Unit11ConflictandCompromiseTopictalk课件高中英语北师大版选择性

Unit11

Conflict

andCompromiseTopicTalkBytheendoftheperiod,youwillbeableto:1.talkaboutconflictsandcompromise;2.listenforspecificinformationandunderstandphrasesincontext;3.writeashortparagraphaboutusefulwaystoresolveconflictsbetweenfriends.ReadthequoteandtranslateitintoChinese.Whatdoesitmean?Thesoftestthingsintheworldovercomethehardestthingsintheworld.—Laozi天下之至柔，驰骋天下之至坚。Lead-inPairwork:

Doyousometimescomeintoconflictswithyourfriendsorfamilymembers?Howdoyouresolvetheconflicts?▶Findtherealcausesoftheconflicts.▶Haveaface-to-facetalkwiththem.▶Placeyourselfinothers’shoes.▶Apologiseifitisyourfault....ListentoDialogue1.PredictcontentBeforeyoulisten,youcanreadthetextbuilderandtheexercises.Itwillhelpyoutopredictwhatyouwillhear.Predict:What’sthedialogueabout?————————————————————————————————————————Thedialogueisaboutacomplaintmadebyacustomerabouthisaccount.Pre-listeningTask1:Listentothedialogueandthenchoosethebestanswer.1.What’stherelationshipbetweenthetwo?A.Customerandserviceagent.B.Employerandemployee.C.Bankmanagerandclient.2.Whatistheproblemoftheman?A.Hisaccountwasclosed.B.Helosthisaccountmember.C.Therewassomewrongwithhisaccount.3.Howdidthecustomerfeelattheendofthedialogue?A.Angry. B.Grateful. C.Upset.√√√While-listeningTask2:Listentothedialogueagainandcompletewhattheagentsaid.FindingthecausesAgent:Goodafternoon,_________________?Agent:Wouldyoupleasetellme______________?CompromisingAgent:Yes,sir,_____________________________.Agent:Pleasegivemeyouraccountnumber,sir,andI’llinquireandmakesure_________________assoonaspossible.Agent:Right.Wouldyoupleasewaitforafewminutes?Iwill_________________and_______________.Agent:Sorryforkeepingyouwaiting...Ihaveresetyouraccount.It’ll_________________.ApologizingAgent:Iquiteunderstandhowyoufeel,sir.Iapologisefor____________.howmayIhelpyouwhatiswrongIdounderstandwhyyouareupsettheissueisresolvedseewhatIcandochecktheproblembeokayinanhourourpartinitTask3:Whatistherightproceduretoresolveaconflict?FindthecausesMakeanapologyforyourpartMakeacompromiseSpeaking:Trytomakeashortdialoguewithapartneraboutresolvingconflicts.Usethephrasestohelpyou.tokeepsilenttotalktomyfriendstomakeaphonecalltoapologisetosaysorrytorespondwithmoreangertoasksomeoneelseforadvicetonegotiatewithhim/hertoexplainmyideaagainPost-listeningListentoDialogue2.Beforeyoulisten,youcanreadthequestionsandpredictwhatyouwillhear.Predict：What’sthedialogueabout?————————————————————————————————————————ThedialogueisaboutTim’sproblemandsuggestionsofferedbyMrSmith.Pre-listeningTask1:Listentothedialogueandthenchoosethebestanswer.1.WhatistheproblemwithTim?A.Hecan’tconcentrateonhisstudy.B.Heisaddictedtoplayingmobilegames.C.Heisashamedtoadmithismistake.2.WhatdoesMr.SmiththinkofTim’sproblem?A.Ashamed.B.Common.C.Guilty.3.HowmanypiecesofadvicedidMrSmithgivetoTim?TwoB.OneC.Three√√√While-listeningTask2:ListentothedialogueagainandthentickthesuggestionsgivenbyMrSmith.

studyinalibrary

encourageotherstoworkhard

askparentstomonitor

worktwohoursafterschooleveryday

beself-disciplined

setagoalforyourself

playmobilephoneforonlytenminutes√√√√√Task3:Listenandanswerthequestions.1.WhydoesMr.Smithrecommendstudyinginalibrary?Becausethelibraryusuallyhasgoodstudyingatmosphere,whichwillhelphimconcentrateonhiswork.2.WhatdoesMr.SmithsuggestTimdowhenhisparentsaren’tathome?Adoptself-controlandgoalsetti