外贸邮件模板大全

1、1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from usersconfirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully

2、2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here inthe U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We

3、 look forward to hearing from you soon.Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices

4、 and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in yourquotation is

5、too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you

6、for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for y

7、our order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respe

8、ct to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prep

9、ared to give yourproduct a trial, provided you can guarantee delivery on or before the 20th of September. The enclosedorder is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellationof the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you ve

10、ry much for your order of June 15 for 200 Deer Mountain Bikes. We willmake everypossible effort to speed up delivery. We will advise you of the date of dispatch. We are at your serviceat all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, pl

11、ease open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of theL/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms.

12、According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit forUS$ 50,000 in your favor, validuntil Sep. 20. Please advise us by fax when the order has beenexecuted.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that

13、 in spite of our effort, we are unable to guarantee shipment by the agreeddate due to a strike at our factory. We are afraid that your L/Cwillbe expire before shipment.Therefore, please explain our situation to your customers and secure their consent to extend the L/C toSept.30.Sincerely11. 同意更改信用证G

14、entlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Pleasekeep us abreastof any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs:

15、 Sept. 25, 2001Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply t

16、he goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen: Sept. 30, 2001In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship tha

17、t developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2001We are sorry that causescompletely beyond your control have made it impossible

18、for you to keep theshipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find itnecessary to cancel our order. Unfortunately, our buyers cannot wait indefinitelyfor the units. We aresorry that it is necessaryto take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen

19、: Oct. 2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ships arrival.Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2001Upon arrival of your s

20、hipment, the ships agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ships agents, that these units are damaged a

21、nd quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course. Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2001Thank you for informing us of the damaged shipment. Since the units were packed with the best of care,we can only assume that the cases were hand

22、led roughly. We therefore urge you to lodge your claimwith the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into the matter.It appears that the fault lies with the packaging materials used. We have