中华邮政公司营业窗口服务项目双语对照表.doc

中華郵政公司營業窗口服務項目雙語對照表類別原對照表項目內容中文英文1郵務1.1信函Letters1.2包裹Parcels1.3國內包裹Domestic Parcels1.4國際包裹International Parcels1.5國內快捷Domestic Speedpost1.6國際快捷International EMS1.7掛號函件Registered Mail1.8快捷郵件EMS / Speedpost1.9欠資郵件Unpaid or Underpaid Mail1.10招領郵件Mail Claim1.11招領國內包裹Domestic Parcel Claim1.12招領掛號郵件Registered Mail Claim1.13普通郵件Ordinary Mail1.14限時郵件Prompt Delivery Mail1.15未來郵件Future Mail1.16航空郵件Airmail1.17報值郵件Value-Declared Mail1.18保價郵件Insured Mail1.19傳真郵件Fax Mail1.20快遞郵件Express Mail1.21代收貨價郵件COD Mail1.22郵件業務Postal Services1.23函件業務Letter-Post Item Services1.24包裹業務Parcel Services1.25快遞代理業務Courier Agency Services1.26航空郵簡Aerogrammes1.27存局候領Poste Restante1.28廣告回信Business Reply Mail1.29傳真業務Fax Services1.30信箱業務PO Box Services1.31存證信函Legal Attest Letters1.32報值信函/包裹Value-Declared Letter-Post Items/Parcels1.33出租信箱PO Box Rentals1.34郵件資費表Postage Rates and Charges1.35國內快捷資費查詢Domestic Speedpost Rates and Charges Inquiry1.36國內快捷郵件資費表Domestic Speedpost Rates1.37國內大宗掛號函件Bulk Domestic Registered Mail1.38大宗函件Bulk Mail1.39快捷上門收件Speedpost Pickup Services1.40國內大宗快捷郵件資費標準表Bulk Domestic Speedpost Rates1.41國內快捷、包裹及掛號查詢Domestic Speedpost, Parcel & Registered Mail Tracking1.42國內快捷郵件郵遞時效表Transit Time for Domestic Speedpost1.43國內快捷收寄局一覽表Domestic Speedpost Service Areas Chart1.44 e化便利郵局e-Post1.45業務說明Services Information 1.46封裝服務Packing Services1.47磅秤Scale1.48稅單核發Issuance of Customs Duty Notes1.49關稅繳納Collection of Customs Duties1.50出口郵包驗關Customs Clearance for Outgoing EMS & Parcels1.51進口郵包放行Release of Incoming EMS & Parcels1.52進口郵包驗關 Customs Clearance for Incoming EMS & Parcels1.53領取國際包裹International Parcel Claim1.54收寄國際包裹 Collection of International Parcels1.55信封書寫範例Format for Addressing Envelope1.56投交收件人親收Delivery to the Addressee in Person1.57國際包裹五聯單International Parcel Address Pack1.58國際快捷郵件五聯單EMS Address Pack1.59國內代收貨價託運單Domestic COD Shipping Notes1.60國內掛號包裹託運單Domestic Registered Parcel Shipping Notes1.61國內快捷郵件託運單Domestic Speedpost Shipping Notes1.62掛號郵件收件回執Registered Mail Requiring Advice of Receipt1.63郵局代售業務項目：Postal Agency Services1.鐵路火車票1.Train Tickets2.印花稅票2.Revenue Stamps3.簡章3.Forms and Brochures4.高普考簡章4.Civil Service Examination Guidelines5.防癆紀念票5.Anti-Tuberculosis Stamps6.紀念幣及紀念金銀條塊6.Commemorative Coins and Gold Silver Bullion7.電話卡7.Phone Cards8.郵筒模型8.Mail Collection Box Models9.米9.Rice10.3C電器10.Consumer Electronics, Computer and Communication Appliances11.年節伴手禮11.Holiday Gift Boxes12.美容商品12.Beauty Products13.酒類商品13.Wine and Liquor14.生活用品14.Lifestyle Products15.有機食品15.Organic Foods16.保健食品16.Healthy Supplements17.保健飲（油）品17.Healthy Drinks & Cooking Oil18.書籍18.Books2集郵2.1集郵Philately2.2集郵服務Philatelic Services2.3郵票Postage Stamps2.4個人化郵票Personal Greeting Stamps2.5集郵服務中心Philatelic Center2.6中華郵政集郵電子商城Postal Stamp Mall2.7集郵商品展示櫃Philatelic Products Showcase2.8長期集郵訂戶服務Long-term Subscribers Services2.9上網訂購網址Order Online at .tw3儲匯、壽險 3.1郵政儲金、匯兌、壽險、代理Postal Savings, Remittances, Life Insurance & Agency Services3.2郵政業務利率表(年息%)：Interest Rates of Postal Services Chart (Annual Interest %)1.定期儲金1.Time Deposit(1)一月未滿三月期(1)1MLess Than 3M(2)三月未滿六月期(2)3MLess Than 6M(3)六月未滿九月期(3)6MLess Than 9M(4)九月未滿一年期(4)9MLess Than 1Y(5)一年未滿二年期(5)1YLess Than 2Y(6)二年未滿三年期(6)2YLess Than 3Y(7)三年期(7)3Y2.固定利率2.Fixed Rates3.機動利率3.Floating Rates4.壽險房貸4.Real Estate Mortgage Loans5.保單借款5.Policy Loans3.3郵政簡易人壽保險Postal Simple Life Insurance3.4郵政壽險不動產抵押借款業務(全名)Postal Life Insurance Real Estate Mortgage Loans3.5外匯匯率Foreign Exchange Rates3.6薪資存款業務Payroll Deposit Services3.7郵政禮券Postal Gift Coupons3.8存簿新立戶、補副專辦櫃檯Open New Accounts & Reissue Passbooks3.9郵政儲金Postal Savings3.10郵政存簿儲金Postal Passbook Savings3.11郵政劃撥儲金Postal Giro3.12郵政定期儲金Postal Time Deposit3.13存款、提款Deposit/Withdrawal3.14郵政匯兌Postal Remittances3.15郵政匯票Postal Money Orders3.16國際郵政匯票International Postal Money Orders3.17入戶匯款（郵政存簿儲金帳戶間匯款）Remittances between Postal Passbook Savings Accounts3.18跨行通匯Inter-Bank Remittances3.19外匯匯款International Remittances3.20買賣外幣、旅行支票Foreign Exchange & Travelers Cheques3.21代理業務Agency Services3.22代銷基金業務Mutual Fund Services3.23新立戶New Accounts3.24金融卡ATM Cards3.25轉帳代繳Direct Debit3.26更印、掛失、補副Change Seals, Announce Loss and Reissue Passbooks and ATM cards3.27持大量硬幣交易者Those with Lots of Coins3.28地址變更Change of Address3.29帳戶委託或終止轉帳代繳費用Setting up or Terminating Automatic Payments3.30存簿存款單Passbook Deposit Slips3.31存簿提款單Passbook Withdrawal Slips3.32郵政國內匯款單Postal Domestic Remittance Forms3.33跨行匯款申請書Application Forms for Inter-Bank Remittances3.34無摺存款單Deposit Slips (for those without their passbooks)3.35劃撥存款單Postal Giro Deposit Slips3.36劃撥提款單Postal Giro Withdrawal Slips3.37定期存款單Certificates of Deposit3.38續存定期存款單CD Renewal Forms3.39郵政金融卡申請書ATM Card Application Forms3.40快速窗口服務項目，受理X筆以下合計金額新臺幣X萬元以下，並符合下列條件：This express counter serves customers with X or less transactions for a total less than NTX in the following areas:*存簿儲金存、提款（不含新開戶及補副存簿）*Making a deposit to or withdrawal from a passbook savings account (not including opening a new account or applying to reissue a passbook)*劃撥儲金存款（學費、信用卡、電話費、交通違規罰款之繳款等，不含新開戶）*Making deposit into a Giro account (paying tuition, credit card bills, telephone bills, traffic tickets, and so forth, but not including opening up a new account)*入戶匯款（郵政存簿儲金帳戶間匯款）*Remittances between Postal Passbook Savings Accounts*新開戶暫由號窗口受理*Counter closed. Please go to counter number to open a new account.*欲開立存簿、劃撥帳戶，請逕至號窗口洽辦*Please go to counter number to open a Passbook savings / Giro account.4營業場所4.1公告欄Bulletin Board4.2服務檯Information Counter4.3郵政消息Postal News4.4榮譽員工榜Employee of the Month4.5營業時間Business Hours4.6收信時間Mail Collection Time4.7截郵時間Post Deadline4.8夜間郵局Night Post Office4.9自助郵局Self-Service Post Office4.10銷售中心Sales Center4.11印花稅票代銷處Revenue Stamp Agency4.12志工服務檯Volunteer Counter4.13服務檯（服務項目）Information（Items of Service）1.愛心服務1.Disabled Services2.業務諮詢2.Information3.代客書寫3.Writing Assistance4.提供單據4.Forms5.失物招領5.Lost and Found4.14快速窗口(免取號碼牌)Express Counter (Queuing Number Not Required)4.15愛心窗口Counter for the Disabled4.16配置圖Floor Plan4.17 ATM 24小時服務24-hour ATM Services4.18儲匯壽險請上2樓Please go to the 2nd floor for Banking and Life Insurance Services.4.19緊急出口、疏散方向Emergency Exit / Exit4.20請按鈕取牌等候叫號辦理Please take a number and wait for service4.21等待人數Number of People Waiting4.22暫停受理Closed4.23業務說明Service Descriptions4.24不動產抵押借款Real Estate Mortgage Loans4.25郵遞區號一覽表Zip Code Chart4.26專用信箱投遞時刻表PO Box Delivery Schedule4.27各項業務申辦流程及處理時限表Application Procedures and Processing Time4.28各類郵件書寫範本Specimen Forms郵政儲匯業務委託書Power of Attorney on Postal Savings and Remittances Related Business4.29歡迎免費索取Free Brochures/DM4.30請用茶水Drinks for All4.31老花眼鏡Reading Glasses4.32愛心傘Courtesy Umbrellas4.33市區免費電話Free Local Calls4.34服務鈴Ring for Service請身心障礙人士及高齡顧客按鈴通知郵局派員前來服務Disabled Persons and Senior Citizens, please ring for service4.35首長信箱Directors Mailbox4.36顧客意見箱Suggestions如有寶貴意見，請多利用本局信箱Welcome your opinions and comments4.37服務專線Customer Service Lines4.38小心階梯Watch Your Step4.39請脫安全帽及口罩Please Take off Your Helmet and Mask4.40請用雨傘套，謝謝！Please use disposable plastic bags provided for wet umbrellas4.41化粧室Restroom4.42身心障礙專用廁所Restroom for the Disabled4.43來賓請登記Visitor Registration4.44請至市府路守衛室Please go to the Security Room on Shihfu Rd.4.45身心障礙專用停車位Disabled Parking Only4.46腳踏車停放區Bicycle Parking4.47公務機車停放區Chunghwa Post Motorcycles Parking Only4.48公務車停車位For Chunghwa Post Vehicles Only4.49非本局車輛請勿停放For Chunghwa Post Vehicles Only4.50逆滲透飲水機，水質衛生可靠，敬請安心飲用Please drink this water which has been produced with reverse osmosis.4.51為維護顧客安全與環境衛生，請勿將寵物攜帶入郵局內No Pets Allowed5郵用機械5.1郵資票出售機Postage Label Vending Machine5.2郵政票品出售機Stamp Vending Machine本機售票產品：郵票、小全張、明信片、郵摺Merchandise: Stamps, Souvenir Sheets, Postcards and Stamp Folios5.3郵政票品出售機操作說明Stamp Vending Machine Operating Instructions1.請投幣（若零錢不足燈亮時，本機不找零，請投入欲購買票品金額） 1. Please insert coins. (When the “No change” light is on, the machine will not make changes. Please insert the exact amount.)2.請按票品號碼鍵（請按有票品的號碼，以免空轉吃錢） 2. Please press the number button for the selected postal item.Do not press any numbers that do not contain any items.3.請從機器下方取出票品和找零 3. Please remove the item(s) and any change from the dispenser below.4.如有其他操作問題，請洽郵局窗口或服務檯 4. For additional assistance, please contact window clerks or the information desk.5.4掛號函件收寄機Registered Mail Mailing Machine5.5號碼機Ticket Dispenser*請抽號碼牌*Please take a number*申辦業務請抽取號碼牌等候叫號辦理*Please take a number and wait for service5.6自動櫃員機Automatic Teller Machine (ATM)5.7自動櫃員機交易ATM Transactions*現金提款*Cash Withdrawal*轉帳*Balance Transfer*信用卡預借現金*Credit Card Cash Advance*餘額查詢*Balance Inquiry*變更密碼*Change Password持卡人請注意！金融卡轉帳，只能把錢轉出不能轉入Attention! The ATM can only transfer funds out of your own account5.8補摺機Passbook Entry Machine5.9自動補摺機使用說明Passbook Entry Operating Instructions*僅供補登郵政存簿*For Postal Passbooks Only*請翻到上次列印最後一行補登頁*Please open to the last entry*請整平存簿並將存簿插入補摺位置*Smooth pas