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Unit3BaggageService民航服务英语Lead-inDiscussion:Inairlineservice,wherecanthearrivalbaggagebeclaimed?Howdoyouhandlethemissingbaggage?Unit3BaggageService民航服务英语KnowledgeBaseWordsandPhrasesbaggage['bæɡɪdʒ]n.行李;辎重luggage['lʌɡɪdʒ]n.<英>行李;<美>皮箱allowance[ə'lauəns]n.零用钱;默许regulation[reɡju'leɪʃn]n.管理;规则infant['ɪnfənt]n.婴儿;初学者calculate['kælkjuleɪt]vt.&vi.计算;估计identificationtag[aɪ'dentɪfɪ'keɪʃəntæɡ]n.标签overweight[əʊvə'weɪt]adj.超重的retractable[rɪ'træktəbl]adj.可收回的;可撤消的distinctive[dɪ'stɪŋktɪv]adj.有特色的,与众不同的formality[fɔ:'mælɪti:]n.礼节;拘谨;正式手续resemble[rɪ'zembl]vt.与……相像,类似于grant[ɡrɑ:nt]v.承认;同意;准许;授予permanent['pз:mənənt]adj.永久(性)的;常务的Unit3BaggageService民航服务英语KeySentencesIwouldliketocheckinmyluggagetoParis,please.我想把我的行李托运到巴黎。Haveyougonethroughalltheformalitiesofcustoms?您已经办理完所有海关手续了吗?Accordingtotheregulations,oninternationalflights,thefreebaggageallowanceforeachpassengeris…根据规定,乘坐国际航班的每位旅客的免费行李额是……Youhave10kgoverweight.您的行李超重10kg。Ican’tcalculateforyouhere.我这里不能给您结算。Dialogue1Setting:Atthecheck-incounter.GS:Hello,mayIhelpyou?
Tom:Hello,IwouldliketocheckinmyluggagetoParis,please.
GS:Ok,haveyougonethroughalltheformalitiesofcustoms?
Tom:Yes,Ihave.Whatisthefreebaggageallowanceforeachpassengertravelingonaninternationalflight?
GS:Accordingtotheregulations,oninternationalflights,thefreebaggageallowanceforeachpassengeris:firstclass,40kg;businessclass,30kg,economyclass,20kg.Nofreebaggageallowanceisgrantedtoinfantspaying10%oftheadult-fee.
Tom:That’smybaggage.Fourpiecesaltogether.
GS:Pleaseputyourbaggageonthescaleonebyone,please.Well,they’re50kgaltogether;youboughtafirstclassseat,soyouhave10kgoverweight.
Tom:HowmuchdoIhavetopayfortheexcessbaggage?
GS:Ican’tcalculateforyouhere.IamafraidyouhavetopayitattheCashieroverthere.Iwillkeepyourboardingpasshere,youcangetitwiththeoverweightreceipt,seeyoulaterthen.
Tom:Ok,seeyou.Dialogue2Setting:handlingtheoversizebaggage.GS:Yourticketandpassport,please.Tom:Hereyouare.GS:Howmanypiecesofbaggagedoyouwanttocheckin?Tom:Ihavetwosuitcases.GS:Thisbigoneisoverthelengthlimit.Tom:WhatshouldIdo?GS:Wouldyouliketosenditasunaccompaniedbaggage?Tom:No,Iwantallthebaggagetotravelwithme.GS:Sorry,thisisourregulation.Tom:OK.Iwillsendit.GS:Thankyouforyourcooperation.Unit3BaggageService民航服务英语Exercise1
Rearrangethesentencestomakeadialogue.Whatseemstobethetrouble,sir?IcheckedintwobagsinSanFranciscoandthere’sonlyonehere.Hereyouare.IjustgotofftheplanefromSanFrancisco.Butmybaggageisnothere.Howmanypiecesofbaggagedidyoucheckin?Thankyou.MayIseeyourticketandyourbaggageidentificationtag,please?Thecorrectorderis_________________________________________Exercise2
Oralpracticing:Lookatthepictureandanswerthequestions.1.Whatcanyouseeinthepicture?2.Whereisthegirl?3.Whatdoesshedo?4.Whatisshedoing?5.Haveyouevertakenaplane?6.Canyoutelltheexperienceaboutbaggageservice?7.Great!Canyougiveothersmorequestions?Unit3BaggageService
PartIIReading
Baggageserviceattheairport
RulesabouttheCarry-onBaggageCarry-onItemsEachfirstclasspassengercancarryontwopiecesofbaggage(eachbaggageisnomorethan5kg);eachpassengerofbusinessclass,premiumeconomyclassoreconomyclasscancarryononebaggage(nomorethan5kg).BaggageSizeEachbaggagementionedabovemaynotexceed115cmwhenitslength,width,andheightistotaled,andthebaggageshouldeasilyfitintotheoverheadbinorthespaceundertheseat.Anyiteminexcessofcarry-onbaggageweight,numberorsizeaslistedabovewillberequiredtobehandledascheckedbaggage.Unit3BaggageServiceCheckedBaggageEachpieceofcheckedbaggagemaynotexceed50kginweightand40*60*100cmindimension.Forournationalroutes,everypieceofcheck-inbaggagecannotexceed50kgandmustbeunderavolumeof40x60x100cm;forinternationalorregionalroutes,everypieceofcheck-inbaggagecannotexceed32kg,andthetotalsumofthethreeedgesofeachpieceshouldnotexceed158cm(or62in).BaggagenotwithinthespecifiedrangecannotbetransportedunlessapprovedbyChinaSouthernAirlinesotherwise.Note:ForAmericanroutes(exceptCanada),everypieceofbaggageover50kgcannotbeaccepted,andthetotalsumofthethreeedgesofeachpieceshouldnotexceed158cm(or62in.).Forthedomesticlegsofinternationaltransportation,restrictionstothebaggage'spackaging,volumeandweightwillbesubjecttoapplicableinternationalroutestandard.Theabovespecificationsofbaggage(includingvolumeandweight)aremaximumlimitsacceptabletoairlinecompanies,butnotthefreebaggageallowance.Passengersmayneedtopayfortheportionsthatareinexcessofthefreebaggageallowance.Unit3BaggageService民航服务英语PartIIReadingExercise1
Answerthequestionsaccordingtothepassage.1.Howmanypiecesofbaggagecanapassengerbringtothecabin?2.Whatistheruleofbaggagesize?3.Howweightshouldeachpieceofcheckedbaggageis?Exercise2
Filltheformaccordingtothepassage.BaggagetypeItemsFirstclassBusinessclassPremiumeconomyclassEconomyclassCarry-onbaggagenumber
size
weight
Checkedbaggagenumber
size
weight
Unit3BaggageService
PartIIIAnnouncements
Announcement1:BaggagelostAnnouncementUnit3BaggageServiceAnnouncement2:BaggageserviceUnit3BaggageService民航服务英语PartIIIAnnouncementsExerciseFindoutthemeaningsandphoneticsymbolsofthesewordsandphrases.
WordMeaningPhoneticsymbolsince
fully
ensure
comfort
suitcase
pullhandle
staff
forfree
Unit3BaggageService民航服务英语PartIVAdditionalKnowledge1.BriefintroductiontoNorthwestAirlinesNorthwestAirlinesCorp.
(oftenabbreviated
NWA)wasamajorUnitedStatesairlinefoundedin1926.Northwestwastheworld'ssixthlargestairlineintermsofdomesticandinternationalscheduledpassengermilesflownandtheU.S.'ssixthlargestairlineintermsofdomesticpassengermilesflown.InadditiontooperatingoneofthelargestdomesticroutenetworksintheU.S.,NorthwestcarriedmorepassengersacrossthePacificOcean(5.1
millionin2004)thananyotherU.S.carrier,andcarriedmoredomesticaircargothananyotherAmericanpassengerairline.NorthwestAirlines'taglinewas"Nowyou'reflyingsmart."Its
frequentflyerprogram
wascalledWorldPerks.Unit3BaggageService民航服务英语2.BriefintroductiontoNewYorkNewYorkwasestablishedin1624.NewYorkistheAmericanfinancialandeconomiccenter,thelargestportcity,andthemostpopulouscity,thelargestcityandlargestportistheUnitedStates,isalsotheworld'sfirstbigcity,locatedinsoutheasternNewYork.Itisthelargestfinancial,commercial,tradeandculturalcenterofUnitedStates.NewYorkiscomposedofManhattan,Bronx,Brooklyn,queensandRichmond5regions.NewYorkistheUnitedStatesthehighestconcentrationofethnicminorityregions.Blackhas1000000above.ThefamousChinatownhas230000Chinese.TherearemanyItaliansandJews.Citylandmarks:StatueofLiberty.ColumbiaUniversityislocatedinAmericanNewYorkcityManhattan,establishedin1754,thethreepresidentoftheUnitedStatesistheschool'sgraduates.ThenewsofPulitzerawardisthehighesthonortheUnitedStatespress.PartIVAdditionalKnowledgeUnit3BaggageService民航服务英语PartIVAdditionalKnowledgeExercise1
Checkthewords.Exercise2
Translatethefollowingsentences.NorthwestCorpabbreviatedfoundeddomesticinadditiontooperateroutecarriernetworkestablishfinancialcommercialtraderegionconcentrationethnicminorityJewslandmarks
纽约建立于1624年。
美国最大的金融、商业、贸易和文化中心。
城市标志:自由女神像。Unit3Baggage
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