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TAKEOVERREBRANDINGMANUALFORGENERALMANAGERSACCORHOTELSTAKEOVERREBRANDINGMANUALHOUSEKEEPINGACCORHOTELSAPRIL,2008INTRODUCTIONTHISMANUALISINTENDEDASAREMINDERANDCHECKLISTFORTHEMANYTASKSANDACTIONSREQUIREDTOSUCCESSFULLYTAKEOVERANDREBRANDANALREADYOPERATINGHOTELTOANACCORBRANDEDPROPERTYHOWEVERDUETOTHEVERYNATUREOFHOTELTAKEOVERS,INTHATEACHPROPERTYISUNIQUEINTERMSOFAGE,CONDITION,FACILITIES,MARKETPOSITIONING,LOCATION,ETC,THISSHOULDNOTBECONSTRUEDASACOMPLETEANDENTIREMANUALOFTHETASKSTOBEDONETHISSHOULDBEREGARDEDASAVERYBROADANDGENERALGUIDELINETHATSHOULDBEADAPTEDTOEACHSITUATIONINTHEFORMULATIONOFTHETAKEOVERTASKANDCONSEQUENTACTIONPLAN,THELONGANDSHORTTERMOBJECTIVESOFTHEOWNERSANDACCORANDTHESHOULDBECLEARLYESTABLISHEDINORDERTOENSURETHEFINALPRODUCTMEETSTHEEXPECTATIONSOFBOTHPARTIESITISCRITICALTHATTHROUGHAREBRANDINGPROCESSTHEPROPERTYSIMAGEANDPROFILESHOULDBEENHANCEDANDTHATWITHTHEPROVISIONOFACCORSMANAGEMENTANDMARKETINGEXPERTISE,TANGIBLEVALUEWILLBEADDEDASARESULTASPREVIOUSLYMENTIONEDANDSHOULDBESTRONGLYEMPHASISED,EACHHOTELISUNIQUEANDTHEINFORMATIONWITHINTHISMANUALSHOULDBEADAPTEDSOASTOMEETTHESPECIFICREQUIREMENTSOFTHEPROJECTANDLOCATIONITSHOULDBESEENASABASEFROMWHICHTOBEGINANDAGENERALGUIDELINE,NOTASADEFINITIVEPLANTOALLTAKEOVERANDREBRANDINGPROJECTSBRIEFINGOFDIVISIONHEADS11PROJECTINGENERAL111GENERALDISCUSSIONONOWNINGCOMPANYANDMANAGEMENTAGREEMENT112DISCUSSIONOFANYHOTELORLOCATIONIDIOSYNCRASIES113PROGRESSONANYREFURBISHMENTSANDPOSSIBLERELAUNCHINGDATES114PROGRESSREPORTSFROMTASKFORCEMEMBERS115FEASIBILITYSTUDYANDDEPARTMENTALREVIEWANDPROPOSEDINDIVIDUALACTIONPLANPLANSONANYREFURBISHMENTSREVIEWPOWEROFATTORNEYFORBANKSIGNATURESREVIEWOWNINGCOMPANYHOTELAGREEMENTASITPERTAINSTOCOOWNERSOWNINGCOMPANYSORGANIZATIONCHARTINTERNALOWNERRELATIONSNAME,ADDRESSANDTELEPHONESOFBOARDMEMBERSEQUITYPOSITIONOFOWNERSCAPITALEXPENSEBUDGETANDAPPROVALPROCEDURESANYSPECIALAGREEMENTSAND/ORUNDERSTANDINGWITHTHEOWNINGCOMPANYBOARDMEETINGTIMETABLEREVIEWOFLASTBOARDMEETINGMINUTESGOALSANDINCENTIVEPLANRECOMMENDATIONSFORTHEHOTELLAWYERANDAUDITORADMINISTRATIVECALENDARFORTHEHOTEL20TAKEOVERREBRANDINGTASKASSIGNMENTCHECKLISTTHEPURPOSEOFTHISCHECKLISTISTOASSIGNEACHDEPARTMENTALLNECESSARYTASKSTOENSURETHESUCCESSFULPREPARATIONFORTHEOPENINGOFTHEHOTELANDTHATARECOMPLETEDONTIMETHEEXECUTIVEFOREACHDEPARTMENTSHOULDBETHEPERSONRESPONSIBLEFORTHEAPPROPRIATECHECKLISTANDTHEFORMULATIONOFTHECRITICALPATHTHEFOLLOWINGCHECKLISTSARETOBECONSIDEREDASAGUIDELINEFORTHEFORMULATIONOFTHECRITICALPATHANDAMOREDETAILEDCHECKLISTSHOULDBEDEVELOPEDFOREACHDEPARTMENTCONCERNEDHOUSEKEEPINGASSESSEXECUTIVEHOUSEKEEPERREVIEWPAYROLLREVIEWPOLICIESPROCEDURESREVIEWTRAININGPROGRAMREVIEWCONDITIONOFALLFFELINENAUDITORDERINGREPLACEMENTACCORSTANDARDACCORSPECIFICATIONSGUESTROOMAMENITIESORDERINGGUESTROOMAMENITIESREVIEWALLCLEANINGEQUIPMENTSPECIFICATIONCLEANINGCHEMICALSREVIEWALLMAIDCARTSQUANTITYCONDITIONBLANKETSSPECQUANTITYPILLOWSSPECQUANTITYREVIEWCARPETCLEANINGCONTRACTREVIEWCLEANINGSCHEDULESREVIEWJOBDESCRIPTIONREVIEWOGANISATIONCHARTREVIEWUNIFORMSQUANTITYCONDITIONUNIFORMSORDERINGREVIEWUNIFORMSPOLICYREVIEWPESTCONTROLCONTRACTREVIEWVALETPRICESREVIEWGUESTSTORAGEPOLICIESREVIEWPOLICYOFFRUITBASKETREVIEWPOLICYFORFLOWERSREVIEWPROCEDURESMINIBARREVIEWALLFORMSREVIEWROOMSETUPREVIEWSUITESSETUPREVIEWPARSTOCKSIDENTIFYAREASREQUIRINGCONCENTRATEDCLEANINGACTIONBYSTARTINGDATECOMPLETIONDATEREVIEWPACLEANINGSCHEDULESREVIEWDUTYROSTERREVIEWEMERGENCYPROCEDURESREVIEWLAUNDRYVOLUMEREVIEWLAUNDRYBUDGETREVIEWVALETPRICESRELAUNCHINGREBRANDINGACTIONPLANREVIEWOPERATIONALMANUALREVIEWHOUSEPLANTMAINTENANCECONTRACTREVIEWOUTSIDEWINDOWCLEANINGPROCEDUREREVIEWLOSTANDFOUNDPOLICIESREVIEWLISTOFALLGUESTSUPPLIES,APPLYACCORSTANDARDSREVIEWPARSTOCKFORFLOWPARTIESREVIEWGUESTROOMLAYOUTREBRANDINGBUDGETREVIEWREVIEWLAYOUTOFFLOORPANTRYREVIEWKEYSPOLICYREQUIREMENTSPERAREACHECKBEDCONFIGURATIONCHARTCHECKROOMTYPESCHARTREVIEWCLEANINGSTANDARDREVIEWSERVICESTANDARDCOSTINGGUESTSUPPLIESREVIEWGUESTFLOORPANTRYSETUPREVIEWMINIBARSETUPREVIEWMAIDCARTSETUPLAUNDRYASSESSLAUNDRYMANAGERREVIEWLAUNDRYJOBDESCRIPTIONSREVIEWOPERATINGPROCEDURESREVIEWORGANIZATIONCHARTREVIEWMANNINGGUIDEREVIEWTRAININGPROGRAMREVIEWTRAININGSCHEDULEREVIEWALLEQUIPMENTREVIEWALLFFEREVIEWLISTOFGUESTSUPPLIESREVIEWLISTOFFORMSCHECKLICENSEFORLAUNDRYREBRANDINGACTIONPLANRELAUNCHINGDATECHECKEQUIPMENTWARRANTYRECORDIFAPPLICABLEREVIEWMAINTENANCEPROGRAMREVIEWPROCEDURESVALETSHOPREVIEWJOBDESCRIPTIONSREVIEWLAUNDRYPRICESCHECKQUALITYSTOCKOFCHEMICALSLISTSREVIEWSAFETYPROGRAMHOTELSURVEYOFHOTELCHARGESREVIEWUNIFORMSSTOCKREVIEWCLEANINGSCHEDULESURVEYWASTEDISPOSALCHECKSTEAMELECTRICITYSUPPLYREVIEWLABORLAWREVIEWALLKITCHENBAKERYEQUIPMENTUTENSILSREVIEWALLCLEANINGEQUIPMENTCHECKQUALITY,STOCKANDSUPPLYOFCLEANINGCHEMICALSCHECKMUSICALINSTRUMENTSCHECKPRINTINGMATERIALCHECKCANNEDDRYFOODCHECKBEVERAGESCHECKFOODITEMSFRESHREVIEWPOOLFUNCTIONSLINENACTIONBYSTARTINGDATECOMPLETIONDATEAUDITONCONDITIONOFALLMATTRESSESAUDITONCONDITIONOFALLTVSASSOCIATEDEQUIPMENTAUDITTVRECEPTIONREVIEWSATELLITE/CABLETVPROVIDERCONTRACTMINIBARS30TAKEOVERANDREBRANDINGTHISSEGMENTOFTHECRITICALPATHDEALSWITHTHEREBRANDINGPLANITCONSISTSOFLISTINGALLTHEPHYSICALA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