综合商务英语知到课后答案智慧树章节测试答案2025年春山东经贸职业学院

综合商务英语知到课后答案智慧树章节测试答案2025年春山东经贸职业学院模块一单元测试

Thestagescheduleshouldincludethefollowingmessages（）

A:airportorrailwaystation;B:appointments(when,whereandwithwhom);C:timeofarrivalanddeparture;D:hotelaccommodations;E:activities(when,where,whattodoandwithwhom)

答案:airportorrailwaystation;###appointments(when,whereandwithwhom);###timeofarrivalanddeparture;###hotelaccommodations;###activities(when,where,whattodoandwithwhom)Whenwewriteanotice,thewriter’snameandthedateshouldbeputattherightbottomofthenotice.Therecipientsshouldbeaddressedinthethirdperson（）

A:对B:错

答案:对Asapersondesignatedtotakemeetingminutes,youshould（）.

A:Tobesureaboutwhosaidwhat,makeamapoftheseatingarrangement,andmakesuretoaskforintroductionsofunfamiliarpeople.B:Prepareanoutlinebasedontheagendaaheadoftime,andleaveplentyofwhitespacefornotes.C:Usewhateverrecordingmethodiscomfortableforyou,anotepad,alaptopcomputer,ataperecorder,asteno(速记)pad,orshorthand.D:Don'tmakethemistakeofrecordingeverysinglecomment.Concentrateongettingthegistofthediscussionandtakingenoughnotestosummarizeitlater.

答案:Tobesureaboutwhosaidwhat,makeamapoftheseatingarrangement,andmakesuretoaskforintroductionsofunfamiliarpeople.###Prepareanoutlinebasedontheagendaaheadoftime,andleaveplentyofwhitespacefornotes.###Usewhateverrecordingmethodiscomfortableforyou,anotepad,alaptopcomputer,ataperecorder,asteno(速记)pad,orshorthand.###Don'tmakethemistakeofrecordingeverysinglecomment.Concentrateongettingthegistofthediscussionandtakingenoughnotestosummarizeitlater.Amemoalwaysbeginswithastatementofthepurpose.（）

A:错B:对

答案:对Preparingforateam-buildingeventisaveryimportanttaskthatrequirescarefulplanningandconsideration.（）

A:错B:对

答案:对Whenyoumakeaclosingspeech,avoidexaggeratingexpressionsinyourcommemorativespeechtopics.（）

A:对B:错

答案:对Anoralreportgenerallycontains（）parts:

A:twoB:oneC:fourD:three

答案:threeNewslettersareoftenpublishedweekly,monthly,quarterly,orotherintervals,dependingonthefrequencyofupdatesandtheneedsofthesubscribers.（）

A:错B:对

答案:对Negotiatingwithsuppliersisaveryimportantpartofdoingbusiness.HerearesomesuggestionsforselectingreliablesuppliersthroughnegotiationinEnglish（）.

A:Duringthenegotiation,beattentiveandrespectful.Listentothesupplier'sresponseandaskclarifyingquestionsifneeded.B:Anticipatepotentialchallengesandplanhowtoaddressthemduringnegotiations.C:Beforestartingnegotiations,itisimportanttogatherinformationaboutpotentialsuppliers.D:Determineyournegotiationgoalsandprepareaccordingly.

答案:Duringthenegotiation,beattentiveandrespectful.Listentothesupplier'sresponseandaskclarifyingquestionsifneeded.###Anticipatepotentialchallengesandplanhowtoaddressthemduringnegotiations.###Beforestartingnegotiations,itisimportanttogatherinformationaboutpotentialsuppliers.###Determineyournegotiationgoalsandprepareaccordingly.Remembertosetapositiveandfriendlytoneevenifitistocomplain.（）

A:对B:错

答案:对

模块二单元测试

Theeconomyinthisarea___________________bytourism.（）

A:isfueledB:fuel

答案:isfueledTAFisoneoftheleadingcompanies_________________haircareandskincareproducts.（）

A:manufacturingB:manufacturer

答案:manufacturingThisistheoldestworking_________________clockintheworld.（）

A:mechanismB:mechanical

答案:mechanicalTheEarth,theMars,andotherplanets______________aroundtheSuninthesolarsystem.（）

A:revolveB:revolution

答案:revolveBreathingisanautomatic_________________ofthebody.（）

A:malfunctionB:function

答案:functionCustomerservicestaffshouldbeagoodlistener,andcanunderstandcustomers'questionsandneeds,beabletoseizethekeypoints,andquicklymaketherightresponse,giveasatisfactoryanswertothecustomer.（）

A:FalseB:True

答案:TrueIfnecessary,customerservicestaffshouldrepeatthecustomer'swordsappropriatelyandaskfortheirconfirmation.（）

A:FalseB:True

答案:TrueItisnotnecessarytolearnmoredetailsfromthecustomer,suchasproductmodel,purchasetime,,etc.,inordertobettersolvethecustomer'sproblem.（）

A:FalseB:True

答案:FalseAfterproposingthesolution,itisnotnecessarytoconfirmagainwhetherthecustomerhasotherquestions（）

A:FalseB:True

答案:FalseTherearemainlythreepartsofacomplaintresponseemail,theyareintroduction,bodyandconclusionpart.（）

A:TrueB:False

答案:True

模块三单元测试

Thehostandhostessshouldbeseatedatthe（）ofthetable.

A:EndB:headC:middleD:side

答案:headWhichofthefollowingaregoodbehaviorsduringameal?（）

A:Putyournapkinonyourlap.B:Takesmallbitesandchewwithyourmouthclosed.C:Iffoodgetsstuckinyourteeth,removeitbehindanapkinorgotoamirror.D:Leftextrabonesonyourplate,notthetable.

答案:Putyournapkinonyourlap.###Takesmallbitesandchewwithyourmouthclosed.###Iffoodgetsstuckinyourteeth,removeitbehindanapkinorgotoamirror.###Leftextrabonesonyourplate,notthetable.Usuallyyourinvitationshouldbemadeatleast（）beforethemeal.

A:twodaysB:threedaysC:onedayD:halfaday

答案:onedayProposingatoastisanessentialpartofabusinessdinner.（）

A:错B:对

答案:对Whatisthefirststepofreceivingavisitorattheairport?（）

A:HelpingtocheckinandsettleinB:SeeingoffC:MeetingtheguestandconfirminformationofthevisitorD:Makingclearoftheguest'sschedule

答案:Makingclearoftheguest'sscheduleWhenyoumeetyourbusinessvisitors,youmaywanttomakesmalltalksbyaskingquestionsabout（）soasto"breaktheice".

A:weatherB:accommodationC:travelD:Politics

答案:weather###accommodation###travelWhatisthefirststepofmeetingvisitorsattheoffice?（）

A:CheckingtheappointmentB:Greetingandaskingthevisitor’svisitingpurposeC:EscortingthevisitorD:Contactingtheinterviewee

答案:Greetingandaskingthevisitor’svisitingpurposeWhataretherequirementsofbeingareceptionist?（）

A:havegoodcommunicationskillsB:beefficientandwellorganizedC:haveasmartappearanceD:beabletouseofficeequipment

答案:havegoodcommunicationskills###beefficientandwellorganized###haveasmartappearance###beabletouseofficeequipmentWhichisthepropertranslationof“鸡丝凉面”?（）

A:ColdNoodleswithChickenCubesB:ColdNoodleswithChickenShredsC:ColdNoodleswithChickenSlicesD:ColdNoodleswithChickenBalls

答案:ColdNoodleswithChickenShredsWhichisthepropertranslationof“水煮嫩鱼”?（）

A:CrispFriedFishB:TenderFriedFishC:TenderStewedFishD:CrispStewedFish

答案:TenderFriedFish

模块四单元测试

Whichkindofinformationcanbeconsistedofinmarketsearch?（）

A:internetinformationB:bothprimaryandsecondaryinformationC:primaryinformationD:secondaryinformation

答案:bothprimaryandsecondaryinformationwhichthingisnotincludedinatypicalproductpresentation?（）

A:benefitsofaproductB:colleaguesC:positioningmapD:agenda

答案:colleaguesLookatthefollowingproceduresandtickthosewhichbelongtothebusinesssurveyphase.（）

A:questionnairesurveyB:dataanalysisC:face-to-faceinterviewsD:massproduction

答案:questionnairesurvey###dataanalysis###face-to-faceinterviewswhichwaysdobelongtothetypesofmarketresearch?（）

A:focusgroupsB:face-to-faceinterviewsC:phoneandonlineresearchD:Survey

答案:focusgroups###face-to-faceinterviews###phoneandonlineresearch###Surveywhichkindofbenefitsapresentationcanoffer?（）

A:LeaveadeeperimpressiononyourpotentialcustomersB:BoostsalesandrevenueC:StandoutinthecutthroatmarketD:Raiseawarenessandgrabmoreattention

答案:Leaveadeeperimpressiononyourpotentialcustomers###Boostsalesandrevenue###Standoutinthecutthroatmarket###RaiseawarenessandgrabmoreattentionTherearenostatisticalerrorsorsamplingbiasinmarketresearch.（）

A:对B:错

答案:错Surveysareaflexiblemethodofdatacollectionthatcanbeusedinmanydifferenttypesofresearch.（）

A:错B:对

答案:对Questionnairescanonlybeself-administered.（）

A:对B:错

答案:错Agreatstartcanboostyourconfidencetonailtherestofyourpresentation.（）

A:错B:对

答案:对Engagewithyouraudienceandturnyourpresentationintoatwo-wayconversation.（）

A:错B:对

答案:对

模块五单元测试

___________wethankyoufortheenquiry,weregretbeingunabletomakeyouanofferforthetimebeing.（）

A:WhileB:SinceC:AsD:When

答案:AsWehavereceivedyourfaxoffer________PlasticToyswiththanks.（）

A:withB:onC:aboutD:for

答案:forAspricesare_________,wewo