酒店工程部程序1-管理.doc

SECTION 1 - ADMINISTRATION第一部分-管理1AACCOUNTING & Management财政和管理1Engineering accounting audit is done yearly.Maintain past two (2) years accounting audits on file.每年做工程部财政预算。将前2年等财政预算存档。2Plans and actions are developed for deficiencies.Plans and actions are ADMINISTRATIONCommentsdeficiencies with follow up and corrections made to previous audits.提出计划，采取行动来解决亏损。附上对计划采取的行动和对原有的预算所作的改进。3An Engineering accounting system is in place.System is used to reconcile all P.O.s to Invoices and monitor ongoing budget performance. Review reports.有工程会计系统。此系统用来使采购订单与发票统一，并监控现有预算的执行情况。有报告可查。4Period P&L critiques are prepared, highlighting plans & actions for areas over budget for the period.Over budget account codes are critiqued for reasons and plans and actions are listed to manage budget compliance. Review previous periods critique.准备阶段盈亏评估，强调出超支预算的计划行动。审批超出预算的财务编码原因，并列出管理预算汇总的计划行动。参见前阶段的审批。1BMAINTENANCE CONTRACTS保养合同1Maintenance Contract Documentation is up to date.A copy of all current maintenance contracts is on file in a binder sorted alphabetically保养合同文件是更新过的。档案中按照字母顺序装订保留每个合同的一份契约。2Maintenance contracts are reviewed yearly by DOF and DOE.An annual review is performed of all contracts by the DOE and DOF, and, documents any changes made including a summary of bidders and bid amounts for all contracts awarded.每年由财务总监和工程总监审核保养合同。财务总监和工程总监年度审核所有合同和包括投标人概况和获标价总值的修改在内的文件。3Contracts are signed by the GM, after approval by the DOF and DOE.All sealed contract proposals should be jointly opened and reviewed by the DOF and DOE prior to contract award and signature by the General Manager. Documents kept on file with proof of bid receipt and bid opening procedures所有合同现由财务总监和工程总监批准，再交由总经理审批。在获标和总经理签字之前，所有密封的合同对财务总监和工程总监是公开的。将文件和收据证明等公开竞标手续存档。4Maintenance contracts are reviewed for Corporate Legal compliance.Whenever possible, contracts should be written by Corporate Legal. When using Vendors contract form, it should be reviewed by Corporate Legal and recommended changes made before signature. Automatic renewal clauses should not be accepted.审核保养合同，保证他们遵守保护业主与公司利益的公司法律规定。只要可能，应由业主起草合同。如使用卖主的合同格式时，应由业主审核并在合同签订前提出修改。不接受自动更新条款。5Maintenance Contract Master List is prepared and updated. A contract Master list showing Vendor name and contact info., Contract inception date, cancellation notification date, expiration date, annual cost, equipment covered and other pertinent information is on file, current and monitored monthly for needed准备并更新保养合同雇主名单。将合同雇主名单应显示卖主名和合同信息，合同起草时间，通知取消的时间，到期日，年开销，所含设备名，和其他相关信息存档。保养合同要装订起来。1CCONTRACTOR INSURANCE承包商的保险1Contractors have Insurance policies on file.Review all contractors from the master list in 1B6 as well as non contract contractors for proper insurance coverage on file in Engineering.将承包商的保险契约存档。工程部存有从1B6de雇主名单上参考所有承包商和无合同承包商的保险2Policies are kept current and replaced before expiration date.All contractors continuing a working relationship with the property have current insurance policies on file.保险费于到期日前更新。所由承包人保持对财产工作关系，将现行保险存档。1DENGINEERING SERVICE REQUESTS工程部维修通知1Work orders are used to document needs, repairs, or problems.A written or electronic work order system is in place to track work orders for timely completion and keep departments updated on current status.使用工作单，将要求、修理和故障纪录为资料。适当的手写或电子工作系统为及时跟踪并保证部门在当前情况下完成工作。2A system is in place to prioritize work orders and to ensure completion through a tracking system.Work orders are prioritized prior to issuance so that engineering associates perform most important tasks first.有决定工作单的优先次序的系统。工作单的优先次序保证使工程部人员先做最重要的工作单。4Completed Work Orders are reported to the originator.A process is in place to insure work has been completed to the satisfaction of the originator, can be paper or electronic.完成了的工作单交还发单人。这一程序是为确保发单人对工程部人员所作的工作是否满意，通过纸写或电脑方式。5Copies of work orders are maintained for 3 years.工程维修单保存3年。6A 55 hotline or other rapid response system is in place.A guest hotline or other rapid response system is in place to resolve work order requests reported by guests and for other high priority requests in an expedient manner.有“55”热线或其他快速反应系统。客房热线或有其他快速反应系统快速解决客人通知的或其他高级优先的工作单。1ERECORDS RETENTION记录的保存1Maintained for life of building - in an accessible, clean organized and safe manner.下列建筑物的重要文件需在酒店使用年限内有系统的排列，并存放于安全及容易翻阅的地方。aReproducible as built master drawing sets (sepias/vellums) are maintained for Architectural, Structural, Mechanical, Electrical, Plumbing, Civil Engineering, Controls and Life Safety.可复写的“建造时”的雇主的图纸要按照建筑、结构、机械、电力、水泵、土木工程、控制和生命安全保留。bWorking copies of all master drawing sets are maintained for daily use.保存所有雇主的施工图纸做每日使用。cO&M manuals操作保养手册dUnderground storage tank permits, inspections and service reports (maintain forever).地下储油罐许可，检查保养报告（永久保存）2Maintained for the life of the equipment, can be held digitally in an approved storage media.维持设备的使用日期。aVehicle PMs and all service reports and preuse inspection sheets and sign off车辆的保护保养以及所有服务报告和检测单bOperation logs, i.e. chillers, boilers, etc.制冷设备和锅炉的运行日志cPreventative maintenance performed for all equipment所有设备的保养执行情况3Maintain for five years after expiration and/or issuance下列有关之文件需于签发日或失效后保留五年。aCertificate of inspection and/or permits for boilers, fire alarms, hood cleaning, and life safety test, elevators 检查后合格证书：锅炉、火警警报器、油烟罩、生命安全测试、电梯bAll licenses for life of license保留有效期内的所有执照cAssociates certifications or license员工证明或许可4Maintain for three years similar to service requests保留三年的有关的服务要求纪录aWater treatment and maintenance logs水处理和保养日志bGrounds and public space safety inspections地面和公共区域的安全检查cGeneral Pass on logs一般通道日志dInfrared Scan Reports红外线扫描报告1FDEPARTMENT MEETING 部门会议1 Department stand up meetings are held daily, to include Basic of the Day, Energy Concern Items, and current topics每天开部门例会，包括“每日基本内容”“有关能源事项和当天主题”2Department meetings are held at least quarterly and include: training, safety, GSS, & AOS, Financial Reports, and energy conservation.部门会议至少开15分钟，包括：培训、安全、GSS、AOS财政报告和能源节约。1GENGINEERING AND SECURITY HOTEL LOCK SYSTEMS & CONTROL 工程与酒店钥匙保安管理1Guest Room Lock Systems:客房钥匙a An LSOP has been established for the control of all hotel room master keys and procedures regarding issuance of keys to guests and associates, ensuring daily accountability of all master keys.已建立管理酒店所有客人钥匙，有关发放给客人和员工钥匙的程序的规范文件，以确保日常钥匙管理工作。b This LSOP is reviewed and updated yearly.此LSOP每年修改更新。c Key audits are done daily for accounting of all Master Keys.定期检查、清点所有钥匙。d No room numbers on keys, masters are generic, can be color coded.吴房间号码、酒店标识或名字的钥匙要用彩色编号标出e All guest rooms have electronic entry door locks, if not planned date for change.每个客房门都有电子门锁，如果没有的要计划安装。f Associates do not allow non keyed entry to guest rooms without seeing photo ID and verifying person is registered to the room in question.除非检查身份证并证明此人已登记要求进入客房，员工不允许无客房钥匙的人进入客房。g Regular maintenance and cleaning of lock assemblies is performed