投诉英语作文范文

投诉英语作文范文第一篇投诉英语作文范文第一篇DearSir，

Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities.

Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingpartmentturnedbadquickly.Whenwefinallydecidedtotakethetemperatureinit，weweresurprisedtofinditwasaround15℃，farfromthestandardtemperturerangefrom0℃to9℃.

Thisproblemhasaffectedournormallife.Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible?Ihopethatmyproblemwillgetyourkindconsideration.

Yoursfaithfully，

LiMing

投诉英语作文范文第二篇DearManager,

Lastweekend,Iboughtamobilephoneofyourcompany`sontheIfindoutsomeseriousqualityproblemsofthismobilephone.

Firstofall,Ican`tusethisphonetosendshortmessagestomyfamilymembersormyfriends,whatismore,mobilephonedoesn`tringwhenIammakingacall.

Secondly,thistypephonehasbeensoldwhoboughtyourcompany`sphonecan`tfindanywaytoexchangeanewphone.

What`smore,thetypeofyourcompany`sphoneismoreadvancedthanothermobilephone`inChinathereisn`tanysuitablesparepartofmobilephone,wecan`tgetitfixed!

Allinall,itissaidthat_customerFirst_.Soyoumusttryyourbestserveforyouryoushouldsendanewmobilephonetomeinashort`tputoffyouraction,customerswhoboughtyourcompany`sphonesjustlikeme,weareangry!

Yours,

Bumanyi

投诉英语作文范文第三篇Dearmanager,

IwritethislettertoyoutomakesomecomplaintsaboutthecomputerIboughtinyourstoreyesterdayafternoon.There'ssomethingwrongwithit.Thatmakesmeextremelyunhappy.

ThecomputercannotbeproperlyshutdownwhenIgotitbacktotheoffice.WhenIclicktheshutdownbutton,itseemsthatthemachinegivesnoresponse.AndI'msoannoyedwithit.

It'sobviousthatyoudidn'tcarefullyexaminethemachinebeforeyousoldit.Ithinkyourstoreshouldtakefullresponsibilityforsellingmethedefectivemachine.Iinsistthatyougivemeasatisfactoryreply.Idowantyoutogivebackmymoneyassoonaspossible.

Sincerelyyours,

Jack

投诉英语作文范文第四篇Dearboss,

Thankyouforreadingmyletter.

LastSundayismyclassmateMary'swenttoyourrestaurantsoastocelebratedMary'syourrestaurantwasnotgoodthanIcouldn'ttoleratethatrestaurantatservicewasreallybadandthefoodwasmostunbearablewasthehygieneoftherestaurantwashorrible,wefeltverydisgusting.

Wecomplainedaboutthefood,thehygieneandthetheservicetothehisattitudewasveryprideandheignoredwasreallyprovoking!Finally,thewaiterdroveusdarehewas!

AllofuswereveryamdoubtthatwhetherIwouldcometoyourrestaurantornot.

Yours,

Liming

投诉英语作文范文第五篇DearSir:

WithreferencetoourorderNo。W98，the120putersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday，butweregretthat20setswerebadlydamaged。

Thepackagescontainingtheputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion。Weunpackedtheputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking。

Weshallbegladifyouwillreplaceall20setsassoonaspossible。Meanwhile，wehaveputthedamagedputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforpensation。

Yourssincerely，

LiMing

投诉英语作文范文第六篇DearSalesManager,

Thisletterisacomplaintconcerningtheactionsofoneofyoursalespersons.OnTuesday,May5,2012,around2,IwenttoyourstoretolookforaT-shirt.WhenIaskedasalesperson,Ms.Wangforhelpinfindingmysize,sheinformedmethatshewasbusyandIwouldhavetofindonemyself.IexplainedthatthereasonwhyIcametoherwasthatIcouldntfindone.ShethensaidinarudetonethatifIcouldntfindone,itmeantthatthestoredidnthaveit,andthatIneededtolooksomewhereelse.

IfeltthatMsWangwasrude.Ihopethatyouwilllookintothematter:IshopfrequentlyatyourstoreandIlookforwardtoamorepleasurableshoppingexperiencenexttime.

投诉英语作文范文第七篇DearSirorMadam,

I,asadevotedcustomerofyouronlineshop,amwritingthelettertofilemydramaticcomplaintaboutthepoorqualityofyourE-bookandthepoorattitudeofyourserver.

Thedetailedproblemsareasfollows.Tobeginwith,thereissomethingwrongwithscreenoftheE-book,whichhasbeenbrokendeliberatelyorunintentionally.Inaddition,itdoesnotworkoccasionally,whichhamperusingordinarily.Mostimportantly,theproductdoesnotcomplywithyourdescriptionpreviouslybothinstyleandfaculty.Mostimportantly,serversresponseofnotprovidingrefundandexchangeanewonemakesmeoverwhelmedwithoutrage.

Iwouldappreciateitifyoucouldrefundorexchangeanewoneforme.I’mlookingforwardtoyourreplyatyourearliestconvenience.

Yourssincerely

LiMing

投诉英语作文范文第八篇Directions:

Youfoundsomethingwrongwiththetelephonebillyouhavereceivedfromthelocalpostoffice.Youmadeacalltoinquireaboutthis;howeverthepersonwhoansweredthecallwasveryrude.Writealetterofcomplainttothemanagerofthepostoffice,explainingthesituationandgivingyoursuggestionsforimprovement.Yourlettershouldbenolessthan100words.Youdontneedtowritetheaddress.Dontsignyourownnameattheendoftheletter,useDonnainstead.

DearSir,

Iamwritingtoletyouknowthedeplorableattitudeofoneofyourstaffmember.Ireceivedmytelephonebillforthepreviousmonthfromyouandthoughtthereweresomeerrorsincalculation:Ihadbeenoverchargedfortwooverseascalls.

However,whenIcalledyourComplaintsDepartment,thegirlwhoansweredmyphonewasveryrude.Foronethingsheinterruptedmecontinually,foranothersheevensaidthatthefaultwasmyown.Needlesstosay,suchawayofdealingwithcustomersisunacceptable.

Iwouldliketosuggestthatthegirlinquestionshouldbedisciplined,andinstructedontheproperwaytodealwithclients.AndIhopeshecanmakeformalapologytome.

Anearlyresponsewillbeappreciated.

Sincerelyyours,

Donna

投诉英语作文范文第九篇DearEditor,

IamwritingthislettertoreflectsomeproblemsIcameacrossrecentlyand.appealtotheimprovementoftheserviceindustry.

ThisweekendIboughtanEnglish-Chinesedictionaryinabookstorenearmyhomesinceitscoveriselaboratelydesigned.ButwhenIwenthomeandreadcarefully,Ifoundthattheseveralpagesofthedictionaryhavebeencrackedandbefouled.Whatisworse,themisprintsspreadeverywhereinthedictionaryandseriouslyaffectmycomprehension.Sincetherewassuchdamageandmisprinttothedictionary,Iwenttothebookstoretorequireforareplace.Buttomysurprise,thestaffofthebookstoreturndownmyrequestrudelyandevendeniedthepoorqualityofthedictionary.

Itgoeswithoutsayingthattoday'sface-pacedandmarket-orientedeconomycallsformuchhigherstandardforserviceindustry.However,tomyregret,manyofthecommercialsfailtoachievethisstandardandthequalityofthestaffneedstobeimproved.It'sself-evidentthatthepoorqualityofpractitionersintheserviceindustrywillnotonlydeeplydisappointcustomersbutalsohamperthedevelopmentofourcountry'seconomy.Asaresult,Iexpectyournewspapertoappealtotheserviceindustrytoattachmoreimportancetotheserviceimprovement.

Thankyouforyourattention!

Sincerelyyours,

Sam

投诉英语作文范文第十篇8,2003

DearCustomerServiceRepresentative,

Iamwritingtocomp[ainaboutthebaddeliveryserviceofyourcompany.

TheIBMDesktopcomputerweorderedfromyourstoretwoweeksagofinallyarrivedyesterday.Therewerenotanysignsofdamagetothepackingcaseatall,butwhenweopenedit,wefound,muchtooursurprise,thatthebackcoverhadbeencrackedandthescreenhadbeenscratched.

Inviewofthis,Ihavedecidedtomakeaformalcomplaintagainstyourdeliveryservice.Isincerelyhopethatyouwillreplacethiscomputerassoonaspossible.Ifthisisnotpossible,Iwillhavenoalternativebuttoinsistonafullrefund.

Iwouldappreciateanythingyoucandotohelpusinthismatter.

Yourstruly,

(Signature)

投诉英语作文范文第十一篇June8,2016

DearCustomerServiceRepresentative,

Iamwritingtocomp[ainaboutthebaddeliveryserviceofyourcompany.

TheIBMDesktopcomputerweorderedfromyourstoretwoweeksagofinallyarrivedyesterday.Therewerenotanysignsofdamagetothepackingcaseatall,butwhenweopenedit,wefound,muchtooursurprise,thatthebackcoverhadbeencrackedandthescreenhadbeenscratched.

Inviewofthis,Ihavedecidedtomakeaformalcomplaintagainstyourdeliveryservice.Isincerelyhopethatyouwillreplacethiscomputerassoonaspossible.Ifthisisnotpossible,Iwillhavenoalternativebuttoinsistonafullrefund.

Iwouldappreciateanythingyoucandotohelpusinthismatter.

Yourstruly,

(Signature)

投诉英语作文范文第十二篇DearSirorMadam，

IboughtanelectronicdictionaryfromyouronlinestoreonJanuary1st，butIfoundithassomeproblemsafterusingitforashortperiodoftime.

Tobeginwith，thebatteryneedsrechargingafteramere2hoursofmeansthatIneedtocarrymychargerwithmewhenIgooutforaaddition，thebuttonsontheelectronicdictionaryaresosmallthatitisnearlyimpossibletotypeanythingwith，Ifindthistobepletelyunacceptable.

Therefore，Iwouldliketoeitherchangetheelectronicdictionaryforanothermodelthatworkswellorafullhelpisgreatlyappreciated.

Yourssincerely，

ZhangWe

投诉英语作文范文第十三篇DearCustomerServiceRepresentative,

Iamwritingtocomp[ainaboutthebaddeliveryserviceofyourcompany.

TheIBMDesktopcomputerweorderedfromyourstoretwoweeksagofinallyarrivedyesterday.Therewerenotanysignsofdamagetothepackingcaseatall,butwhenweopenedit,wefound,muchtooursurprise,thatthebackcoverhadbeencrackedandthescreenhadbeenscratched.

Inviewofthis,Ihavedecidedtomakeaformalcomplaintagainstyourdeliveryservice.Isincerelyhopethatyouwillreplacethiscomputerassoonaspossible.Ifthisisnotpossible,Iwillhavenoalternativebuttoinsistonafullrefund.

Iwouldappreciateanythingyoucandotohelpusinthismatter.

Yourstruly,

(Signature)

英文投诉信12-19

投诉英语作文范文第十四篇ToWhomItMayConcern，

①IamwritingtoplainaboutthepoorserviceofyourIreceivedwhen.

②Thecausesformydissatisfactionlieuponthreepointsasfollows:

1)_____(抱怨资料的一个方面);

2)_____（抱怨资料的另一方面);

3)(抱怨资料的第三个方面).

③Underthesecircumstances，Ifinditdifficultto(客观的评论).

④Iamsurethatyouareabletothoroughlyunderstandmydiscontent，whichyouareboundtoreplacewithasatisfactorysolution.

⑤Iwouldbegratefulifyoucould_____(表达本人的愿望)assoonaspossible.

Yourssincerely，

LiMing

投诉英语作文范文第十五篇WhenIwanttocomplainaboutdefectiveproductsorpoorservice,Iprefertofileacomplaintinwriting.IfI'mreallydissatisfiedwiththewayI'mbeingtreated,Icanorganizemyargumentinalogicalway,andIwanttostatemyreasonsclearly.Idon'twanttohaveanyconfusionaboutwhyIcomplain.

Iliketolistmycomplaintsandthenlistexamplesofsupport,whichisthebestwaytomakesureeveryoneknowswhatI'msaying.Writingdownmycomplaintalsoensuresthatifyoufeelthatyou'vebeentreatedbadly,itdoesn'tseemtooemotionalortakesadvantageofit,andit'seasytoloseyourtemper.Althoughit'sasurewaytoloseyourargument,it'sverysatisfyingtoyell,butitonlymakesyouyellatyou,itdoesn'tgetthemtoagreewithyouorhelp,Ifyoucomplaininperson,thepersonyouarefacingalsohasproblems.

Youmusttalktothepotentialperson.Heorshemaynotberesponsibleforthedefectiveproductorpoorservice.Usually,thepersonreceivingthecomplaintisnotthechangeperson.

Unlessyouaredealingwithasmallbusiness,itisunfairtoyellatthem.Don'tdoanythingtogetarefundorsatisfaction.YouneedtocontactthepersoninchargeResponsibleperson.

Thebestwayistowritedownyourcomplaintinwritingandprovideyouwithwrittenevidenceintheformofaregisteredlettertoprovethatyouaretryingtosolvetheprobleminareasonablewaywithinacertainperiodoftime.Ifyouneedtotakefurtheraction,youhavethematerialevidenceofyouraction.Writingacomplainthastheadvantagesoforganization,effectivenessandfairness.

That'swhyIprefertowriteitratherthanpersonallyraiseminecomplaint.

中文翻译：

范文当我想投诉有缺陷的产品或糟糕的服务时，我宁愿以书面形式提出投诉。如果我真的不满意被对待的方式，我可以用逻辑的方式组织我的论点，我想清楚地陈述我的理由我不想有任何关于我为什么抱怨的困惑我喜欢列出我的抱怨，然后列出支持的例子，这是确保每个人都清楚我所说的话的最好方法。把我的抱怨写下来也能确保如果你觉得自己受到了不好的对待，它不会显得太情绪化或者利用它，发脾气是很容易的，虽然，这是一个肯定的方式来失去你的论点大喊大叫是非常令人满意的，但它只会让你大喊大叫的人对你发火，它不能让他们同意你或提供帮助，如果你亲自投诉，你所面对的人也有问题必须和有可能的人谈谈，他或她可能不是有缺陷的产品或糟糕的服务的责任人通常接受投诉的人不是改变的人，除非你在处理一个很小的生意，对他们大喊大叫是不公平的，不要做任何事情来获得退款或满意，你需要联系负责人。

最好的方法是书面写下你的投诉，并以挂号信的形式向你提供书面证据，证明你试图在一定时间内以合理的方式解决问题，如果你需要采取进一步的行动，你有你行动的物证写投诉书有组织性、有效性和公平性的优点，这就是为什么我更喜欢写而不是亲自提出我的投诉。

投诉英语作文范文第十六篇DearMr.Gao,

Ihavetowritethisplainletterevenitisalittlebitinterruptivetoyou.Iboughtacolortelevisioninyouremporiumtheotherday，buttherewasnoimagewhenIturneditonathome.Theremightbesomethingwrongwiththenew-boughtTV，soIwentbacktofindtheexactsalespersontoaskforchanginganewone.Sherefusedmewithoutanypoliteness.Imwonderinghowcanyoutreatcustomerslikethis?Imwritingtoaskmymoneybackifyoucannotprovideanewone.

YoursSincerely

XXX

投诉英语作文范文第十七篇DearManager,

Twoweeksago,IwaswalkingalongthestreetwhenIsawyouratrafficadvisementandIsteppedintoyour'tfindthedomesticbyyoursalesman'ssweetwords,Ispent2000YuanandboughtaItookthenewfridgecouldn'twaitaminuteandmakeitworkwentonquitelywelluntilyesterday.Iopenthedooroffridgeasusual,however,awaveofhotsmellairisnewly-boughtfridgedidn'tproducecoldbuthotfoodcoolerhasgonecanbeworsehopeyoucandowiththematterASAP.Mytelephonenumberis5256745.Iamwaitingforyourreply.

Aconsumer.

Angel

投诉英语作文范文第十八篇Althoughthetitleis_nocomplaintsrule_,ourgoalisnottoeliminateallcomplaints,justunconsciouscomplaintsthathaveanegativeimpactonourhealthandhappinessandundermineourpersonalandteamsuccess.Thebiggergoalistoturncomplaintsintosolutionsandpositiveactions.Afterall,everycomplaintrepresentsanopportunityforchange.

ThetitleofmynewbookisItcanmakesomepeoplethinkthatIwanttostiflecomplaints,butinfact,myapproachisthatpeople,teamsandorganizationsneedtobefriendswithcomplaintsandletthemworkforus,ratherthanagainstus.Don'tletcomplaintsgeneratenegativeenergy,wecanusethemforpositivepurposes.WecanuseourowncomplaintsasasignalorsigntoletusknowthatweareGoonthenegativepath,andthenatthenextmomentwecandetourintothepositivepath.

Everycomplainthasanegativeside.Everytimewefindourselvescomplaining,wecansay,well,Idon'tlikeit,orI'mnotsatisfiedwithit,so,whatdoIwanttomakemehappy,whatideascanbringmepeaceinsteadofdepression,whatpositiveactionscanItakeWhatkindofsolutioncansolvethisproblem?Wecanusecomplaintasacatalysttomakepositivechangesandactionsinourownlifeandwork.Inthisworld,thekeyistousethisspirittoturncomplaintsintosolutions.

Trythisexercise.Takeapieceofwhiteanddrawalineinthemiddleofthelefttowritedownyourlife,yourcareer,yourjob,andotherthingsthatannoyyou.Writeasolutionorpositiveactionnexttoeachcomplaint.

Youwilltakeactiontoresolvethecomplaint.Notethatsomepeoplemaysaythatsomecomplaintsarebeyondtheircontrol.Forexample,inthiscase,gasolineis$4pergallon.

ThinkaboutitanddecideifyoucandosomethingaboutitWhattodo?Wehavemoreinfluencethanwethinkweneedtodoforyourteam,andthere'sateamactionplanbehindthenocomplaintsruletostaypositive.

中文翻译：

尽管标题是“无抱怨规则”，但我们的目标并不是要消除所有的抱怨，只是那些对我们的健康和幸福造成负面影响、我们个人和团队成功的无意识抱怨，更大的目标是将抱怨转化为解决方案和积极行动毕竟，每一次投诉都代表了一次转变的机会我新书的标题可能会让一些人认为我想扼杀抱怨，但实际上，我的方法是，人们、团队和组织需要与抱怨成为朋友，让它为我们工作，而不是反对我们不要让抱怨产生消极的能量，我们可以用它来达到积极的目的我们可以用我们自己的抱怨作为一个信号或标志，让我们知道我们正走在消极的道路上，然后在下一刻我们可以绕道走上积极的道路每一次抱怨都有一个反面每次我们发现自己在抱怨，我们可以说，好吧，我不喜欢这件事，或者我对此不满意，那么，我想要什么能让我快乐什么想法能带给我平静而不是沮丧我能采取什么积极的行动来纠正这种抱怨什么样的解决方案可以解决这个问题我们可以用抱怨作为一种催化剂，在我们自己的生活中，在工作中，积极的改变和行动，在这个世界上，关键是用这种精神把抱怨变成解决办法尝试这个练习拿一张白纸，在左边的中间画一条线写下你对你的生活，你的事业，你的工作，以及其他让你烦恼的事情的抱怨在每一个抱怨的旁边写一个解决方案或者积极的行动你将采取行动解决投诉注意，有些人可能会说某些投诉超出了他们的控制范围，例如在这种情况下，汽油每加仑4美元，好好想想，然后决定你是否可以做些什么来采取行动我们的影响力比我们想象的要大我们只需要为你的团队采取行动在无抱怨规则的后面有一个团队行动计划保持积极。

投诉英语作文范文第十九篇DearSirorMadam,

ImwritingtolodgethecomplaintaboutthepoorqualityofanairconditionerthatIpurchasedfromSunApplianceCompany.

Franklyspeaking,SunAppliancehasalwaysbeenmyfavorite.OnApril4,2007,Iboughttheairconditioner(serialnumber12345)fromoneofyourchainstorelocatedinLangFang.Themachineoperatedwellatfirst,buttendayslater,therewasafaultthatbotheredme,thatis,thefanmadesomuchnoisethatIcouldnotsleepwellatnight.Worsestill,thecoolingsystemdidntworkwellandthemachinebegantoleakrecently.Itspoorqualityruinedalmostallmypreviousimpressiontowardyourproducts.

Istronglysuggestthatarepairmanoraserviceengineershouldbesenttomyhomewithoutdelay.Iwonderifyoucouldpinpointtheexactcauseofthemalfunctionassoonaspossible.Ifyoucant,IamafraidthatIwillrequestforfullamountofrefundoranewairconditioner.

Iwouldappreciateallyourassistanceinthismatter.Ifyouhaveanyquestions,pleasedonthesitatetocontactme.Lookforwardtoyourreply.

YoursSincerely,

LiMing

投诉英语作文范文第二十篇DearMr.John,

I'moneofyourI'mnowwritingandbehaveoftheresident'sassociationtocomplainaboutyourmakingdisterbothers'normallifes.

Sinceyoumovedinthebuildingthreemonthsagowehavereceivedmanycomplaintsaboutyourbadbehaviors.Accordingtothecomplaintsyouhaveshownverylittleconsiderationfortheotherresidentsoftheexample,youoftenturnedonthemusicveryloudlytilleveryweekendyourextremelynoiseypartyslastuntiltheearlyhoursofthenextmorningsothatotherresidentscannothaveagoodwordsthoughsomeresidentshavetalkedtoyouaboutthenoiseyoumadeyourbehaviorhasnoimprovement.

Aharmonycommunity'slifeneedseveryresident'scourseyouarenohopeyoucanrealiseandstopyourimproperbehaviorassoonasyoudosomethingtoimprovethepresentsituation,wewillhavenootherchoicebuttotakelegalaction.

Your'ssincerely

LinYue

投诉英语作文范文第二十一篇DearSirorMadam,

IboughtanelectronicdictionaryfromyouronlinestoreonJanuary1st,butIfoundithassomeproblemsafterusingitforashortperiodoftime.

Tobeginwith,thebatteryneedsrechargingafteramere2hoursofmeansthatIneedtocarrymychargerwithmewhenIgooutforaaddition,thebuttonsontheelectronicdictionaryaresosmallthatitisnearlyimpossibletotypeanythingwithfindthistobecompletelyunacceptable.

Therefore,Iwouldliketoeitherchangetheelectronicdictionaryforanothermodelthatworkswellorafullhelpisgreatlyappreciated.

Yourssincerely,

ZhangWei

投诉英语作文范文第二十二篇FlorenceTrunkemeyer

CollegeofBusiness

BallStateUniversity

Muncie，IN47300

November15，1998

GeneralComputerCorporation

EngineeringDepartment

.Box73219

FortWorth，TX76108

DearSir:

Withreferencetoourorder98，the120putersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday，butweregretthat20setswerebadlydamaged.

Thepackagescontainingtheputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedtheputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.

Weshallbegladifyouwillreplaceall20setsassoonaspossible.Meanwhile，wehaveputthedamagedputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforpensation.

Yourssincerely，

(Signature)

投诉英语作文范文第二十三篇SunnyCompany

34ZhongchengRoad

JinlianBuilding

Shanghai

September12，2001

Salesmanager

EleganceClothingCompany

45WestStreet，Nanjing

JiangsuProvince

DearMr.Chang:

OnSeptember10，ourorderfor280women?scottonsweaterswasdulyreceived，butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.

Wehadthecaseinvestigatedimmediately，andtheresultshowsthedamagewasduetoimproperpacking，forwhichthesuppliersaredefinitelyresponsible.

Needlesstosay，wehavesufferedagreatlossfromthis，aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplytous.

Sincerelyyours，

SunnyLee

Manager

投诉英语作文范文第二十四篇DearSir/Madam,

ThisisMelissafromJiangsu.Ibought10pairsofshoesfromyouronlinestoreonthe29thofApril,theyare99YuaninIgotthemonthe1stofMay.Fivepairsofpinkshoesaregood.Butfivepairsofapricotshoeswithqualitylosecolourandwecannotwearthem.SoIsuggestyoucanimprovetheproductionprocessandchangethemforusandyoushouldbearthefreight.