




已阅读5页,还剩5页未读, 继续免费阅读
版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
礼宾部英语-培训礼宾部 Concierge 行李生 Bell man / Bell boy门童 Doorman 行李 Luggage / Baggage行李架 Luggage rack 行李存放处 Luggage Depository行李车 Baggage trolley 司机 Driver导游 Tour guide 电梯 Elevator洗手间 Toilet 机场 Airport火车站 Railway station 商场 Shopping center超市 Super market 小费 Tip雨伞 Umbrella 接机服务 Pick-up service / Limousine service行李寄存 Check baggage 叫早服务 Morning call贵重物品 Valuables 易碎物品 Fragile object 自助早餐 Buffet breakfast 往前直走 Straight on常用词汇五星级酒店Five-star hotel 前厅部 Front office department总台 Reception / Front desk 总机 Operator / Service center商务中心 Business center 票务 Ticket service游泳池 Swimming pool 大堂吧 Lobby lounge/医务室 Clinic Room中餐厅 Chinese restaurant 西餐厅 Western restaurant桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon多功能厅 / 会议室 Power long Multi-Function Hall / Meeting room 停车场 Parking lot总经理 General manager / 经理 Manager大堂副理 Assistant manager AM宾客关系主任 Guest relation officer GRO主管 Director / 领班 Supervisor楼层服务员 Room boy / Room waiter总台接待 Receptionist/维修人员 Repairman换钱change money 明信片postcard 洗衣袋Laundry bag小心轻放Handle with Care / 请勿倒立Keep Top Side Up 常用句子Are these your baggage?这些是您的行李吗?Is this everything, sir?这是全部东西吗,先生?May I take them for you? / Let me help you with your luggage.我来帮您拿好吗? / 让我来帮您拿吧。I hope Im not disturbing you.我希望没有打扰您。Just a moment, madam. Ill bring them to you right away.等一会儿,夫人。我马上送来。The bellboy will show you to your room, sir.先生,行李生会送您到房间的。Here is your room key.给您房间钥匙。You maycan leave your luggage in the Concierge.您可以把行李放在礼宾部。Would you like to check your luggage here?您要寄存行李吗?Dont worry, your luggage will be sent up at once.别担心,您的行李很快就会送上去的。When you check out, please call NO.63and well help you with your luggage immediately.如果您要退房,请致电63,我们将马上帮您运送行李。May I know your room number?/Whats your room number, please?您能告诉我您的房间号吗?May I have a look at your room card?我可以看一下您的房卡吗?Do you mind if I put your luggage at here?我把您的行李放在这里好吗?Please sign your name here.请您在这里签名。Would you like me to call a taxi for you?/Would you want a taxi?你需要我为你叫一辆出租车吗? / 需要出租车吗?About30 minutes by texi from here to Airport.从这里到机场大概需要30分钟。Im sorry to have kept you waiting ./Sorry to have kept you waiting对不起让你久等了。Would you tell me your phone number? 您能告诉我您的电话号码吗?After you, please/You first, please.你先请。This way, please这边请。Is there anything else I can do for you?您还有什么事要我做吗?I see what your mean. 我了解你的意思。Ill send the luggage up by another lift.我乘另一部电梯把行李送上去。Here we are, sir, room 1335先生,1335房到了。情景对话1,客人在门口时A car pulls up in front ofThe first WorldHotel and a doorman goes forward to meet the Mr Steven,opening the door of the car for them.汽车停在了第一世界大酒店门口,门童上前为Steven先生开车门。场景一:DoormanD:Good evening, sir and madamWelcome to our hotel门童D:晚上好。欢迎光临!Mr StevenS: Good eveningSteven先生S:晚上好。D Excuse me, sir So you have got altogether four pieces of luggage?D:对不起先生,您一共带了4件行李是吗?S Yes.D OkLeave it to me, sir. Ill take care of your luggage.D:好的,让我帮您拿吧,我会照看好行李的。S Thank youS:谢谢。D Not at all. The Reception Desk is straight aheadThis way, pleaseD:不客气先生。总台就在前面,这边请。场景二:S:Excuse me,where is the restaurant?S:对不起,请问餐厅在哪里?D:We have Chinese restaurant and a western-style restaurantWhich one do you prefer?D:我们这里有中餐厅和西餐厅,您更喜欢哪个呢?S:Id like to try some Chinese food todayS:今天我想来点中国菜。D:The buffet?D:要自助的吗?S:Yes.S:是的。D:Is on theFirst floorThis way, please.D:那在一楼,这边请。S: What are the hours at the restaurant?S:几点有饭吃呢?D:Lunch 1030 amto200 pm;Dinner 530 to 1000 pmD:午餐是上午10点半到下午2点,晚餐是下午5点半到晚上10点。S:Thank youD: Youre welcome2,带领客人到房间BellboyB: Is this everything, sir?B:这是全部的行李吗,先生?Mr StevenS:Yes, thats everythingS:是的。B:Ok, May I have a look at your room card?B:能不能让我看下您的房卡?S:Oh,yesis 1335S:噢,好的。我住1335房。B:I seeNow please follow meIll show you to your room.B:好的。现在我带您去您的房间。S:Where is the Western restaurant?S:西餐厅在哪呢?B:Oh, its on the First floor. Get out the lift and turn right, sir. B:在一楼,先生。出电梯右转就到了。S:When will it open?S:什么时候开呢?B:The service time is 7:00am. To 10:00am. B:营业时间是早上7点到10点。S:OK。B:Here we are, sir. Room 1335.Let me help you to open the door.B:我们到了先生,1335房。让我帮您开门吧。门开后B:You first, sir. Do you mind if I put your luggage at here?B:您先请先生,我把您的行李放在这里好吗?S:Its OK, Thank you many much,S:好的,非常感谢。B:Thats my job.How do you like this room?B:这是我们工作。房间如何呢先生?S:Its very cozyI like it very much.S:非常舒适,我很喜欢。B:Right, is there anything else I can do for you?B:还有其他需要吗?S:No, Thank you.B:OK, Good night.3,客人寄存行李Mr StevenS:I want to check my luggage.S:我想要寄存我的行李。BellmanB:Certainly, sir. You can check luggage here. Please go through the formalities.B:当然可以,先生。你可以把行李寄存在这里。请您办一下寄存手续。S:No problem.S:没问题。B:May I know your room number?B:您是几号房的?S:My room number is 1335.S:1335。B:When will you take them back? Sir.B:您什么时候来取呢?S:About 30 minutes later.S:大约半小时以后。B:OK, please sign your name here. B:好的,请在这里签个名。B:Keep the luggage check card, and for drawing, please show the second half of this card.B:请保存好行李寄存卡,当您来取回行李时,请出示这张卡的下半联。S:OK, thank you very much. Bye bye.B:See you. Sir.4,客人要出租车DoormanD:Would you like me to call a taxi for you?D:需要一辆的士吗?Mr StevenS:Yes, thanks.S:是的。D:Where to? Sir.D:到哪里呢,先生。S:To the airport.S:到机场.D:OK, Just moment, please. D:好的,请稍等。的士叫来后D:Sorry to have kept you waiting, sir. Are there four pieces in all? D:不好意思让您久等了,先生。您一共是四件行李对吗?S:Yes.S:是的。D:Let me take them to the trunk.D:让我把他们放到后背箱吧。S:OK, thank you very much.S:非常感谢。 客房物品名称pouring cup 口杯 toilet mirror 梳妆镜music stool 琴凳 electric kettle 电热水壶floor lamp 落地灯 armchair 圈椅 desk lamp 台灯 Toilet Paper Carton厕纸盒 door key 门钥匙 door chain 防盗 Wardrobe 衣橱 Cloth Brush 衣刷 Shoes shine 鞋油 Ventilator 通风口 Outlet 电源插座 Stirrer 搅拌棒 Closet 壁橱 Transformer 变压器Switch 开关 Adaptor 插座 Lamp shade 灯罩 Waste bin 垃圾桶 Scissors 剪刀 Remote control 遥控器 Door latch 门闩 Comb 梳子Slipper 拖鞋 Shoes horn 鞋拔Hanger 衣架 Pajama 睡衣Hair drier 吹风机 Scent, Perfume 香水Shaver, Razor 剃须刀,剃刀 Cotton Swob 棉花棒Bath foam 沐浴液 Facial tissue 面巾纸Lotion 润肤露 Napkin 餐巾纸 Scale 秤Sanitary 卫生袋 Blade 刀片 Body towel 浴巾 Plug 橡皮塞 Spray 喷头Shower cap 浴帽 Faucet tap 水龙头 Sponger 海绵刷 Toothpaste 牙膏 Towel rail 毛巾架 Detergent 洗衣粉Floor towel 脚巾 Freezer 冰箱 Soap dish 皂缸 B
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 聚焦2024药师考试热点解析试题及答案
- 如何通过专利布局应对行业变革的挑战与策略试题及答案
- 系统架构设计师考试工作与家庭生活平衡试题及答案
- 积极心理学的基本理念试题及答案
- 激光技术证书考试复习策略试题及答案
- 智慧寻亲面试题及答案
- 名师笔试试题及答案
- 能够掌握的系统规划与管理师考试试题及答案
- 知识产权管理体系的考试试题及答案
- 基础ecexl考试题及答案
- 2025履约类保函担保合同范本
- 2025年中国滤波电抗器市场调查研究报告
- DB15-T 3967.2-2025 气候可行性论证技术规范 第2部分:太阳能发电工程
- 日租房协议合同
- 2024年湖南省高等学校对口招生考试英语试卷试题真题
- 公司2025年工会工作要点
- 光影中国学习通超星期末考试答案章节答案2024年
- 2024年十堰市中小学教师职称晋升水平能力测试题附答案
- 绿色建筑能源管理
- 办学许可证续期申请书
- 企业总经理聘用合同范本
评论
0/150
提交评论