如何做一名的部门经理（How to be a department manager）

1、如何做一名的部门经理（How to be a department manager）How to be a good Department Manager (excerpt)First, the professional quality of outstanding managers1. introduction2. the soldier who wants to be a marshal is a good soldier - CEO Ten Commandments3., the image of good managers4., the meaning and key quality

2、of leadership5., four styles of leadershipSecond talk about the new manager1. the work to be done at the beginning of your office2. from staff to Department Manager3. at the beginning of office4., how to ensure victory in the first battle?Chapter 3 cognition of role of excellent Department Manager1.

3、 iceberg theory of excellent Department ManagerThe three roles of the 2. Department ManagerFive basic skills of the 3. Department ManagerFourth, talk about how to get along with your boss1. introduction2. master the bosss psychology3. eight principles to get along with your boss4. deal with differen

4、t types of bosses5. how to give advice to the boss6., treat rejection correctlyFifth, how to lead the subordinates (above)1. understand the hierarchy of subordinates2. management deployment3., profit driven subordinatesSixth, how to lead subordinates (middle)1., improve the effectiveness of subordin

5、ates2. good at communicating with subordinates3. assign the work effectively to subordinatesSeventh, how to lead subordinates (next)1. strict discipline2. evaluate subordinates3. put an end to rumours4. handling of other problemsEighth, power and prestige1. introduction2., the necessary ability to e

6、xercise power3., the misunderstanding of the use of power4. personal power is not equal to personal prestigeNinth, talk about how to be a good coachThe role of the 1. Department Manager in coaching2. coaching strategies and plans3. mandateTenth, dealing with conflicts1. what is conflict?2. conflict

7、resolution strategy3. countermeasures for dealing with conflicts between departmentsEleventh, talk about career development plan1. introduction2. how do you like your job?3. personal career planning4. talent echelon program5., cultivate and improve the quality of leadershipTwelfth talk about buildin

8、g blocks for success1. Self Leadership2. reduce stress3., grasp and create opportunities for advancement4. learn from failure5. course summaryFirst, talk about the professional quality of outstanding managersemphasis of this talkUnderstanding of leadershipThe image of Department ManagerFour styles o

9、f leadershipUnderstanding of leadershipWhat is leadership?A department manager is a manager, a leader. In traditional understanding, the duty of a leader is to supervise, monitor and supervise subordinates to ensure that they can do the work correctly. In fact, this is a wrong understanding. A good

10、businessman is not necessarily a good leader, but with energy, passion, motivation, empowerment and many other abilities and factors to make a good leader.Key qualities of leadershipThe activityAs a leader, first of all, they should be energetic and passionate, and only in this way can they lead the

11、ir subordinates to complete their tasks.The incentiveLeaders should be good at mobilizing the enthusiasm of subordinates, encouraging subordinates to develop their abilities, and fully tap the teams maximum potential.The keen feelingLeaders need to be competitive and have a keen sense of speed. Even

12、 in the fierce competition, we can always focus on both enterprise benefit and customers benefit.The ability to performEven better goals can be achieved through execution. Leaders are not only good at thinking, but also good at action. Not only the desire to act urgently, but also the ability to con

13、tinue to carry out it.The difference between a leader and a management department managerThere are similarities and differences between leading and managerial department managers.Table 1-1 the difference between leader and Department ManagerLead Department ManagerDo the right thing, do the right thi

14、ngSuccessful results can improve efficiencyFocus on the future and focus on the presentThe challenge for new practices, through the status quo, engaged in administrative managementWith people with heart, convincing people to regulate the management systemIt must be pointed out that both leadership a

15、nd department managers are skills that can be learned.self checkXiao Zhang and Xiao Wang have different views on the role of leadership. Who do you agree with?1. Xiao Zhang: the role of leadership is to control the whole department.Xiao Wang: the role of leadership is to help the whole department.2.

16、 Xiao Zhang: leaders should make things complicated before they can show the level.Xiao Wang: leaders need to simplify complex matters. This is the highest level.3. Xiao Zhang: the leader is the ruler of the department.Wang: leadership is the Departments accelerator, is the source of power._(see ref

17、erence answer 1-1)Four styles of leadershipExcellent typeThe basic orientation of excellence is that as long as you work hard, you can get feedback and reward accordingly.Table 1-2 characteristics of outstanding style and performance at that timeThe style of excellence is characterized by the perfor

18、mance of the time Idealized goalsTrustHigh standards?Development orientation gives subordinates the opportunity to exerciseAcceptance instructionsDo you always respond to requests or give too much help?The goal is unrealisticCredulityExcessive criticismSacrifice actions for trainingNot active enough

19、Too much promise cannot be saidAction typeThe basic orientation of action is that if you want something to happen, take immediate action to make it happen.Table 1-3 characteristics of action style and performance at that timeThe characteristics of the action style, over the performance of the timeGr

20、oundbreakingQuick action!Willing to take risks?With confidence?Provide instructionsInspire othersFocus on achievementThe assertion? Too many plansImpulseGambling?Proud manExcessive control of othersExcessive excitementMay disregard valuesControlled conversationRationalThe basic orientation of reason

21、 is to use the available resources to build the future carefully and systematically on the basis of the past.Table 1-4 characteristics of sensible style and performance at that timeThe characteristics of a rational style over the performance of that timeComprehensiveAttention to detailEmphasis analy

22、sisComposureFortitudeWell organizedPay attention to cost? Excessive time?You might get pickyOver analysis without actionCold and impersonalLack of elasticityWith compulsion?ParsimonyHarmonious typeThe basic orientation of harmony is that individuals receive rewards and self success is based on the s

23、atisfaction of other peoples needs and emotions.Table 1-5 characteristics of harmonious style and performance at that timeThe characteristics of a harmonious style, after the performance of the timeResilient?Listen widelyEnthusiasmSensitiveCommunicate by empathyNegotiationA sense of humor, aimlessAn

24、 indiscriminate judgementPush others too much for advicePander too much to othersUnable to express strong opinionsMaybe too much compromiseIt may minimize seriousnesscase(the marketing manager listens to the subordinates report on the promotion of air conditioning right away)Manager Li: are you read

25、y for the promotion next Saturday?Wang: on the whole, the preparation is good, we have coordinated with the national 40 dealers, unified in the next Saturday morning to launch frequency air conditioning promotion strategy.Manager Li: very good. After this event, we can at least increase the market s

26、hare of the 20% variable frequency air conditioner!Wang: I just dont know whether the production department and the transportation department can guarantee that all the promotional products are in place before the formal promotionManager Li: no problem. (pick up the phone and call the manager in cha

27、rge of production and transportation)Manager Li: is Ma manager here? Im manager of the marketing department. About the companys sales promotion next Saturday. We are ready here. Can you guarantee delivery in time?Manager Ma: we have made the corresponding arrangement, the production is absolutely gu

28、aranteed.Manager Li: I see. Thank you!Li Jingli (putting off the phone): how else is the poster printing going?Xiao Liu: its in progress now, but because we have to be in a hurry, Im worried about whether they can deliver on time, and the price is very low. They cant make any money at all.Mr. Li: Ne

29、edless to say, the key problem in Zhaozhuren printing factory, send him your best buy some tea tomorrow.Liu: but. Manager Li (interrupted Xiao Liu): Well, do as I tell you!The manager in this case is a typical action leader.Table 1-2 responses to different styles of superiors and subordinatesExcelle

30、nce, action, reason, harmonySuperior subordinates, superiors, subordinates, subordinates, subordinatesExpress loyalty and sincere attitudeGive priority to teamworkTry to shareFair playShow value; reflect quicklyPerformance abilityIndependent operationExpress confidence directlyProvide independent op

31、portunitiesReward achievementDetermine rangeEncourage pioneering attitudes and respectObey the rules and regulationsLogicBe attentive and coherentHave systemnatureAttention to detailObjective and reasonableConsistent and sociableMature sophisticationBe particular about your businessInfectious, frien

32、dly and kindExpress understandingRich informationElasticShow a sense of humorsummaryThis talk mainly introduces the professional quality of the excellent Department manager. First，On the leadership of the cognitive concept, leaders, leaders should have the basic quality, leadership and management de

33、partment manager and the difference between; secondly, the Department Managers image, respectively, personal qualities, organizational ability and interpersonal communication are elucidated one by one then introduced; become ten excellent Department requirements the manager, including the ability to

34、 trust the team, and to solve the problem of self understanding and so on; finally, lists four different styles of leadership, explain the characteristics of each style, and how to deal with the various style of superior and subordinate. Enterprises have excellent department managers in order to get

35、 better development, and for individuals, to become good department managers, will also have better opportunities for development.experience_Second talk about the new manageremphasis of this talkSelf-awarenessDevelop self-confidenceRise from employee to Department ManagerBeginning of officeHow to ma

36、ke sure the first battle is successful?Self-awarenessAnalyze ones characterEveryone should have a basic understanding of his own character, as a department manager is no exception, especially the new manager, we must first know your personality is introverted or extroverted, to carry out their work

37、according to their own characteristics.The outgoing directorThe export-oriented supervisor to remind yourself time to pay attention to the details of work, some work can be assigned to subordinates to do, dont work too much faith in your judgment, especially senior staff to listen to the views of st

38、aff.As a manager, dont try to always control the employees, when employees made a suggestion in their work within the scope of their duties, if supervisors have different opinions, then refrain from interrupting myself employees and put forward their own opinions directly against the idea. Otherwise

39、 it may cause one sidedness of export-oriented competent decision-making, and employee voice may block the road.When making a decision, dont make any big decisions on your own impulse or tact, which can lead to mistakes.The introverted SupervisorIntroverted supervisor can choose an export-oriented p

40、artner, and hold regular exchanges, so that employees can put their ideas and suggestions to speak out, make up the defects themselves and staff exchanges the initiative is not enough.In the work, we should focus on the overall situation and take risks at the appropriate time.It should be pointed ou

41、t that neither introversion nor extroversion is good. There is no definite distinction between the two. Any character can become a very good manager. How to show his personality is very important for the newly appointed manager of the performance in the work of more and better, dont try to outline h

42、is own character, but at the crucial moment, hide or suppress your own personality is good.Know your skillsA very important understanding of your own understanding is to understand their skills, know what you can do, what is the advantage and what is the disadvantage, and according to this understan

43、ding, take corresponding measures to strengthen your strengths and circumvent weaknesses.As a department manager, according to the different nature of the work, required management skills include: staff management, ability to understand financial ability, computation ability, engineering ability, wr

44、iting ability, interpersonal skills, ability, negotiation ability, creativity, imagination, attention to detail and so on. We should have a table of our own, list the competencies needed for the new position, and then compare our capabilities with those requirements and find out what gaps are there.

45、 Work out specific plans to bridge these gaps and oversee their implementation.Get family supportThe new manager of the Department, the enthusiasm of the work is relatively high, and take office at the beginning of the transaction is really complicated, so it takes a lot of time to work, overtime is

46、 a common occurrence.At this time, a coordination problem easily overlooked is the work and family, because of work and neglect of family communication, often lead to backyard fire, finally not only affects the family, and delayed the work.caseA young man was appointed manager of the Department beca

47、use of his outstanding work. He was very excited, determined to make a difference, so focusing on work, almost every day, came home from work late at night, on weekends in the office to spend, but also often travel, a long time, his wife felt cold, is not full to him and finally cracked feelings tha

48、t led to the breakdown of marriage.The departure of his wife greatly affected the mood of the new manager, causing problems in his job and making a bad progress. Obviously, family support is important to personal success.self checkAre you the new manager of the Department? Are you going to try and h

49、ave a big game? Please note that！ Do you already have a comprehensive and deep understanding of yourself before you act? If so, please write down your knowledge; if not, come to know yourself first._Develop self-confidenceHave a confident attitudeConfidence is a state of mind that you believe you ca

50、n do.caseZhang, more than 30 years old this year, has been working for ten years, but until now no girlfriend, someone else asked and he answered: a girlfriend is very expensive, the weekend with my girlfriend to eat a meal, shopping, buy something what, to spend at least one hundred or two hundred

51、dollars a month the wage is only seven hundred dollars, so to talk about a girlfriend. In fact, the main reason is his lack of self-confidence, he is in good condition, is the famous university graduates, tall handsome, responsible for work, but there is no self-confidence, so he made an excuse, dar

52、e to fight for the opportunity.Ten ways to stimulate self-confidencecaseA young man just graduated two years ago. At a class reunion, everyone talked about his dream. The young man said, I hope to buy a car of my own in three years. His ideal was ridiculed by many students, because at that time, buy

53、ing a car at least tens of thousands of, and their wages were also several hundred pieces a month, so we think that this is impossible. But the young man said firmly: I will certainly achieve this goal. Three years later, the young man really achieved his goal because confidence helped him find the

54、courage and motivation to move on.Correct career attitudeThe positive enterprisingHave a strong desire to achieve what you set, and know that what you do now is for that purpose. Because the greatest happiness a successful person has is self satisfaction after success. As a new manager, have you written down your goals clearly and keep them in mind?The confidenceSelf confidence is the source of success in life. No mans achievements exceed his self-confidence. Confidence and leadership complement each other. Self-confidence must first be self assu