的包装与运输方式
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