凤凰职教第三册unit2.doc

_名称项目 Unit 2 课时课时分配基础课 My Duties6 1,2Warming-up，listening and speaking 3,4，5Reading and writing课型New特点 6，7，8Real life skills 授课班级地点5号楼教学目标能力（技能）目标知识目标素质目标1. To improve Ss ability of getting information through reading & listening.2. To know how to express the duties of the work and ask for clarification.1. To master new words and phrases; to finish exercises. 2. To get the main idea of the whole passage. 1. Try to follow basic clothing and hygiene rules in the workplace.2. Students will be able to write an e-mail to ask for help. 重点难点及解决方法Key points： to get the main idea of the reading passage.全面理解阅读材料，了解岗前培训的具体要求要求。Difficult point：to use the patterns to ask for clarification.听懂所听材料，并掌握常见的要求对方重复或澄清的句型。教学策略与方法围绕服务类专业学生的工作职责和岗前培训内容，结合学生所学专业，提高对岗前培训的认识，了解岗前培训的具体要求，掌握培训中解决问题的方式。教学资料及教学准备 Exercise book and students books Test papers Some example sentences板书设计Unit TwoNew words and expressions: language points: 教学后记本单元以服务类学生参加岗前培训为线索展开，围绕培训中涉及的工作职责、工作规章制度、工作环节与要求、如何使用培训手册等组织教学。在教学过程中，注意结合学生所学的专业，进行引申、拓展和训练，鼓励学生根据个人的需求进行详细并提出问题，让交流更具需求性和真实性，以提高学生参与话题讨论的积极性，促进学生对岗前培训的重要性和必要性的全面认识。教学过程教学程序与内容教师活动-导学生活动-演设计意图 Unit Two 第一课时(工作的职责和要求) Warming-up ,Listening& Speaking A Step One: warm-upActivity1: Look at the picture of different occupations. Match them with the duties on the right.Activity2：Discuss with your partner and tell what else is included in the duties of each position mentioned above. Step Two:listening&speaking AActivity1: Listen to the conversation and tick() what is true about the man. Activity2：Intensive listeningListen again. Then. Underline the sentences expressing lack of understanding.Asking for clarificationI beg your pardon,but I dont quite understand.What did you say?Please say again.Are you able to give an example of that point?Could you say that again, please?What? Activity3：Rearrange the Useful Expressions listed above according to POLITE/FOMAL, NEUTRAL , and LEAST POLITE/INFORMAL.Activity4：role-playWhat would you say in the following situations? Use the expressions above to help you .Step Three: summary Useful expressions about description of occupations.Step Four: homeworkKnow how to express the duties of the work.and be able to ask for clarification.Notes:occupations:cashier n. 出纳员；司库receptionist rsep()nst n. 接待员；传达员waiter n. 服务员，侍者cook n厨师Customer service 客服(imagination； self-control self-confidence； enthusiasm njuzz()m; en-热心，热忱，热情；perseverance坚持不懈；不屈不挠；knowledge；enjoying work；flexibility ,flksblti 灵活性；弹性；适应性 etc.）roasting /baking 烘焙；烤 （bak 面包）direct to (或towards) 给(某人)指路，把的方向指示给(某人)： 1）.The policeman directed me to the shopping centre.警察给我指明去购物中心的路。2）.I directed my steps towards the post office.我朝邮局走去。be included inIt will be included in your bill.这一项会包括在你的帐单里。学生自主完成匹配练习，并找出工作内容描述的关键词。学生可做些词汇铺垫的练习，再进行话题讨论。听录音，关注关键词和语调等来获取答案。学生听并画线找出遇到交流障碍的表达，掌握常见句型，同时模仿语音语调。自行理解分类要表达的意思，并给出语境让学生做出判断。自主完成练习并尝试编写完整的两段对话内容。Translate the given sentences by themselves.掌握服务类工作岗位和工作内容的英文表述。进一步帮助学生进入工作情境，加深其对服务行业工作内容和要求的理解。辨析对话中话题的主旨。掌握常见的要求对方重复或澄清的句型，同时模仿语音语调。了解不同场合使用不同的澄清表达方式。上一活动的拓展练习，学生需在两个情景下判断使用哪一类表达方式更合适。复习巩固要求对方重复或澄清的句型，并能够进行简单的日常对话。Unit Two 第二课时(健康与安全制度) Listening & Speaking BListening and Speaking BStep One: revisionReview some useful expressions about asking for clarificationStep Two: listeningActivity1：Extensive listeningAsk students to tick the situation where it is given while listening.Activity2：intensive listening Listen again and choose correct verbs to complete the rules.Activity3: discussionDiscuss in groups and list the things youd like to know about your internship. Step Three: listeningWhat should people in the pictures do according to the health and safety rules?Step Four: role-playSuppose you are manager of the Training Department of a newly opened restaurant. You are giving a speech to the waiters and waitresses. What instructions would you give them?Step Five: homeworkTry to remember the new words and expressions.Notes:therere health and safety rules to keep you and other people safe.you all have legal duty to behave in a safe way.keep your hair tied back and wear a hat when handling food.做作业的时候，你必须全神贯注。When doing your homework, you must focus on it.make sure you clean up as you work.You must make sure of the time and place. 你必须把时间和地点弄清楚。wipe up any spills on the floor. Dry the floor, dont leave it wet.He wiped up the mess. 他把污秽擦掉了。 report any defective or damaged equipment as soon as possible, get it repaired or replaced.1) as soon as possibleShe wants to finish the task as soon as possible.她希望尽可能快的把她的任务做完。We expect that you will offer us a lower price as soon as possible. 希望我们可以一起做生意，期待尽快得到您的回答。2) get sth. done I might benefit from getting my teeth fixed.补牙可能对我有好处。It was best to get things done quickly.最好是赶快把事情弄完。Ask & AnswerListen to the tape学生通过听前预读题目做出判断。学生积极思考，参与讨论尽量理解图片表达的内容，鼓励学生积极复述。根据Warm-up活动中已经讨论的结果进行造句，并在小组和班级中进行交流，最后将句子组织成一段文字进行口头描述。掌握重点单词用法，做好课后复习。训练学生对材料大意的理解和归纳能力。训练学生捕捉细节信息的能力。一方面训练学生捕捉细节信息的能力；另一方面为下一活动做好准备。学生在综合之前活动所学知识的同时，自然导入阅读部分的学习。了解并掌握重点单词的读音，词义及其用法。Unit Two 第三，四课时（服务人员工作培训指南） ReadingReadingExcerpt from a Waiter Training ManualStep1: Brain storming Suppose youre a waiter at a restaurant. A customer walks in but youre busy serving food to other customers. What will you do?Should+_, should not +_等。Always welcome customers with _.Step2: Fast readingSs read the passage freely to get the main idea.a. How to greet customers.b. How to serve dishes.c. How to take customers orders.Step3: Careful readingRead again and tick() true or false.Answers: F F F T FStep4: Pair work1.Mr. whites family are having dinner in the restaurant where you work. Read their orders and deliver the food to the right person.Mr. White gets _.Mrs. White gets_. Their son gets_. Their daughter gets_. 2. Complete the sentences with the correct words and expressions from the box. Step5: Summary 1. Language points 2. the rules of clothing and hygiene in the workplaceStep6: HomeworkTry to remember the words and expressions learned in class and master the usage of them.Notes:1, be sure to “必定、一定”be sure to attend the meeting.一定要出席会议1）He is sure to take good care of himself.他一定会照料好自己2）He is sure of taking good care of himself.他自信会照料好自己在be sure to do sth结构中的be sure反映了“言语意向”（discourse orientation），即说话人的看法或判断。因此，汉语应译为“肯定”、“一定”、“谅必”、“势必”等等。在be sure of doing sth结构中的be sure，反映了“主语意向”（subject orientation），即作为主语的人的看法或判断。因此，汉语应译为“确信”、“自信”、“信得过”、“有把握”等等。再比较下列两句：3）My father is sure to live to a hundred.4）My father is sure of living to a hundred.句3）的意思是“我父亲肯定能活到一百岁”。代表说话人（我）的看法或判断。句4）的意思是“我父亲自信能活到一百岁”。代表作为主语的人（我父亲）的看法或判断。正是由于“意向”所决定，包含be sure to do sth结构的句型 ，其主语既可以是人称主语，也可以是非人称主语。例如：Tom is sure to help her. 汤姆肯定会帮她的。We are sure to get a warm welcome. 我们一定会受到热烈欢迎的。Be sure to keep your eyes open for it. 务必留心注意它。Its sure to be fine tomorrow. 明天准会天晴。This plan is sure to succeed. 该计划势必成功。而包含be sure of doing sth结构句型，其主语只能是人称主语，而不可能是非人称主语(除非指人格化的事物）。比如，可以说：Im sure of knowing you well. 我确信对你十分了解。Alan is sure of winning before the game. 比赛前，阿兰自信稳操胜券。但不可以说：*Such a book is sure of proving popular. （这样一种书确信事实能证明自己会广受欢迎。）*The fish is sure of selling well. （这种鱼自信能畅销。）显然，“人”可以“自信”或“确信”，而“书或鱼等物”则不可能“自信”或“确信”。这便是受限于“主语意向”的结果。以上情况，同样适用于be certain to do sth结构与be certain of doing sth结构2, take order”写菜单”，表示为某人提供点餐服务则用take ones order. e.g.: Could I take your order now? 现在可以请你点菜了吗？3, gather “搜集、收集”e.g.: The bees are busy in gathering honey from the flowers. 蜜蜂正忙着采蜜。He began to gather facts to develop his theory. 他开始收集论据以论证他的理论。4, if possible=if it is possible条件句“如果可能的话”Bring also some friends, If possible .如果可能的话，带几个朋友来。 Ill help him if possible. 如有可能我会帮助他的。5, identify 显示 ,说明She identified him as her attacker. 她认出他就是袭击她的人。I cannot identify this signature.我识别不出这是谁的签字。6., in a clockwise direction 表示“按照顺时针方向”，“按逆时针方向”为in an anti-clockwise direction e.g.: Please turn the key in a clockwise direction. 请顺时针转动钥匙。Hurricanes spin in an anti-clockwise direction and they have winds of at least 120 kilometers per hour. 飓风通常逆时针旋转，飓风的风力至少时速120公里。7, chance 机会 by chance: 意外地 偶然I met Tom by chance yesterday. 昨天我偶然遇见汤姆。 I won purely by chance. 我能赢纯属侥幸。8., other than除了Theres nobody here other than me. 这儿除了我没有别人。 9, deliver “传送”e.g.: The telegram was delivered early this morning. 这份电报今天一大早就送到了。话题讨论，让学生进入语境快速阅读，自主地寻找关键信息尝试翻译5个陈述的含义，自主阅读并作出判断学生直接阅读并做出选择，并引用文章相关表达论证自己的答案。学生自行完成练习，并能理解完整句子的含义Find out the key words and the difficult ones, trying to make a prediction in the context. Translate the given sentences by themselves.Practice & try to remember the key points.Consolidate what theyve learned in class.Review & Preview激活学生头脑中的关于饭店服务改善的思考，为阅读活动做好准备。了解文章大意通过复读，提高获得信息并进行逻辑判断的能力。让学生对文章内容理解的基础上，活学活用，指导工作实践的目标。帮助学生巩固复习重点词汇。及时复习巩固，注意查漏补缺。扫清阅读障碍，培养学生预测单词意思的能力，加强其对课文内容的理解。除掌握英语各个语言知识点的一般规律之外，还需要注意英语各个语言知识点的特殊规律。通过练习加强学生对某些有特殊规律的语言知识点的注意和不断积累。讲练结合，关注学生的课堂反馈并及时调整教学策略。及时复习巩固，加强重要知识的理解与记忆。Unit Two 第五课时（寻求帮助和指导） WritingStep1：RevisionReview the excerpt from a waiter training manual.Step2：ReadingRead the e-mail below and tick the information given in the letter.电子邮件 Dear xx,正文 cheers(or regards, or yours, etc) your name给朋友的email不用太正式。email本身就比书信随意些。主题（Subject）框的内容应简明地概括信的内容，短的可以是一个单词，如greetings；长的可以是一个名词性短语，也可以是完整句，但长度一般不超过35个字母。主题框的内容切忌含糊不清。另外： 1、E-mail一般使用非正式的文体，因此正文（Body）前的称呼（Salutation）通常无须使用诸如Dear Mr. John之类的表达。在同辈的亲朋好友或同事间可以直呼其名，但对长辈或上级最好使用头衔加上姓。YES：Tommy，或者Mr. Smith。 2、称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行，开头无须空格。如： Jimmy, 3、地址上的数字直接用阿拉伯数字吧,除了One,例子: 127 Ninth Avenue, North 5 Park Avenue One Wingren Plaza 556 - 91 Street Reading Read the e-mail below and answer the following questions.Who is the sender?To whom the e-mail is sent?What is this e-mail mainly about?Step3：PracticeSuppose you are Anna and you dont know how to use OA system (office automation system). Write an e-mail to Mr. Brown to ask for help.Step4：SummaryHow to write an e-mail to ask for help.Step5：HomeworkWrite an e-mail according to the text in the book.Notes:1, welcome to 2, have sb. dohave sb. do sth.是指让某人做某事，强调一次性的动作。have sb doing sth是指让某人一直做某事，强调动作的持续性、连续性或者动作的反复性。I had Mary clean my bedroom yesterday.昨天我让玛丽打扫了我的卧室。（一次性的动作）He had us laughing during the lunchtime.他让我们在午饭期间一直笑个不停。（动作的连续性）3, enjoy doing4, do not hesitate to do Dont hesitate about that. Do it at once.对于那件事不要再犹豫了。马上去做吧。 5, cc(carbon copy): 副本6, be carefulBe careful not to spill the milk.小心别把牛奶溅出来。7, feature 特色，特征学生自行阅读并说出电子邮件的基本格式。完成表格后的问题答案的同时，归纳出电子邮件主体部分的基本要素。学生根据上一活动中中讨论的电子邮件的格式，完成相关内容导入填写，如收信人、主题等。通过阅读，让学生了解和掌握电子邮件的基本写作要素，为下一活动的写作做好准备。让学生在阅读活动6中的电子邮件后，仿写一篇电子邮件。Unit Two 第六课时（员工手册的使用） Real Life SkillsStep1: Lead-inJohn is a new employee at a trading company. Here are some questions he has written. Read the questions and underline the key words of each one.How much?How long?sick holidays pay overtimeStep2: ReadingStudy the “table of contents” of Johns employee manual. Read the contents and circle the words with the same or similar meaning as the ones you underlined in Johns questions.Salary, Schedule, Health Care, Sick Leave, Holidays, Overtime. Step3.role-play Step3: Role-playWork with your partner to role-play a short conversation to tell John where to find the information he needs.E.g.: what can we get from promotion on page 9?Step4: Pair-work What else do you want to know about Johns new work? Write down your questions. Then use the “table of contents” to locate the information in the employee manual.Further ReadingStep1: Pre-reading Do you know the necessity of the induction training?Who must attend the training? Whats the extent of induction training?Step2: While-readingWith the above questions, scan the whole text and find out the extent of induction training, and underline the new words in this text. (T can give some explanations to students to help them know better about the text.)Step3: Post-readingAsk students to read the passage again and pay attention to the extent of induction training,Step4: DiscussionA fast-food restaurant is drawing up an induction training program. What do you think should be included in the program?Step5: Summary1.Useful phrases 2. How to draw up an induction training program?Notes:1, adopt采用 收养 采纳 ；adapt 适应2, supervision ,sju:pvin 管理;监督U 3, high-risk adj. 高危险度的4, essential isenl adj. 基本的；必要的；本质的；精华的5, precise adj. 精确的；明确的；严格的6, in accordance with In accordance with his fathers wish he gave the money to the school. 他遵照他父亲的愿望把钱捐赠给了学校。7, confirm knfm 确认 证实 确定 His letter confirmed everything. 他的信证实了一切.My employer will confirm that I was there on time.我的雇主将会证实,我是准时到达的。8, draw up1). 起草;制订He has drawn up a vacation plan. 他已拟出假期计划。2).使靠近Draw up a chair and sit down.拉把椅子过来坐下。 3). 停住A truck drew up in front of the house.一辆卡车在房子前停下来。 学生自主完成任务要求，理解相关问题涉及的内容，并能提出更多关于职场新人所关注的问题按要求寻找相关信息学生就活动2中的信息，进行一问一答训练先独立完成，再进行pair-work讨论，然后再进行小组讨论，相互评价。Ask & AnswerSkimming & ScanningTeam workFind out the key words and the difficult ones, trying to make a prediction in the context.Practice & try to remember the key points.本活动为项目的导入部分，让学生进入到模拟真实的情境中，引出员工手册所涵盖的内容，为员工手册目录的查找活动做好铺垫。让学生了解员工手册所涵盖的内容，以及如何快捷有效地查找所关注信息的技巧。将以上活动中的内容拓展成口语的交际训练。通过思维拓展，旨在鼓励学生的创造思维，引导学生进入真实的工作情境。通过快速阅读，了解文章大意，本文下一部分的查读做准备。注意总结，帮助学生查漏补缺。In that case, there is nothing you can do _ than wait.A. more B. other C. better D. any答案为B。一、“other than”的含义1. other than = except, but, apart from “除以外”There is nobody here other than me. 这里除了我以外没有别人。Someone other than your brother should be appointed manager. 应当任命一个除了兄弟之外的人当经理。2. other than = besides “除以外，还”English is now spoken in many countries other than England. 除英国外，其他许多国家都讲英语。There were three people at the meeting other than Mr Day. 除戴先生以外，还有三个人参加了会议。3. other than = not, instead of, rather than “不、非、而不是”I borrowed some books other than novels. 我借了几本书，都不是小说书。4. other than = in any other way than “用除此以外别的方式”You cant get there other than by swimming. 除了游过去之外，你没有别的方法到达那儿。二、“other than”的结构1. other than + 名词/代词The presence of elements other than iron greatly affects the physical properties of steel.铁以外的其