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1、Management Information Systems, 12e (Laudon)Chapter 13 Building Information Systems1) The most common form of IT-enabled organizational change is automation.Answer: TRUEDiff: 2Page Ref: 489AACSB: Use of ITCASE: ContentObjective: 13.12) Rationalization of procedures describes a radical rethinking of

2、the business models.Answer: FALSEDiff: 2Page Ref: 490AACSB: Reflective ThinkingCASE: ContentObjective: 13.13) Failure to address properly the organizational changes surrounding the introduction of a new system can cause the demise of an otherwise good system.Answer: TRUEDiff: 2Page Ref: 490AACSB: An

3、alytic SkillsCASE: EvaluationObjective: 13.14) TQM describes the measurement of quality as 3.4 defects per million.Answer: FALSEDiff: 2Page Ref: 490AACSB: Reflective ThinkingCASE: ContentObjective: 13.15) Thorough testing is not required if, during the programming stage, the design documents are suf

4、ficiently detailed.Answer: FALSEDiff: 2Page Ref: 499AACSB: Analytic SkillsCASE: AnalysisObjective: 13.26) The system is not in production until conversion is complete.Answer: TRUEDiff: 2Page Ref: 501AACSB: Use of ITCASE: ContentObjective: 13.27) Documentation reveals how well the system has met its

5、original objectives.Answer: FALSEDiff: 3Page Ref: 501AACSB: Use of ITCASE: ContentObjective: 13.28) A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.Answer: TRUEDiff: 2Page Ref: 502AACSB: Use of ITC

6、ASE: ContentObjective: 13.39) A structure chart is a bottom-up chart, showing each level of design, its relationship to other levels, and its place in the overall design structure.Answer: FALSEDiff: 2Page Ref: 503AACSB: Use of ITCASE: ContentObjective: 13.310) Object-oriented development is more inc

7、remental than traditional structured development.Answer: TRUEDiff: 2Page Ref: 504AACSB: Use of ITCASE: ContentObjective: 13.311) Objects are grouped into hierarchies, and hierarchies into classes.Answer: FALSEDiff: 2Page Ref: 504AACSB: Use of ITCASE: ContentObjective: 13.312) CASE tools facilitate t

8、he creation of clear documentation and the coordination of team development efforts.Answer: TRUEDiff: 1Page Ref: 505AACSB: Use of ITCASE: ContentObjective: 13.313) The oldest method for building information systems is prototyping.Answer: FALSEDiff: 2Page Ref: 506AACSB: Use of ITCASE: ContentObjectiv

9、e: 13.414) Prototyping is more iterative than the conventional lifecycle.Answer: TRUEDiff: 2Page Ref: 507AACSB: Use of ITCASE: ContentObjective: 13.415) A problem with prototyping is that the systems constructed using this method may not be able to handle large quantities of data in a production env

10、ironment.Answer: TRUEDiff: 2Page Ref: 507AACSB: Use of ITCASE: ContentObjective: 13.416) End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle.Answer: TRUEDiff: 1Page Ref: 509AACSB: Use of ITCASE: ContentObjective: 13.417) One advant

11、age of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements.Answer: FALSEDiff: 1Page Ref: 509AACSB: Use of ITCASE: ContentObjective: 13.418) In some forms of outsourcing, a company hi

12、res an external vendor to create the software for its system, but operates the software on its own computers.Answer: TRUEDiff: 1Page Ref: 510AACSB: Use of ITCASE: ContentObjective: 13.419) A primary benefit of offshore outsourcing is that this can substantially reduce hidden costs.Answer: FALSEDiff:

13、 1Page Ref: 511AACSB: Use of ITCASE: ContentObjective: 13.420) Systems development activities always take place in sequential order.Answer: FALSEDiff: 2Page Ref: 514AACSB: Use of ITCASE: ContentObjective: 13.521) What is the primary driving factor in firms to select domestic outsourcing firms to bui

14、ld system solutions?A) to take advantage of technical skills the firm does not haveB) to save labor costsC) to avoid change management issuesD) all of the aboveAnswer: ADiff: 2Page Ref: 511AACSB: Reflective ThinkingCASE: ContentObjective: 13.422) The four kinds of structural organizational change en

15、abled by IT, in order from least to most risky, areA) rationalization, automation, reengineering, and redesigning. B) rationalization, automation, reengineering, and paradigm shift. C) automation, rationalization, reengineering, and paradigm shift. D) automation, redesigning, restructuring, and para

16、digm shift. Answer: CDiff: 2Page Ref: 489AACSB: Analytic SkillsCASE: AnalysisObjective: 13.123) Business processes are analyzed, simplified, and redesigned inA) business process redesign.B) rationalization of procedures.C) automation.D) paradigm shifts.Answer: ADiff: 2Page Ref: 490AACSB: Reflective

17、ThinkingCASE: ContentObjective: 13.124) In automationA) business processes are simplified.B) business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks.C) standard operating procedures are streamlined to remove bottlenecks.D) employees are enabled to perform thei

18、r tasks more efficiently.Answer: DDiff: 2Page Ref: 489AACSB: Reflective ThinkingCASE: ContentObjective: 13.125) A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to

19、 gradually improve its efficiency over time. This is an example ofA) automation.B) rationalization of procedures.C) paradigm shift.D) business process redesign.Answer: BDiff: 2Page Ref: 490AACSB: Analytic SkillsCASE: AnalysisObjective: 13.126) An upscale organic foods grocery chain is implementing a

20、n information system that will enable it to add same-day home delivery of groceries to its customers. This is an example ofA) automation.B) rationalization of procedures.C) paradigm shift.D) business process redesign.Answer: CDiff: 2Page Ref: 490AACSB: Analytic SkillsCASE: AnalysisObjective: 13.127)

21、 In order, what are the first three steps in BPM?A) (1) identifying processes for change, (2) analyzing existing processes, (3) designing the new processB) (1) analyzing existing processes, (2) identifying processes for change, (3) designing the new processC) (1) identifying processes for change, (2

22、) designing the new process, (3) implementing the new processD) (1) analyzing processes to change (2) designing the new process, (3) measuring the optimized processAnswer: ADiff: 2Page Ref: 492-493AACSB: Reflective ThinkingCASE: ContentObjective: 13.128) _ provide(s) a methodology and tools for deal

23、ing with the organizations ongoing need to revise and optimize its numerous business processes. A) Business process redesignB) Business process managementC) CASE toolsD) TQMAnswer: BDiff: 3Page Ref: 491AACSB: Reflective ThinkingCASE: ContentObjective: 13.129) The idea that the achievement of quality

24、 control is an end in itself describes a main concept ofA) BPM.B) BPR.C) six sigma.D) TQM.Answer: DDiff: 3Page Ref: 490AACSB: Reflective ThinkingCASE: ContentObjective: 13.130) Which process develops a detailed description of the functions that a new information system must perform?A) feasibility st

25、udyB) requirements analysisC) systems designD) test plan developmentAnswer: BDiff: 2Page Ref: 497AACSB: Use of ITCASE: ContentObjective: 13.231) The entire system-building effort is driven byA) organizational change.B) feasibility studies.C) the information value chain.D) user information requiremen

26、ts.Answer: DDiff: 2Page Ref: 497-498AACSB: Analytic SkillsCASE: AnalysisObjective: 13.332) Systems designA) describes what a system should do to meet information requirements.B) shows how the new system will fulfill the information requirements.C) identifies which users need what information, where,

27、 when and how. D) is concerned with the logical view of the system solution. Answer: BDiff: 2Page Ref: 498AACSB: Use of ITCASE: ContentObjective: 13.233) System design specifications that address the category of database design issues will include specifications forA) transaction volume and speed re

28、quirements.B) data entry.C) job design.D) program logic and computations.Answer: ADiff: 3Page Ref: 498AACSB: Use of ITCASE: ContentObjective: 13.234) Enabling organizations to make continual improvements to many business processes and to use processes as the fundamental building blocks of corporate

29、information systems is the goal ofA) business process management.B) business process redesign.C) workflow engineering.D) workflow management.Answer: ADiff: 3Page Ref: 491AACSB: Reflective ThinkingCASE: ContentObjective: 13.135) Transferring data from a legacy system to the new system would be define

30、d by which category of system design specifications?A) inputB) databaseC) manual proceduresD) conversionAnswer: DDiff: 3Page Ref: 498AACSB: Use of ITCASE: ContentObjective: 13.236) Determining methods for feedback and error handling would be defined by which category of system design specifications?

31、A) training and documentationB) user interfaceC) manual proceduresD) security and controlsAnswer: BDiff: 3Page Ref: 498AACSB: Use of ITCASE: ContentObjective: 13.237) Unit testingA) includes all the preparations for the series of tests to be performed on the system.B) tests the functioning of the sy

32、stem as a whole in order to determine if discrete modules will function together as planned.C) tests each program separately.D) provides the final certification that the system is ready to be used in a production setting.Answer: CDiff: 1Page Ref: 499AACSB: Use of ITCASE: ContentObjective: 13.238) Sy

33、stem testingA) includes all the preparations for the series of tests to be performed on the system.B) tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.C) tests each program separately.D) provides the final certification that t

34、he system is ready to be used in a production setting.Answer: BDiff: 2Page Ref: 499AACSB: Use of ITCASE: ContentObjective: 13.239) Acceptance testingA) includes all the preparations for the series of tests to be performed on the system.B) tests the functioning of the system as a whole in order to de

35、termine if discrete modules will function together as planned.C) tests each program separately.D) provides the final certification that the system is ready to be used in a production setting.Answer: DDiff: 1Page Ref: 499AACSB: Use of ITCASE: ContentObjective: 13.240) In a parallel conversion strateg

36、y, the new systemA) is tested by an outsourced company.B) replaces the old one at an appointed time.C) and the old are run together.D) is introduced in stages.Answer: CDiff: 2Page Ref: 500AACSB: Use of ITCASE: ContentObjective: 13.241) In the direct cutover conversion strategy, the new systemA) is t

37、ested by an outsourced company.B) replaces the old one at an appointed time.C) and the old are run together.D) is introduced in stages.Answer: BDiff: 1Page Ref: 500AACSB: Use of ITCASE: ContentObjective: 13.242) Changes in hardware, software, documentation, or production to a production system to co

38、rrect errors, meet new requirements, or improve processing efficiencies are termedA) compliance.B) production.C) maintenance.D) acceptance.Answer: CDiff: 2Page Ref: 501AACSB: Use of ITCASE: ContentObjective: 13.243) In what stage of systems development are design specifications created?A) systems an

39、alysisB) systems designC) testingD) conversionAnswer: BDiff: 2Page Ref: 501AACSB: Use of ITCASE: ContentObjective: 13.244) The primary tool for representing a systems component processes and the flow of data between them is theA) data dictionary.B) process specifications diagram.C) user documentatio

40、n.D) data flow diagram.Answer: DDiff: 2Page Ref: 502AACSB: Use of ITCASE: ContentObjective: 13.345) To understand and define the contents of data flows and data store, system builders useA) a data dictionary.B) process specifications diagrams.C) user documentation.D) data flow diagrams.Answer: ADiff

41、: 3Page Ref: 503AACSB: Use of ITCASE: ContentObjective: 13.346) To show each level of a systems design, its relationship to other levels, and its place in the overall design structure, structured methodologies useA) structure charts.B) Gantt and PERT charts.C) process specifications.D) data flow dia

42、grams.Answer: ADiff: 2Page Ref: 503AACSB: Use of ITCASE: ContentObjective: 13.347) An entire information system is broken down into its subsystems by usingA) high-level data flow diagrams.B) low-level data flow diagrams.C) process specifications.D) structured diagrams.Answer: ADiff: 2Page Ref: 502AA

43、CSB: Use of ITCASE: ContentObjective: 13.348) In object-oriented developmentA) the class is used as the basic unit of systems analysis and design. B) an object is a collection of data that is acted on by external processes. C) processing logic resides within objects. D) a strict, step-by-step develo

44、pment process is essential. Answer: CDiff: 2Page Ref: 504AACSB: Analytic SkillsCASE: EvaluationObjective: 13.349) In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related?A) Degree would be a sister class to Mathematics and Physi

45、cs.B) Degree is a superclass to Mathematics and Physics.C) Mathematics and Physics would be ancestors to Degree.D) Degree would be a subclass to Mathematics and Physics.Answer: BDiff: 2Page Ref: AACSB: Analytic SkillsCASE: AnalysisObjective: 13.350) Object-oriented modeling is based on the concepts

46、ofA) objects and relationships.B) classes and objects.C) class and inheritance.D) objects and inheritance.Answer: CDiff: 2Page Ref: 504AACSB: Use of ITCASE: ContentObjective: 13.351) Object-oriented development could potentially reduce the time and cost of writing software becauseA) object-oriented

47、programming requires less training.B) iterative prototyping is not required.C) objects are reusable.D) a single user interface object can be used for the entire application.Answer: CDiff: 2Page Ref: 505AACSB: Use of ITCASE: ContentObjective: 13.352) CASE tools automateA) documentation.B) code genera

48、tion.C) creating data dictionaries.D) all of the above.Answer: DDiff: 2Page Ref: 505AACSB: Use of ITCASE: ContentObjective: 13.353) The oldest method for building information systems isA) component-based development.B) prototyping.C) object-oriented development.D) the systems development lifecycle.A

49、nswer: DDiff: 2Page Ref: 506AACSB: Use of ITCASE: ContentObjective: 13.454) In the traditional systems development lifecycle, end usersA) are important and ongoing members of the team from the original analysis phase through maintenance.B) are important only in the testing phases.C) have no input.D)

50、 are limited to providing information requirements and reviewing the technical staffs work.Answer: DDiff: 2Page Ref: 506AACSB: Use of ITCASE: ContentObjective: 13.455) In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in

51、the next stage begun?A) traditionalB) prototypingC) RADD) all of the aboveAnswer: ADiff: 1Page Ref: 506-507AACSB: Use of ITCASE: ContentObjective: 13.456) As a technical project manager you have decided to propose implementing a prototyping methodology for a small Web-based design project. What is t

52、he order of steps you will follow in this project?A) Develop the prototype; use the prototype; revise and enhance the prototype.B) Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype.C) Define the requirements, develop solutions, select the best pro

53、totype, and implement the prototype.D) Define the requirements, develop the prototype, revise and enhance the prototype.Answer: BDiff: 2Page Ref: 507AACSB: Analytic SkillsCASE: SynthesisObjective: 13.557) A systems building approach in which the system is developed as successive versions, each versi

54、on reflecting requirements more accurately, is described to beA) end-user oriented.B) iterative.C) object-oriented.D) agile.Answer: BDiff: 2Page Ref: 507AACSB: Use of ITCASE: ContentObjective: 13.458) Which type of fourth-generation language tools are end-users most likely to work with?A) report gen

55、erators and query languagesB) report generators and application generatorsC) PC software tools and query languagesD) PC software tools and report generatorsAnswer: CDiff: 3Page Ref: 509AACSB: Use of ITCASE: ContentObjective: 13.459) Which type of fourth-generation language tool contains preprogrammed modules that can be used to create entire applications?A) PC software toolsB) report generator

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