新编剑桥商务英语(中级)Module-1

UsefullanguagefromModule1

Wordlist

attendflextimenetworkingshiftwork

companyfreelancepart-timesocialising

consultancygroupproducespecialisein

controlinchargeofreporttosuccess

dealwithinvolvedinresponsiblefor

teleworkingdepartmentjob-sharing

runtemping

Expressions

Doyoutwoknoweachotheralready?

Haveyoualwayslivedin...?

Howdoyoudo?

Howdoyouknowhim?

Idealwith...

Ispecialisein...

Iusuallyreportto...

Iworkfor...

I'dliketointroduceyouto...

I'minchargeof...

I'minvolvedin...

I'mresponsiblefor...

Isthatsomethingyoumightbeinterestedin...?

Isthisyourfirsttimeat...?

MayIjoinyou?

Nicetomeetyou...

Pleasetomeetyoutoo.

Sohaveyouenjoyed...?

Wewerebothat(nameofcompany)together.

We'vespokenonthephoneafewtimes.

Wouldyoulikea...?

Yes,itwasveryinteresting.

You'veacolleagueof...,aren'tyou?

Module1.1Waysofworking

Differentwaysofworking

Vocabulary

1Putstudentsintopairsorsmallgroupstodiscusshowtheyworkmosteffectively.

Alternative

Ifyouteachpre-worklearners,writethislistofquestionsontheboardtohelpthemdiscussthepointsmoreeasily:

HowdoyoustudyEnglishmosteffectively?

Byworking...

-atthesametimeeveryday/atdifferenttimesofthe

day?

-earlyinthemorning/lateatnight?

-onyourown/withothers?

-athome/atyourplaceofstudy(schoolorcollege)?

2Studentsmatchthetermstothedefinitions.Ifyouteachstudentswhoareinwork,orperhapsalsoworkpart-time,askifanyofthemarefamiliarwiththesewaysofworking,egaskthem:

Woulditbepossibletoteleworkinyourjob?

Howwouldyoufeelaboutjob-sharing?

Haveyoueversuggestedtoyourbosstheideaofflextime?

Answers

1F2H3A4G5C6I7D8E

Pronunciation

Readthefollowingwordsaloudandaskstudentstounderlinethewordstressorstressedword:

freelance,teleworking,consultancy,flextime.

Afterwards,drillthestudentsandmakesuretheycanpronouncethewordsproperly.Notealsothattwo-partwordslikejob-sharing,shiftwork,part-time,

hot-deskingcarryvirtuallyequalstressinbothwords.

Extension

Asktheclasswhichwaysofworkingtheywouldliketotry.

3Studentsmatchthecommentstothedifferentwaysofworking.

Possibleanswers

Freelance,temping,consultancy:

It'sgreatbecauseI'mmyownbossbutIstillgettoworkwithlotsofdifferentpeople.

Teleworking:

Itcangetabitlonelyattimes.AndImissmycolleaguesandalltheofficegossip.

Job-sharing:

Whenoneofuswantsaweekoff,theotherpersondoesafewextradayssoit'sfairlyflexible.

Shiftwork:

Theonlyproblemissleeping.Yourbodyneverknowsifit'snightorday!

Part-time,teleworking:

Mychildrenareatschoolsoitletsmespendmoretimewiththem.

Temping:

Ilikeitbecauseit'sonlyforacoupleofmonthsandI'msavingmymoneytogoroundtheworld.

Hot-desking:

IwishIhadmyownspace.Ihavetocarryeverythingaroundinmybagandsometimesthere'snowheretosit.

4Putstudentsintogroupstodiscussmoreadvantagesanddisadvantages.Iftimeisshort,giveeachgrouponewayofworking.Collatetheirideasontheboardinatableasshownbelow.

Possibleanswers

PossiblePossible

advantagesdisadvantages

freelanceyouchoosethejobnojobsecurity

teleworkingorganiseyourworkyouneedtobegood

timeatself-organisation

job-sharingmorefreetimeneedtocoordinatewithotherperson

shiftworkgivesyouyourdaystiring

free

part-timemorefreetimelessmoney

tempinglotsofvarietyhardtoprogress

yourcareer

consultancywellpaidnojobsecurity

flexitimegoodforwork-lifenotgoodforpeople

balancewholikeroutine

hot-deskingsavesthecompanydisruptiveto

moneyemployees

Howtojob-share

Reading

5Askstudentstoreadthewholetextbeforetheyputtheheadingswiththecorrectparagraphs.Tellthemthattheywon'tneedtounderstandeverywordtocompletethisreadingtask.

Answers

1Openyourmind2Planfordisaster

3Getorganised4Setyourlimits

5Putpentopaper6Don'tfeelguilty

7Twobecomeone

6Studentscandiscussthesetwoquestionsasaclass.ReferthemtotheExamSuccesstipaboutquestion6.

Extension1

Putstudentsintopairs.StudentAistheemployeeandStudentBistheemployer.TellthemtoimagineStudentAwantstostartjob-sharingwithanothercolleague.Theymusttrytoconvincetheiremployerthatitisagoodideaandmentiontheadvantages.StudentBshouldbeskepticalandmentiondisadvantages.Seta

timelimitofthreeminutesforeachconversation.Thenstudentschangepartnersandswaproles.

Extension2

AfterreadingtheExamSuccesstip,askstudentstothinkofpossiblequestionsinpairsandthenwriteeveryone'sideasontheboard.Finally,youcanaskstudentstoworkinpairs.Onestudentpretendstobeanexaminerandasksomeofthequestions.Theotherstudenttriestoanswerthem.Atthisearlystageofthecourse,focusonthepositiveaspectsoftheirresponsesinyourfeedback.Themainaimisforstudentstobeintroducedtotheideathattheywillhavetobeabletotalkonmanydifferentareasofbusinessintheexam.

Workingfromhome

Listening

1)1.1Youmayneedtoplaytherecordingtwiceforstudentstolistenandtakenotes.

Answers

1Haveatimetableandsticktoit.

2Advantages:

-youspendmoretimewiththechildren

-moreflexibility

-thecompanysavesmoneyonofficespace

-nocommuting

Disadvantages:

-sometimesyouworkintheevening

-youmisspeopleandofficenews.

1.1Listeningscript

I=InterviewerM=Michela

IOK,Michela.Youworkfromhomenow.Canyoutellmeaboutatypicalday?

MSure,IalwaysgetuparoundsevenandthefirstthingIdoisgetthekidsreadyforschool.ItakethemateightthirtyandthenIalwaysstartworkatnine.

IDoyoueverhaveadaywhereyoudecidetohavethemorningoffandstartworklater?

MNo,youcan'tdothat.It'simportantwithhome-workingtohaveatimetableandsticktoit.IfyouendupwatchingTVordoingthecleaningthenitisn'tforyou.SoIhavelunchattwelveandfinishworkattwothirtytogetthechildren.

IWasthatwhyyougaveupyourofficejob?

MYes,Iwantedtospendmoretimewiththechildren.Itgivesmemoreflexibility.SometimesIneedtoworkintheeveningbutusuallyitisn'taproblem.

ISohowlonghaveyoubeendoingthiskindofwork?

MForaboutfiveyears.I'vebeenwiththesamecompanysinceIleftschool,butwiththeInternetandtechnologyit'seasynowtobeathome.

ISoyouremployerdoesn'tmind.

MNo.ItmeansthecompanysavesmoneyonofficespaceandaslongasIgettheworkdone,they'rehappy.SometimesIstillgointoworktomeetclientsandsoon.Forexample,I'mgoinginnearlyeverydaythisweekbecausewehavevisitorsfromanothercompanyandIcan'treallyinvitethemovertomyhouse.Besides,it'snicetogoineverysooften.Iliketoseepeopleandcatchuponthegossipandthenewswithmycolleagues.Imissthatsideofgoingintoworkeveryday.

IIsthereanythingelseyoumiss?

MErmm.No,notreally.AndI'lltellyouwhatIreallydon'tmissandthat'shavingtospendtwohourscommutingonthebusandtraineveryday...

2)1.1Playtherecordagain.Studentscompletethenotes.

Answers

17:00-getup,getthekidsready

8:30-takekidstoschool

9:00-startwork

12:00-havelunch

14:30-finishwork

2She'sbeenwithhercurrentemployersincesheleftschool,butshe'sbeenhome-workingforfiveyears.

3She'sgoingtotheofficeeverydaytomeetvisitors.

Presenttenses

Grammar

3)Studentsmatchthesentencestotheexplanations.Tellthemthatthesentencescomefromthelistening.

Answers

1B2D3A4C

4)Studentsnamethetensesinexercise3.

Answers

1Presentsimple

2Presentperfectcontinuous

3Presentperfectsimple

4Presentcontinuous

Photocopiableactivity1.1

Seepage160

5)ReferstudentstotheGrammarTipandclarifythatstateverbsareusuallyinthesimpleform.Asstudentswritetheverbformsinthetext,referthemtopage128intheGrammarReferenceatthebackoftheStudent'sBook.

Answers

1need2communicate3haveescaped

4havebeenworking5havebeen

6'mworking7answer

Amini-presentation

Speaking

ReferstudentstotheExamSuccesstip.MakesurestudentsrealisethatthetaskissimilartoPartTwooftheSpeakingTest.Thisexercisegivesstudentstheopportunitytobringtogethermanyoftheideasandvocabularylookedatinthemodulesofar.Workinginpairs,eachstudentpreparesamini-presentationbasedonAorB.Referstudentstothepreviousreadingandlisteningfromthismoduletohelpthemprepareideas.Thenstudentsgivetheirpresentationtoeachother.Notethatintheexamthelengthofthesepresentationsisaboutoneminutesoyoucouldsetthisasatimelimit.Makenotesonanyproblemswithvocabularyandgivefeedback.

Youcouldaskanystudentsgivingespeciallygoodpresentationstopresenttotheclass.Thiswillhelptomodelwhatisrequiredfortheexam.

Module1.2MakingContacts

Jobresponsibilities

Vocabulary

1Askstudentstounderlinethecorrectprepositionbeforetheystartspeakinginpairs.

Answers

workfor

responsiblefor

reportto

specialisein

involvedin

dealwith

inchargeof

Alternative

Forpre-workorunemployedstudents,makecopiesofthebusinesscardsonpage161andgiveonetoeachstudent.Theyimaginetheyhavethejobonthecardandmakesentenceswiththeexpressions.

2Thisexerciseencouragesstudentstousethethirdpersonformoftheverbsinexercise1.

Alternative

Pre-worklearnerscandescribepeopleorfriendstheyseeattheirplaceofstudy.

3Studentswithworkexperiencecantelltherestoftheclasstheirresponsetothisquestion.Ifnostudentsformally"network"inyourclass,askstudentswhytheythinknetworkingisimportant.

Possibleanswer

"Networking"istheskillofmakingcontactsandcanhelppeopleprogressintheircareerthroughknowingthe"right"people.Theskillisimportantinareassuchassaleswhereyouneedtodeveloprelationshipwithpotentialcustomers.

Life'sallaboutmakingconnections

Reading

Studentsreadandchoosethebestanswer.Askthemtocomparetheiranswerswithapartner.

Answers

1A2A3C4C5B

6A7B8C9A10C

5Askstudentstounderlinethepartsofthetextwhichtellyouwherepeoplenetworkandthereasonswhy.Thenaskstudentstogivetheiranswersanddiscussthesecondquestionasaclass.

Answer

Peoplenetworkat:

-conferences

-tradefairevents

-coffeebreaks

-formal"networking"events

Thereasonsare:

-tohelppeoplemaximizetheirpotential

-togettoknowotherpeople

-forpeoplewithlittleexperience

Startingaconversation

Listening

61.2Studentslistenandmatchtheconversationstothe

locations.

Answers

1C2A3D4B

1.2Listeningscript

Conversation1

R=RichardW=WomanM=Marek

RHello?

WHello,Richard.I'dliketointroduceyoutoMarek.

ROh,yes.Hello,Marek.Howdoyoudo?Nicetomeetyouatlast.

MHello,Richard.Pleasedtomeetyoutoo.

WOh,doyoutwoknoweachotheralready?

MWell,we'vespokenonthephoneafewtimes.

RButwe'veneveractuallymet.Anyway,takeaseat.Wouldyoubothlikeacoffee?

Conversation2

AWouldyoulikeacoffee?

BOhthanks.

AMilk?

BYes,itwasveryinteresting.Thefirstspeakerwas

particularlygood.

AIsthisyourfirsttimeatoneoftheseevents?

BYes,itis.Andyou?

ANo.I'vebeencomingforyears.ThecompanypaysandifthelocationisgoodthenIcome.IrememberthebestyearwehadwasinMonaco...

Conversation3

M=MarieW=Woman

MMayIjoinyou?

WSure.

MYou'reacolleagueofMartinObach,aren'tyou?

WThat'sright.HeworksinourBarcelonaoffice.Howdoyouknowhim?

MWewerebothatElcotiltogether.Heleftaboutayearbeforeme.

WOh,areyouMandy?

MMarie.

WMarie.That'sright.Sorry,IknewitbeganwithanM.Yes,MartinsaidyouweredoingthiscourseandthatIshouldsayhello...

Conversation4

AWell,thisisnice.

BWell,it'squitesimplebutthefoodisverytraditionalandit'spopularwiththelocals.OnSundaysIoftenbringthefamilyhere.

AThat'snice.Howmanychildrendoyouhave?

BTwo.Twins.Aboyandagirl.They'vejuststartedschool.

AWow.Twins.

BAndyou?

ANo,notyet.AndhaveyoualwayslivedinLille?

BYes,mostofmylife.IworkedinParisforawhileandinyourcountry,ofcourse.Butallmyrelativesarehere.Whataboutyourfamily?

AOh,they'respreadout.IseemyparentsfromtimetotimebutmysisterlivesinNorwaywithherhusbandsowedon'tgettogethermuch.Anyway,IknowyourcompanyislookingforapartneronthisThaiproject.

BYes.Isthatsomethingyoumightbeinterestedin...

7/81.2Studentsmatchtheexpressionstotheresponsesandthencheckbylistening.Iftheyfindthefirststagedifficult,theycandothematchingtaskwhiletheylistentotherecording.

Answers

1D2I3C4J5A6E

7K8L9F10G11H

9Studentspracticetheexpressionsandreponsesinacontrolledway.Notethatthestudentwiththebookcloseddoesn'thavetogiveexactlythesameresponseasthoseinthebook.Writeanygoodexamplesofresponsesgeneratedbystudentsontheboardafter-wardstosharewiththerestoftheclass.10Typicallystudentswillsuggesttopicslikeweather,travel,

countries,workandlanguage.However,notethatwithsomecultures,topicssuchaspolitics,religionorfamilymaynotbeappropriate.Ifyouhaveaclasswithstudentsfrommanydifferentculturesorexperienceoftravel,openthisupfordiscussionanddrawonstudents'experiencesofdealingwithdifferentcultures.

Developingaconversation

Speaking

11Beforeyoubegin,givestudentstimetostudytheflowchart.Elicitfromthemthetypeofexpressionstheymightuseateachstageoftheflowchart.Ifpossible,clearspaceintheclassroomforstudentstowalkaroundandsimulatenetworkingwitheachother.Ifthereisn'tspace,studentscouldworkinpairsandfollowtheflowchart.

Photocopiableactivity1.2

Seepage161.

Businesscorrespondence

Writing

ThisfirstwritingsectionprovidesageneraloverviewofdifferentcorrespondenceandwillhelpstudentswithPartOneoftheWritingTestinparticular.

1Givestudentsatimelimitof10minutestoanswerthe

questions.

Answers

1)Theemailandpost-itnotearenotrelatedtoherwork.

2)Thememoandtheletterareformalbecausetheyaregivinginformationandreplyingtoacustomerwithacomplaint.Thelanguageusesquitelongandfixedexpressions.

3)Thememois"internalcommunication"becauseitwassentwithinthecompany.Everyoneinthecompanyreceivedacopyofit.

4)ThememousestheT0/From/Date/Subjectheadings.Itdoesn'trequireanopeningsalutationline(Dear...)orclosingsalutation(Best...Yours...).Memosoftenhaveonlyoneparagraph.

5)Tel./asap/@/RE

2ReferstudentstotheExamSuccesstip.Askthemtocompletethetableusingwordsfromthe

correspondenceinexercise1.Thetablewillgive

studentsaveryusefulreferenceforfurtherwritingduringtheircourse.

Answers

1)Iamwritingto...

2/3)Furthertoourpreviousmeeting/Withregardtoyourletterdated...

4)howabout

5)Iwouldliketoapologisefor

6)I'msorrythat...

7)wearepleasedto

8)Unfortunately

9)Canyou

10)Doyouwantmeto

11)MayIremindyou...

12)Don'tforget

13)welookforwardtoworkingwithyou...

14)Seeyousoon

15)Yourssincerely

3TellstudentsthatthisexerciseistypicalofaquestionfromtheWritingTest.Iftheydothetaskinclass,youcouldputthemintopairstowriteittogether.

Notethatthememosmustbeverysuccincttohaveonly40-50wordsandthattheTo/From/Date/Subjectheadingisnotincludedinthewordcount.Typically,studentswillfindithardtokeepwithinthiswordcountandmaketheirideasshortandsimple.Studentswillfindithelpfultousethememoonpage12asamodel.

Possibleanswer

To:AllStaff

From:(Nameofstudent)

Date:25thJuly

Subject:ParentalLeave

Furthertoourpreviousmeeting,Iampleasedtoconfirmthatparentalleaveforfathershasbeenextendedtothreeweeks.Thenewsystemwillcomeintooperationasfrom25thSeptember.MayIremindyouthatyourmanagerswillrequireonemonth'snotice?

Module1.3SpeakingTest:PartOne

ExamFormat

Readtheopeningdescriptionofthispartoftheexamwiththestudents.ReferstudentstotheExamSuccesstip.

ExamPractice

1Thisexerciselooksatsometypicalmistakesthatstudentsmakeinthefirstpartoftheexam.

Answers

AYes,IthinkEnglish...

B...I'minterestedinmarketing.

CI'mfrom...

DI'dliketowork...

EActually,I'mjustfinishingmydegree...

FForaboutsixyears.

2StudentscompletetheconversationwithcorrectedanswersO-F.

Answers

1O2C3E4B5D6A7F

3Tosetthisup,thestudentplayingthepartofcandidatecanclosetheirbookandanswertheexaminer'squestionsinexercise2intheirownwords.ReferstudentstotheLearningTipwhichsuggeststhatstudentsrecordandself-evaluatetheirperformance.Ifpossible,recordthemintheclassroomandletthemlistenandnoteanycommonerrors.

4IntheopeningpartoftheSpeakingTest,theexaminercanalsoaskgeneralquestionsaboutbusinesstopics.ReferstudentstotheExamSuccesstip.Notethatthesequestionsdon'trelyonspecialistknowledgeandpre-workstudentsshouldbeabletorespondaswellasin-workstudents.Letstudentsreadthetopicsandbrieflydiscusswiththeclasshowdifficulttheywouldfindthesetogiveashortcommenton.Ifanystudentslookconcernedaboutthetopics,pointoutthattheStudent'sBookcoversallofthese(andmore)bothintermsofcontentandlanguage.

51.3Playtheextractfromthespeakingtest.

Answers/Theexaminerasksabout:

-businessinyourhometownorcountry.

-presentandfuturechangesinworkinglife.

1.3Listeningscript

E=ExaminerC=Candidate

EAndwheredoyouliveexactly?

CI'mfromasmalltowninnorthernSwitzerland,butatthemomentI'mstudyingforabusinessdegreesoIliveinZurich.

EWhattypesofbusinessaremostsuccessfulinyourtown?

CEr,well,Isupposethattourismisquiteimportanttotheareaandtherearemanysmallfarms