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1、中原工学院2008届毕业设计(论文)开题报告 毕业设计(论文)译文题目名称:应对航班延误院系名称:艺术设计系 班 级:空乘与管理 班学 号: 学生姓名: 指导教师: 2012年 3月16日-130-中原工学院信息商务学院2012届毕业论文译文Coping With Flight DelaysMost airline trips are uneventful; however, airlines dont guarantee their schedules, and you should realize this when planning your trip. There are many t

2、hings that can make it impossible for flights to arrive on time. Some of these problems, such as bad weather and resulting air traffic delays, are beyond the airlines control. Others, such as the need for mechanical repairs, cannot be predicted. Nevertheless, you can take steps to reduce your chance

3、s of encountering most problems and limit their effects. When booking your flight, remember that a departure early in the day is less likely to be delayed than a later flight, due in part to the “ripple” effects of delays throughout the day. Also, if an early flight does get delayed or canceled, you

4、 may have more rerouting options. If you book the last flight of the day and it is canceled, you could get stuck overnight.In general, you are least likely to be delayed on nonstop flights. A connection (change of planes) always involves the possibility of a misconnection. On a direct flight (interm

5、ediate stop, no change of planes), the second leg could be delayed or canceled. If you choose a flight with a stop or connection, try to select one stopping at the least-congested enroute airport in order to reduce the risk of delay or misconnection. You may wish to take into consideration the seaso

6、nal variations in weather if you have a choice of connecting cities. For example, airports in the south might have fewer winter snowstorms but more spring and summer thunderstorms. When booking a connection, always check the amount of time between flights. Ask yourself what will happen if the first

7、flight is delayed; if you dont like the answer, pick another flight or ask the agent to “construct” a connection that allows more time. Certain airports are more congested than others are. Also, flights during peak travel times of the day (e.g., 4:00-6:00 p.m.) are more susceptible to delay. Examine

8、 flights to all airports that serve your destination city. Ask about the on-time performance of each flight you are considering. The Department requires the major U.S. airlines to make this information available upon request if you make a reservation through the carrier. These airlines also make the

9、 same information available through their Computer Reservations Systems to consumers booking through travel agents. The Department summarizes on-time performance information of the major U.S. airlines in its monthly Air Travel Consumer Report (). Much more detailed flight de

10、lay information is also available on the web site of the Departments Bureau of Transportation Statistics at /oai. If you are making a reservation close to your departure date, the FAA web site can provide timely information on air traffic and weather-related de

11、lays on a real-time basis. At /ais/jsp/ais.jsp you can subscribe to FAA notifications about current delays at specific airports. Call the airline well ahead of your departure time to check on your flights status. If there is a problem, try to rebook over the telephone. While air

12、lines often try to call to notify you of schedule changes, it may not be possible to do so if the airline becomes aware of the delay only shortly before the flight. It is wise to check. Also, make sure your airlines record of your reservation contains a telephone number where you can be reached, or

13、you will lose any opportunity of being called about a delay or flight change.If your flight is delayed, try to find out how late it will be so that you can evaluate your options. But keep in mind that it is sometimes difficult for airlines to estimate the total duration of a delay during its early s

14、tages. In so-called “creeping delays,” unanticipated developments may occur. Weather that had been forecast to improve can instead deteriorate, or a mechanical problem can turn out to be more complex than initially expected.If the problem is with local weather or air traffic control, all flights wil

15、l probably be late and there is not much you or the airline can do to speed up your departure. If there is a mechanical problem with the plane for your particular flight or if the crew is delayed on an incoming flight, you might be better off trying to arrange another flight, as long as you do not h

16、ave to pay a penalty or higher fare for changing your reservations. (It is sometimes easier to make such arrangements from a pay phone or cell phone than at a ticket counter.) If you find a flight on another airline, ask the first airline to endorse your ticket to the new carrier, which could save y

17、ou a fare increase. Remember, however, that there is no rule requiring an airline to do this. If you are using an electronic ticket, you will probably have to get paper documentation issued before it can be endorsed to another carrier.If your flight is canceled, most airlines will rebook you on thei

18、r next flight to your destination on which space is available, at no additional charge. If this involves a significant delay, find out if another carrier has seats and ask the first airline to endorse your ticket to that carrier. Finding extra seats may be difficult, however, especially over holiday

19、s and other peak travel times. You may also demand a refund for a canceled flight. Each airline has its own policies about what it will do for delayed passengers waiting at the airport. There are no federal requirements regarding these amenities or services. If you are delayed, ask the airline staff

20、 if they will pay for meals or phone calls. Some do not provide any amenities to stranded passengers. Others may not offer amenities if bad weather or something else beyond the airlines control causes the delay. Before you book your flight, you may wish to check the web sites of the larger carriers

21、for their voluntary Customer Service Plans, which list the amenities that those airlines will provide to passengers. Links to those web sites appear on the web site of the Departments Aviation Consumer Protection Division at . Contrary to the belief of some, airlines are not

22、 required to compensate passengers for “damages” when flights are delayed or canceled. Compensation is required by law only when you are “bumped” from a flight that is oversold. Airlines almost always refuse to pay passengers for financial losses resulting from a delayed flight. If the purpose of yo

23、ur trip is to close a potentially lucrative business deal, to give a speech or lecture, to attend a family function, or to be present at any time-sensitive event, you might want to allow a little extra time and take an earlier flight. In other words, airline delays and cancellations are not unusual,

24、 and defensive planning is a good idea when time is your most important consideration应对航班延误大多数航空公司的行程是平安无事;然而,航空公司不保证他们的日程安排,并规划您的旅行时,你应该意识到这一点。有很多事情可以使航班无法按时到达。这些问题,如恶劣天气,导致空中交通延误,超出航空公司的控制。其他如机械维修的需要,无法预测。不过,你可以采取措施,以减少遇到的大多数问题的机会,并限制其影响。预订航班时,记得,早在一天离境是不太可能会比以后的航班延误,部分原因是由于“涟”全天延误的影响。此外,如果早班机延误或取

25、消,则可能有更多的重路由选项。如果您预定当天的最后一次飞行,它被取消,你可以在一夜之间被卡住。在一般情况下,你是最有可能被延迟的直飞航班。连接(飞机的变化),总是会涉及到一个误接的可能性。直航(中间站,飞机没有变化),第二回合可能被推迟或取消。如果您选择停止或连接的飞行,尽量选择在最拥挤的航路机场停车,以减少延误或误接的风险。你不妨考虑到天气的季节变化,如果你有一个连接城市的选择。例如,在南部的机场,可能有较少的冬季暴风雪,但更多的春季和夏季雷暴。预订一个连接时,一定要检查的时间之间的航班数量。问问自己,如果第一个航班延误,会发生什么,如果你不喜欢的答案,选择其他航班或要求代理“建构”一个连接

26、,允许更多的时间。某些机场比别人更拥挤。此外,在旅游高峰时间,一天的航班(如4:00-6:00分),更容易受到拖延。检查所有的机场,为您的目的地城市的航班。问你正在考虑每个航班上的时间性能。该部要求,美国各大航空公司要求提供此信息,如果通过运营商的保留。这些航空公司还通过自己的电脑预订系统相同的信息提供给消费者通过旅行社预订。该部总结时间,美国各大航空公司在其每月的航空旅行消费者报告()的性能信息。 /oai局在该部的运输统计网站上也提供更详细的航班延误信息。如果您保留您的出发日期接近,美国联邦航空局网站htt

27、p:/可以及时提供实时的基础上,对空中交通和天气有关的延误信息。在/ais/jsp/ais.jsp你可以订阅美国联邦航空局的通知,目前在特定机场延误。您的出发时间提前致电航空公司检查您的航班的地位。如果有问题,尝试通过电话重新预订。虽然航空公司经常尝试打电话通知你改变时间,它可能不会有可能这样做,如果航空公司了解成为前不久航班延误的。这是明智的检查。此外,请确保您的预订航空公司的记录包含一个电话号码,你可以达到,或者你会失去任何机会被称为延迟或航班变更。如果您的航班被延误,试图找出这将是多么晚,让您可以评估你的选择。但请记住,它有时是困难的航空公司在其早期阶段,估计总工期延误。在所谓的“爬行的延误,”意料之外的事态发展可能会发生。天气预测改善而不是恶化,或机械问题可以变成比最初预期

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