城市轨道交通客运服务英语（第二版）课件 2.1 Mass Transportation大客流

UrbanRailwayTransitOperationandServiceEnglishENTER1.graspthemainwordsandphrases，understandthecorrectexpressionsinthesubwaystation.2.mastertypicalsentencesaboutstationservicework，beabletocommunicatewithpassengersinEnglish.3.BeabletoanswerandexplainrelevantsubwayregulationsinEnglish.TeachingObjectivesCONTENTSPart1StationReceptionEnglish接待用语Part2TicketAffairs

票务事务Part3ServiceInTheConcourse站厅服务Part4ServiceInthePlatform站台服务Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事务处理

Task2.1TheLargeNumberofPassenger大客流

Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事务处理一、UsefulExpressionsA.Stationinstructions车站提示

1.Distinguished

passengers,

please

wait

for

the

train

in

accordance

with

the

ground

down

and

up.After

you

get

on

the

train,please

make

a

way

from

the

doors,

thank

you.

各位尊敬的乘客，请您按照站台地面标识排队候车，先下后上，上车后，往车厢中部走，多谢合作！2.Pleasefollowthedirectionofstationstaffandleavethestationinorder.

请按车站工作人员的指引有次序地离开车站。3.Followthedirectionsofstationstafftoleavethetrainorstationassoonaspossible.

听从工作人员指引，尽快离开车厢、车站。4.We'renowatGZRailwayStation

.Pleasegetreadytoalightfromtheleftside.

广州火车东站到了，下车的乘客请提前做好准备，从左门下车。5.Thetrainwillstartsoon,pleaseboardthetrainwithoutdelay.

列车马上就要开车了，请抓紧时间上车。6.Thecariscrowed,pleasetakecareofyourbelongings.

车上人多，请保管好您的行李物品。Roleplay

A.Workwithyourpartnertocreateadialogbasedonthegivensituation.

Situation

SupposeyouareaMetrostationstaff，andapassengerisn