剑桥商务英语BEC中级听力讲义

BEC中级听力

第一课时

开场白

考试简介：

三部分，30题，30分钟听题，10分钟誉写。

PartOne:填空题：Words,Numbers

PartTwo:搭配题：大意+推测

PartThree:选择题：大意+细节+推测

B:Tom,thereportistoogoodtoyou.

T:Well,IthinkIhadagoodday.

B:Tom,Iwasn'tbomyesterday.

A.赞扬B.怀疑C.没有明确态度

too相当于一个否定词，将后面所跟形容词意思否定。

当too后面跟很表感情的形容词时除外。tooexcited

检查examinecheckinspect

What*syourname?

语音：

听力资料：阅读资料：

theEconomist

www上Fortune

www上be.co.uk

Fortune

Test1

Listening40minutes(including10minutes5transfertime)

PARTONE

Questions1-12

Youwillhearthreetelephoneconversationsormessages.

Writeoneortwowordsoranumberinthenumberedspacesonthenotesorformsbelow.

Afteryouhavelistenedonce,replaceeachrecording.

ConversationOne

(Questions1-4)

Lookattheformbelow.

Youwillhearamanaskingacolleagueforinformationaboutaformeremployee.

PersonnelRecord

NAME:Stephen(1)............................................................

ADDRESS:183SchoolRoad,

Barnfield,BF28TP

DEPAERTMENT:(2)..........................................................................

POSTHELP:(3)(temporary)

MONTHLYSALARY:(4)£...........................................................................

ConversationTwo

(Questions5-8)

Lookatthenotebelow.

Youwillhearamandescribingaproblemwithanorder.

WHILEYOUWEREOUT

Messagefor:StevenKirby

From:MarkJones

Company:(5)............................................................................

Message

Re:Stationaryorder

Problemwiththe(6)..........................................................ordered.

The(7)..................................................need500andheneeds750.

Also(8)..................................................needtoberepositioned.

答案

1JAYE

2CUSTOMERSERVICES

3OFFICEASSISTANT

4457.60

5EUROPEHOLIDAYS

6BUSINESSCARDS

7MARKETINGEXCUTIVES

8COMPANYLOGO

Tapescript

ListeningTest1

ThisistheBusinessEnglishCertificateVantage2,ListeningTest1.

PartOne.Questions1to12.

Youwillhearthreetelephoneconversationsormessages.

Writeoneortwowordsoranumberinthenumberedspacesonthenotesorformsbelow.

Afteryouhavelistenedonce,replaceeachrecording.

ConversationOne.Questions1to4

Lookattheformbelow.

Youwillhearamanaskingacolleagueforinformationaboutaformeremployee.

Youhave15secondstoreadthroughtheform.

[pause]

Nowlisten,andfillinthespaces.

Woman:Personnel...

Man:Hello,it'sTimhere,fromFinance.

Woman:Hi,Tim.

Man:I'vehadaletterfromthetaxofficeaboutastudentwhoworkedherelastsummer-1wonderifyoucouldlookhim

upinyourrecords.

Woman:Sure,what'sthename?

Man:Thesurname'sJaye.FirstnameStephen.

Woman:Howdoeshespellhissurname?

Man:J-A-Y-E.Gotthat?

Woman:Ohyes,hereweare...liveatahundredandeighty-threeSchoolRoad,Bamfield...

Man:Yes,that'stheone.

Woman:AndyousayhewasworkinginFinance?

Man:Uhm,CustomerService,actually.

Woman:Aah-theyhadlotsofstudentsworkingforthemlastsummer.

Man:Well,thetaxpeoplewanttoknowhisexactjobtitle-I'mnotsurewhy.

Woman:Mm,letmesee...Hewasanofficeassistant.

Man:Right,gotthat.Theyalsowanttoknowabouthismonthlyearnings.

Woman:Let'shavealook...fivehundredandthirty-eightpoundsseventyamonth...Oh,sorry,hewasascaleone,so

that'sfourhundredandfifty-sevenpoundssixty.Anythingelse?

Man:That'sfine.Thanks.Tilsendthemtheinformationtoday...

[pause]

Nowlistentotherecordingagain.

[pause]

ConversationTwo.Questions5to8.

Lookatthenotebelow.

Youwillhearamandescribingaproblemwithanorder.

Youhave15secondstoreadthroughthenote.

[pause]

Nowlisten,andfillinthespaces.

Woman:Hello,BlackwellPrinters.JulieDavidsonspeaking.HowmayIhelpyou?

Man:Hello,ThisisMarkJonesfromEuropeHolidays.IwashopingtospeaktoStevenKirbyaboutthestationery

you9reprintingforus.

Woman:I'mafraidSteven'sawayuntilFriday.

Man:Oh-youseeI'mnotveryhappywiththebusinesscardsandIwantedtoseeifIcouldmakeacoupleofchangesto

thepapertoo.

Woman:Wouldyoulikemetopassonamessage?

Man:Yes,please.Thethingis,Fvejustreceivedyourproofs-thecardsthemselvesarefine,butyouseemtohave

misunderstoodthequantities.I'msureIaskedforfivehundredforeachofthemarketingexecutivesandsevenhundred

andfiftyformebutyou'veputeveryonedownforsevenhundredandfifty.

Woman:Right,I'vemademeanoteofthat.Isthereanythingelse?

Man:Yes,wellthisismymistakereally.CouldyouaskSteventomovethecompanylogofurthertotheleft?It'stoo

closetotheaddressatthemoment.Ithinkthat'sallfornow.Thanks.

[pause]

Nowlistentotherecordingagain.

第二课时

INUMBERS

1日期：thefirstofOctober,Octoberthefirst,Octoberfirst

the27thofJulythe18thofJuneSep.the12thSep.the15th

Maythesixteenth

Amsterdam阿姆斯特丹

WeatherReport天气预报

2电话号码：

doublesix-66tripleseven—777fourzeros—0000

650467212455621130778109

3编号：

referencenumber,bookingnumber,cataloguenumber,conferenceroomnumber

数字+字母+符号

字母：GJ,MN,OL,BDTP

SM,SN,SO,SL,

符号：dash-slash/

4数量：

hundred:后有两位数

thousand,million,billion,trillion:t,m,b,tr

点三杠四，从右向左：

英-中：杠四

16t520—1/6520

523t500—52/3500

中-英：点三

18万6000—186,000

背景知识：

proprietor自主经营者proprietorship

partnership合伙

corporation公司company,business,firm

meetingofshareholders股东大会

BoardofDirectors,theBoard董事会

Chairman,Chairperson主席

President总裁，执行董事

CEO首席执行官

CTO首席技术执行官CFO首席财务执行官CIO首席信息执行官

VicePresident副总

SalesExecutive销售主官MarketingExecutive市场主官

Marketing市场

marketresearch,survey,questionnaire,interview

marketsegmentation,targetconsumer,consumerbehaviour,consuminghabits

市场细分消费者行为消费习惯

Sales

products,consumer

potentialconsumer:choice,preference,attitudes,,•

difficultconsumers

pricetag价签

Personnel/HumanResources人事部/人力资源部

recruit,recruitment,take,•,on招聘

Theytookmeonfiveyearsago.五年前他们把我招了进来。

interview面试candidate候选人

threeroundsofinterviews三轮面试

Training&Education

incompanytraining内部培训

outsidetraining外出培训

evaluation,performanceevaluation,score,marks,grade评估，打分，评级

第三课时

fire,dismiss开除

resign,quit,leave,resignation离职

pre-sales,aftersales

CustomerServices客户服务部

interestbecomeinterestedinsth.arouseone'sinterestinsth.

installation组装

Accountancy财会部门记录帐目

accountant会计

Financing财务部Fund-raising集资

financialanalysist财务分析师

companylogo公司标识companyimage公司形象

companyreputation公司名誉good-willspokesperson代言人

ConversationThree

(Questions9-12)

Lookatthenotebelow.

Youwillhearawomancallingaboutthearrangementsforameeting.

TELEPHONEMESSAGE

For:JohnFitzgerald

Nameofcaller:ElizabethParnell

Date:7/12/2002

Time:10.05

Message:ElizabethwillbeintheUSAuntil

nextTuesday,fora(9).......................

Couldyou:

Changethemeetingto(10)..............onWednesday.

Addanitemtotheagenda:the(11)..?

PleasephoneElizabethtodayat(12)

日程schedulediarycheckmydiary

projectschedule项目计划

itinerary行程

agenda议程

item一条内容

答案：

9TRADEFAIR

10AFTERLUNCH

11REVISEDBUDGETS

12HEADOFFICE

postponetillsometime

postponetosometime推迟至!j......

Ithought...but...Imeant,Ihadthought...后面的内容没有实现

Tapescript

ConversationThree.Questions9to12

Lookatthenotebelow.

Youwillhearawomancallingaboutthearrangementsforameeting.

Youhave15secondstoreadthroughthenote.

[pause]

Nowlisten,andfillinthespaces.

Man:Goodmorning.MarketingDepartment.PeterMenziesspeaking.

Woman:Hello.CouldIspeaktoJohnFitzgerald,please?

Man:I'mafraidhe'snotintheofficeatthemoment.

Woman:Well,thisisElizabethParnellcalling.IwantedtotalktoJohnaboutthemeetingnextweek.Yousee,Ionlyget

backonTuesdaynightfromatradefairintheStates.

Man:So,wouldyoulikemetogivehimamessage?

Woman:Yes,couldyouaskhimifwecanpostponeWednesday'smeeting?Tillafterlunch.Thatwouldbeeasier.Iwas

originallygoingtobeattena.m.

Man:OK.Tilaskhimtochangeit.Tilgetbacktoyouwithatime.

Woman:Thanks.Andcouldyoualsoaskhimtoaddanotheritemfordiscussionatthemeeting?Ithoughtweweregoing

totalkabouttherevisedbudgets-butIcan'tseethisontheagenda.

Man:OK.I'dbetteraskhimtocallyou...

Woman:Yes,please.I'matHeadOfficeatthemoment.Canhephonemeheretoday-Iwon'tbebackatmyowndesk

untiltomorrowafternoon.

Man:Right,I'llgivehimthemessage.

Woman:Thanks.

Man:Bye.

Woman:Goodbye.

[pause]

Nowlistentotherecordingagain.

[pause]

ThatistheendofPartOne.Younowhave20secondstocheckyouranswers.

[pause]

PartTwo

SectionTwo

(Questions18-22)

Youwillhearanotherfiverecordings.

Foreachrecording,decidewhatthespeaker'spurposeis.

Writeoneletter(A-H)nexttothenumberoftherecording.

Donotuseanylettermorethanonce.

Afteryouhavelistenedonce,replaytherecordings.

18.........................................................

AAxtomakeacomplainxt

Btodenysomething

....................................................Ctoofferassistance

Dtoaskforadvice

20....................................................

Etoexpressdoubt

Ftoaskforpermission

....................................................Gtoexplainanaction

22Htorecommendanewpolicy

答案：18C19G20H21E22B

Tapescript

SectionTwo.Question18to22.

Youwillhearanotherfiverecordings.

Foreachrecording,decidewhatthespeaker'spurposeis.

Writeoneletter(A-H)nexttothenumberoftherecording.

Donotuseanylettermorethanonce.

Afteryouhavelistenedonce,replaytherecordings.

Youhave15secondstoreadthelistA-H.

[pause]

Nowlisten,anddecidewhateachspeaker'spurposeis.

[pause]

Eighteen

Man:Hello.ThisisGuyCooperfromCentronElectronicshere.Ibelieveyourangforsomeadviceaboutyouralarm

system,whichisn'tfunctioningproperly.ThemessageIgotsaidyouweren'tsureifyouneededsomeonetocomeand

sortitout,orifwecouldadviseyouoverthephone.Wellperhapsyou'dliketogetbacktomeassoonasit'sconvenient

andtellmeexactlywhattheproblemis,andI'llseewhatIcando.

[pause]

Nineteen

Woman:Well,asyousay,Redlonhasbeensupplyingusforyearsbut,quitehonestly,two-thirdsofthecomplaintswe

receiveaboutourproductsareactuallyduetofaultsincomponentswe'vehadfromRedlon.SoItalkedtotheProduction

ManagerandheagreedthatIshouldlookatsomealternatives.FutureWorld'srangeisfineforus,andoneoftheir

customerswhoIspoketorecommendedthemhighly,sothat'swhywe'vechangedtousingthem.

[pause]

Twenty

Woman:Thecompetition'sgettingtougher,andyouknowwe'vefacingseriousproblems.Weneedtoseemorebenefit

fromtheundeniablyhardworkwe'reputtingin,andthismeanssayingnotojobswhicharen'tprofitable.Itwouldbe

muchmorebeneficialtoputalloureffortsintowinninghigher-margincontracts.SothewayIfeelyoucanhelpmostis

byidentifyingthetypesofcontractswhichbringintheincomeweneedinordertoensureourfuture.

[pause]

Twenty-one

Man:JohnWoodshere,phoningabouttheprojectwediscussedearlier.Couldyougivemearingsothatwecantalk

aboutitabitmore?I'vedoneafewcalculationsandI'mbeginningtowonderwhetherit'sreallyapracticalproposition.

Istillthinktheproject'sgotpotential,buttherearesignificantadditionalcostswhichwehadn'ttakenintoaccount.So

couldyougetbacktomeassoonasyoucan,please?

[pause]

Twenty-two

Woman:Hello,Sallyhere,fromPagwellPaints,returningyourcall.I'mverysorryyouaren'thappywiththelatest

consignmentyou'vehadfromus.It'sratherstrange,becausefollowingyourcomplaintaboutthelastdelivery,wedidin

facttakeactiontochangethespecificationsinthewayyousuggested.Soitisn'tquitefairtosaythatweignoredyour

advice.Iknowit'simportanttoachievetheconsistencythatyourequire,butperhapsyourrecommendationwasn't

exactlywhat'sneeded.

[pause]

Nowlistentotherecordingagain.

[pause]

ThatistheendofPartTwo.

[pause]

PartTwo分析：

1分类：places/addresses/topics/opinions/reasons/purposes/function

2重点：purpose/topics/function

3解题方法：

1)审题，找中心词

2)先听后选

3)注意力分配：首句一方向；末句一信息最多

but,however,so,therefore

although,though,despite,inspiteof

4)注意陷阱:原词

第四课时

PartTwo分析：

4PURPOSE

1)descriptive

a.complaint:make,confirmproductquality产品质量

b.appointment/meeting/invitation:make,confirm时间/事件

change先道歉推迟(postpone)取消(cancel)细节变动

confirm先道谢

c.assistance/permission/advice:askfor,give

上级对下级是give,下级对上级是askfor

d.satisfaction/appreciation/compliment/congratulation

Youdeserveit.是你应得的。/你活该。

e.makeanenquire/askforinformation/order/makeareservation

SectionTwo.Question18to22.

•Youwillhearanotherfiveshortmessages.

•Foreachmessage,decidewhatthespeakerisdoing.

•WriteoneletterA-Hnexttothenumberofthemessage.

•Youwillhearthefivemessagestwice.

Aarrangingameeting

18.___________________________

Bmakinganappointment

19.___________________________

Cofferinganinvitation

20.___________________________

21.___________________________Dcancelinganorder

22.___________________________Emakinganapology

Fmakinganenquiry

Gconfirminganarrangement

SectionTwo.Question18to22.Hmakingacomplaint

Youwillhearanotherfiverecordings.

Foreachrecording,decidewhatthespeaker'spurposeis.

Writeoneletter(A-H)nexttothenumberoftherecording.

Donotuseanylettermorethanonce.

Afteryouhavelistenedonce,replaytherecordings.

Youhave15secondstoreadthelistA-H.

[pause]

Nowlisten,anddecidewhateachspeaker'spurposeis.

ThisisMr.LimfromT.P.Consultants.WearrangedtorentsomecomputersfromyouforatrainingcourseinJuly,but

theywon'tbeneeded.We*verunintosomeproblemswiththetrainingroom.Whenit*ssortedoutwellgetbacktoyou.

Donald,thisisMaryhere.I'mtryingtogettheprojectleaderstogethertodiscussthecurrentdeliverydelays.Pve

provisionallybookedRoomW72forWednesdaymorning.Couldyouphoneroundtoseeifeverybodycanmakeit?

Hello,Iwonderifyoucanhelpme.ThisisBillKennedyon3416577.Iamphoningtoseeifyouhaveanyvacanciesin

yourAccountsDepartment.Ispoketosomeoneattheweekendwhothoughttheremightbethepossibilityofa

temporaryposition.AndI'dliketofindoutmoreaboutit.

Hi,it'sTomLing.YouleftamessageaskingifIcouldattendthedirectors'meetingFridaylunchtime.I'mjustcallingto

letyouknowthatIllbeabletomakeitalthoughImightbeafewminuteslate.I'vegotanappointmentwiththedentist

earlieron,butIhopetobebackintime.

Dave,it'sMaisy.Ifyou'refreeattheweekend,wouldyouliketocomewithustothetheatre.We'dliketotreatyou.We

feelweoweittoyouforallthehelpyou'vegivenusrecently.There*sanewcomedyon.Supposedtobereallygood.

18...arranged...but...

19...getprojectleaderstogether...

20...phoningtoseeif...

21...leftamessage...Fridaylunchtime...

22...wouldewithus...

2重点：purpose/topics/function

2)persuasive

a.recommend/suggest/propose

so…Ithink,,,should,hadbetter,would,haveto***

effective有效的help,work

b.explainso,then,therefore,asaresult,that'swhy,

c.apologize/refuse

d.contradict比较incomparison,however,while,ontheotherhand***

similarly,quitesimilar,likewise

3)neutral

a.doubtthinkeitover,takesth.intoaccount,reconsideration

b.criticize/sarcasm/wammoviecritic影评人

第五课时

SectionTwo

(Questions18-22)

,youwillhearanotherfiveshortpieces.

,Foreachpiece,decidewhatthespeakeristryingtodo.

•Writeoneletter(A-H)nexttothenumberofthepiece.

•Youwillhearthefivepiecestwice.

18.___________________________

Aplaceanorder

19.___________________________Bmakeacomplaint

Cchangeanappointment

20.___________________________

Dgiveawarning

21.___________________________Eexplainadelay

Fthanksomeone

22.___________________________

Gmakeanarrangement

Hrejectanoffer

答案：BGFEC

Tapescripts:

18.ThisisthethirdtimeI'vecalledaboutthis.It'sacompletewasteofmytimeandmystaffstime.Whenweordered

thephotocopierfromyou,youassuredusitwouldbeinstalledbyoneofyourengineersandsetupreadyforuse.

Well,allyourengineerbasicallydidisplugitinandthatwasthat.Andnoweverytimeweswitchiton,wegeta

warningmessage.Butwedon'tknowwhatitmeansbecauseyourmandidn'tevenleaveusacopyofthemanual.

19.Beforewebegin,PvebeenaskedtotellyouthatDrJoneshasbeendelayed.Thatmeanshewon*tmakeitintime

forhispresentationon'DealingwithComplaints*.Unfortunately,thismeanswe*vehadtocancelthesessionand

anyonewhosignedupforitshouldnowchoosebetweentheothertwosessionswhicharerunningthisafternoon.

Thankyou.Andnow1*11handyouovertoKate.

20.I'mjustringingtotellyouaboutthepositivefeedbackwe*vehadonthepresentationyougavetheotherday.I

reallyappreciateyousteppinginlikethatatthelastmoment.Iknowyouwereabitnervous,butI'mverygrateful

youagreedtodoit.Andlookingatthefeedbackforms,itseemstheonlycomplaintwasaboutthesizeoftheroom.

So,welldone!

21.FvecheckedwiththeWarehouseManageranditseemstherewasamix-upwiththetransportdocumentsandyour

orderwassomehowsenttoGatwickinsteadofHeathrow.BythetimethedrivergotbacktoHeathrow,he'dmissed

thenextflightout.Andthentherewasanannouncementcancellingthelastflightduetotechnicalproblems.

Anyway,yourorderwillbeonthefirstplanetomorrow.

22.Hello,David.ThisisTinaWoodhouse.IwasjustcallingtosayI'mactuallybusyonthe15th,soIwon'tbeableto

seeyouinthemorning.Infact,I'llbeoutallthatweek.So,Iwaswondering,ratherthandelayingthingsanylonger,

couldwebringeverythingforwardtothe14th?Ifthat'sOK.foryou,perhapsyoucouldcallme.Myextension's

349.

5FUNCTION

1）人员：securityguard,receptionist,typist,（dictate）,secretary,assistant

badge胸卡

salesperson,shopassistant,consultant,advisor,analyst,researcher

toofussy/picky挑三拣四的

expert,specialist,operator,cleaner,courier（通信员，联络员）

engineer,machinist,technologist,technician

问题：problem,trouble,failure,breakdown,crackdown,outoforder

engineer工程师machinist机械师

technologist技术人员technician技工

tech-support技术支持

trainer,traineesession一次课participant参与者fee费用

seminar（座谈会），presentation,discussion,workshopgroup（分组）

airhostess,stewardess（空中小姐）

checkin,luggage,case,purse,takeoff,land,arrive,board,

windowseat,aisleseat,briefcase（公文包）suitcase（拉杆箱）

住宿：预约reserve/book入住checkin登记表registrationcard

roomdoubleroom/twinroomsuite套房executiveroom行政间

facilitywake-upcall,laundry,courteousbus（礼仪车），airportshuttle,rivertaxi

部门：headquarters,headoffice（总部），subsidiary,branch,office（分公司）

2）设备printer（打E[1机）,photocopier（复E[1机）,fax（传真）

answeringmachine（答录机）,projector投影仪）,scanned扫描仪）

papershredder•（碎Z氏机）,videoplayer,videorecorder

duplicate复印OHP投影仪

6TOPIC

文件

bankstatement银行清算单

bankaccount(银行帐户),currentaccount(活期帐户),depositaccount(定期帐户)

transfer转帐cash现金cheque支票

interestrate利率exchangerate汇率bankholidy银行假日

financialstatement贝才务报表

balancesheet资产负债表assets资产liabilities负债equity权益

currentassets流动资产fixedassets固定资产invisibleassets无形资产

profitandlossaccount损益表incomestatement

revenue收入cost成本expenses开支net/grossincome毛/净收入

expensesclaimform报销申请表reimburse,reimbursement报销

PARTTWO

Questions13-22

SectionOne

(Questions13-17)

Youwillhearfiveshortrecordings.

Foreachrecording,decidewhichtypeofdocumentthespeakeristalkingabout.

Writeoneletter(A-H)nexttothenumberoftherecording.

Donotuseanylettermorethanonce.

Afteryouhavelistenedonce,replaytherecordings.

13.........................................................•.

AAaninvoice

Baprice-list

....................................................Cabankstatement

Dareceipt

15....................................................「

Eacompanycheque

Fabalancesheet

...............................................Gacontract

*.......................................................................................................Hanexpensesclaimform

答案：EBGFA

Tapescripts

PartTwo.Question13to22.

SectionOne.Question13to17.

Youwillhearfiveshortrecordings.

Foreachrecording,decidewhichtypeofdocumentthespeakeristalkingabout.

Writeoneletter(A-H)nexttothenumberoftherecording.

Donotuseanylettermorethanonce.

Afteryouhavelistenedonce,replaytherecordings.

Youhave15secondstoreadthelistA-H.

[pause]

Nowlisten,anddecidewhichtypeofdocumenteachspeakeristalkingabout,

[pause]

Thirteen

Woman:Wellnowonderthebank'sreturneditunpaid.Look,thefiguresdon'tmatchtheamountinwords.Iexpect

someonewasfillingitinintoomuchofahurry.Let'ssee,we'dbetterissueanotheronestraightawaytopayMrsBurton,

becauseit'Hbeanotherthreeweeksifwewaitforthenextcycleofpayments.Herexpensesonthatsalestripwerepretty

high,anditwouldn'tbefairtokeepherwaitingmuchlonger.

[pause]

Fourteen

Man:Someofthesuppliersarealreadyaskingabouttheincreases.I'llcheck,butIseemtorememberfromlastweek's

meetingthatintheendweagreedonthreepercent.Sothatrildoisgodowneachcolumnandcalculatethenew

amounts,andthenitcanbeprintedintimetobeinsertedintothenewbrochures.Canyoucheckthefiguresforme,

though,beforeitgoestotheprinters?

[pause]

Fifteen

Woman:We'vejustreceivedthepaperworkfromyouaboutcleaningourpremises,andIhavetosaythatitdoesn't

reflectwhatweagreedinourconversationlastweek.Foronething,itsaysthatwehavetosupplyoursecuritycode,and

foranotheritspecifiesmonthlypaymentinadvance,andItoldyoubothofthosewereoutofthequestion.I'mafraidI

reallycan'tsignthis.Couldyousendmearevisedone?

[pause]

Sixteen

Man:Ofcourse,thisonlygivesaverygeneralpicture.Butasyoucansee,cashisaparticularlyhealthyarea.That'seven

whenwetakeintoaccountregularoutgoingsonloansandleasingequipment,whichareincludedinthefinaltotals.And

evenmoresignificantly,unpaidorderareactuallyexcludedfromthefinalcalculation.Theserepresentasumof

approximatelythirtythousandpounds.Withthatinmind,wecansaythatthecompany'soverallpositionisstillstrong.

[pause]

Seventeen

Woman:FvejustaskedtheArdenConferenceCentreaboutavailabilityforournexttrainingseminar,andtheysaidthey

stillhaven'tbeenpaidfortheonebeforelast..Tvehadtoaskthemtosendaduplicate!Wereallymustbecareful.Arden

giveusveryfavourableprices,butwehaven?tgotacontractwiththem-Canyoudealwithitstraightawaysowestay

inthei