verbal_communication好文档.ppt

1、Verbal communication,definition significance forms/styles cultural differences in verbal communication,Definition,Definition,definition in our book:Verbal intercultural communication happens when people from different cultural backgrounds communicate with each other by using language.,definition in

2、Internet：Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.,Verbal communication refers to the use of sounds and language to relay a message. It serves as a vehicle for expressing desire

3、s, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more people.,definition in our concept,-Sometimes we think about this but talk about that.,S

4、ignificance,Significance,Verbal communication differentiates humans and makes them unique from all creatures. 语言交际的划分，使人与动物有独特的区别 Verbal communication involves using speech to exchange information with others, according to Jeff Butterfield, author of Verbal Communication. “口语交流涉及用语音与他人交流信息”,根据口头沟通一书

5、的作者杰夫巴特菲尔德 By talking with another person or persons, you are verbally communicating. 和其他人交流，你是口头交流,Significance,All humans need to interact, and the most obvious form of communication is verbal, or oral, communication. 所有的人类需要与其他人交往,最显著的沟通形式是口头沟通,或口语交际 When you communicate verbally, you forge and m

6、aintain relationships, express opinions, share knowledge, improve businesses and develop an understanding of your culture通过口头交流，你建立保持了关系，发表你的见解，分享你的只是，提高并发展一个你的文化交际圈,To sum up,We use words to: Communication with the outside _ Share the _ Exercise some control over the _ Form images of _ We use words

7、 to _, to_,and to _ Language is important, it has the significant influence on human behavior.,past,present,future,persuade,exchange ideas,express feelings,world,How to be a better speaker,In verbal communication,Learn how to give an effective public presentation,1,Prepare well ahead of time.,2,Bala

8、nce assertiveness with respect.,3,State your point in a clear and concise manner.,4,Switch up the meter and volume when you speak.,Instructions,Tips & Warnings,One of the most important communication tips is listening. This will actually help you when you attempt to communicate verbally.,Excellent V

9、erbal Communication,Eye contact,Consider your words,Voice,Body language,Forms/ styles,Verbal communication styles,High -context,Low-context,High-Context Cultures,Japanese Korean Chinese, People are very homogeneous with regard to experience, information network, and the like. Because of tradition an

10、d history, the cultures change very little over time. Meaning is not necessarily contained in words. Information is provided through gestures, the use of space, and even silence. Meaning is also conveyed through status (age, sex, education, family background, title, and affiliations) and through an

11、individuals informal friends and associates.,Low-Context Cultures,German, American, Swiss, The population is less homogeneous and therefore tends to compartmentalize interpersonal contacts. Each time they interact with others they need detailed background information. The verbal messages contain mos

12、t of the information and very little is embedded in the context or participants.,Verbal communication styles,Cultural differences in verbal communication,The Asian attitudes toward speech and rhetoric -holistic The words are only part of, and are inseparable from the total communication context, whi

13、ch includes the interpersonal relationship between/among interactants. - Those who know do not talk. Those who talk do not know. - He who knows does not speak. He who speaks does not know.- Silence is gold. - Loose lips sink ships,Silence also plays an important part of communication for the Japanes

14、e by intending to save embarrassment. For the Japanese, a person who is quiet and spends more time listening than speaking is more credible because they regard constant talking as a sign of shallowness.,In the US, speech - an object of inquiry to express ones ideas and thoughts as clearly, logically

15、, and persuasively as possible expressing ones opinion as openly and forcefully as possible is an admirable trait.,Some mainstream American values Directness, openness, and honesty: Honesty is the best policy. People should express themselves openly. It is not considered good to “beat around the bush.”,Contrasting value - Indirectness and “