新编剑桥商务英语高级第三版-第12.2+12.3

12.2SocialEnglish

Conversationstarters

1Matcheachstatementwithashortresponse.

1Hi,howareyou?AHithere,goodtomeetto.

2I’msosorrytobelate.BThankyou,soareyou.

3Hello,youmustbeMrChanningCYes,they’reabigimprovement.

4Phew,it’sfreezingtoday.DVerywell,thanks.Andyou?

5I’mafraidI’mabitpressedforEOh,notatall.I’vebeenlooking

6AndthisisColin,mypartner.FBusyasever,butit’sgoingwell.

7ThankyouforfindingthetimeGOK,thenwe’llgetstraightdown

toseeme.tobusiness.

8Hey,Ilikeyournewpremises.HDon’tworry.It’snotaproblem.

9You’relookingwell.IYes,that’sright.Goodtomeetyou.

10So,hoe’sbusiness?JItis,butatleastit’snotraining.

Smalltalk:shortresponses

2Workwithapartner.Howwouldyourespondtothesequestions?

Writeyourideasincolumn1(Response1).

QuestionResponse1Response2

1Howwasyourtrip?__________________

2Didyoufindourofficeseasily?__________________

3CanIgetyouacoffeebeforewestart?__________________

4Howareyoufixedfortime?___________________

5Sorry,doyoumindifIjusttakethiscall?_________________

6Areyouexpectingittobeagoodyear?_________________

7CanIbeofanyhelpwiththemarketing

sideofthings?__________________

8Wouldyouliketogoforamealthis

evening?__________________

9Wouldyoulikealiftbacktothestation?__________________

3Listeningandnotedowntheresponsesyouheartoeachquestionincolumn2(Response2)

4Workwithyourpartner.Actoutthedialogueagain.Thistimegivetheoppositeresponsetoeachquestion.

Socialsituations

5Yourepresentasupplierofcarheatersfromyourcountry.YouareinterestedinsupplyingyourheaterstoJaguarCarsintheUK.Asafirstmeeting,theyhavearrangedatouroftheirmanufacturingplant,Yourhostistheproductionmanager.

·workwithyourpartner.

·Actoutthesituation,followingthesteps.

VISIORPRODUCTIONMANAGER

IntroduceyourselfandapologizeGreetyourguest.

forbeinglate.Offeracoffeebeforeyoustart.

AskafewquestionsabouttheplantExplaintheprogrammefortheday.

andyourhost’sjob.Checkifit’sOK

THETOUR

Thankyourhostforthetour.Offeryourguestsomelunchata

Thairestaurant.

Explainthatyoudon’tlikespicyfood.Suggestapubinstead.

YouareinterruptedatlunchbyacallAskyourguestsomequestionsabout

onyourmobile.Apologize.His/hercountry.

Youhaveatraintocatch.ThankyouOfferyourguestalifttothestation.

hostforthemeal.

InviteyourhosttovisiteyourfactoryArrangeatimetocalltodiscussthe

nextmonth.nextsteps.

Thankyourhostonceagain.

12.3ReadingTest:PartFiveandPartSix

PartFiveoftheReadingTestconsistsofabusinesstextapproximately250wordslong.Itisagappedtext,withtensinglewordsmissing.Thechoiceofwordtowilleachgapiscompletelyuptoyou.Themissingwordstendtobesmallwordssuchasthis,butnot,as,rather,ect.

PartSixoftheReadingTextisapassage(abusinessletter,shortarticleorpieceofpublicity)of150-200wordscontainingsomeunnecessarywords,Eachlineofthetextyourabilitytoproofreadbusinessdocuments.

Giveyourselftenminutestocompleteeachtask.

ForPartFive,followthesesteps.

·Readtheinstructionstwiceandmakesureyouunderstandthecontextofthepassageandwhatyouarebeingaskedtodo.

·Readthepassagethroughquickly(towminutes)togetthegeneralmeaning.

·Re-readtothefirstgapandlookatthewholesentence.Whatwordsfitsgrammaticallyandinmeaning.

·Iftherightworddoesn’tcomettoyouquicklyandinstinctively,moveontothenextgap.

·Re-readthepassageandfillinanygapsyouhavemissed.

ForPartSix,followthesesteps.

·Readtheinstructionstwiceandmakesureyouunderstandthecontextofthepassageandwhatyouarebeingaskedtodo.

·Readeachsentence,notjusteachline,beforetryingtoidentifyanunnecessaryword.

·Remembernotalllinescontainamistake.

·Attheendreadthetextback,takingaccountofyourcorrections,andmakesureitmakessense.

PartFive-Choosingtherightword

1Lookatthissentence.Thinkofawordthatfitsthegap.

Advanceshavebeenmadenot_____incleanerfuels,butalsoinenergyefficiency.

Theanswerisonlyasinthephrasenotonly...butalso.

2Chooseawordforthesesentences.Explainwhyyouchosethisword.

1Weneedtopersuadepeopletouselessenergy______thanbuildingnewpowerplants.

2Thereis_____greaterawarenessthesedaysofenvironmentalissues.

3_________far,thecompanyhassold20mofthenewdevicesandishopefulthatsooneveryhouseholdwillhaveone.

3Followingtheapproachdescribedonpage124doPracticeTestPartFive.

PARTFIVE

QUESTION1-10

·Readthisarticleaboutbusinessgifts.

·Foreachquestion1-10,writeonewordtofilleachgap.

·Thereisanexampleatthebeginning(0)

Permittedbusinessgifts

Abusinesscourtesyshouldnotbeacceptedifthedonorexpectssomething(0)·······return:hemaybeattemptingtogainanunfairadvantageortoinfluencetheemployee’sjudgment.Employees(1)·········alsoavoidapatternofacceptingfrequentgiftsorbusinesscourtesiesfromthesamepersonsorcompanies.

Employeesmaynotaccepthonorariaandmaynotacceptexpensereimbursementsinexcessof$50fromanynot-for-profitorganizationsupportedbytheCompany(other(2)·········throughtheMatchingGiftProgram).

Examplesofpermittedgiftsandbusinesscourtesies:

·Aballpointpenwithacompanylogowouldsatisfythetestofbeingpromotional(3)········natureandofnominalvalue.Aninscribedgoldwristwatchwouldbeunlikelytobenominalinvalueand,therefor,would(4)········beacceptable.

·Lunchordinnerinvitationstoreasonablypricedestablishments(5)··········bepermittediffurnishedinconnectionwithbonafidebusinessmeetingsorconferencesbut,(6)··········themealorentertainmentislavishorfrequent,itisnotacceptable.

·Acceptingareasonablypricedmeal,golfoutingorsportingeventorentertainmentticketinthelocalarea(7)·······anoccasionalbasismaybereasonable.Regularinvitationsoracceptingatripoutofthelocalareatoattendagolfouting,sportingeventorentertainmenteventisnot.

TheCompany(8)··········paysforwork-relatedtransportation,loadingandexpensesdirectlyoronapro-ratabasisforcombinedworkandpersonaltripconsistentwiththecompany’sexistingtravelandentertainmentpolicy.

Accepting(9)·········offerforanexpensespaidtripforpleasurewithacustomerorsupplieris(10)·····permitted.

PartSix-Identifyingredundantwords

4Findtheunnecessarywordineachsentence.

1Itisconsideredasasocialmistaketodiscussquestionsofmoneytooopenly.

2Ifweansweredtoeverydemandforamorepersonalizedservice,wewouldbelost.

3Hewashappywiththeplanbecauseitgavehimnoflexibility.

4Publicsectorworkers,normallythelowestpaid,theyhavehadbigsalaryrises.

5Whenthecostofsupplieristoohighbecausethemanufacturerisforcedtoraisehisprices.

6Inrecentyearsemployerswhohavebeentakingmoreinterestinrecruitment.

7However,thecompanyhascompletelyreviseditsrangeofproductsinthe1990s.

8Itisimportanttogiveemployeesanadviceonhowbesttoperformtheirrole.

5Usetheselabelstodescribethemistakesinexercise4.

AunnecessaryrelativepronounEunnecessaryarticle

BinappropriatenegativeFunnecessaryauxiliaryverb

CrepeatedsubjectGdoubleconjunction

DunnecessaryadverbHextrapreposition

6Followingtheapproachonpage124doPracticeTestPartSixonpage126.

PARTSIX

QUESTION1-12

·Readthetextbelowaboutcross-culturecommunicationineducation.

·Inmostofthelinesthereisoneextraword.Itiseithergrammaticallyincorrectordoesnotfitinwiththesenseofthetext.Somelines,however,arecorrect.

·Ifalineiscorrect,writecorrectnexttoit.

·Ifthereisanextraword,writetheextrawordnexttoit.

·Therearetwoexampleatthebeginning(0and00).

Communicationintheclassroom

0Everythingthatwhathappensinaschool,andespeciallyintheclassroom.

00involvescommunication,theactofsharinginf