国家开放大学《管理英语4》期末复习题库

国家开放大学《管理英语4》期末复习题库交际用语（单选题）1-101、Sheisadataanalystinasoftwarecompany.正确选项1.Whatisyouraunt?(V)2、_identifytheproblemsthathavebeenoccurring?–Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.正确选项1.Areyouableto(V)3、-CanIgetyouacupoftea?正确选项1.That’sveryniceofyou(V)4、-CouldIborrowyouriPadforafewhours?Enjoyyourtime.正确选项1.Sure,hereyouare(V)5、-Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?正确选项1.I’dloveto,butI’mbusythisweek(V)6、-DoyouknowwhereIcanrepairmymotorcar?正确选项1.Aroundthestreetcorner(V)7、-DoyoumindifIusevoucherstospendinarestaurant?正确选项1.Notatall.Goahead(V)8、-Don’tworry,Mum.Thedoctorsaiditwasonlyacommoncold.–I’lltellDadthere’snothingserious.正确选项1.Whatarelief(V)9、-Haven’tseenyouforages.Whatareyoubusydoingnow?正确选项1.Iamworkingparttimeinabookstore(V)10、-Howcanyouexplainthelatestsituation?–Iknowitisallmyfault.正确选项1.Sorry(V)交际用语（单选题）11-2011、-Howdidyourmeetinggoyesterday?–_____________________.Itwasreallyfrustratingactually.正确选项1.Notsogood(V)12、-HowwasyourjobinterviewlastMonday?–Sheseemedinterestedinmyworkingexperience,butshedidn’taskforreferences.正确选项1.I’mnotsure(V)13、-IamsorryforwhatIhavesaidtoyou.–正确选项1.Nevermind(V)14、-IhaveatleasthalfanhourexerciseinspeakingEnglisheveryday.–Terrific!正确选项1.Keepitup(V)15、-IthinkIhavemadeagreatmistake.–Idon’tthinkso.正确选项1.It’snotyourfault(V)16、-Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.-.We’vebeenworkinghard,butstillgettingbehind.正确选项1.You’reright(V)17、-Ithinkwe’llhavetotalklater.I’vegottogonow.Greatseeingyou.–正确选项1.Nicemeetingyou(V)18、-Iwantedtotalktoyouabouthowtomotivateourstaffinthebusinessintelligenceteam.–_____________________.正确选项1.That’salsowhatIamconcernedabout(V)19、-I’dlikeawake-upcallat7:00a.m.,please!–Ok,正确选项1.I’llmakesureyougetone(V)20、-I’mgoingtoBeijingforafewdays.正确选项1.Ireallyenvyyou(V)交际用语（单选题）21-3021、-I’mjustgoingtohavetowakeupanhourearlier.–_____________________.正确选项1.Soundslikeagoodplan(V)22、-Ifyoucan’tsaywhatyou’vecometosayatthemeeting,what’sthepoint?-_____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.正确选项1.Icanseethat(V)23、-Isitpossibleforyoutoworkouttheplantonight?-_____________________.正确选项1.Yes,Ithinkso(V)24、-It’saboutasuccessfulbusinessman’smanagementexperience,isn’tit?–_____________________!正确选项1.That’sright(V)25、-Jack,howdoyoucomparetheircompanyandours?–_____________________.正确选项1.Well,it’shardtodothat(V)26、-Over-the-top?Youmean…-_____________________.正确选项1.Well,sometimesyourco-workersfeelthatyouaretooloud(V)27、-Scott,I’dliketohaveyouropinionsaboutmywrittenreport.–_____________________.ButIhaveonesuggestion.正确选项1.Itlooksfinetome(V)28、-Sorryforbeinglate.Ishouldhavecalledyouearlier.-_____________________.I’vejustarrived.正确选项1.That’sallright(V)29、-TheAutoShowintheCityStadiumhasbeencanceled?–Oh,no！_____________________!正确选项1.Whatapity(V)30、-Thetripoughtnottotakemorethananhour.-_____________________.Itisatleasttwohours.正确选项1.Youmustbejoking(V)交际用语（单选题）31-4031、-Thisisareallylivelyparty.Thereisagreatatmosphere,isn’tthere?–_____________________.Thehostsknowhowtohostaparty.正确选项1.Yes,indeed(V)32、-Thismathematicalproblemistoodifficultformetosolveontime.Couldyoupleasehelpme?–_____________________.正确选项1.Sure,I’llgiveyouahand(V)33、-Willyougoonapicnicwithustomorrow？-_____________________.正确选项1.Sorry,IhaveanappointmentwithDr.Brown(V)34、-WillyouhelpmearrangeameetingwithMr.Brown,please?-_____________________.Ihavetofinishmyprojectrightnow.正确选项1.Sorry,Ican’t(V)35、-Wow!Thisisafantasticproject!I’veneverknownyou’resocreative.-_____________________.正确选项1.Thanksforyourcompliments(V)36-Youhavetobelieveinyourself.Nooneelsewill,ifyoudon’t.–_____________________.Confidenceisreallyimportant.正确选项1.Icouldn’tagreemore(V)37、-You’dbetternotpushyourselftoohard.Youcanasktheteamandlisten.-_____________________.正确选项1.Youareright(V)38、-Yourshoesgowellwithyourdress.–_____________________.正确选项1.Thanksforyourcompliment(V)39、-_____________________？–I’dliketohavethisfilmdeveloped.正确选项1.MayIhelpyou(V)40、-Thisprojectistoobigformetofinishontime.-_____________________.正确选项1.I’llgiveyouahand(V)词汇与结构（单选题）1-201、______withEnglish,Chineseisgenerallybelievedtobemoredifficulttolearn.正确选项1.Compared(V)2、Anemployeemayexpresstheirdifferentunderstandingand,atthesametime,awillingnessto________anyconstructivesuggestions.正确选项1.complywith(V)3、______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.正确选项1.Dueto(V)4、______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.正确选项1.Notonlydo(V)5、______onthehilltop,youcouldenjoythesceneryofthecitybathedinthesun.正确选项1.Standing(V)6、______theinversehappens,therewillbeasurplusofstocksandoverstaffing.正确选项1.If(V)7、______thejob,employersdon’twanttohirepeoplewhoaredifficulttogetalongwith.正确选项1.Regardlessof(V)8、_______youdon’tcompletetasks,youwon’tgetpromoted.正确选项1.If(V)9、________fosteracreativeculture,itisimportanttofindtherightemployeesduringtherecruitmentprocessandbringthemintothecompany.正确选项1.Inorderto(V)10、________theday,ifhisemployeeshavetobeforcedtousetheapp,howcanheexpectconsumerstowanttowillinglypaytouseit?正确选项1.Attheendof(V)11、__________hewasexhausted,hekeptonworking.正确选项1.Although(V)12、Afacilityenablingparticipantsindistantlocationsto_____aconferenceelectronically.正确选项1.takepartin(V)13、Afterdaysofinvestigation,thepolicewere____reality.正确选项1.approaching(V)14、All_____glittersarenotgold.正确选项1.that(V)15、Allofthetablesandchairs____________away.正确选项1.hadbeenstored(V)16、Allthe_____guestsareseatedinthefrontrow.正确选项1.distinguished(V)17、Alongthedustyroad______agroupoftourists.正确选项1.came(V)18、Althoughwecan’tcompeteintermsofsize,I_____believeweholdanadvantageintermsofdedicationtocustomerservice.正确选项1.do(V)19、Anagreementwasreachedonthe_____ofmutualrespectandmutualinterest.正确选项1.basis(V)20、Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker’sday.正确选项1.lightup(V)词汇与结构（单选题）21-4021、Aneffectiveleadersetsthetonefortheteam,encouragesapositiveworkplaceculture,andisableto________culturalchange.正确选项1.bringabout(V)22、AsIseeit,youshouldmanage—coordinate—theprojectand______theteamsneededtocompleteitsuccessfully.正确选项1.bringtogether(V)23、Atarough________,wewilltakeanotherfourweekstofinishthisplan.正确选项1.estimate(V)24、AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.正确选项1.morelikely(V)25、Bytheendoftheyear,thesalesplanforthenextyear______.正确选项1.willhavebeenmade(V)26、Companiesofferpromotionswithouthavinganadequateplaninplacefor____withvolume.正确选项1.dealing(V)27、Concentrateonbeing_______andreal.正确选项1.distinct(V)28、Controllinginvolves______achievementagainstestablishedobjectivesandgoals.正确选项1.measuring(V)29、Don’tbeintimidatedbythebadperformancereviewandwanttoquitthejob;______,learnfromit.正确选项1.instead(V)30、Eachemployee,__________his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.正确选项1.regardlessof(V)31、Employeeshave________toallcompanyinformation,addingasenseoftrust,andemployeesandleadersworktogethertosolveproblems.正确选项1.access(V)32、EveryemployeeatGooglehastheopportunityto_________20%ofhisorherworkingtimeonaprojecttheychoose.正确选项1.spend(V)33、EverytimeItriedtosaysomething,hewould______tosomethingelse.正确选项1.moveon(V)34、Goodwork________goodpay.正确选项1.deserves(V)35、GoogledoesjustthatbyhostingemployeeforumseveryFriday,________theydiscussthe20most-askedquestions.正确选项1.where(V)36、Greatchanges________incompaniesintheU.S.andabroadbecauseofglobalization.正确选项1.havetakenplace(V)37、Greateremployeesatisfaction________higherperformance.正确选项1.contributesto(V)38、Herefusesto________hisdefeat.正确选项1.acknowledge(V)39、Howdoweexpecttocompetewithacompanythathassuchahuge______andhugeresources?正确选项1.reputation(V)40、Howdoyougetyourmembersto______asateam?正确选项1.pulltogether(V)词汇与结构（单选题）41-6041、Ihavebeenveryluckytohavehad______managersduringmycareersofar.正确选项1.terrific(V)42、Ihavenoidea______youmean.正确选项1.what(V)43、Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.正确选项1.outsideofthebox(V)44、Ithinkabigpartofitis______weknowhowtohavefunonthejob.正确选项1.that(V)45、Ithinktheprimary________factoristhere’sbeensomuchabsencelately.正确选项1.contributing(V)46、Iwouldrecommendthatyou________onfollowingthroughwithprojects.正确选项1.work(V)47、I’dliketoknow_____theforcesforchangecomefrom.正确选项1.where(V)48、Ifit______uptome,I’dloveforeveryonetocomeinatnoon.正确选项1.were(V)49、Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown.Whichofthefollowingwordscanreplacetheaboveunderlinedword?正确选项1.jointly(V)50、Ifyoucouldhavean_____supplyofanyfood,whatwouldyouliketohave?正确选项1.endless(V)51、Incompetitivemarkets,leadersareunderincreased________tomaintainapositiveworkculture.正确选项1.pressure(V)52、Inhighschool,Iamequallycomfortable______asamemberofateamandindependently.正确选项1.working(V)53、Ineffectivecommunicationcanbe______.正确选项1.disastrous(V)54、Itisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.正确选项1.that(V)55、It’saboutasuccessfulbusinessman’smanagementexperience,______?正确选项1.isn’tit(V)56、It’saboutmynewroleasprojectcoordinatorthatI’m______.正确选项1.takingon(V)57、Keepa_____attitudeanddon’tletyourselfdrowninuncertainty.正确选项1.positive(V)58、Leaders,Welchsuggested,are_____thosewhoachieveresults_____thosewhosharethevaluesofthecompany.正确选项1.notonly,butalso(V)59、Learningnewthingshasalwaysbeenagreat______forme.正确选项1.motivator(V)60、Lindawalkedatthehead,________byhercolleagues.正确选项1.followed(V)词汇与结构（单选题）61-8061、Makethepictureas_____asyoucan.正确选项1.clear(V)62、Menandwomenintheteamareinterestedindifferentthings,weshouldavoid________themsomethingtheydon’twant.正确选项1.giving(V)63、Middlemanagersdirectly______topmanagement.正确选项1.liedto(V)64、Myleathershoescostme________thelastpairsIbought.正确选项1.threetimesasmuchas(V)65、PayPalCEODavidMarcuswroteacriticallettertohisemployees______themfornotusingPayPalproducts.正确选项1.blaming(V)66、Please______yourhandifyouhaveanyquestionatall.正确选项1.raise(V)67、Pleaseaskthesolicitorwhathis________wouldbetotakethecasetocourt.正确选项1.fee(V)68、Providetraininginsystematicmethodssotheteam______itsenergy______theproject.正确选项1.expend…on(V)69、Redundancyhappenswhenemployeesneedto_____theirworkforce.Andasaresult,someonegetsdismissedfromwork.正确选项1.reduce(V)70、Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.正确选项1.dealing(V)71、Saywhatyoumeanin____fewwords____possible.正确选项1.as…as…(V)72、Self-esteemneedsmightincludethe______fromaworkplace.正确选项1.rewards(V)73、Sheisveryadaptiveandsoon______tothecampuslife.正确选项1.adapted(V)74、Someemployeesareputtingupresistanceforfearofareductioninbenefitsorbeing_____.正确选项1.laidoff(V)75、Sometimes,membersofteams_____obstaclesbyfocusingonsolelytheirownpursuitsandgoals.正确选项1.create(V)76、Teammembersare______asuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.正确选项1.viewed(V)77、ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy’srestaurant.正确选项1.those(V)78、Thedirectorsaystome,“____arguewithcustomers.”正确选项1.Don’t(V)79、TheHumanResourceManagingDepartmentatHondais____specificinstructionsonhowtoemploythebestpossibleworkers.正确选项1.given(V)80、Thekeytosuccessfulimplementationisclearly_____thestrategytothewholecompany.正确选项1.communicating(V)词汇与结构（单选题）81-10081、Theleader______atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherstaff.正确选项1.excels(V)82、Themajorityoftheseteamchallenges______anywhere.正确选项1.canbedelivered(V)83、Themeaningof“communication”goesalot_____thanpeopleoftenthink.正确选项1.deeper(V)84、Themostimportantthingistoclarify_____youwanttosay.正确选项1.what(V)85、Thereason_____hewasabsentfromclassyesterdaywasthathewasillandhospitalized.正确选项1.why(V)86、Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.正确选项1.indicate(V)87、Thescientistsarestill_____inventingnewmethodsofreachingouterspace.正确选项1.workingon(V)88、Theteamcreatesanenvironment______peoplearecomfortableincommunicating,advocatingpositions,andtakingaction.正确选项1.inwhich(V)89、Thetotalbudgethasbeen______forthisproject.正确选项1.allocated(V)90、Theworkmenwantto________thenumberofworkinghoursandtoincreasepay.正确选项1.decrease(V)91、Theworldlargestsearchenginecompanyprovidesafreesearchservice________userscangetrelevantresultsinaninstant.正确选项1.withwhich(V)92、Theireconomyisexport______.正确选项1.oriented(V)93、Thereisnodenyingthefact_____heisthebeststudentintheclass.正确选项1.that(V)94、Theydependoneachothertosurvive.Inotherwords,theyare_____forsurvival.正确选项1.interdependent(V)95、Theydependoneachothertosurvive.Inotherwords,theyare________forsurvival.正确选项1.interdependent(V)96、Theyhavecometotheconclusion________thiswinterwillbeevencolderthanbefore.正确选项1.that(V)97、Thisistheman______Isawlastnight.正确选项1.whom(V)98、Tobe________,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.正确选项1.effective(V)99、Tobuildthereservoir（水库），thousandsofpeoplehavetobe_______.正确选项1.relocated(V)100、Toreducethe_____lossduringthechange,wemustmakesurewehavethenecessaryskills.正确选项1.productivity(V)词汇与结构（单选题）101-120101、Untilastrategicplanis___________,ithasnorealvalue.正确选项1.putintoeffect(V)102、We________withachievement.正确选项1.areobsessed(V)103、Weneed________communicationskills:listencarefully,thinkbeforeyouspeakandmanageconflictsdiplomatically.正确选项1.outstanding(V)104、We’veaskedthestanddesignersweusedbeforeto____upwithsomedesignsforus.正确选项1.come(V)105、Whatcanwe_____him?正确选项1.expectfrom(V)106、Whatyouneedtodoistokeepthingsshortandsweet,justthe______.正确选项1.highlights(V)107、Whenastrategyisnotunderstoodorembraced,itusually_______misunderstandingandunevencommitmentstoimplementation.正确选项1.resultsin(V)108、Whenpeoplearesurroundedby______communicationandencouragement,theycanfindthecouragetotry,fail,redo,andtryagain.正确选项1.constant(V)109、WhenthemessagefinallyreachedtheCommandCenter,it__________“mutated”tobecome—“Sendthreeandfour-pence,we’regoingtoadance.”正确选项1.had(V)110、Whilemodestfearmightbehealthyformotivation,______itcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.正确选项1.abusing(V)111、Withthe_____ofChina’seconomicreforms,thereisgreatercooperationandinterdependencebetweentheprivateandthepublicsector.正确选项1.deepening(V)112、Withouthisassistance,I________theresearchlastmonth.正确选项1.wouldnothavecompleted(V)113、You_____buildteamworkby“retreating”asagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.正确选项1.willnot(V)114、You_____________anideaforthefundayoutactivities,andI’lllookintothepayrewards.正确选项1.comeupwith(V)阅读理解（单选题）1Ateamofabout35employeeshadcometogetherforateam-buildingevent.Theywereayoung,brightandenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldn’tsharein省略…1、Abouthowmanyteammemberswereoutofthesecondroundoftheactivity?正确选项1.5.(V)2、Whatwastheeventgoingtoteachtheseemployees?正确选项1.Cooperatingwithothermembersismoreefficientwhentheyareworkingtogether.(V)3、Whatwasthepurposeofholdingthisteam-buildingevent?正确选项1.Makingtheteammembersknowhowtocooperatewitheachother.(V)4、Wherewastheeventheld?正确选项1.Inarestaurant.(V)5、Whichstatementbelowiscorrectabouttheevent?正确选项1.Inthethirdround,everybodyhadtheirownballoonwithin2minutes.(V)阅读理解（单选题）2FiveBasicFunctionsthatMakeuptheManagementProcessIn1916,aFrenchcoalminedirectornamedHenriFayolwroteabookentitledAdministrationIndustrielleetGenerale.Today,ma省略…1、WhatdoesControllinginmanagementmean?正确选项1.Controllingprocess.(V)2、WhatdoesLeadingrequiremanagerstodo?正确选项1.Influenceemployees.(V)3、WhichofthefollowingchoiceisinvolvedinPlanning?正确选项1.Formulatingobjectivesforacompanyanddecidingstepstoreachobjectives.(V)4、WhichofthefollowingisthefeatureoftheStaffingfunction?正确选项1.Itisacontinuousactivityanditrequiresefficiency.(V)5、Whichofthefollowingstatementsexplainsorganizinginmanagementprocess?正确选项1.Bringingresourcestogethertoachieveobjectives.(V)阅读理解（单选题）3HowtoAdapttoChangeintheWorkplaceIfthere’sonewordthatcapturestheessenceofwhatisoccurringintheworldtoday,it’s“change.”Downsizing,reorganizing,andcuttingcosts,areno省略…1、Howmanysuggestionsdoestheauthorputforward?正确选项1.6.(V)2、WhatcouldweknowaboutRobinSharmafromthepassage?正确选项1.Heisanexpertonleadershipandpersonalsuccess.(V)3、Whatdoesthephrase“Noindustryisexempt”meaninParagraph1?正确选项1.Noindustryisanexception.(V)4、What’sthepurposewhenenterprisescarryoutdownsizing,reorganizing,andcuttingcosts?正确选项1.Tosurvive.(V)5、Whichofthefollowingquestionsareoftendiscussedamongscholars?正确选项1.Whatcanworkersdotogetthroughchange?(V)阅读理解（单选题）4HowtoHandleaBadPerformanceReviewGettingabadperformancereviewcanmakeyoufeelangry,unappreciated,defeated,andhopeless.Butit’snottheendoftheworld.Rememberthattheway省略…1、Howdoyouimproveabadperformancereview?正确选项1.Understandtheestablishedperformancestandards.(V)2、Whatshouldyoudoafteryouaregivenabadperformancereview?正确选项1.Learnfromthereview.(V)3、Whatshouldyoudoifyoudisagreewiththebadperformancereview?正确选项1.Makeawrittenstatementonyourownbehalfifitisallowed.(V)4、Whatshouldyoudowhenyouaregivenabadperformancereview?正确选项1.Staycalmandlistencarefully.(V)5、Whyshouldweunderstandthecauseofabadperformancereview?正确选项1.Becauseitencouragesandmotivatestheworkertodobetter.(V)阅读理解（单选题）5OrganizationalCultureandItsFunctionsJustasindividualshavepersonalities,so,too,doorganizations.Individualshaverelativelyenduringandstabletraitsthathelpuspredicttheiratt省略…1、Howmanycharacteristicsdoesanorganization’scultureprimarilycontain?正确选项1.7.(V)2、Howmanyfunctionsdoesthecultureperformwithinanorganization?正确选项1.5.(V)3、Whatdoestheword“fit”inthelastparagraphmean?正确选项1.Match.(V)4、Whatisthefirstfunctionoforganizationalculture?正确选项1.Todistinguishoneorganizationfromanother.(V)5、Whatisthethirdfunctionoforganizationalculture?正确选项1.Tohelpmakeemployeesmorecommittedtotheorganization.(V)阅读理解（单选题）6Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemess省略…1、Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?正确选项1.Inadequatecommunicationbetweendepartments.(V)2、InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?正确选项1.Conceiving.(V)3、Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?正确选项1.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.(V)4、WhatisChinesewhispers?正确选项1.Agametopassmessagesaroundinawhisper.(V)5、Whendoes“allocativesuccess”happen?正确选项1.Therightinformationgoestotherightplace.(V)阅读理解（单选题）7WorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,y省略…1、HowwouldyoudescribeGoogle?正确选项1.Largeglobalenterprises.(V)2、Whatcanwelearnfromthispassage?正确选项1.Googleemployeeshavethechancetogetawayfrommundaneerrands.(V)3、WhatisGoogle’ssecrettosuccess?正确选项1.Valuingthehappinessofitsemployeesaswellasinnovatinggoodproducts.(V)4、WhichofthefollowingbelongstothemethodsthatGooglemotivatesitsemployees?正确选项1.Offeringentertainingequipmentintheworkplace.(V)5、WhofoundedGoogle?正确选项1.LarryPageandSergeyBrin.(V)阅读理解（判断题）1Astrategicplanisnottheendgoalofthestrategicplanningprocess–itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.省略…1、Thefinalgoalofthestrategicplanningprocessisastrategicplan.正确选项1.F(V)2、Agoodstrategyislikelytofallapartwithouttheinputandfeedbackofthepeopleresponsibleforexecutingthestrategy.正确选项1.T(V)3、Astrategicplanisvaluableifitisexecuted.正确选项1.T(V)4、Leadership’sideadeterminesall.正确选项1.F(V)5、Therearefourkeystosuccessfulimplementation.正确选项1.F(V)阅读理解（判断题）2CommunicationFailureCommunicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischainca省略…1、Communicationchaindoesnotinvolveconfirmationofreceivingmessages.正确选项1.F(V)2、Humanfailurehappenswhentwodepartmentsdonotcommunicateeffectively.正确选项1.T(V)3、Ifdemandisdecreasing,allocativecommunicationfailurewillresultinoverstockingandunderstaffing.正确选项1.F(V)4、Increasingcustomercomplaintsisoneofthesymptomsofexecutivefailure.正确选项1.T(V)5、Thecommunicationchainiscompletelydifferentindailylifeasinabusiness.正确选项1.F(V)阅读理解（判断题）3CreateaPositiveWorkplaceCultureIncompetitivemarkets,leadersareunderincreasedpressuretomaintainapositiveworkculture.Apositiveworkculturecultivatesgreateremployeesatisfa省略…1、Apositiveworkculturewillgiveworkersmoresatisfaction.正确选项1.T(V)2、Incompetitivemarkets,leadersareundermoreandmorepressuretokeepapositiveworkculture.正确选项1.T(V)3、Positivecultureshavealottodowithleadershipvisionandvalues.正确选项1.T(V)4、Positiveworkculturecanbebuiltinashortperiodoftime.正确选项1.F(V)5、Thedirectionandactionsofthebusinessmustdifferfromthecorevaluesoftheemployees,sothatworkplaceculturecanbepositive.正确选项1.F(V)阅读理解（判断题）4It’simportantforaCEOtobepassionateandenthusiastic,butthere’salineofprofessionalismthatmustalwaysbemaintained.AccordingtoareportfromthetechnologywebsiteVentu省略…1、“Aone-sidednote”referstotherootofPayPal’sproblem.正确选项1.F(V)2、ACEOonlyneedstobepassionateandenthusiastic.正确选项1.F(V)3、Goodexecutivesneedtogivefeedbackimmediatelywhentheyarelisteningtothestaff.正确选项1.F(V)4、ItisnotprofessionalthatPayPalCEOblameshisemployeesfornotusingPayPalorforgettingPayPalpasswords.正确选项1.T(V)5、Whenfacedwithinternalproblems,goodexecutivesfindtherootofaproblemintheirexecutiveteamfirst.正确选项1.T(V)阅读理解（判断题）5It’snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon’tcommunicateinac省略…1、Communicatingsincerelyisalwaysthebest.正确选项1.√(V)2、Communicationandleadershipdon’talwaysgohandinhand.正确选项1.×(V)3、Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.正确选项1.√(V)4、Thesay-dogaphappenswhenpeoplemisunderstandtheirleader’sintention.正确选项1.×(V)5、Usingtechnicaljargonmakesaleaderconvincing.正确选项1.×(V)阅读理解（判断题）6JackWelchLeadingOrganizationalChangeatGEWhenJackWelch,theChairmanandCEOatGeneralElectric(GE)retiredin2001,hecouldlookbackataverysuccessfulcareer.HebecameCEOin省略…1、JackWelchretiredattheageof65.正确选项1.√(V)2、IfthebusinesscouldnotmeetWelch’schangerequirements,itsmanagerhad3choices.正确选项1.√(V)3、JackWelchinsistedthateachofthebusinessesshouldbeatleasttop5intheirrespectivearea.正确选项1.×(V)4、TherestructuringwentbeforechangingtheorganizationalcultureandthemanagerialstylesofGE’smanagers.正确选项1.√(V)5、TheWorkOutlastedaweek.正确选项1.×(V)阅读理解（判断题）7Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)tha省略…1、MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearli