国家开放大学专科《管理英语2》一平台在线形考(单元自测1至8)试题及答案2025珍藏版

单元自测1至8试题及答案单元自测1试题及答案说明：本单元测试中共有6道随机题，其中有5道选择题和1道完形填空题。第一大题：选择填空(每题10分，共5题)备注：本大题从下列带★题库中随机抽取其中5个小题，每个10分，共50分!备注：本大题从下列带★题库中随机抽取其中1个题型的试题，共50分!5.Themorefamiliarinterviewingfeelstoyou,thelessanxie共50分)summer.InthewintertheykeepHousesarealsoplaceswithourfamiliesandfriends.Moandsleepunderthesameroof.Housesaredifferentinmanyways.Theyaremadeofdifferentthings.Somehousesaremadeofwood.Somearemadeofstones.Sometimesmorethanonethingisusedtomakeahouse.rainsmuchofthetime,housesmustkeepoutthewater.takecare(注意，当心，留心).3.{A.carefor;B.carea共50分)Therearemoreantsthananyotheantsofthreemaintypes:queens,males,andworkers.armiestoattackthehomesofblackants.Someofthemsucceedingettinginsideofthetunants,whoseentranceshavebeenblocked.Theytrytocarrytheblackantbacantopreventthat.Theysendtheirbiggestsoldiersintoaction.Verymanyoftheresomeescapewithbabiesbelongingtotheblackants.Theredantstakethebabieshomeandbbecometheonlyworkersforactivityofearthworms.Someofantsareharmfultohumans.Forexample,thefireant,whichhasapainfulbaseriouspesttohumansanddomesticanimalsinmanypartsoftheworld.3.Theredantsattacktheblackants'homebecause.5.Themainpurposeofthepassageisto.A.explainsomeinformationaboutants共50分)communication,amessagecanturnintoerror,misunderstanding,frustration,orevendisastmisinterpretedorpoorlydeliUnderstandclearlythepurposeandintentofyourmessage.Beginbymakingeyecontact,whichshowsconfidence.ThenpayattentiontAfteryou'vefinishedtalking,youshouldstop,listen,andlookforfeedbacTocommunicatewellistounderstandandbMORETIPSFORDEVELOPINGGO1.Thebetteryouareabletoexpressyourself,2.Practiceyourlisteningskills.3.Learntounderstandandapp4.Avoidtryingtocommunicatewheninanemotionalstate.TaketimetoconsideryourpWhenyoutakethetimetodevelopgoodcommunicationskills,itmeansyouopenyourselfuptobetterrelationships,morecareeropportunities,andincreasedself-confidence.Moreover,youreachhigherlevelsofmutualunderstandingandcooperationwhilesuccessfullyattainingy2.Whenyoutalkwi3.Thebetteryouareabletounderstandoth单元自测2试题及答案说明：本单元测试中共有6道随机题，其中有5道选择题和1道完形填空题。第一大题：选择填空(每题10分，共5题)备注：本大题从下列带★题库中随机抽取其中5个小题，每个10分，共50分!备注：本大题从下列带★题库中随机抽取其中1个题型的试题，共50分!1.Theoldsaying"practicemakesperfect"appliestointerviewingtoo.B.古话“熟能生巧”对面试准备也是适用的。2.Abadhirenotjustwastesyourtimeandmoney,butalsoimpactstheteamspiritandcompanymorale.B.招聘到不合格的员工即浪费时间和金钱，而且还会影响整个团队精神和公司士气。3.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.A.你对面试越熟悉，在面试过程中你的焦虑就会越少。4.Stressaroundinterviewsiso我们自己对面试过程的揣测往往会影响面试压力。5.Wecan'tpossiblygettheworkdonebyOctober.A.十月份前我们不可能做完这项工作。共50分)Stressaroundinterviewsiprocess.Counteringanxiety-provokingthoughtscanhelptolowerlevelsofanxieanswer,andthere'snohope."Onepooransinterviewislikeatest,gettingan8Visualizingsuccesscanimproveperformanceandhelpeasewithyourinterviewer,particularlyinthehoursjustbeTosomeextent,relaxationtechniques,suchasprogressivem1.Whatofteninfluencest2.Doesonepooranswerinani3.Canimaginingsuccesshelpacandidatetolowe5.Whenshouldwego共50分)Theoldsayingpracticemakesperfquestions.Doingsowillhelpyouanalyzeyourbackgroundandqualificationsfjob-youarealsointerviewingtmoreyoupractice,themoresHiringtherightemployeeisacandmoney,butalsoimpactstheteamspiritandcompanymoraemployeeproductivity,successfulemplrulesthatyoucanusetoselecttherighteDesignaneffectiveadvertisemecanmakeyouradmoreeffectivewithapreciseandspecificjobdescriAsktherightjobinterviewquestions.Thepurposeoftheinterviewistofindoutifthecandidateisastroyourbusiness.Byusingasequenceofparticularlydesignedquestions,youareabletogetatruepictureofyourCheckbackgroundsandreferences.Backgroundcheckinghelpsyoureducerisksandqualityofhire.Youneedtoverifythatallthepresented,credentials,skills,andexperienceareactuallypossessed单元自测3试题及答案说明：本单元测试中共有6道随机题，其中有5道选择题和1道完形填空题。第一大题：选择填空(每题10分，共5题)备注：本大题从下列带★题库中随机抽取其中5个小题，每个10分，共50分!budgetedforthetraining?★●Itmightbeagoodideator★youpreparecrosst第二大题：完形填空备注：本大题从下列带★题库中随机抽取其中1个题型的试题，共50分!★翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。(每小题10分，共50分)★阅读理解：阅读下面的短文，根据文章内共50分)PPHCandGooseneckaretwoorganistaffmembertomakecontactwithandprovideservicestonewparents.ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistypeofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducingherttownmapandalistofthenamesofthefamiliesshewillberesponsiblefor,andwislunch,ElainesetsouMarkhasadegreesimilartoElaine's,andhasjustbeenhiredbyGooseneck.Onhisfirstday,jobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamilyvisitswithexperiencstaffmembers,anddiscusseswiththemwhattheydidandwhy.Herole-playssomesituationswithotherstaffmembers,andgetssomedirectinstructionfromthemhasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.AndheknowsthathistWhichsituationwouldyouratherbein,beingthrownintothethickofthingswithnotrainingorbeingtrainedtopreparefortheworkyou'regoingto3.WhichofthefollowingstatementsisTRUEaccordingtothepassage?B.Markhasaclea4.HowisMarktrainedtobepreparedforhisw5.Whatisthemainideaofthepassage?A.Theimportanceoftraining.共50分)Wanttokeepyourstaffmotivatedaboutlearningnewconcepts?Thequal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.Ifouanswerourquestions....EverycoinhastwosidComparedtoface-to-faceinterviews,qumaketablesfornearlyallsurveys.Questionnairesarefaexperiencecompletingone.QuestionnairesreducebiaswhentherearenocluestoaOnemaindisadvantageofquestionnairesisthepossibilityoflowresponserateswhichreducesourconfidenceintheresults.Anotherdisadvantageistheyprovidelittleflexibilityfortherespondents.Whasomepeople.Forexample,asurveytoagroupofpoorlyeducatedpeoplemig单元自测6试题及答案说明：本单元测试中共有6道随机题，其中有5道选择题和1道完形填空题。第一大题：选择填空(每题10分，共5题)备注：本大题从下列带★题库中随机抽取其中5个小题，每个10分，共50分!备注：本大题从下列带★题库中随机抽取其中1个题型的试题，共50分!★翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。(每小题10分，共50分)1.Amanandhiswifehadasmallrestaurantnearastation.C.一个男人和他的妻子在靠近车站的地方开了家2.Onthelastdayoftheoldyear,thereisafamilydinner.B.在即将过去的一年的最后一天，会有一次家庭聚4.Youcanseemanyinterestingthingsonyourway.B.一路上你能看见许多有趣的事情。5.Havingpatiencewithyourcustomersandwithyourselfwilcustomers.B.对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。★阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。(每小题10分，共50分)berearrangedwithhohowtohelpwhensicknesso4.{A.consumed;B.obt5.{A.consequently;B.moreover;C.how共50分)Marybeganplayingtheviolinwhenshewaathisaunt'shouse,andhebroughtitbackhomewithhim.Maryloveditreallyneededabetterviolin.Onedayshetookpartinaconcertgroup.Shenameditafterthemanwhogaveherthe2.Marybegantoneedabetterviolinwhensh3.Themanattheconcer5.EricSoundwasthenameofIthoughtyou'dliketoknowwhathashappenedtoyourreportaboutimprovingthewebsite.LastweekIhadameetingwiththedesigners.Igavethemacopyofyourreportandtohavethewebsiteredes-I'vehadthefirstp-Ihaveaskedthemt-Therearemorefunctioaboutthat.TherearesomethingsIcandomyselgetsomeslidesmadetoo,andwouldlikeyouHaveyougottimeforacoffeeoneithe单元自测7试题及答案说明：本单元测试中共有6道随机题，其中有5道选择题和1道完形填空题。第一大题：选择填空(每题10分，共5题)备注：本大题从下列带★题库中随机抽取其中5个小题，每个10分，共50分!roftheradioI'vejustbought.★Weitverymuchthatyou'vecometogiveusatimelyr第二大题：完形填空(阅读理解选择、判断、翻备注：本大题从下列带★题库中随机抽取其中1个题型的试题，共50分!3.Youwilldoeverythingwithinyourpowe4.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostile5.Tocommunicatepreciselywhatyouwanttosay,youhavetofrequentlyneedtodefinekeywords.C.要准确共50分)Angrycustomerstendtoaimtheirdisatisfactionandcomplaintsatandnotaboutyouasanindividual.ButifyouwishtobesuccessfulinanybusinfordealingwithangNeverargueback.YoumonlybyagreeingwiththeirviewpointandsuggestingapossUseyourearsmorethanyourmouth.Makesureyoulistenmorethanyouspeak.beabletounderstandwhythecustomeriscomplaining,sothatsyouwilldoeverythingwithinyourpowertotryandwinthecustomerover.TherewillbeasignificantchangeintheiControlyourangerandwithyourselfwillgoalongwayinwinningoverhostilecustomers.Theaboveguidelinesacircumstancesbyfollowingthem.Ifyoufollowtheabovetips,youareonyourwaytosu1.Atwhomdoangrycustomerstendtoaimtheirdissatisfactionandcomplaints?A.staffmembers4.Whendealingwithanangry5.Whichofthefollowingstatementsistrueaccordingtothepassage?C.Yousunderstandtheangrycustom共50分)complain.Yougodirectlytotheshopassistantandteyou,{2}makesyouangrier,withintheorganizationyouarecomplainingabout,youmayarespeakingtotherelevantperson,theonewhohastheauthority3.{A.comments;B.interests;C.fav5.{A.to;B.with;C.for}Feedbackfromyourcustomersisveryimportant.Themoreinformationymorecompetitiveyouwithinkofyourbusiness.hotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequite2.Beacustomeryourselfandfindoutwhatyourcustomersexperiencewhenthofthemostobviousbutunderusedwaysforgettingfeedback.Forexainawheelchair,andseehowyou'3.Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsand4.Usequestionnairesandsurveys.Thisisowell-conducted,theyusuallyworkwell.5.Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.TheircommunicatithecustomerswillbecomeimportantinformationforimprovinYoumaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,you'rewastingyourtime.Implementone,two,threeoralloftheabovetechniques,andyourserviceandproductwi5.Front-linestaffhavenothin单元自测8试题及答案说明：本单元测试中共有6道随机题，其中有5道选择题和1道