银行开帐户与存取款教学案例

AccountingClerk会计柜员

:A黄玲Customer顾客：B吴昭玲BranchManager支行客户经理

:C郭耀娜Bankteller储蓄柜员：D蔡佳贤Customer顾客：E罗梦欣PPT：F陈杏仪BankofChinaOpenabankaccount

银行开户B.DepositsandWithdrawal

存款与取款Twoparts:C:Goodmorning,Madam.CanIhelpyou?

早上好,女士,您需要什么服务呢?

B:Goodmorning.Iwanttoopenabankaccount.

早上好,我想开一个支票账户.

Canyougivemesomeinformation?

请您和我说说这方面的事好吗?

C:Yes,Iwouldbeveryhappytohelpyou.

当然,我很乐意为您服务.

Usuallyweoffercurrentaccountsandfixedaccountsforindividuals.

我们通常对个人提供活期账户和定期账户.

Dialogue1B：Thankyou.A：PleaseshowmeyourIDcardandjustfillintheform.Youshouldmakeyourinitialdeposit.

请出示你的身份证和刚才填写的表格，你需要存入首笔存款.B:What'stheminimumdepositforopeningacheckingaccount?

支票账户的最低起存额是多少A:100dollars.

100美元.B:Iwanttodeposit200dollars.

我想存200美元.A:Verywell,Madam.好的,女士.B:Letmehavealookattheform.Youwantmyname,address.

我看看这张表.你们需要我填写姓名,地址.Whatdoesitmeanbysecretnumber?这里的'密码'是什么意思?A:Weaskthatforidentificationpurposeincaseyouloseyourpassbook,Madam.Weuseittopositivelyidentifyyou.我们可用来确认您的身份,女士.万一你丢失了存折,我们可以用它来确切地辨认您的身份.B:Iunderstand.Well,I'llfillthisout.Hereyouare.Isthatallright?

我明白了.好,我会把它填好.给你,可以了吗?A:Yes,that'sOK.Wouldyoumindshowingmeyourpassport?

是的,可以了,请给我看一下您的护照,您介意吗?B:Ofcourse.Hereyouare.CanIwriteachecknow?

当然可以.给你,我现在可以填写支票了吗?A:Yes,youcan.Here'sthecheckbook.

可以了.给您支票本.

D：Goodmorning,Madam.CanIhelpyou?早上好,女士,您需要什么服务呢?E:Goodmorning，Ineedtoputsomemoneyinmyaccount.

我要把一些钱存入我的账户.D:Verywell,Madam.Yourcurrentaccount?好的,女士.是活期账户吗?E:No,mineisasavingaccount.

不,是储蓄账户.D:Pleasewritedownyourname,youraccountnumberandtheamountyouwanttoputinonthisdepositslip.

请在这种存款凭条上写上您的名字,您的账号及您想存入数额E:Isee.Hereisslipand1,300Yuan.Isthatallright?

我明白了.给您有存款凭条和1,300元钱,行吗?D:Fine.Wouldyoupleasegivemeyourpassbook?

好的.请您把存折给我,好吗?E:Hereyouare.给您.D:Waitjustamoment,please.请稍等.Dialogue2D:Goodafternoon,miss下午好,小姐.E:Goodafternoon.

下午好.

Wouldyoumindtellingmehowtowithdrawmoneyfrommyaccount?你能告诉我怎样从我的账户取款好吗D:Byallmeans.Therearesomewithdrawalslipsonthetablealongthewall.

好的.沿墙的那张桌上有些取款单.

Pleasegoandfilloneout,statingtheamountyouwanttowithdraw,date,youraccountnumber,andaccountname,andthensignunderthesignatureline.

请您去填写一份,说明你要取多少,日期,您的账号及账户名,然后在签名栏下签名.Haveyougotyourpassbookwithyou?

您带存折了吗?E:Yes,I'vebroughtithere.Hereyouare.IsthatOK?

是的,我带来了,给你,对吗?D:Excellent.Letmejustmakesure.Youwanttowithdraw2,500YuanRMB?

好极了.让我确定一下.您要提2,500元人民币?E:Yes,that'sright.

是的.D:Howdoyouwantit,miss?

小姐,您要多少面值的钞票?E:Pleaseletmehave2,000Yuaninhundredsandtherestinsmallchan