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LESSON2DEALINGWITHCONFLICTUNIT11CONFLICTANDCOMPROMISELEARNINGOBJECTIVESTolistenandtalkaboutconflictsandwaysofdealingwiththem;Tolistenforgeneralunderstanding;Tolistenforspecificinformationanddeepunderstanding;Tothinkaboutpossibleconsequencesofconflicts;Tounderstandandlearnwordsandexpressionsincontext;Tocomparepersonalopinionswiththeideasofothers;Tolearnandpracticegivingsuggestions.KEYPOINTSANDDIFFICULTPOINTSTotalkaboutapersonalconflict;Tounderstandanddiscusswaysofdealingwithconflicts;Toanswerthecomprehensionquestions;Tolistenforspecificinformationofthetext;Torecallkeyinformationafterlistening;Toexpresspersonalopinionsandexchangeideaswithothers.LEADINGINBrainstormsomewaysyouusetoresolveconflictindailylife.ACTIVATEANDSHARELookatthedifferentwaysofdealingwithconflict.Discusswithyourpartnerwhichwaysyouwouldusetoresolveconflict(√),andwhichyouwouldn’tuse(×).□torespondtoangerwithmoreanger□tonegotiatewiththeotherperson□todonothingortrytoescape□tosolvetheproblemyourselfACTIVATEANDSHARELookatthedifferentwaysofdealingwithconflict.Discusswithyourpartnerwhichwaysyouwouldusetoresolveconflict(√),andwhichyouwouldn’tuse(×).□torepeatwhatyousaidinadifferentway□toaskforhelpfromsomebodyoutsidethesituation□toexplainclearlywhatyouwant□toputforwardsolutionsLISTENFORUNDERSTANDINGListentoaradioprogrammeaboutdealingwithconflict,Whatarethethreecommonwaystodealwithconflict?Completethefirstcolumnofthetable.Whatarethethreecommonways?Torespondtoangerwithmoreanger;Doingnothing;ToaskforhelpfromsomebodyoutsidethesituationLISTENFORUNDERSTANDINGListenagain.CompletetherestoftheinformationinActivity2.Then,sharewithyourpartnerwhatyouhavelearntaboutthethreecommonwaystodealwithconflict.Whatarethethreecommonways?Whatdoeseachwaymean?Whyisn'tithelpful?

Thismeansyou__________morenegativelyand__________toasituationof__________.Thesituationcan____________orevenleadto__________.TorespondtoangerwithmoreangerreactviolentlyconflictgetworseviolenceLISTENFORUNDERSTANDINGListenagain.CompletetherestoftheinformationinActivity2.Then,sharewithyourpartnerwhatyouhavelearntaboutthethreecommonwaystodealwithconflict.Whatarethethreecommonways?Whatdoeseachwaymean?Whyisn'tithelpful?

Thepersonsaysnothingandtriesto________________thesituation.Thisdoesnot____________________.Thepersonwhowithdrawsfeels________________________________________________.Holdingyourfeelingsinsidecanbe___________________.DoingnothingescapeorignoresolveanyproblemsmoreandmoreangrywiththeotherpersonveryunhealthyLISTENFORUNDERSTANDINGListenagain.CompletetherestoftheinformationinActivity2.Then,sharewithyourpartnerwhatyouhavelearntaboutthethreecommonwaystodealwithconflict.Whatarethethreecommonways?Whatdoeseachwaymean?Whyisn'tithelpful?

You__________somebodyoutsidethesituation,andthey______________________________.However,peopleoutsidethesituation__________________________________.Theyareusuallynotin________________tomaketherightjudgment.ToaskforhelpfromsomebodyoutsidethesituationcallondecidewhatshouldhappenmaynotknowthewholestorythepositionLISTENFORUNDERSTANDINGListenagain.Answerthequestions.1.Whatarethetwoconflictstheinterviewermentions?Neighbourscomplainofextremelyloudmusicuntilverylateatnightandparentsbecomereallyangrywiththeirchildrenforspendingtoomuchtimeonline.LISTENFORUNDERSTANDINGListenagain.Answerthequestions.2.WhatistheworstwayofdealingwithconflictaccordingtoDr.Maguire?Respondtoangerwithmoreanger.3.Whatisthebestwayrecommended? Trytonegotiatewiththeotherperson.TAPESCRIPTS(I=InterviewerD=Dr.Maguire)

I:Goodafternoon.Todaywe’regoingtotalkaboutconflict,andhowtodealwithit.WehaveDr.Maguire,fromCityUniversitywithustoday.Goodafternoon,Dr.Maguire.D:Goodafternoon.I:Dr.Maguire,inourdailylife,wemaycomeacrossvariousconflicts.Forexample,neighbourscomplainofextremelyloudmusicuntilverylateatnightandparentsbecomereallyangrywiththeirchildrenforspendingtoomuchtimeonline.Inyouropinion,whatisthebestwaytodealwithconflict?TAPESCRIPTSD:Well,therearethreecommonways.Thefirstwayistorespondtoangerwithmoreanger.Thismeansyoureactmorenegativelyandviolentlytoasituationofconflict.Thisistheworstwayofhandlingconflict,becausethesituationcangetworseorevenleadtoviolence.Unfortunately,itisoneofthemostcommonwaysofreactingtoconflict.I:Mm,that’strue.D:Anotherway,whichdoesn’tworkverywell,isdoingnothing.TAPESCRIPTSI:Whatdoyoumean?D:Thisiswhenthepersonsaysnothingandtriestoescapeorignorethesituation.Theyjusthopethatiftheyholdoutforlongenough,thingswillgetbetterbyandby.Thisdoesnotsolveanyproblemandthepersonwhowithdrawsfeelsmoreandmoreangrywiththeotherperson.Holdingyourfeelingsinsidecanbeveryunhealthy.I:Indeed.That’sverytrue.D:Anotherpossibilityistoaskforhelpfromsomebodyoutsidethesituation.TAPESCRIPTSI:Whatdoyoumeanexactly?D:Well,thisiswhenyoucallonsomebodyoutsidethesituation,andtheydecidewhatshouldhappen.Thiscanbeuseful,especiallyiftheconflictisserious.However,peopleoutsidethesituationmaynotknowthewholestory.Theyareusuallynotinthepositiontomaketherightjudgement.Withoutdoubt,thebestthingtodoistotrytonegotiatewiththeotherperson.I:Right.Thankyouverymuch,Dr.Maguire.Let’shaveabreakandwe’llbebacksoon.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.a.Amydidnotdowellinhermathsexam,andhermotherwasveryangrywithherasaresult.Amyarguedthatoneexamwouldnotmeantotalfailure,buthermotherdidnotagree.Amy'swaytodealwiththeproblemwasrefusingtotalktohermotherforthreedays.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.NottalkingtohermotherforthreedayswouldmakebothAmyandhermotherfeelveryupset.ItwouldbebetterifAmyandhermotherwenttothemathsteacheranddiscussAmy'sproblemsandfindasolution.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.b.Bobaccidentallystampedonaman'sfootonthebus.ThemanwasveryangryandsworeatBob.Bobwasangry,too.Heyelledandsworebackattheman.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.Thissituationcouldhaveledontoamoreseriousargumentandeventuallygetpoliceinvolvedin.ThemancouldhavecomplainedandBobcouldhavesaidsorryrightaway.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.c.DaisythoughtCathyhadreportedhertotheteacher,eventhoughCathyhadnot.Daisywassoangrythatshewouldn'tallowCathytotellhersideofthestory.Therefore,CathyaskedherfriendFionatotalktoDaisyonherbehalf.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.Daisy'sstubbornbehaviourcouldhaveendedherfriendshipwithCathy.DaisyshouldhavebeenmoreopentoCathy'ssideofthestory.ListentoDr.Maguiretalkingaboutwhatweshoulddotodealwithconflict.Completehissuggestions.FOCUSONFUNCTION:GIVINGSUGGESTIONS·First,_______________________________________________________.·Next,______________________________________________________.·Then,______________________________________________________.·Youshould_________________________________________________.·Also,_______________________________________________________.youshouldnotactasifyou're100%rightandtheyare100%wrongyoushouldtrytoexplainclearlywhatyouwantyouputforwardsolutionsspeakclearlyandfirmly,butyoushouldnevershoutbecarefulofyourbodylanguageListenandimitate.CompletetheTalkBuilder.GivingSuggestions1.You__________notactasifyou're100%rightandtheyare100%wrong.2.You__________trytoexplainclearlywhatyouwant.shouldit’salwaysbettershouldnotshouldthebestthingshouldnevertrytoshouldFOCUSONFUNCTION:GIVINGSUGGESTIONSListenandimitate.CompletetheTalkBuilder.GivingSuggestions3.You______________respondinthesameway.4.________________istorepeatwhatyousaidinadifferentway.5.You__________speakclearlyandfirmly,butyou_________________shout.6.__________relax,and_____________________nevertostandtooclosetotheotherperson.shouldnotThebestthingshouldshouldneverTrytoit'salwaysbetterFOCUSONFUNCTION:GIVINGSUGGESTIONSTAPESCRIPTS(I=Interviewer

D=Dr.Maguire)

I:Welcomeback.Thankyouforstayingwithus.Justnow,Dr.Maguiresuggestedseveralthingsweshouldnotdowhendealingwithconflict.Sowhatshouldwedothen,Dr.Maguire?D:Tonegotiate,first,youshouldnotactasifyou’re100%rightandtheyare100%wrong.Next,youshouldtrytoexplainclearlywhatyouwant.IftheotherpersonrepliesTAPESCRIPTSangrily,youshouldn’trespondinthesameway.Thebestthingistorepeatwhatyousaidinadifferentway,andthentrytofindoutwhattheotherpersonwants,andwhy.I:Mm,right.WhenIfindoutwhattheotherpersonwants,whatshouldIdo?D:Then,youputforwardsolutions.It’sveryimportanttomakesurethateverybodyagrees.Andifyouagreetodosomething,thenmakesureitcomesabout.TAPESCRIPTSI:OK.Isthereanythingelseweoughttodo?D:Well,youshouldspeakclearlyandfirmly,butyoushouldnevershout.Also,becarefulofyourbodylanguage.Trytorelax,andit’salwaysbetternevertostandtooclosetotheotherperson.I:Thankyou,Dr.Maguire,foryourveryusefuladvice.SPEAKPairWorkThinkaboutaconflictyouhaveexperienced.Shareyourexperienceinpairsandgiveeachothersuggestions.VOCABULARY1.firmlyfirmn.公司adj.坚固的;稳固的;强有力的;坚定的firmnessn.坚固;坚实;坚定;坚决befirmabout...……的想法很坚定standfirmagainst坚定地反对……练习:Hestood___________againstcarryingouttheexperimentaboutfrictioninthesmallroom.firmVOCABULARY2.putforwardputaside节省;储蓄;储存;留出;不理睬

putoff延期;推迟putup举起;张贴;建立;提供食宿

putaway放好;积蓄putdown记下;放下;镇压 puton穿上;上演

putthrough接通电话;完成;使经受

putout扑灭;生产putupwith容忍;忍受练习:Healso________________putforwardsomesuggestionsfortheexperimentteachingontheforum.putforwardLANGUAGEPOINTS1.DaisythoughtCathyhadreportedhertotheteacher,eventhoughCathyhadnot.eventhough引导的让步状语从句,意为“虽然,即使”Eventhoughyoulostthematcheventually,youshouldn’tloseheart.虽然你最后输了比赛,但也不该灰心。在含有eventhough,evenif引导的让步状语从句的复合句中,如果主句用一般将来时,从句则用一般现在时表将来。Eventhoughitsnowstomorrow,wewillgoonwiththeroadworks.即使明天下雪,我们也要继续进行道路施工。LANGUAGEPOINTS2.Daisywassoangrythatshewouldn’tallowCathytotellhersideofthestory.so...that...意为“如此……以至于……”,that引导结果状语从句。Theconflictwassoseriousthatitwashardtoremovethedisagreementsbetweenthem.冲突如此严重,很难消除他们之间的分歧。

Hishandwritingissorandomthatitisdifficultfortheteachertotell.他的笔迹很随意,老师很难分辨。LANGUAGEPOINTS2.Daisywassoangrythatshewouldn’tallowCathytotellhersideofthestory.such...that...也可表示“如此……以至于……”,基本结构:such+a(n)+adj.+

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