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1、书山有路勤为径,学海无涯苦作舟。祝愿天下莘莘学子:学业有成,金榜题名!语言类考试复习资料大全剑桥商务英语中级模拟109剑桥商务英语中级模拟109READINGPART ONE A Salinas outlines the key qualities of good management m this autobiography. He believes that decisions should be based on facts, not opinions; that peoples strengths should be exploited; and that disagreement i
2、s sometimes necessary. But the main point he makes is that leadership means performing well at all times and setting a good example B In this collection of essays, top business leaders predict how businesses will change over the next few years. They analyse changes in business and society and their
3、efforts on job markets, as well as taking a look at possible strengths and weaknesses of leading economics and their currencies. This collection outlines a vision of tomorrows business world and the type of leaders that will be required. C This book is a well-researched study of the problem of leade
4、rship in global quoted companies, 160 international business leaders were asked how they added value to their companies and their answers form the main part of this book. Both managers and companies are analysed in order to show how they cope with difficult issues. A useful book for all senior manag
5、ers. D 100 well-known US business leaders through this century are described in this book, which analyses how their fortunes were made and sometimes lost. The background, business career, character and personal life of each individual are outlined, creating an impressive collection of biographies an
6、d an excellent reference work. 1. This book looks at how large companies deal with various problem areas.答案:C2. In this book you learn about the lives of business leaders from the past.答案:D3. This is a book about one business leaders experiences.答案:A4. This book describes both successes and failures
7、.答案:D5. This book suggests probable trends in the business world.答案:B6. The writer of this book gives his personal views of what makes a good business leader.答案:A7. This book is based on interviews with business leaders.答案:CPART TWO Decision Making Psychology Made Simple Decisions decisions! Underst
8、anding decision making psychology can enable you to reach a conclusion quicker. Whether its choosing a holiday destination, or project to fund. youll find this outline of decision making psychology a useful addition to your management toolkit. Making up your own mind should (in theory at least) be t
9、he easiest after all, theres only one person involved! So well skip onto the more challenging area of group decision making. Somehow. out of the personality clashes,power struggles and hidden agendas, a perfect solution is expected to emerge. In group decision making, there are a number of methods t
10、hat can be applied, 1 The methods that are closer to the directive range, mean that the decision is made by a limited, small number of decision makers in the group. The methods that are lower on the spectrum.towards the participatory range, mean that the decision is made by all the parties involved.
11、 Individual Dominance is where one person in the group has the authority or power to make the final decision. Minority Minority usually takes the form of decisions delegated from larger groups and made by sub-committees. Majority Rules usually involve the group voting on the alternatives and the alt
12、ernative receiving the most votes, wins. Consensus is achieved through group discussion of the alternatives, where every group member can agree on an option and commit to the outcome. Directive decision making is great when time is tight and decisions need made fast, The risk is that decisions made
13、by one person are owned by one person. People affected by the decision can soon make their feelings known by their actions. 2 If there is a low or negative bank account between people involved, there may be trouble ahead! 3 In simple terms, people want to be involved.Regardless of power or status, k
14、nowing you have control and influence over your working life increases satisfaction and productivity. It is well known in the caring professions that offering choice helps speed recovery. The bed-bound patient who is asked whether they want their curtains open or closed, or has a plant to care for.
15、fares better than those whose life is entirely managed by other people,Involving more people in decision making is risky. It takes more time. It requires skilled facilitation. It doesnt guarantee success. 4 Decision making psychology is simple-involvement gets results. Although power struggles, pers
16、onality clashes and hidden agendas are scary territory, over time,power dissipates, people get on and agendas become more transparent. 5 The decision to work this way is yours! ATo increase your chance of a decision being accepted, a more participatory approach is recommended. BBut what it does do,
17、is increase the likelihood of decisions being owned and acted upon by enough people for a positive change to be effected. CThese methods map out along a spectrum,from directive to participatory decision making. DInvest some time in learning group decision making techniques and getting facilitation e
18、xperience and you will get results. EIf there is a high emotional bank account between people involved, the decision may be accepted although not liked. FCorporate executives have come to learn that to be effective, doing good must be grounded in a firms long-term strategy. GSo well skip onto the mo
19、re challenging area of group decision making. 1.答案:C做题时首先要清楚,选项C中的指代性信息“these methods”一定需要在其前或后有线索来说明指代的具体内容。从第8个空格所在的上下文看,其前一句“there are a number of methods that can be applied”提到了核心词“methods”,而其后两句分别再次出现了该核心词,而且还有三个在题干C出现的词“directive”、“participatory”和“spectrum”(“The methods that are closer to dire
20、ctive range”“the methods that are lower。on the spectrum,towards the participatory range”),因此可以判断C是本题的答案。2.答案:E本题的关键也在于理解空格处与其前后句子间的逻辑关系。在空格前一句说到“受决策影响的人可以通过行动显示其情感”,而之后一句则是一个条件假设“如果在相关人员之间的情感账户储蓄低或呈赤字,就会有麻烦。”(If there is a low or negative bank account between people involved,there may be trouble ahe
21、ad!),选项E也给的是一个条件假设(If there is a highbank account between people involved),情景相反,与它形成对比,故本题选E。3.答案:A本题作为段首句,解题的关键主要看空格后的句子所表达的意思,“简而言之,人们想参与进来”,这说明其前一句是有关人们参与到什么事物或过程中来的。用短语“In simple terms”做引子,往往表示其后面的句子是对前面所说内容进行解释,句子意思一样,只不过换了一种说法而已。选项A中的“a (more):participatory approach”意思就是have people involved,因此
22、选A。4.答案:B选项B用转折词“But”引出,说明表达的意思与前面完全不同,从强调结构“what it does do”(它的确做到的)可推断前面一句应该是“what it does not do”,表示做不到的。在第11空的前面我们看到的句子是“It doesnt guarantee success”(它不确保成功),正好与选项B所表达的意思形成对比,因此可以毫不犹豫地选择B。5.答案:D本题所在段落是文章的结尾,作者首先总结说“决策心理比较简单参与得到结果”,然后指出,虽然有如权利斗争、性格冲突等各种问题,但是逐渐地,“权利淡化,人们融洽相处,议事日程变得更透明,”在这样的前提下,作者再
23、做出选项D所描述的假设,就显得自然而然了。PART THREE THE DIFFICULTIES OF MANAGING A SMALL BUSINESS The organizational weaknesses that entrepreneurs have to deal with every day would cause the managers of a mature company to panic, Andrew Bidden wrote recently in Boston Business Review. This seems to suggest that the lea
24、ders of entrepreneurial or small businesses must be unlike other manages, or the problems faced by such leaders must be the subject of a specialized body of wisdom, or possibly both. Unfortunately, neither is true. Not much worth reading about managing the entrepreneurial or small business has been
25、written, and the leaders of such businesses are made of flesh and blood, like the rest of us. Furthermore, little has been done to address the aspects of entrepreneurial or small businesses that are so difficult to deal with and so different from the challenges faced by management in big business. I
26、n part this is because those involved in gathering expertise about business and in selling advice to businesses have historically been more interested in the needs of big business. In part, in the UK at least, it is also because small businesses have always preferred to adapt to changing circumstanc
27、es. The organizational problems of entrepreneurial or small businesses are thus forced upon the individuals who lead them. Even more so than for bigger businesses, the old saying is true-that people, particularly those who make the important decisions, are business most important asset. The research
28、 that does exist shows that neither money nor the ability to access more of it is the major factor determining growth. The main reason an entrepreneurial business stops growing is the lack of management and leadership resource available to the business when it matters. Give an entrepreneur an experi
29、enced, skilled team and he or she will find the funds every time. Getting the team, though, is the difficult bit. Part of the problem for entrepreneurs is the speed of change that affects their businesses. They have to cope with continuous change yet have always been suspicious about the latest mana
30、gement solution. They regard the many offerings from business schools as out of date even before they leave the planning board and have little faith in the recommendations of consultants when they arrive in the hands of young, inexperienced graduates. But such impatience with management solutions do
31、es not mean that problems can be left to solve themselves. However, the leaders of growing businesses are still left with the problem of who to turn to for advice. The answer is horribly simple: leaders of small businesses can ask each other. The collective knowledge of a group of leaders can prove
32、to be enormously helpful in solving the specific problems of individuals. One leaders problems have certainly been solved already by someone else. There is an organization called KITE which enables those responsible for small businesses to meet. Its members, all of whom are chief executives, go thro
33、ugh a demanding selection process, and then join a small group of other chief executives. They come from a range of business sectors and each offers a different corporate history. Each group is led by a moderator, an independently selected businessman or woman who has been specially trained to head
34、the group. Each member takes it in turn to host a meeting at his or her business premises and, most important of all, group discussions are kept strictly confidential. This encourages a free sharing of problems and increases the possibility of solutions being discovered. 1. What does the writer say
35、about entrepreneurs in the first paragraph?A.It is wrong to assume that they are different from other managers.B.The problems they have to cope with are specific to small businesses.C.They find it difficult to attract staffs with sufficient expertise.D.They could learn from the organizational skills
36、 of managers in large companies.答案:A2. According to the second paragraph, what has led to a lack of support for entrepreneurs?A.Entrepreneurs have always preferred to act independently.B.The requirements of big businesses have always taken priority.C.It is difficult to find solutions to the problems
37、 faced by entrepreneurs.D.Entrepreneurs are reluctant to provide information about their businesses.答案:B3. What does the writer say about the expansion of small businesses?A.Many small businesses do not produce enough profits to finance growth.B.Many employees in small businesses have problems worki
38、ng as part of a team.C.Being able to recruit the right people is the most important factor affecting growth.D.Leaders of small businesses lack the experience to make their companies a success.答案:C4. What does the writer say is an additional problem for entrepreneurs in the fourth paragraph?A.They re
39、ly on management systems that are out of date.B.They will not adopt measures that provide long-term solutions.C.They have little confidence in the business advice that is available.D.They do not take market changes into account when drawing up business plans.答案:C5. What does the writer say the membe
40、rs of the KITE organization provide?A.Advice on how to select suitable staff.B.A means of contacting potential clients.C.A simple checklist for analyzing problems.D.Direct experience of a number of industries.答案:D6. The writer says that KITE groups are likely to succeed because _.A.Members are able
41、to elect their leader.B.The leaders have received extensive training.C.Members are encouraged to adopt a critical approach.D.Information is not passed on to non-members.答案:APART FOUR The move to self-service has meant that in many shops, fewer tasks are now performed by store assistants.Typical task
42、s which remain are making sure that shelves and counters are fully 1 taking the customers payment, and 2 the purchases.However, in some shops, the more traditional selling skills are still important.In larger stores, it is normal for a range of 3 to be rotated among staff, giving greater work variet
43、y. Every customer has different 4 and different reasons for coming into the store.Some know 5 what they want, ask for it and buy it.Many, however,are not sure, and if they are not 6 correctly they may go somewhere else to buy.The store assistant must 7 when and how to offer help, and gain the custom
44、ers confidence with the 8 amount of questioning about what they are looking for.They can then give information and advice about the products which might 9 the customers requirements.This demands both communication skills and knowledge of the product.Finally, they have to persuade the customer to mak
45、e the 10 to buy, and close the deal If the customer is just 11 the store assistant needs to offer efficient and friendly service, hoping that the customer will return when he or she is ready to buy.It is worth remembering that many stores depend on their 12 customers for a large part of their 13 . T
46、he actual tasks of a store assistant vary with the type of goods sold.In a mens outfitters these could include 14 a customer for a suit.In an electronics store,it is vital to be able to 15 how a computer or hi-fi unit works and to ensure that the customer has any accessories they might need. 1.A.sto
47、redB.providedC.stockedD.packed答案:C解析 这里是在形容店员以前的基本职责,首先就是要确保货物整齐码好。故选C。2.A.watchingB.surroundingC.enclosingD.covering答案:A解析 和上题类似,这里也是在形容店员以前的基本职责,这里想表达的意思是监视购买。故选A。3.A.actsB.dutiesC.requirementsD.actions答案:B解析 根据上下文,这里需要表达工作职责。故选B。4.A.needsB.necessitiesC.targetsD.incentives答案:A解析 根据句意理解这里说明不同的消费者有不
48、同的需求,不同的进店原因。因此,这里需要一个表示需要的词语。故选A。5.A.obviouslyB.surelyC.carefullyD.exactly答案:D解析 根据句意理解,有些顾客很清楚自己想要什么,然后就买什么。这里需要一个表示清楚方面的词语。故选D。6.A.conductedB.treatedC.servicedD.controlled答案:C解析 根据句意理解,这里说明大部分顾客毫无目的,如果服务得不好,他们就会去别家。因此,这里需要填写服务的词语。故选C。7.A.assessB.validateC.testD.question答案:A解析 这里采用排除法。c和D意思类似,选项B的
49、意思是“使有效”,放在此处,不合适。选项A的意思是“评价,估计”。放在这里的意思是:店员必须自己评价何时提供服务,以及如何提供服务。故选A。8.A.adequateB.calculateC.rightD.just答案:C解析 根据文义理解,这里需要说明合适数量的问题,以确定顾客需要什么。故选C。9.A.balanceB.suitC.equalD.reach答案:B解析 根据句意,这里是说正合消费者的要求,因此,这里需要填入表示“适合,合适”的词语。故选B。10.A.decisionB.conclusionC.contractD.engagement答案:A解析 make the decisio
50、n to do固定短语,意思是“下定决心做某事”。故选A。11.A.reviewingB.observingC.lookingD.watching答案:C解析 根据句意理解,这里表示如果消费者仅仅只是看,因此,此处需要一个表示看的词语。A选项意思是“复习,检查”,B和D选项意思是“观察”,意思都不对。故选C。12.A.regularB.constantC.continuousD.fixed答案:A解析 根据意思,这里需要填入固定消费者,也就是熟客。故选A。13.A.proceedsB.businessC.assetsD.dealings答案:B解析 选项A意思是“程序,手续”,选项B意思是“生
51、意”,选项C意思是“资产”,选项D意思是“交易”。这里符合意思的应该是B,指的是这些商店的营业额。故选B。14.A.gradingB.ratingC.estimatingD.measuring答案:D解析 measure这里的意思是量体裁衣,表示给顾客量尺寸。故选D。15.A.presentB.proveC.demonstrateD.acknowledge答案:C解析 这里需要使用一个表示“演示、展示”的词语。故选C。PART FIVE A Memo to Some Marketing Directors Re: New Ad Campaign Development of our next
52、magazine advertising campaign is underway, our new advertising firm, Marshall and Dupree, has have prepared two contrasting 34. approaches for us to consider. We must ought choose between these two35. concepts at this stage so that Marshall and Dupree can continue the36. development of our choice. D
53、evelopment of two both approaches beyond this37. stage is prohibitively expensive. Therefore, I am enclosing two sketches which38. are intended to give you an my idea of what the final, photographed ads39. would look like. As you will see from the first sketch, this ad reflects our40. the traditiona
54、l advertising approach of presenting our automobiles in an41. attractive setting that would appeal to affluent customers. This particular42. ad shows our spirit model and they associates it with an active, sporting couple.43. To using a new departure for the second ad, Marshall and Dupree has respon
55、ded44. it to the current demand for high quality workmanship, The quote from the45. assembly line worker is intended to instill confidence in the excellence ofour products. In addition, the ad has the effect of humanizing our company in theeyes of the public.1.答案:ought must相当于ought to。2.答案:CORRECT 没有错误。3.答案:two two与both重复,去掉。4.答案:CORRECT没有错误。5.答案:myan与my同修饰idea,重复。6.答案:CORRECT 没有错误。7.答案:the the与our不同用。去掉the8.答案:CORRECT 没有错误。9.答案:theyassociate的主语是This particular ad show,不是they。10.答案:to using是动词ing形式,去掉to。11.答案:itrespond to,对作出反应。12
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