Unit-3-Work-and-Workforce.doc

Unit 3 Work and WorkforcePart I Warming up AJob Key wordsSpeaker 1 Psychologist listening / talk / problems / patients/ progress / turn life aroundSpeaker 2 Camp counselor kids / problems / win trust / open up /develop confidence self-worth / summerSpeaker 3 Firefighter burning / smoke / get people out /dangerousTapescript:1. PsychologistMaybe the biggest challenge for me is listening to people talk about all their problems. At the end of the day, Im usually pretty worn out. At times, it can be depressing as well. On the other hand, I do see patients making real progress. Its great to see someone really turn their life around and get on top of a problem that they thought they never could deal with.2. Camp counselorAs a camp counselor, its difficult to find a way to get through to kids with problems and win their trust. Sometimes kids are very suspicious and find it hard to trust an adult - even a young adult. So getting them to open up is the hardest part. Once youve done that, they almost become different people. One of the things I find most rewarding is seeing kids develop confidence and a sense of self-worth. Its especially great to see that happen in a kid who started out the summer with low self-esteem.3. FirefighterIt sounds pretty obvious, but in my job, the biggest challenge is going into a burning building thats full of smoke when you can barely see a few inches in front of you. Its really difficult - especially when you know there are people in there, and its your job to get them out. Once you do get someone out safely, then you feel really great and you forget about how dangerous the work is.BSpeaker 1 (Justin)* forming his own music group* recording album / making music video* breaking into music scene in a big waySpeaker 2 (Sophia)* being a doctor* working first overseas then back home* in a hospitalSpeaker 3 (Rachel)* being a model* starting her own modeling agencyTapescript:1. JustinWhat do I hope Ill have achieved by the time Im 30? Well, I hope Ill have made a successful career in the music industry. Right now, I play in a band and Id love to be able to do that professionally. I plan to form a group of my own in a few years. Once we get known, well record an album- and make music videos, of course- and try to break into the music scene in a big way. 2. SophiaI plan to be a doctor. When Ive graduated from med school and finished with my interning, I want to work overseas for a few years. Ill probably work in a developing country with an organization like UNICEF. After that, Ill come back home and work in a hospital. I dont really care if I make a lot of money or not, but I do want to work somewhere where I feel I can make a difference. 3. RachelIm planning to be a model. Ive already had some modeling experience, and after I graduate, Im going to see if I can get a job with an agency in New York or Los Angeles. Ill probably work as a model for ten years or so, and then I hope to start a modeling agency of my own.C1. Who is Mr Boush and where does the interview take place?Personnel director/in his office2. How did the young man learn about the job vacancy in the firm?From the ad in the paper3. What kind of a lawyer does he want to be? Corporation lawyer4. What sort of work does he have to do before he can get to practice law? All sorts of odd jobs5. What grade is he in and what is he good at? Junior (senior next year)/figures)6. Does he care much about the pay of the job? How does he think about it? No/ Experience and education are more important7. When does the young man come to work? Wednesday morning at eight8. How can you know that the young man is happy about the interview? He told his mother excitedly over the phone I made it!“Tapescript:R Receptionist S Steve B BoushR: Good morning. How can I help you?S：I have an appointment with the personnel director Mr. Boush.R: Will you take a seat and Ill see if he is free yet.S: Thank you.(Later)R: Mr Li, Mr Boush will see you now. His office is down the hall to your left.S: Thank you.(Steve introduces himself)S: Mr Boush, Im Steve Li.B: Well, hello, Mr. Li.(Extends his hand they shake hands.) Its early and youve come a long way just for an interview.S：Yes, sir. We read your ad in the paper and my aunt said that this is a very reputable firm and since I want to be a lawyer someday we thought this job would give me a good start.B: I see. Of course you realize it will be dull for a while. You wouldnt get to practice law right off.S: Oh, I realize that, sir.B: It would be mostly filing tracking things down and looking things up. All sorts of odd jobs delivering things to the court house, and bringing things that the lawyers forgot. Even running down to get them a sandwich now and then.S: I wouldnt mind that, sir. At least I could get the feel of a law office.B: What kind of a lawyer do you want to be, Steve?S: A corporation lawyer, sir. Im good at figures.B: Oh! Thats interesting. We can always use a good head for math around here. What grade are you in?S: Ill be a senior next year.B: And what law school do you plan to go to?S: Harvard, sir.B: Well, thats setting your mark high enough. You realize this job doesnt pay very much, dont you?S: Yes, sir, but I can get by and like my aunt said I can wait another year before I buy a car. Experience and education are more important, now.B: Well, Steve, if you are smart enough to figure that out you are smart enough for this job. When can you come to work?S: Right now, sir! You mean it?B: Yes, youve got yourself a hob but take a couple of days to get located and find your way around, then come in Wednesday morning at eight sharp.S: Yes, sir! And thank you, sir! Ill be here!(Later on the phone)S: Hello Mom, I that you? I made it!Part II Americans at workA.Distributions of USA Workforce1. 16%Manufacturing 2. 4%Construction 3. 3%Agriculture, forestry, fishing4. 1%Mining 5. 25%Community, social personal service6. 23%Wholesale retail trade 7. 17%Government8. 6%Finance, insurance real estate9. 5% Transportation, communication utilitiesB Americans at workI. IntroductionII American workforce A. Distributions B. Working women1. Working females aged 16 and over - 58%2. Mothers with children under 18 - 67% III. Work ethicA. Definition of strong work ethicB. Most Americans - with a strong work ethicC. Reason for not working harder - not feeling they will benefit from the workTapescript.The topic of work in the United States is an interesting one because the statistics do not always agree with popular general impressions about American workers and the American economy. I will try to reconcile these impressions with what we know from some recent statistics. To get you warmed up, let me give you a few questions to think about before I start the first point of our lecture today: Do you think most Americans work in factories that produce goods for domestic use and exportation? Do you think most American women are housewives, or do most of them work outside the home? Do you think people in the United States work hard? If time permits, Ill deal with each of these points in todays lecture.So, then, where do most people in the United States work? If you thought in the manufacturing sector, in other words in factories, you were wrong. It is true that the United States is, and is seen as, a strong industrial power, but the statistics reveal that another branch of the economy is even stronger than manufacturing. Instead of dealing with the large figures required when discussing a total U.S. workforce of 125 million people, lets take a look at 100 hypothetical workers and See where theyre employed. Of those 100 workers, 16 work in manufacturing, that is, in producing goods. Another 4 work in construction, and 3 work in agriculture, forestry, and fishing. And 1 out of 100 workers is employed in mining. You might find the figures for manufacturing and agriculture surprisingly low, and in a sense they are. The United States is in fact a leading producer of manufactured goods and agricultural products in the world; however, a surprisingly small number of workers, 16 out of100 for manufacturing, and only 2 per hundred for agriculture alone, is responsible for this output. The above figures account for 24 of the 100 hypothetical workers we started with. Where do the other 76 work?Well, a full 76 are employed in what are called the service industries. By the way, the term industry often applies purely to production, or manufacturing. Today, however, I will use industry in its more general sense, any general business activity. Service industries, then, include a wide variety of businesses that provide services rather than produce goods. You know the difference between goods and services, dont you?Lets take a look at the different sectors of the service industries now. Of 76workers in the service industries, 25 are employed in community, social, and personal services. Community, social, and personal services include doctors offices, private hospitals, hotels, computer programming and data processing companies, restaurants, repair shops, engineering companies, and private research facilities. The next largest sector in the service industries, wholesale and retail trade, employs 23 of the 76 people. Wholesale trade involves purchases directly from the producer, while retail trade is more familiar to us. purchases from department stores, supermarkets, automobile dealerships, and so on.The next largest sector in the service industries, the government, employs 17 of those 100 hypothetical workers we started with. The best-known government workers are teachers, police, and postal workers, but this sector also includes government officials and administrators, of course. The next sector is finance, insurance, and real estate, in other words, banks and the stock market, some 5,500 insurance companies, and companies involved in the buying and selling of property. Six of every 100 workers are employed in finance, insurance, and real estate. The last service sector is transportation, communication, and utilities. What does the phrase transportation, communication, and utilities make you think of? If you thought of airlines, roads, and railroads for transportation, you are correct. Communication, of course, includes newspapers, magazines, and books as well as TV and radio broadcasting. And utilities, as you probably know, are companies that provide us with gas, water, and electricity. In the United States, these jobs are not part of the government services as they are in many countries; transportation, communication, and utilities are provided by private companies and account for 5 of the 100 workers we began with. Before we leave our first topic, lets check to make sure you have all the figures for the 76 workers in the service industries; 25 in community, social, and personal services; 23 in wholesale and retail trade; 17 in government; 6 in finance, insurance, and real estate; and last, 5 in transportation, communication, and utilities.Before I discuss the work ethic, Id like to make a slight digression and get back to the question of working women. Would you be surprised if I said that most of the female population aged 16 and over work? As a matter of fact, the actual figure is 58 percent. The figure for mothers with children under 18 years of age is even higher. 67 percent. That two thirds of mothers are employed certainly has an economic impact on the country and no doubt influences to some extent the character of the American family. But well look at that in a later lecture.Now that weve taken care of that digression, lets talk about our last topic: the work ethic. I asked You earlier if you felt people in the United States worked hard. Well, Im not sure what your opinion is, but a strong work ethic means that workers take their work seriously. Workers with a strong work ethic feel an obligation to work hard, expect little time for recreation, and take pride in doing their job well. According to surveys, most Americans do have a strong work ethic, that is, they feel they should work hard. The problem is that they do not always do so. And the reason they give for not working harder is that they dont feel they will benefit from the work. Others - like the owners of the company - will benefit instead.Part III Stress managementProgram. Talk of the DayTodays topic: Stress and how to manage itGuest speaker: Dr. Elizabeth Sander (a medical doctor writer) Definition of stress. A physical and/or psychological response to the demands that were placing on ourselvesCaller: JudyQuestion 1: Any warning signs?Answer: Some of the most common warning signs:fatigue / listlessness / sleeping problems / a loss of appetite / sudden stomach disorders / heart palpitations Question 2: Ways to make life less stressful? Answer: Taking effective steps:Becoming aware of potentially stressful situations and avoiding themReducing workload and organizing the work in a better wayGetting proper rest and exerciseFinding a balance between work and playTapescript:H - Host D - Dr. Sander J - JudyH: Good morning, and welcome to Talk of the Day. Do you often find that youre trying to accomplish more in a day than is humanly possible? Do you have trouble falling asleep at night because you cant stop thinking about yesterdays activities or planning tomorrows? Do you find yourself spending too much time at work without enough time for leisure activities? Today our topic is stress and how to manage it. Tell us about the level of stress in your life and how you cope with it, or call us with your questions. With us to help answer some of the questions you may have is Dr. Elizabeth Sander, a medical doctor and writer of a best-selling book on stress management. She has also conducted numerous workshops designed to teach people how to identify and prevent stress. Good morning Dr. Sander and thank you for joining us today.D: Thank you for having me.H. Dr, Sander, before we take our first call, perhaps you could just tell us what exactly we mean by stress. We hear the word being used so much today. What is stress?D: Yes, thats a very good question. Actually, stress can be either a physical or psychological response, or both, to the demands that were placing on ourselves. An increased level of stress affects us physically by producing certain changes in the body such as increased heart or breathing rate, dilation of the pupils, or our blood pressure and sugar level can go up. These are normally responses that are designed to help us, for example, when were in danger, but which under other circumstances, for example, when we have a deadline to meet for a project at work, dont really benefit us. Psychologically, we respond to these demands by becoming nervous, irritable, depressed, or even angry.H: Yes, it seems these days were constantly listening to each other complain about being stressed out and feeling a variety of these responses which youve just mentioned. Well, lets see what kind of stress level our callers have. Lets take a call from Judy in Fallbrook.J. Yes, hello, thank you for taking my call. This is a great topic. You know, I have so many friends who are always complaining about being stressed out. I just dont understand it. I just dont understand what it means to be stressed out. And it seems that Im just as busy as they are if not more so, Maybe Im really stressed and just dont realize it. Are there certain warning signs that I can be on the lookout for that will tell me Ive reached a dangerous level of stress?D. Thats a great question and yes, many people are at dangerous levels of stress without realizing it or they just dont want to admit it because theyre afraid that they would have to change something in their life. Some of the most common warning signs are fatigue, listlessness, sleeping problems - either you cant fall asleep at night or you wake up throughout the night; you may have a loss of appetite or sudden stomach disorders, and heart palpitations are quite common. So one of the key issues is to help people realize that they are experiencing some of these problems associated with too much stress.J. Well, as I said, many of my friends are aware of their situation, but it seems they never do anything about it. Are there ways that they can make their life less stressful?D. Of course. There are steps that we can take to lower the amount of stress in our lives, but unfortunately many people are so caught up in the cycle of activity and stress that they dont stop to take these important steps. The most important step is that we become aware of potentially stressful situations and avoid them. We can also simply reduce our workload and organize the work that we do have in a better way. Another important step is to get the proper rest and exercise. If youre under a lot of stress to begin with, very often sleep or exercise can help to release some of that stress and prepare you to take on more. One of the worst things that can happen is to allow the stress to build up. Finally, one of the most effective steps we can take is to find a balance between work and play. In the U.S. its been recently discovered that the average American is working more now than we did 20 years ago. We have become almost obsessed with work and we have a hard time enjoying ourselves anymore.J: Yeah, thats definitely true