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2022年国家开放大学电大《管理英语4》与《公司概论》网络核

心课形考网考作业及答案

2022年国家开放大学电大《管理英语英网络核心课形考网考作业及答案

100%通过

考试说明:2022年春期电大把《管理英语4》网络核心课纳入到“国开平台”进行考核,它共有八个单元自测°

针对该门课程,给出了每个单元自测的二套标准题库,在考试中可多次抽取试题,直至与其中的一套答案相近即

可。本文库还有其他网核及教学考一体化答案,敬请查看。

单元自测1

第一套

一、选择填空题(每题10分,共5题)

题目1

-Thisprojectistoobigformetofinishontime.

选择一项:

C.r11giveyouahand

题目2

—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.

—.We'vebeenworkinghard,butstillgettingbehind.

选择一项:

A.You'reright

题目3

AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillsweretobepromoted

intomanagementjobs.

选择一项:

A.morelikely

题目4

TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructionsemploythebest

possibleworkers.

选择一项:

C.onhowto

题目5

Theresponsibilitiesinhandbookthatmanagershavetobeconcernedwithefficiencyand

effectivenessintheworkprocess.

选择一项:

B.indicate

题目6

二、阅读理解:根据文章内容,判断正误(共50分)。

WhoKilledNokia?

Nokiaexecutivesattemptedtoexplainitsfal1fromthetopofthesmartphonepyramidwiththree

factors:1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)

thatitsleadersdidn'tseethedisruptiveiPhonecoming.

Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecause

ofdivergentsharedfearsamongthecompany,smiddleandtopmanagerswhichledtocompany-wideinertia

thatleftitpowerlesstorespondtoApple*sgame.

Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,

engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamental

leadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.

Thefearthatfrozethecompanycanefromtwoplaces.First,thecompany,stopmanagershada

terrifyingreputation.SomemembersofNokia,sboardandtopmanagementweredescribedasextremely

temperamentalwandtheyregularlyshoutedatpeople“atthetopoftheirlungsw.Itwasverydifficult

totellthemthingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternal

environmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddle

managers.

Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretold

thattheywerenotambitiousenoughtomeettopmanagers,goals.

Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,

filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.

Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearof

resourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldor

ambitiousenoughtoundertakechallengingassignments.

Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnel

selection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat

“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.”

Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,which

risksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevaried

emotionsofthestaff.Nokia,stopmanagersshouldhaveencouragedsafedialogue,internalcoordination

andfeedbacktounderstandthetrueemotionintheorganization.

操作提示:正确选T,错误选F。

1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.F

2.Nokia'smiddlemanagerswerefranktotel1thetruth,butthetoponesdidn'tlistentothem.F

3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.T

4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.F

5.Nokia*stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternal

coordinationandtruth.T

第二套

一、选择填空题(每题10分,共5题)

—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?

选择一项:

C.rdloveto,butI'mbusythisweek

题目2

-Wecouldletsomeofthestaffworkfromhome.?

-That'sagoodidea.

选择一项:

B.Whatdoyouthinkofit

题目3

hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.

选择一项:

A.Dueto

题目4

Itisthroughenthusiasmandquietintensitywetransformcreativityandvisionintothe

technologies.

选择一项:

A.that

题目5

Theresponsibilitiesinhandbook_____thatmanagershavetobeconcernedwithefficiencyand

effectivenessintheworkprocess.

选择一项:

B.indicate

题目6

二、听力理解:听录音,选择最佳答案(共50分)。

操作提示:通过下拉选项框,选择答案。

1.WhatkindofroleisMelindatakingonforherjob?

C.Projectcoordinator.

2.HowlongwillMelindabetrainedforhernewrole?

B.Halfamonth.

3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?

A.Onceamonth.

4.WhatkindofcontractcanMe1indasignwithoutsidecontractors?

B.Standardtemporary-workercontract.

5.WhichonedoesNOTbelongtoMelinda*sresponsibilities?

A.Formulatetheindustrystandardofpayment.

单元自测2

第一套

一、选择填空题(每题10分,共5题)

题目1

一identifytheproblemsthathavebeenoccurring?

—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.

选择一项:

C.Areyouableto

题目2

—Ifyoucan*tsaywhatyou'vecometosayatthemeeting,what'sthepoint?

—,butIthinkyoumightneedtochangeyourapproachsomewhat.

选择一项:

B.Icanseethat

题目3

WhenthemessagefinallyreachedtheCommandCenter,it__________"mutated“tobecome-“Sendthree

andfour-pence,we*regoingtoadance.w

选择一项:

B.had

题目4

EverytimeItriedtosaysomething,hewouldtosomethingelse.

选择一项:

B.moveon

题目5

Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfalland

therewillbeunderstaffing.

选择一项:

C.issuffering

题目6

二、阅读理解:根据文章内容,判断正误(共50分)。

HabitsofHighlyEffectiveCommunicators

It,snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadership

areinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon,tcommunicateina

clear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:

1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership-yourbehaviorisyoursingle

greatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talign

withyourwords,youarestoringuptroubleforthefuture.

2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,

memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingisto

clarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichadd

complexity.Saywhatyoumeaninasfevwordsaspossible.

3.Findyourownvoice.Uselanguagethat*sdistinctlyyourown;letyourvaluescomethroughin

yourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecome

overlyfixatedoneloquenceforeloquence,ssake;concentrateonbeingdistinctandreal.Peoplewant

real,peoplerespectreal,peoplefollowreal.

4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareand

whatyoucareabout.Don*thidebehindacomputerandonlyinteractwithpeopleelectronically-see

themfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday,s

environment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonal

connectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou*reengaged

andthatyoucareaboutthemandtheirwork.

5.Listenwithyoureyesaswel1asyourears.Effectivecommunicationisatwo-wayprocess,and

goodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Because

youareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.

Youwon*talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlook

forthenon-verbalcues.

操作提示:正确选T,错误选F。

1.Communicationandleadershipdon'talwaysgohandinhand.F

2.Thesay-dogaphappenswhenpeop1emisunderstandtheirleader*sintention.F

3.Usingtechnicaljargonmakesaleaderconvincing.F

4.Communicatingsincerelyisalwaysthebest.T

5.Observationisasimportantasconununicationwhenyouwanttoknowwhatpeoplereallythink.T

第二套

一、选择填空题(每题10分,共5题)

题目1

—Howdidyourmeetinggoyesterday?

一actually,itwasreallyfrustrating.

选择一项:

A.Notsogood

题目2

-Howcanyouexplainthelatestsituation?

,Iknowitisallmyfault.

选择一项:

A.Sorry

题目3

Ifdemandisrisingbutthefirmfromcommunicationfailure,thenstockswillfalland

therewillbeunderstaffing.

选择一项:

C.issuffering

题目4

Ithinktheprimaryfactoristhere,sbeensomuchabsencelately.

选择一项:

A.contributing

题目5

He'sleftnow,butproductivityhasn'tthatmuch.

选择一项:

C.pickedup

题目6

二、完型填空(共50分)

操作提示:通过下拉选项框选择正确的词汇。

WhatWeHaveHere:AFailuretoCommunicate

Itistheweirdething.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimes

seemslikeitismoredifficulttoconnect—andstayconnected—withanyone.

Shouldyoushootoffanemail?Tapoutatext?PostaprivatemessageonFacebook?Writeontheir

Facebookwall?Skype,poke,pingorconjurethemuponadigitaltincanphone?

Andonceyoureachsomeone,youwonder:Ishepayingattention?Howdoyouknow?Evenwiththe

techno-easeofcountlesscommunicationdevices,conversationscanstillbetroublesome.Questionsare

askedandansweredoutoforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.

Feelingsarehurt.

单元自测3

第一套

一、选择填空题(每题10分,共5题)

题目1

—IamsorryforwhatIhavesaidtoyou.

选择一项:

C.Don,tthinkanymoreaboutit.

题目2

—Wi11youhelpmearrangeameetingwithMr.Brown,please?

选择一项:

C.SorryIcan,t.Ihavetofinishmyprojectrightnow.

题目3

IfItakethetimetotalkwithmymanageratthebeginningofaproject,weofftoagreat

startonthesamepage.

选择一项:

A.canget

题目4

IbelievethatIhavealottocontribute______ateamenvironment,andamcomfortableinbothleadership

andplayerroles.

选择一项:

A.to

题目5

Theteancreatesanenvironmentpeoplearecomfortableincommunicating,advocatingpositions,

andtakingaction.

选择一项:

C.inwhich

题目6

阅读理解:根据文章内容,判断正误(共50分)。

TipsforTeamBuilding

Whenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplaying

gamesorhangingfromropes?Traditionally,manyorganizationsapproachteambuildinginthiswaybut,

then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatorthe

seminarfailstoimpactlongtermbeliefsandactionsbackatwork.

I,mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities-infact

Ileadthem-buttheyhavetoformpartofamuchlargerteamworkeffor:.Youwillnotbuildteamwork

by“retreating“asagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuiIding

assomethingyoudoeverysingleday.

•Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetrainingin

systematicmethodssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowto

worktogetherasateamtoapproachtheproblem.

,Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinate

sharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessesthey

mutuallyown-theproblemisnotusuallytheirpersonalities;instead,itisoftenthefactthat

theteanmembershaven'tagreedonhowtheywilldeliveraproductorservice,orthestepsrequired

togetsomethingdone.

•BuiIdfunandsharedoccasionsintotheorganization*sagenda-holdpotlucklunches,take

theteantoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusement

park.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.

•Useicebreakersandteamworkexercisesatmeetings—thesehelpteammembersgettoknoweach

other,sharedetailsabouteachotherslives,andhavealaughtogether.

,Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuying

everyonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgift

certificates.Theonlythinglimitingyouisyourimagination.

IfyoudothetypesofteamworkbuiIdinglistedabove,you*11beamazedattheprogressyouwi11

makeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethanthey

everthoughtpossible—together.

操作提示:正确选T,错误选F。

1.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.T

2.Theauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissues

andtoimproverealworkprocessesforteambuiIding.F

3.“Retreat”inthefirstparagraphmeanswithdrawaloftroopsafteradefeat.F

4.Icebreakingmotivatesteammemberscompetewitheachother.F

5.Agoodteamworkcultureenablesindividualsmakemoreeffortstogether.T

第二套

一、选择填空题(每题10分,共5题)

题目1

—IamsorryforwhatIhavesaidtoyou.

选择一项:

C.Don,tthinkanymoreaboutit.

题目2

—CouldIborrowyouriPadforafewhours?

选择一项:

B.Sure,hereyouare.Enjoyyourtime.

题目3

Regularandconcretefeedbackisimportantwhoisnotperforminguptoherpotential.

选择一项:

B.whendealingwithaworker

题目4

Teammeribersareasuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledge

tocontribute.

选择一项:

B.viewed

题目5

Inhighschool,Iamequallycomfortableasamemberofateamandindependently.

选择一项:

B.working

题目6

二、阅读理解:根据文章内容,完成选择题(共50分)。

ATeamworkGame

Ateamofabout35employeeshadcometogetherforateambuildingevent.Theywereayoung,bright

andenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldn'tshare

informationorsolutionswitheachother,andtheteamleaderthoughttheyweretoofocusedonthemselves

andnotontheteam.Asaresult,shebreughtthemallintothecafeteria.Allofthetablesandchairs

hadbeenstoredaway,andfundecorationsandhundredsofdifferentcoloredballoonshadbeenplaced

aroundtheroom.

Inthecenteroftheroomwasabigboxofballoonsthathadn,tbeenblownupyet.Theteamleader

instructedeverybodytopickaballoon,blowitup,andwritetheirnameonit,buttheyhadtobe

carefulnottobursttheballoon.

Althoughtheyweregivenasecondchanceiftheirfirstballoonpopped,theywereoutofthegame

theseccndtimeround.Intheend,about30teammemberswrotetheirnameswithouttheirballoonspopping.

Theywerethenaskedtoleavetheroomand,afterfiveminutes,theteamleaderbroughtthembackin

andaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsin

theroon.After15minutesofsearching,noonehadfoundtheirballoon,andtheteamweretoldthat

theywerethengoingtomoveontothethirdroundoftheactivity.

Inthisround,eachteammemberwasinstructedtofindanyballoonwithanameonitandthengive

thatballoontothepersonwhosenamewasonit.Withintwominutes,everybodyhadtheirownballoon.

TheteamleadersummarizedtheactivityThus:"Wearemuchmoreefficientwhenwearewillingtoshare

witheachotherandmuchbetteratproblemsolvingwhenweareworkingtogether,notindividually.”

Sometimes,membersofteamscreateobstaclesbyfocusingsolelyontheirownpursuitsandgoals.

Everymemberoftheteamshouldaskthemselvesonaregularbasiswhattheyaredoingandwhatthey

candofortheteam.

操作提示:通过题目后的下拉选项框选择正确答案。

1.Thisteambuildingeventwasaimedat

B.makingtheteammembersknowhowtoshareinformationorsolutionsandcooperatewitheachother

2.Thiseventwasheldin

A.aself-servicerestaurant

3.Abouthowmanyteammemberswereoutofthesecondroundoftheactivity?

C.5.

4.Whichstatementbelowiscorrect?

C.Inthethirdround,everybodyhadtheirownballoonwithhelpfromotherswithin2minutes.

5.Whatwastheeventgoingtoteachtheseemployees?

A.Sharingandcooperatingwithotherteammembersismoreefficientwhentheyareworkingtogether.

单元自测4

第一套

一、选择填空题(每题10分,共5题)

题目1

-CanIgetyouacoupleoftea?

选择一项:

A.That1sveryniceofyou

题目2

—DoyoumindifIusevoucherstospendinarestaurant?

选择一项:

B.Notatall.Goahead.

题目3

Theleader______atcreatingopportunitiestoproviderewards,recognitionandthankstohisorher

staff.

选择一项:

C.excels

题目4

clearlycommunicatewithandactivelylistentoemployeesisessentialtoimprovetheir

performance.

选择一项:

C.Beingableto

题目5

Alltheteammemberstriedtheirbest.Wclostthegame,.

选择一项:

A.however

题目6

二、听力理解:听录音,判断正误(共50分)。

请听录音:

操作提示:正确选“T”,错误选“F”。

1.Humanresourcessupportedtheproposalofgivingthebusinessintelligenceapayincentiveevery

threemonthsatthebeginning.F

2.BradfromhumanresourcessupportsScott,sidea.T

3.CarlottaisthemanagerofHRD.F

4.Menandwomeninthebusinessintelligenceteamwhohavebeenselectedtogettheprizewillreceive

thesamerewardingthings.F

5.Theprize-winnercannotchoosetheprizethatcostsmorethan$500.7.Theprize-winnercanonly

havematerialawardsandnodayoff.T

第二套

一、选择填空题(每题10分,共5题)

题目1

—Wow!Thisisafantasticproject!I'veneverknownyou*resocreative.

选择一项:

C.Thanksforyourcompliments.

题目2

-CanIgetyouacoupleoftea?

选择一项:

A.That1sveryniceofyou

题目3

clearlycommunicatewithandactivelylistentoemployeesisessentialtoimprovetheir

performance.

选择一项:

C.Beingableto

题目4

Companiesareinterestedinyoursoftskillstheyareinyourhardskills.

选择一项:

B.as…as…

题目5

Alltheteammemberstriedtheirbest.Welostthegame,_________.

选择一项:

A.however

题目6

二、阅读理解:根据文章内容,完成选择题(共50分)。

HowGoogleContinuestoKeepEmployeesHappy

WorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthe

last15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,

youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.

WorkingforGooglecomeswithperksthatmostotherorganizationscan*tprovide-bowlingalleys,

freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany*ssecrettosuccessisputting

thesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.

Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoal

ofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creating

aworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyal

tothecompany.

"It'slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployees

andfutureonestoloveithere,becausethattswhat*sgoingtomakeussuccessful,“saidKarenMay,

theVicePresidentofpeopledevelopmentatGoogle.

Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiring

andchailenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtime

onaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemundane

tasksthatoftenmakeworkersfeeluninspiredabouttheirjobs.

Lastly,Googleshowseachemployeejusthowimportantheorsheistothecompany.Eachemployee,

regardlessofherspotonthetotempole,hasaninfluenceonhowGoogleperforms.

“Ifyouvaluepeople,andcareaboutthemaswholepeople,onethingyoudoisgivingthemavoice,

andyoureallylisten,MMaysaid.

GoogledoesjustthatbyhostingemployeeforumseveryFriday,wheretheydiscussthe20most-asked

questions.Employeeshaveaccesstoallcompanyinformation,addingasenseoftrust,andemployees

andleadersworktogethertosolveproblems.

操作提示:通过题目后的下拉选项框选择正确答案。

1.HowwouldyoudescribeGoogle?

B.Largeglobalenterprises

2.WhichonedoesNOTbelongtothemethodsthatGooglemotivateitsemployees?

A.PromotingtheemployeewhohasmoreinfluenceonGooglethehigherjobposition.

3.WhofoundedGoogle?

A.LarryPageandSergeyBrin

4.IfyouareanormalemployeeofGoogle,whatcouldyoudoEXCEPT?

B.Onlyworkfortheprojectyouchoose.

5.WhatisGoogle,ssecrettosuccess?

C.Valuingthehappinessofitsemployeesasmuchasinnovatinggoodproducts.

单元自测5

第一套

一、选择填空题(每题10分,共5题)

题目1

—IthinkIhavemadeagreatmistake.

选择一项:

C.Idon'tthinkso.It'snotyourfault.

题目2

-Whydidn*tyoucometomybirthdaypartyyesterday?

选择一项:

B.Sorry,butmywifehadacaraccident.

题目3

MyleathershoescostmethelastpairsIbought.

选择一项:

C.threetimesasmuchas

题目4

Theworkmenwanttothenumberofworkinghoursandtoincreasepay.

选择一项:

B.decrease

题目5

Lindawalkedatthehead,byhercolleagues.

选择一项:

A.followed

题目6

二、阅读理解:根据文章内容,判断正误(共50分)。

PerformanceManagementandPerformanceAppraisal

Performancemanagementaimstoacknowledgeemployeeachievements,support,theirpersonaland

professionaldevelopment,andmotivateandempowerthemtoperformtheirworkeffectively.

Performancemanagementhelpsemployeestodeveloptheirunderstanding,knowledgeandskillssothat

theycancontributetotheachievementoftheenterprise,sgoalsandgainpersonalandjobsatisfaction.

Itisavitalpartofanyqualityhumanresourcesystem.

Everyenterprisewantsandshouldexpecthighperformancefromeachemployee.Theelementsofa

competency-basedperformance

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