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”本试卷分第i卷(选择题)和第ii卷(非选择题)两部分,第i卷第1页至第7页,第ii卷第7页至第8页。考试结束后,请将本试卷和答题卡一并交回。满分120分,考试用时100分钟。第i卷(选择题,共70分)注意事项:1答题前,考生务必用黑色碳素笔将自己的姓名、准考证号、考场号、座位号在答题卡上填写清楚。2每小题选出答案后,用2b铅笔把答题卡上对应题目的答案标号涂黑。如需改动,用橡皮擦干净后,再选涂其他答案标号。在试题卷上作答无效。第一部分:阅读理解(共两节,满分40分)第一节(共15小题;每小题2分,满分30分) 阅读下列短文,从每题所给的四个选项(a、b、c和d)中,选出最佳选项,并在答题卡上将该项涂黑。aone of the odd things about some business organizations is that they spend so much money attracting new customers but spend so little keeping them. it just doesnt make sense. however, taking customers for granted is a routine in some business organizations.loyal customers are an organizations only protection against bankruptcy(破产), and losing them because of neglect or indifference is really wrong. not only do satisfied customers continue to buy by themselves, but they often encourage others to buy. this is advertising that doesnt cost a penny. although there are always problems in giving good service to customers, maintaining their business isnt all that difficult. its a matter of attitude, of believing that everyone who buys from you is entitled to the best treatment you can deliver. plus giving just a little more than you have to.there are always problems in giving good service to customers. the reason, of course, is that no organization is perfect, and theres many a slip: unreasonable delays in filling orders, shipping the wrong goods, failing to answer letters promptly, and so on. sometimes these errors or failures cant be helped. for example, if you cant get parts because of material shortages or a transportation strike, customers may be denied the goods theyve ordered. no matter who is at fault, customers whom you value highly should generally be given the benefit of the doubt. the old saying that all customers should be treated alike is a myth. customers who repeatedly place large orders and pay for them will naturally, get more attention than those who buy infrequently and have to be badgered to pay what they owe. however, you have to make the assumption that all customers are good unless proved otherwise.1. from the second paragraph, we can know that _. a. satisfied customers should always be well serviced b. devoted customers are lifelines of business organizations c. companies can employ customers to advertise their products d. it is hard for organizations to offer good services to their customers2. which of the following statements might the author agree with? a. only regular customers deserve good treatments b. new customers are treated well in large organizations c. some errors and failures in business are unavoidable d. both an organization and their customers are responsible for certain errors3. what does the author imply by saying “all customers should be treated alike is a myth”? a. its not true that all customers are treated equally b. it is an old story that customers receive equal treatment c. it is possible that customers should enjoy the same treatment d. its a rule that customers should share equal and fair rights4. the main idea of the passage is best summarized as “_”. a. new customers are kings for business organizations b. taking customers for granted is regulation in business organizations c. maintaining customers is the most important thing to business organizations d. business organizations need spend so much money attracting new customersbthink about the longest elevator ride that youve ever taken. whether you rose five or 100 floors, it probably took less than a few minutes. now imagine riding in an elevator higher and higher as it climbs for nearly a day. when you reach the top floor, prepare for views that are really out of this world. youll be in space! space elevators might sound like a crazy idea, but theyre something scientists have been working on for decades.at the moment, riding in a capsule is the only way ordinary people can get to and from space. but those rides are very expensive-about $ 25 million per person per flight. now scientists are making efforts to reduce the expense of those rides.researchers are still figuring out the details about how a space elevator might work. one idea is stretching a very long cablemore than 37,000 kilometersup to space from the earths equator (赤道). objects in space above the equator orbit (绕的轨道飞行) the earth at the same speed that our planet turns. a weight on the end of the cable would stretch it tight. an elevator tied to the cable could use it to climb up and down.the only problem is that besides being long, this cable must also be very strong. storms, including hurricanes might break it. one way to solve this problem is to stretch the cable from the moon instead of from the earth. airplanes designed to climb higher than a typical jet might take off from the earth and link up with the cable, which would be held in place by the pull of gravity from the earth. an elevator car waiting there would then take riders the rest of the way to the moon. fueled by solar power, the elevator could transport people and materials without much expense or effort per ride.5. the first paragraph is presented by _.a. asking questionsb. analyzing causes c.giving an exampled. making a comparison6. why have scientists been working on space elevators?a. to make trips to space cheaper.b. to help astronauts do research in space.c. to find a more convenient way to the moon.d. to prove an assumption which seems crazy.7. the underlined word“it”in paragraph 3 refers to _.a. theweightb. the cable c. an object in spaced. the equator8. what may make the cable stay in place on the moon?a. the elevator car on the moon.b. the elevator fastened to the cable.c. the pull of gravity from the earth.d. the speed of the moon orbiting the earth.cchildlife liquid calcium with magnesium(镁) provides these two essential minerals combined with vitamin d and zinc in a balanced, absorbable, great tasting formula. these are the primary nutrients required for supporting your childs healthy bone growth and development.health tip: as your child grows and develops, calcium is the most abundant mineral found in their body, comprising approximately 2 percent of total body weight, with 99 percent of the total calcium being found in the bones and teeth. for optimum absorption and utilization studies suggest calcium should be combined with magnesium, vitamin d and zinc. these nutrients help support and establish the very foundation for your childs structural growth.childlife uses only the highest quality ingredients. contains no milk, eggs, wheat or corn. no artificial colorings, flavorings or sweeteners.keep out of the reach of children. do not use if outer safety seal is broken or missing.shake well before use. keep in cool my place. give directly or mix with your childs favorite drink.store between 15 centigrade and 25 centigrade.read the following directions before you take it.suggested use:for adults 2 tablespoonschildren: according to agefor infants 6 months-1 year 1/2 teaspoon dailyfor children 3-6 years 1 teaspoon dailyfor children 6-10 years 2 teaspoons dailyfor children 10-14 years4 teaspoons dailyserving size: 1 teaspoon (8 ml) 1 tablespoon( 15 ml)for adults, repeat above does(剂量) per hour if needed until 8 doses are taken. these statements have not been evaluated by the food and drug administration. this product is not intended to diagnose, treat, cure or prevent any disease.manufactured for childlfielos angeles, ca90232 usatel:(800) 993-0332www. childlife. net9. where can you usually see the passage above? a. in the newspaper b. on the bottle of medicine c. in a travel guidebook d. on the bottle of health care products10. for whom would a dose of two teaspoons be suggested? a. an adult b. a 4-year-old child c. a 9-year-old child d. a 12-year-old child11. what is the largest amount of dose that should be taken by an adult in a four-hour period? a. two tablespoons b. four tablespoons c. six tablespoons d. eight tablespoonsdafrica is no longer the continent of apparently endless conflict, hunger, disease and dictatorship(专制) that have filled peoples brain for decades. despite the obvious challenges-the outbreak of ebola in west africa, the threat from terrorists in nigeria-africas major new tendency is of a continent on the rise.according to the world bank, sub-saharan africas gdp growth rate of 5% over the past 15 years-almost double the global averageis expected to continue well into the next decade. consulting film a. t. kearney predicts that by 2040 sub-saharan africa would be “ the biggest, fastest, strongest and the most attractive region for retain in the world.”but the fruits of africas success, if not managed well, could damage this great economic and political awakening. greater prosperity has meant africans are living longer and healthier. at the same time, the birthrate remains high, at an average of 5.2 births per woman in africa, compared with 1.6 in europe and 2.1 in asia. the young ages 15-24 make up about 37% of africas labor force but occupy 60% of the continents total jobless, and a quarter of all young people havent received any education, according to a 2011 report from the african development bank.the young could be the engine that drives africa for good or it could be its downfall if they deny education and opportunities. the world economic forum founder klaus schwab reminded africa that 18 million jobs will have to be created every year just to accommodate africas current job seekers.what is also required is great investment in both education and employment, so that the young can start building businesses and developing the technologies to provide opportunities for the coming boom generation. they deserve the chance to live without the chaos and conflict that once haunt the continent for years.12. what is the main idea of the first two paragraphs? a. a new africa is appearing and developing b. sub-saharan africas economy is on the rise c. the outbreak of ebola threats africa seriously d. the threat of terrorists in africa is increasing quickly13. when it comes to population, africa isnt suffering from the fact that _. a. the birthrate remains high b. the aging process speeds up c. unemployment threats the youth d. poor education characterizes the young14. the underlined word “accommodate” in paragraph 4 probably means “_”. a. train and organize b. satisfy and arrange c. attract and make use of d. provide food and clothes15. what can be inferred from the text? a. africas economy boom will continue b. controlling the birthrate is peoples top concern c. the african young will live without chaos and conflict d. africa should attach importance to protecting and supporting the young第二节(共5小题;每小题2分,满分10分) 根据短文内容,从短文后的选项中选出能填入空白处的最佳选项,并在答题卡上将该项涂黑。选项中有两项为多余选项。i was eight when i first sat with my grandmother behind the cashier in her store. 16 . i quickly learned the importance of treating customers politely and saying “thank you.”my grandmother treated me well. at first i was paid in candy.17 .i worked every day after school, and during the summer and on weekends and holidays from 8 a.m. to 7 p.m. my father helped me set up a bank account. 18 .by the time i was 12, my grandmother thought i had done such a good job that she promoted me to selling cosmetics(化妆品). 19 . even though i was just a kid, women would ask me such things as “ what color do you think i should wear?” i took a real interest in their questions and was able to translate what they wanted into makeup ideas. i ended my selling with a record amount of cosmetics.20 to be a successful salesperson, you didnt need to be a rocket scientistyou needed to be a great listener. today i still carry this lesson with me: i listen to customers. i expect my customers are no longer women purchasing cosmetics from me; instead, they are kids who tell me which toys they would like to see.a. later i received 50 cents an hour.b. the job taught me a valuable lessonc. she let me sit there by myself before longd. my grandmas trust taught me how to handle responsibilitye. i developed the ability to look customers directly in the eyef. soon i found myself looking more beautiful than ever before.g. watching my money grow was more rewarding than anything i could have bought.第二部分: 英语知识运用(共两节,满分45分)第一节:完形填空(共20小题;每小题1.5分,满分30分) 阅读下面短文,从短文后各题所给的四个选项(a、b、c和d)中,选出可以填入空白处的最佳选项,并在答题卡上将该项涂黑。john was 20 years old. he was a handsome and gifted 21 . but he stopped talking as much as he usually did after he graduated from high school. this year, his 22 reduced to nothing. his parents knew he was 23 , and continually told him that they loved him. everyone was 24 about his well-being and wondered what they could say or do to help him, since saying “i love you” 25 wasnt enough to improve his situation.john finally made a(an) 26 . he locked himself in the cellar(地下室)and stayed there for three days without food. 27 he continued to acknowledge his parents love for him and his love for them, his depression 28 . his loved ones were 29 that he would even kill himself one day. healthcare professionals were 30 , but the advice, care and kindness did not 31 . on the fourth day of johns isolation(隔离), the local high school football 32 , who didnt know johns situation, happened to call him. johns mother told him john was not 33 and took a message at the coachs 34 . then she went to the cellar door and called down the stairs, “john, coach ivers just phoned. he said that his players 35 last night on who they wanted as their assistant coach. they said you were the greatest football athlete they had ever had and they though they could 36 the state championship if you helped to coach them. coach ivers said they need you! he said if you are interested, you should be at the football practice 37 at 14:45 this afternoon.” hearing the message, john eventually came out of the cellar. he accepted the coaching job. 38 the time he came home from his first 39 , he had walked out of his depression. he once again found the great feeling of being 40 , and he was back to his old self.21. a. judge b. athlete c. captain d. professor22. a. promise b. complaint c. motivation d. conversation23. a. depressed b. awkward c. innocent d. unconscious24. a. curious b. positive c. frightened d. concerned25. a. directly b. properly c. obviously d. specially26. a. move b. apology c. difference d. deal27. a. because b. although c. unless d. when28. a. acquired b. recovered c. deepened d. withdrew29. a. amazed b. confused c. bored d. convinced30. a. taken in b. brought in c. turned in d. put in31. a. solve b. produce c. work d. develop32. a. assistant b. manager c. coach d. guider33. a. occupied b. suitable c. flexible d. available34. a. request b. recommendation c. invitation d. compromise35. a. competed b. voted c. connected d. responded36. a. obtain b. recognize c. approve d. admit37. a. in person b. with delight c. by chance d. on purpose38. a. during b. before c. by d. after39. a. appointment b. practice c. experience d. preparation40. a. demanded b. respected c. protected d. needed第ii卷(非选择题,共50分)注意事项:第ii卷共2页,用黑色碳素笔将答案答在答题卡上。在试题卷上作答无效。第二部分:英语知识运用(共两节,满分45分)第二节(共10小题;每小题1. 5分,满分15分) 阅读下面材料,在空白处填入适当的内容(1个单词)或括号内单词的正确形式,并填在答题卡的相应位置。 i want to thank my son jim for teaching me a valuable lesson in life by the great example he set. we 41 (eat) at eh caf when a person came in. he ordered his hamburger but didnt have enough money to pay for it. 42 any hesitation, jim went over and put the extra $ 2 into his hand. when leaving, jim also threw a five-cent coin onto the pavement and said something like, “some kid will be cheerful 43 (discover) this.” last week, a young man at a petrol station didnt have enough money to pay for his petrol. i asked the money collector, “how much short is he?” the collector told me he had meant 44 put $ 20 of petrol but he had been looking at the wrong gauge(计量表). then it added up to 45 (total) $ 26. something made me think of 46 jim did that night in the caf. i handed the man $ 6. he was so 47 (astonish) and asked, “why would you do this for me?” i just smiled. it was my son who taught me that “its better to give 48 to receive”. so when i happen to see a five-cent coin on the ground, 49 is natural for me to leave it there in case some kid will get a kick out of 50 (find) it.第三部分:写作(共两节,满分35分)第一节:短文改错(共10小题;每小题1分,满分10分)假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文。文中共有10处语言错误,每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。增加:在缺词
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