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TheGuideto
Multilateral
Development
Bank
Investigations-FirstEdition
NavigatinginvestigativechallengesinfragileandconmictenvironTents
GheuMidetoDMltilateral
peveloBTentkanIlnvestigations-Eirst:dition
Multilateraldevelopmentbanks(MDBs)arefoundationaltoemergingmarkets;however,
it’snosmalltasktoensurethatdevelopmentcnanyingisusedtransparentl.and
effeytivel.,espeyiall.inregionswhereyorruptionandmisyonduytyanundermineprogress.Yditedb.FasIroemelofIPIntegrit.ArofessionalsZssoyiationandDanielWapfof
&hiteCGase,theRI-RuidetoMultilateralDevelopmentBankInvestigationsprovidesayomprehensiveanal.sisofMDBintegrit.,bringingtogetherperspeytivesfromlegal
praytitioners,yonsultantsandMDBswiththeaimoffosteringgreaterayyountabilit.andyollaborationinthecghtagainstmisyonduytinMDB-cnanyedproTeyts.
uenerated:EeyrMar28,,858R
Lheinformationyontainedinthisreportisindiyativeonl..2awBusiness-esearyhisnotresponsibleforan.aytions(orlaykthereof)takenasaresultofrel.ingonorinan.wa.usinginformationyontainedinthisreportandinnoeventshallbeliableforan.damagesresultingfromrelianyeonoruseofthisinformation.Gop.right0665-060x2awBusiness-esearyh
YSploreonulS
RETURNTOSUMMARY
Navigatinginvestigativechallengesinfragileandconlictenvironments
Zo首Newman
,
OliverStern
and
HowardCooper
Kroll
Summary
WHYAM-HERE?-NVEST-GAT-NGABOVETHEFRAY
THENEEDFOR-NDEPENDENCE:UNDERSTAND-NGANDAL-GN-NGTHEENDGAME
KEEP-NG-NVEST-GATORSANDSOURCESOF-NFORMAT-ONSAFE
MAK-NGUSEOFD-VERSEANDSCARCEDATA
REPORT-NGANDEX-T-NG
AFTERTHE-NVEST-GATORSHAVEGONE
YSploreonG-R
Navigatinginvestigativechallengesinfragileandconmictenvironzents
RETURNTOSUMMARY
ExploreonG-R
Navigatinginvestigativechallengesinfragileandconmictenvironzents
Theworldisfraughtwithpolitical,economicandsecurityfragility.AgroundwarinEasternEurope,aseriesofcoupsacrossAfrica’ssahelbelt,civilconlictinMyanmarandabreakdownoflawandorderincentralAmericaarejustafewoftherecenteventsthatsignalthattheworldisametaphoricalmineieldofchallenges.
politicalstabilityandeffectiveruleoflawgohandinhand;however,botharetypicallyabsentinfragileandconlictenvironments.corruptionandillicitcapitallowsthatarethecauseandconsequenceofstatefragilitytendtocreatethevulnerabilitiesthatdevelopmentinanceseekstoaddress.Despitebestefforts,suchinancingisalltoooftenatriskofabusewhenitissubjecttoconstraintsintermsofoversightandthoseintentonbeneitingpersonally.
whenallegationsemerge,theneedtodemonstratearobustresponseisstrongbutnotalwayseasytoimplementinfragileandconlictenvironments.Inthischapter,wesetoutkeyareasthat,basedonourexperience,shouldbeconsideredattheoutsetinaninvestigationinthesecircumstances.Everysituationisdifferent,buttherearesomebasic‘rulesofengagement’relevanttosuchenvironments,whichrequiretheinvestigatortoadapttheirapproachtobeabletoworkeffectivelyandsafelyandtopreservetheintegrityofthework-product.
wehavestructuredthischapteraroundthecorebroadphasesofpreparation,investigatingandreporting.
WHYAM-HERE?-NVEST-GAT-NGABOVETHEFRAY
Todeliverobjective,evidence-basedindings,investigatorsmustbeinformed.Thatgoesbeyondthetermsofreferenceastothe‘what’theyareinvestigating.Beforeanyformofonsiteinvestigativeworkcommences,itisnecessaryforinvestigatorstohavefullyconsideredthe‘why’andthe‘who’,intermsoftheobjectivesoftheassignment.Furthermore,stakeholdersintheindingsmustalsobeconsidered.Thisensuresthatinvestigatorsdonotfallintothetrapoftheoftenpresetpathofpursuingtheobvious.
Infragileandconlictenvironments,peoplewhoappeartheobviousculpritscanoftenbefrontsforgreaterpoliticalpowerplayersoperatingintheshadows.Investigatorsneedtoquestioneverythingattheoutset.Doesthismakesense?whatwerethemotivationsfortheallegedwrongdoing?Dotheapparentbeneiciaries’proilesittheallegedcrime?
Inalmosteverymajorinvestigationinwhichkrollhasbeeninvolved,whereamultilateraldevelopmentbankhasbeenastakeholder,thebeneiciarieswerenotactingindependently;therewas,inpractice,agreaterpowerplayinvolvingsilentpoliticalforcesdrivingbehaviour.Thiskindofcorruptionmayappearobviouslaterdowntheline,butitisoftenearly-stagebusinessintelligencegatheringthatraisesinitialconcernsthattriggeraforensicinvestigation.Intelligencegatheredinthemarketconcerning,forexample,ambiguitysurroundingultimatebeneicialowners,dubiouslendingpractices,andsuspiciouslicensingandpermittingprocessesisoftenthestartingpointtoaninvestigationandprovidesaninitialviewofwhomightbeinvolved.understandingthiswiderbusinessintelligencecontextandpickinguponwhatisbeingsaidandnotbeingsaidinthemarketgivesinvestigatorsaheadstart.
Researchshouldbedoneinadvance.Investigatorsneedtosimultaneouslyunderstandandrespondtothepoliticalcontextinwhichtheyareworkingbutnotbeinluencedbyit.
RETURNTOSUMMARY
whenkeypartnerssuchasgovernmentoicialsarepursuingtheirownpoliticalandeconomicobjectivesorareconcernedabouttheimpactoftheinvestigationontheirowncareersandrelationships,maintainingindependenceisanongoingchallenge.
Ingenuinelychallengingenvironments,phrasessuchas‘countrycontext’and‘jurisdictionalexpertise’aremorethantriteconsultancyjargon;theyarethecornerstoneofaninvestigativemethodology.Thisisespeciallythecasewhenthetopicoftheinvestigationisoftenpoliticallycontestedandacontributingfactortoeconomicandpoliticalinstabilityin-country.
Inpoliticallyunstableenvironments,institutionsandindividualsostensiblyrepresentingthesamesidecanbeatoddswitheachotherormayoperateinanenvironmentofprofoundpowerandinluenceasymmetry.whengovernment-leveldecision-makingisdiscretionaryandhighlycentralised,agencieswithaccesstofundsorinluenceholdpoweroverothers.Theinformalarchitectureofdecision-makingisoffargreatersigniicancethantheformal.Forexample,arobustruleoflawandtheseparationofpowersisarequirementtoholdthoseinhighoicetoaccount.Theruleoflawisweakinmostfragilecountries,sotheinstitutionalandpoliticalwilltoholdpeopleinhighoicetoaccountislimited.
Inchallengingandcomplexenvironments,itisnotalwaysimmediatelyclearwhichindividualsandgroupsarelookingtofrustratetheinvestigationandwhicharelookingtosupportit.Theinvestigationteammuststrikeabalancebetweenbeingabletobuildrelationshipsandtrustwhilemaintainingaprofessionaldistancetosafeguardtheindependenceandintegrityoftheinvestigation.
THENEEDFOR-NDEPENDENCE:UNDERSTAND-NGANDAL-GN-NGTHEENDGAME
whatdothelocalstakeholderswanttoachieve?Istheirobjectivethesameasthatofthemultilateraldevelopmentbank?Someinvestigationswillbestraightforward;otherswillbehighlypoliticaland,asaresult,sensitiveandworthyofmulti-stakeholderconsiderationin-countryandoutside.Investigatorsandstakeholdersneedtobecognisantoftheriskthattheirworkcouldbecome,atbest,politicallyweaponisedanddeployedinanunethicalwayor,atworst,discredited.Initiativestodriveoutcorruptionandtoholdpeopletoaccountcaneasilybecometoolstosilenceordiscreditpoliticalopponents.
Sohowcanstakeholdersensurethattheoutputofaninvestigationiscredible?Moreimportant,howcantheyensureaction?oneoftheirstconsiderationsistoquestionwhethertheobjectivesoflocalstakeholdersandthoseofthemultilateraldevelopmentbankareconlicting.Iftheanswerisyes,thentheremaybeaneedtodemonstratetheinvestigativeteam’sindependence.Ifthereisaquestionregardingthemultilateraldevelopmentbank’sindependence,thentheremaybeaneedtobringinadifferentteam.
Thereis,ofcourse,noblueprintonhowthisrequiredobjectivitycanbeachieved.Aninternalteammayneedtoberealigned,oranexternalirmmayneedtoconductanindependentforensicaudit.keyquestionsarewhoistoanticipatetheextenttowhichtheindingsaregoingtobequestionedandbywhom.Alsoimportantistheneedtodemonstratewhetheraninvestigationoranauditismoreappropriate.
Agoodstartingpointistomakesurethattheinvestigationteamandtheengagingpartiesareclearonthenon-disclosedsuspectedobjectivesofthewrongdoing.understandingwhointendedtobeneiteitherpoliticallyoreconomicallyiskey.Thiswillinformfuturelegalstrategies,betheyassetrecoveryinthecivilcontext,debarmentortheneedtodemonstratelocalisedcriminalactions.
RETURNTOSUMMARY
InyhallengingTurisdiytionsthatarefragileorinyrisis,eSternalstakeholdersareoftenthedriverforinvestigator.work,whiletheTurisdiytionitselfisnotreyeptive.Inperiodsofeyonomiyandpolitiyalturmoil,transpareny.,ayyountabilit.andengagementwitheSternalentitiesassoyiatedwithcnanyialtranspareny.andayyountabilit.arenotalwa.spriorities.
Insuyhenvironments,listeningyarefull.tothespokenandunspokenobTeytivesoftheyountr.partnersandhowthe.differorareatoddswitheSternalpartiesiske..Zrethereredlinesthatthehostgovernmenthasdrawnaroundseytors,businessesorindividualsthatthe.wanttobe‘outsideofsyope’UIfso,wh.UZrethosethatareinsyopeseleytedbasedonanobTeytivemethodolog.oronpolitiyalmotivationUIfthereisadisyonneytbetweenobTeytivesandeSpeytationswhenaninvestigationbegins,itisbesttoagreeonaworkablewa.forwardimmediatel.ratherthanrisktheproyessandrelationshipsbreakingdownlater.
KEEP-NG-NVEST-GATORSANDSOURCESOF-NFORMAT-ONSAFE
Zsinvestigators,webuildourbusinessonourabilit.tooperateinyhallengingenvironments.Lheseenvironmentsareoftenrisk..Ghallengesassoyiatedwithroadsafet.,highlevelsofyrimeandayyesstohealthyarehavetobedealtwithandmanagedyarefull.aspartofaroutineriskmitigationstrateg..
Lheriskofviolenyeandintimidationtriggeredb.aninvestigationandtheaytivitiesofpartnersweareyollaboratingwithisfarhardertomanageandane?uall.importantriskthatwefaye.Renerall.,badaytorsinthesemarketstendnottotargetorseektointimidatetheinvestigatorsthemselves;instead,the.foyusattentiononindividualsandinstitutionsloyall.whoeitherhavedisylosedoryoulddisylosedamaginginformationaboutthem.
Zsinvestigators,weyannotbenaiveabouttheserisksorthelife-yhangingrisksourstakeholdersma.betaking.Lhe.ma.beawhistleblowerorpartofanewgenerationdeterminedtoeSposetheyorruptaytivitiesoftheoldregime.Yitherwa.,itisyritiyalfortheinvestigationteamtorememberthatthe.(t.piyall.)boarda‘ighthome.Lheiryounterpartsin-yountr.areleftbehindlongafterthecndingshavebeenreported,andoftenhavetodealwiththeyonse?uenyes.
qointermsoftheinvestigationteam,oneyanneverbetooparanoid.&hoownsthehotelthe.aresta.ingin(be.ondwhoownsitonpaper)UIsitsafetoleaveitemsrelatingtotheinvestigationintheirroomsUMightthe.sa.somethingstupidtoafriendl.approayhinabarUIstheroomthe.areworkingoutofbuggedUZllofthissoundseStraordinar.,butitisarealit.inyertainenvironments.Ynteringthemnaivel.isdestin.tofail.
Lhentherearetheloyalswhominvestigatorsma.bondwith–thenewgenerationwhohaveagenuine,altruistiydesiretobettertheiryountries.qharingsomethingasbasiyasaspreadsheetoryollaboratingonaninvestigationyanputtheirlivesorfreedomsandthoseoftheirfamiliesindanger.Balanyinghowtoleveragethisdesirewhilenottakingadvantageofitre?uiresaneSperienyedmindsetthatthinksthreestepsahead.Znawarenessofthemotivationsofdifferingyounterpartsisyruyialtoassessingwhetherthe.yanorshouldbetrusted,whilealsoretainingahumanside.
&hatyouldhappentothisindividualaftertheinvestigationUëowyantheinformationthe.havegivenbeusedinawa.thatdoesnoteSposethemULheinvestigationteamneedstobeawareoftheseissuesyonstantl..Pften,suyhindividualsareessentialtotheprogressofaninvestigationbutyaneasil.beforgotten.Pnoyyasion,wehaveworkedwiththirdparties
RETURNTOSUMMARY
toensuresafepassageandrelocationforindividualswhohavebravelysharedinformationthatincriminatespowerfulpeople.
MAK-NGUSEOFD-VERSEANDSCARCEDATA
Fastandresponsivedatacollectionandpreservationisachallengeinlow-riskjurisdictions.Inenvironmentswherethedataisstoredpoorlyandisimperfectandcontested,thechallengeisfargreater.wetakethefollowingapproaches:
ACTFAST
Fromtheearlieststagesofaninvestigation,includingbeforeformalengagement,werecommendtakingstepstocaptureandpreserverelevantdata.Afewcriticalstepstakenwhentheinvestigationisdiscreetcanavoidevidencedestruction.
BE-NNOVAT-VE
whenthedatasetsthatmaybeavailableinothermarketsarescarce,innovationisneeded.whatnon-inancialinformationisavailable?whatarethewaysinwhichopacityaroundtransactionsandcapitallowscanbeclariied?whatistheanalyticaloverlaytothelackofdata?Isthelackofinformationavailableintentionalandpartoftheconspiracy?
Thereisaneedtobepractical.Infragileandconlictenvironments,keydatasetsmaynotbeavailable.Accessmaybeobstructedbycompetingpoliticalforces.Datamayalsobedeliberatelydestroyed,‘missing’orpresentedinadisorgansiedway,deliberatelyorotherwise.Thisisthenormwheninvestigatinginsuchenvironments.
whilethissituationcanbechallengingtonavigate,therealityisthatunlessinvestigatorshaveaccesstointernalprimarysourcedata,theinformationisgoingtobelessthanreliable.successfulinvestigatorswillalsoconsiderwheredatasetsrelevanttotheinvestigationmaylieexternally:forexample,corporaterecordsandwhetheracounterpart’sproilerelectsitsroleinadeal(itoftendoesnot),whetherawell-documentedtradedealrelectscommercialrealityintermsofpricingofgoods,whetherconlictsofinterestareprevalentinasupplychainandwhetherbuyerproilesarerelectiveofreality一allareredlags,butsuchinformationthatisavailableexternallytoinvestigateoftenprovidesthecolourtoanallegedorsuspectedwrongdoing.
GETON-S-TE
Theinsights,analysisandknowledgethatcanbepickedupbygettingon-sitecannotbeoverlooked.Discovering,inrealtime,theactualstatusofabuildingprojectorthetrueoperationalpresenceofabusinessorseeingirst-handtheinventoryofassetsthatanorganisationclaimstohavecanbetransformational.sitevisitsandharddocumentretrievaloftenprovidethepivotalevidencethatresultsinamaterialconclusiontoaninvestigation.
AVO-D-NGLEAKS
Therealityofconductingsensitiveinvestigationsinfragileorconlictenvironmentsisthatitischallengingtoknowwhomtotrust.Theramiicationsofearly-stageupdateordraftreportleakscanbesigniicant.
Tohelpsafeguardagainstleaks,anagreedpopulationofindividualswithintherelevantstakeholdergroupshouldbethesourceofinformationrequestsandtherecipientofprogressupdatesandindings.
RETURNTOSUMMARY
LotheeStentpossible,sensitiveinformationshouldbesharedoutsideofemailsandinsteaduploadedtoaseyuresiteforreviewb.theinvestigationteam.Arogressupdatesyanbedeliveredinpersonorviaavirtualmeetingsothatdetailedcndingsarekepttoaminimumuntilacnalreportisproduyed.
Zllprimar.souryedoyumentsandworkingpapersshouldbestoredinanindeSedandseyureloyationwithaylearyhainofevidenyemaintained.Zyyesstothecleshouldberestriytedtotheindividualsworkingonthespeyicyassignment.
Dependingonthesensitivit.ofassignment,theinvestigationteamshouldyonsiderusing‘ylean’laptopsandshouldalwa.sfollowseyuremethodsforayyessingwirelessnetworks.Itisnotpossibletobetooparanoidinsuyhenvironments,espeyiall.whenamatterispolitiyall.yharged.
REPORT-NGANDEX-T-NG
LhenumberoneruleforreportingisthatthereportshouldbewrittenontheassumptionthatitwillbeleakedandthatthesubTeytsorunauthorisedpersonswillreadit.
&iththatinmind,thereportshouldaddressonl.thesyopeoftheworkthatwasagreed,ylearl.setoutthefaytsandbesupportedb.theinformationandevidenyethathavebeenmadeavailable.
Yver.reportwillhaveadifferentst.le,butthebestreportstellaylearstor.andyondenseoftenyompleSissuesintoanarrativethatiseas.tounderstand.
Hltimatel.,theToboftheinvestigationreportistoaytasanindependentl.yreatedtoolthattheylientorstakeholdergroupyanusetoprogressitsagenda.Riventhetimeyonstraintsofteninplayewhenyonduytinginvestigationsinfragileandyon‘iytenvironments,itisimportanttoworke:yientl.andtosetoutwherefurtherinformationmightbeavailableandthemethodsb.whiyhitmightbeobtained.
-eportswillhavetobesharedandtheirleakage(mostofthetime)yannotbeavoided.ëowever,followingsomebasiyprinyiplesintermsofwatermarkingreyipients’eleytroniyyopiesyanaididenticyationofunauthorisedleaks,nomatterwherethe.originate.
AFTERTHE-NVEST-GATORSHAVEGONE
Lhever.presenyeofaninvestigationteamonthegroundinafragileoryon‘iytenvironmentplayesunderstandablestressandpressuresonthoseinvolvedloyall.,andfre?uentl.teststheabilit.ofstruyturesands.stemstosupportthesyopeofwork.Lhisyanbeatalegal,Tudiyialorregulator.level,butalsomorefundamentall.atahumanlevel,intermsofthosedepartmentsthatareresponsibleforinvestigativeorauditeffortsloyall..&efre?uentl.interaytwithindividualswhoareinyredibl.dediyatedanddiligentintheirrolesbutlaykan.ofthebasiys.stemsorinfrastruyturetosupporttheirefforts-thetoolsthatwemightotherwisetakeforgranted.
Lheyhallengesoftenfayedb.theinvestigationteaminyolleytingrelevantinformationandobtainingthesupportofloyalpartiesoftenhighlightopportunitiesforyapayit.building.Beingontheground,gatheringdataanddoyumentationandtalkingtoloyalstakeholders,providesylarit.onmethodsb.whiyhthes.stemyanbeimproved.Lheinvestigationteamwillhavelikel.seenver.similarissuesinotherTurisdiytionsandyanprovideindependentinsight,eitheraspartofaninvestigationreportorasaseparateareaoffeedbayktothe
RETURNTOSUMMARY
stakeholdergroup,intermsofpractical,remedialactionsthatmaybetakentoassistthoselocallywithregardtoinvestigativemethodsandapproaches.Thesemayinclude:
.laggingkeyskillsetsthataremissingwithinaninternalteamandhowtheseskillsmaybeacquired;
.thefundamentalsofopen-sourceintelligenceresearchtosupplementdocumentreviewandinancialanalysis;
.simpletoolsthatcanenhancedataanalyticscapabilities;and
.methodsthroughwhichinformationcanbesharedacrossjurisdictions,andhowbestthisshouldbepreparedandpresented.
Theformsthatadditionalsupportmighttakearevaried;itmightbetoaddressalackofresources,itmightbetoillaskillsgaporitmightbetointroducenewtoolsandtechniques.Invariably,however,itisoftenbestachievedbypro
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