《国际商务英语初级》课件-教参Project 2

OverviewProject2DebutintheworkplaceSkill1DescribingjobsandjobresponsibilitiesSpeakingSixcommondepartmentsinacompanyReadingWalmartjobsandcareersListeningWhatdoesyourjobdealwith?Skill2IdentifyingcompanyorganizationReadingCompanyorganizationSpeakingDifferentfeaturesofcompanyorganizationalstructureSkill3MeetingcolleaguesasanewcomerSpeakingGreetingpeopleintheworkplaceListeningGreetingyourcolleaguesSpeakingCross-culturalgreetingUsefullanguagefromProject2WordlistaccountingacquisitionadherencetobaggingpurchasesbillboardbudgetingdebutcashiercentralizedCEO(ChiefExecutiveOfficer)CFO(ChiefFinancialOfficer)CHO(ChiefHumanOfficer)correspondenceCustomerServiceDepartmentDecentralizedDevelopmentengineerdisruptiveinnovationdivisionalormultidivisionalstructureemploymentdirectorexpansionFinanceDepartmentFlatarchyflexibleschedulesfunctionalstructurehierarchyofsuperiorsandsubordinateshierarchicalHumanResourcesDepartmentintegrateinternetretailerInvolveloadingandunloadinglocationlogisticsindustryMarketingDepartmentmarketresearchermatrixstructureOrganizationalStructureoverseestaffProductionDepartmentpromotequalitymanagerPresidentPurchasingDepartmentQualityControl(QC)DepartmentR&D(ResearchandDevelopment)DepartmentreportingdirectlytoretailchainrevenueSalesDepartmentsalesrepresentative(rep)scanningitemsSamplesegmentstestingnewproductsVitalwarehouseworkerworkvariousshiftsExpressionsasisthecasewithmanytechnologystartupsiscreditedwithbeinchargeofberesponsibleforhoursofoperationprovidesjobopportunitiestonewworkersperformnumeroustasksonadailybasisPreviousexperienceintheretailindustryisusuallyrequired.Entry-levelworkerscanbepromotedtomanagersovertime.Havingastructureinplacecanhelpimproveefficiencyandprovideclarityforeveryoneateverylevel.Thisstructurematrixesemployeesacrossdifferentsuperiors,divisionsordepartments.AmazonfounderandCEOJeffBezosiscreditedwiththeintroductionof“twopizzarule”.ItisimportanttonotethatAmazonremainshighlyflexibletoadapttofrequentchangesItcanbeforecastedthatTheChiefExecutiveOfficerreportstothePresidentandtheBoardofDirectors.MynameisFrankWangandIworkintheAsiandivision.MynameisDavidandthisismycolleague,Nancy.I’mcurrentlybasedinIndia.Skill1DescribingjobsandjobresponsibilitiesWarmupReadthefollowingpictureandtranslatethesedepartmentsintoEnglish.部门名称Departments总经理GM/MD人力资源部HRdepartment财务部Financedepartment生产部Productiondepartment售后服务部After-salesservicedepartment研发中心R&Dcenter营销部Marketingdepartment技术部Technologydepartment品质部QCdepartment采购部Purchasingdepartment行政后勤部Administration&LogisticsdepartmentSpeakingSixcommondepartmentsinacompany1.workwithyourpartnertosearchoutsixcommondepartmentsinacompany.1.Production/Manufacturing2.SalesDepartment3.Finance/Accounting4.Personnel/HRdepartment5.Marketing6.Administration2.Listedbelowarecommondepartmentsandjobsinadepartment.Matchthesejobtitleswiththedepartmentstheyusuallyaffiliateto.Answers1C2D3F4B5G6E7H8AReadingWalmartjobsandcareers3.Readthefollowingpassage,fillinthetablebelowoflistingjobsandjobresponsibilitiesprovidedinWalmartandthenanswerrelatedquestions.ListjobsandjobresponsibilitiesprovidedhereinWalmart.JobtitlesJobresponsibilities/dutiesOtherrequirements1.Greeterareresponsibleforansweringcustomerquestionsanddirectingthemthroughoutmunicatewithshoppersenteringandleavingstores2.Cashierperformnumeroustaskssuchasgreetingcustomers,scanningitems,andbaggingpurchases.strongcommunicationskillsandteamwork3.Salesassociatestypicallyhelpcustomersfindproductsandkeepdisplaysorganized.alsocheckprices,answerphones,andhelpcustomersinfittingroom.befriendly,knowledgeable,andabletoworkvariousshifts4.stockassociateliftheavyobjectsandperformothermanuallabor.stockingproductsaswellasloadingandunloadingtrucks.5.Managementhiringnewworkers,schedulingshiftsandmeetingsalesexpectations.PreviousexperienceAnswertoquestions:1.12,000locationsacrosstheUnitedStates.2.withlittletonoexperience,sure,theirsalariesarelower3.16yearsold.ItisthesamecaseinChina.4.Applicantsshouldhaveexcellentcommunicationskills,pleasantpersonalities,andtheabilitytoworkflexibleschedules.5.Theyareresponsibleforansweringcustomerquestionsanddirectingthemthroughoutstores.6.Cashiersperformnumeroustaskssuchasgreetingcustomers,scanningitems,andbaggingpurchases.7.Associatesalsocheckprices,answerphones,andhelpcustomersinfittingroom.8.I’mafraidnot,asworkerstypicallymustliftheavyobjectsandperformothermanuallabor.9.Yes,Entry-levelworkerscanbepromotedtomanagersovertime.ListeningWhatdoesyourjobdealwith?4.Fivepeoplefromdifferentcompaniesareattendingaworkshoponpublicspeakingskills.Matchtheirjobtitleswiththeirresponsibilities.Answers1E2C3A4B5D5.Listentothefollowingtapeaboutfiveworkshopparticipantstellingaboutthemselves.Completethecardswiththerightjobtitlesforeachone.(1)Companyname：GoogleInc.Name：IanRogersJobtitle：managementconsultant(2)Companyname：SoapHeavenName：MichelleYongJobtitle：salesrep(3)Companyname：AppleInc.Name：SarahMullenJobtitle：personalassistant(4)Companyname：JohnsonControlsInc.Name：HenryKingJobtitle：qualitymanager(5)Companyname：MicrosoftCorporationName：SuzanneWilkesJobtitle：chieffinancialofficerPractice6Completethefollowingsentenceswiththecorrectverbsorprepositionsandtrytosumupdutiesofdifferentjobslistedhere.Teacherguidesstudentstogetfamiliarwiththesedifferentexpressions.Aftercompletingprepositionpracticehere,studentscantrytoreadandsumuptheresponsibilitiesofcommonjobtitles.Answers(1)for(2)ofscanning,bagging(3)with(4)for(5)for(6)for,maintaining,preparingSkill2IdentifyingcompanyorganizationReadingCompanyorganization1Readthepassagebelowandanswerrelatedquestions.AmazonOrganizationalStructureAnswers1.Amazonorganizationalstructurecanbeclassifiedashierarchical.2.JeffBezosisAmazonCEO.SeniormanagementteamincludingtwoCEOs,threeSeniorVicePresidentsandoneWorldwideController,whoareresponsibleforvariousvitalaspectsofthebusinessreportdirectlytoJeffBezos.3.Accordingtothisrule,meetingsshouldbeheldinteamssmallenoughthatcouldbeallfedwithonlytwopizzas.Amazonorganizationalstructureintegratesmanysmallteamsthatdealwithvariousaspectsofthebusiness.4.Yes,Amazonremainshighlyflexibletoadapttofrequentchangesintheexternalmarketplace.5.ThisismainlyduetovisionaryandefficientleadershipbyAmazonfounderandCEOJeffBezos.Vocabulary2.Matchwords((1)-(8))withtheappropriateexplanationofitsmeaning(a.-h.).Answers(1)b(2)c(3)d(4)e(5)f(6)g(7)h(8)a3.Fillintheblankswiththewordsgivenbelow.(1)beintegrated(2)logistics(3)report(4)vital(5)Internetretailers(6)hierarchical(7)segment(8)acquisition(9)disruptiveinnovationSpeakingDifferentfeaturesofcompanyorganizationalstructure3.Workinpairs.DiscusswithyourpartnertofindoutdifferentfeaturesofAmazon’scompanyorganizationbycomparingwiththatofanothercompany.AnswerDescriptionfortherightchartTheChiefExecutiveOfficerreportstothePresidentandtheBoardofDirectors.Thecompanyisdividedintofivemajordepartments:Production,Marketing,Finance,Research&Development,andPersonnel.TheMarketingDepartmentissubdividedintoMarketResearch,Sales,andAdvertising&Promotions.TheFinanceDepartmentcontainsbo