Unit_6_Making_a_Telephone_Call.ppt

1、UNIT 6,Making a Telephone Call,世纪商务英语综合教程 ,Contents,Lead-in,Listen to the key new words with pictures above.,Operator,Telephone Message,Secretary,Cell Phone,Appointment Book,Listening a time when an activity is stopped,基本用法,Passage A: New words,Reading and Translation,tell,1) v. be able to see how o

2、ne person or thing is different from another 例： How can you tell a fake Vuitton handbag from the real thing? Can you tell the difference between sparkling wine and champagne? 2) v. if someone tells you something, they communicate information, a story, their feelings etc to you 例：I wish someone had t

3、old me the meeting was canceled. The Chief of Police told reporters that two people were killed in the blast.,基本用法,Passage A: New words,Reading and Translation,initiate,v. to arrange for something important to start, such as an official process or a new plan 例： They have decided to initiate legal pr

4、oceedings against the newspaper. Intellectuals have initiated a debate on terrorism.,相关词汇,1) initiative n. the ability to make decisions and take action without waiting for someone to tell you what to do: 2) initial a. happening at the beginning = first: 例： This is only the initial stages of the dis

5、ease. The initial response has been encouraging.,基本用法,Passage A: New words,Reading and Translation,awkward,1) a. making you feel embarrassed so that you are not sure what to do or say = difficult: 例： I hoped he would stop asking awkward questions. A laugh can help people over an awkward situation. 2

6、) a. not relaxed or comfortable: 例： She liked to dance but felt awkward if someone was watching her. Geoff looked uneasy and awkward. Make sure that the baby is not sleeping in an awkward position. 3) a. difficult to do, use, or deal with: 例： Itll be awkward getting cars in and out. The new financia

7、l arrangements were awkward to manage.,基本用法,近义词,embarrassed,Passage A: New words,Reading and Translation,train of thought,a related series of thoughts that are developing in your mind 例： The phone interrupted my train of thought. Ive lost my train of thought.,基本用法,used to introduce a series of point

8、s in an argument, discussion etc 例：I finished in the first place. In the first place, Im too busy, and in the second I dont really want to go.,基本用法,in the first place,Passage A: New words,Reading and Translation,be no substitute for sth,be no substitute for something used to emphasize that something

9、 is not as good as another thing 例： Vitamin pills are no substitute for a healthy diet. You are no substitute for your sister.,基本用法,face-to-face,a. a face-to-face meeting, conversation etc is one where you are with another person and talking to them 例： Tomorrow she has a face-to-face interview with

10、the CEO. He has little face-to-face contact with customers.,基本用法,Passage A: New words,Reading and Translation,communicate,v. to exchange information or conversation with other people, using words, signs, writing etc 例： We communicated mostly by e-mail. People use more than words when they communicat

11、e with each other.,相关词汇,communication n. the process by which people exchange information or express their thoughts and feelings:,基本用法,Passage A: New words,Reading and Translation,mood,n. the way you feel at a particular time 例：The manager was in a foul mood and was shouting at everyone. The players

12、 are all in a confident mood.,基本用法,instead of,used to say what is not used, does not happen etc, when something else is used, happens etc 例： You probably picked up my keys instead of yours. Instead of being annoyed, he seemed quite pleased.,基本用法,Passage A: New words,Reading and Translation,relaxed,1

13、) a. feeling calm, comfortable, and not worried or annoyed 例： Gail was lying in the sun looking very relaxed and happy. I feel more relaxed about my career than I used to. 2) a. a situation that is relaxed is comfortable and informal 例： Theres a very relaxed atmosphere in the school. She has a fairl

14、y relaxed approach to housework.,相关词汇,relax v. to rest or do something that is enjoyable, especially after you have been working,基本用法,近义词,comfortable,Passage A: New words,Reading and Translation,be rich in,containing a lot of something 例：Citrus fruits are rich in vitamin C. I like a story that was r

15、ich in details.,基本用法,body language,changes in your body position and movements that show what you are feeling or thinking 例： It was obvious from Lukes body language that he was nervous. Because she doesnt speak Chinese, we had to communicate with my awkward English and body language.,基本用法,Passage A:

16、 New words,Reading and Translation,above all,most important of all; especially 例：Max is hardworking, cheerful, and above all honest. Above all, keep in touch.,基本用法,Passage A: New words,Reading and Translation,date,1) n. a particular day of the month or year, especially shown by a number 例： The date

17、on the letter was 30th August 1962. Whats the date of the next meeting? 2) v. to write or print the date on something 例：This is a newspaper dated November 23, 1963. Make sure you sign and date it at the bottom. 3) v. to find out when something old was made or formed: 例： The rocks are dated by examin

18、ing the fossils found in the same layer. The church dates from the 13th century.,基本用法,Grammar Tips,动词不定式(一),1.动词不定式作主语,动词不定式是由“to+动词原形”构成的，并有时态和语态的变化，其否定形式是“not to +动词原形”。动词不定式在句中可以作主语、宾语、宾语补足语、表语、定语和状语。正是因为它身兼数职，所以要注意认真学习。,Writing,不定式作主语时，一般使用“It is.to do.”句型。It作形式主语，不定式置于谓语部分之后，作真正的主语。但有时动词不定式作主语时

19、，也可以放在句首。 e.g.Its my pleasure to help you. 很乐意帮助你。 Its necessary to find the witness. 有必要找到目击者。 To fulfill this task is not an easy thing. 完成这项任务不是一件容易的事情。,2. 动词不定式作宾语或宾语补足语,某些及物动词可以用动词不定式作宾语或宾语补足语，如decide, begin, tend, refuse, help, begin, want, wish, like, forget, learn, ask, expect, promise, agre

20、e, afford等等。其中作动词let, make, feel, hear, see, watch, have等的宾语补足语时，动词不定式不带to。 e.g.Finally she decided to study overseas. 最终她决定出国留学 The house is so expensive that he cant afford to buy it. 房子太贵了，他买不起。 I often hear her sing this English song. 我常听到她唱这首英语歌。,Grammar Tips,Writing,3. 不定式作表语,不定式可放在be动词后面，形成表语

21、。主语常常是表示意向、打算、计划等含义的词，如wish, idea, dream, task, purpose, duty, work, job等。 e.g.My dream is to be a successful businessman. 我梦想成为一个成功的商人。 Her work is to receive visitors every working day. 她的工作就是在每个工作日接待来访客人。 My chief purpose is to point out the importance of this project. 我的主要目的是指出这个项目的重要性。,Grammar

22、Tips,Writing,4. 不定式作状语,不定式作状语可以表示目的、结果和原因等含义。通常会用上to, only to, in order to, so as to, so(such). as to. 以及too.to等结构。 1) 不定式作状语表示目的 e.g.I come here only to say good-bye to you. 我来仅仅是向你告别。 She went to the airport to meet her client. 她去机场接她的客户。 2) 不定式作状语表示结果 e.g.I rushed to the bus stop as fast as I cou

23、ld, only to find the last bus already gone. 我以最快的速度向车站跑去，结果发现最后一班车已经开走了。 I got home to learn that all were out. 我回家后才知道所有的人都出去了。,Grammar Tips,Writing,4. 不定式作状语,3) 不定式作状语表示原因 e.g.I am so glad to see you again. 再次见到你，我很高兴。 His parents were very sad to hear the bad news. 他的父母听到这个坏消息很伤心。 另外，疑问词who, what

24、, which, when, where, how, why 可以用在不定式的前面，构成不定式短语。这些疑问词常译作其相应的名词含义。如when常译作“的时间”，where常译作“的地点”， how常译作“的方法”。 e.g.I dont know when to begin. 我不知道什么时候开始。 Can you tell me where to get flowers? 你能告诉我哪儿能买到花吗？,Grammar Tips,Writing,In order to make our client satisfied is not an easy thing. Let me to help

25、you out. The most urgent thing is try to find the boy immediately. My mother told me to not cross the road until the green light is on. 5. Do you know how get to the station?,I. Error correction.,G,Grammar Tips: Exercise,Writing,Answer,_,howhow to,Answer,_,In order toTo,Answer,_,to help help,Answer,

26、_,try toto try to,Answer,_,to notnot to,Its necessary for us helping each other. We are not allowed playing on the street. We didnt expect there be so many people in the exhibition center. The chair looks rather hard, but in fact it is very comfortable to sit. 10.He searched the room only find nothi

27、ng.,I. Error correction.,G,Answer,_,findto find,Answer,_,helpingto help,Answer,_,allowed playingallowed to play,Answer,_,there bethere to be,Answer,_,to sitto sit on,Grammar Tips: Exercise,Writing,II. Simulated sentence writing.,1.Its very kind of you to have given us much help. 你考虑得真周到，已为我们订好了票。,2.

28、 What I wish is to learn English well. 我的梦想是将来成为一名飞行员。,3. He went to the airport to meet his grandma. 我给珍妮打电话提醒她别忘了今晚的约会。,G,I made a phone call to Jane to remind her of the date tonight.,_,Its very considerate of you to have booked the tickets for us.,_,What I dream of is to be a pilot in the future

29、.,_,Grammar Tips: Exercise,Writing,II. Simulated sentence writing.,4. I dont know when to begin. 我们没人知道怎么去火车站。,5. There is still much work for me to finish. 有很多候选人可供我们挑选。,6. We found it impossible to get everything ready in time. 我认为有必要先得到他的允许。,G,I think it necessary to get his permission first.,_,N

30、one of us knew how to get to the railway station.,_,There are many candidates for us to choose from.,_,Grammar Tips: Exercise,Writing,Practical writing,电话留言条(Telephone Message),Writing,在办公室日常工作中，常常会碰到这种情况：客户来电要求与你的老板或是同事通话，但他们却恰好不在或是因为太忙而无法接听。一旦发生这种情况，解决问题的办法之一就是写一张电话留言条。 虽然电话留言条格式会因为各公司的不同要求和写留言条者的

31、喜好在细节上有些许差异，但总的来说，都会包括： 受话人姓名(To) 来电者姓名(From) 来电者电话(Phone number) 来电日期(Date) 来电时间(Time) 留言(Message),Practical writing,电话留言条(Telephone Message),Writing,电话留言条还有影印件和手写件之分。如果是影印件的话，往往还会提供一些选项，诸如： 会再来电(Will call back) 受话人回电(Want you to call) 受话人尽快回电(Call As Soon As Possible) 留言(Left message) 切记电话留言条上的信息必须正确无误，这样受话者才能及时有效地采取相应的行动，确保公司业务的顺利开展,Sample 1,Practical writing,Writing,Telephone Message Date July 22nd, 2006 Time 9:35 am To: Harry Smith From: Peter Brown Message: The goods you need are available